BDL Airport Insights & Guide
- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know BDL Airport
Welcome to the Hartford Bradley Airport Online Guide, a comprehensive resource for navigating Connecticut's international gateway. Known for its four distinct terminals and efficient operations, BDL serves as a major hub for travelers in the Northeastern United States. This guide offers an in-depth look at the airport's facilities and services, ensuring a seamless journey through BDL. One of the unique features of this airport is its interactive map, which allows passengers to easily locate food, services, and airline departure gates. For those continuing their journey to other destinations, our explore global airports feature provides valuable information on other airports you might encounter.
iFly Tip: Navigate through airports like a pro with our expert travel tips.
Navigating BDL's Terminals
BDL has four terminals: East Concourse, International Terminal, Main Terminal, and West Concourse. The Main Terminal is the largest and busiest terminal, with 26 gates and serving major airlines such as American Airlines, Delta Air Lines, and Southwest Airlines. The International Terminal, located adjacent to the Main Terminal, has two gates and serves international flights. The East Concourse has 10 gates and is primarily used by JetBlue Airways, while the West Concourse has eight gates and serves United Airlines and its regional partners.
To navigate the airport terminals, passengers can follow the signage throughout the airport or use the interactive airport map available on our website. The map shows the location of food and beverage options, retail stores, restrooms, and airline departure gates. Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
BDL Airport has four terminals: East Concourse, International Terminal, Main Terminal, and West Concourse. To get between terminals, passengers can either walk or take the shuttle bus. Walking times vary depending on the distance between terminals. The International Terminal is located adjacent to the Main Terminal, so passengers can easily walk between them. The East Concourse and West Concourse are located further away, but still within walking distance from the Main Terminal. It takes approximately 10-15 minutes to walk between terminals.
If passengers prefer not to walk, they can take the shuttle bus which runs between the terminals every 5-10 minutes. The shuttle bus is free and operates 24/7. Passengers can find shuttle bus stops outside of each terminal. The shuttle bus is a convenient option for passengers who have limited mobility or who are carrying heavy luggage.
Tips from BDL Frequent Flyers
To help make your experience at Bradley International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from BDL-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"The Main Terminal is your go-to for most domestic flights, but if you're heading abroad, check your ticket carefully as the International Terminal is separate but close by. Walking between terminals is straightforward, but if you're in a hurry, the shuttle is a lifesaver." — John D., Windsor Locks, CT, December 2023
"If you're flying JetBlue, head straight to the East Concourse. It's less crowded, and the signage is clear, so you won't get lost." — Emily R., Enfield, CT, March 2024
Getting To/From the City
"For a budget-friendly option into Hartford, the CT Transit bus is reliable and affordable. Just check the schedule ahead of time, especially on weekends." — Carlos M., East Hartford, CT, May 2024
"If you're short on time, Uber or Lyft is the way to go. The pickup spots are right outside the terminals, and the drivers know the area well." — Priya K., Manchester, CT, July 2024
Parking
"For long trips, consider off-site parking. They offer shuttles to the terminal, and the cost savings are significant for extended stays." — Mike H., Bloomfield, CT, February 2024
"The cell phone waiting area is super convenient if you're picking someone up. It's just a few minutes from the terminal, so you can time your arrival perfectly." — Lisa T., Windsor, CT, October 2024
Inside the Airport
"Try the Black Bear Restaurant for a hearty meal before your flight. It's got a great atmosphere, and the staff are always friendly." — Anna S., Suffield, CT, January 2024
"If you're looking for some quick shopping, the iStore has a good selection of gadgets and accessories. Perfect for last-minute travel needs." — Kevin L., West Hartford, CT, August 2024
Avoiding Delays and Stress
"Download your airline's app and enable notifications. It really helps to stay updated on any gate changes or delays." — Sarah P., Simsbury, CT, April 2024
"Arrive early, especially during peak hours. Security lines can get long, and it's always better to have some time to relax before boarding." — James B., Newington, CT, November 2024
iFly Tip: Discover what pilots do during each stage of your flight by reading our pilot's flight guide.
Picking Up and Dropping Off Passengers
At Bradley Airport, there are designated areas for picking up and dropping off passengers. The curbside areas in front of the terminals are strictly for active loading and unloading only. Drivers are not permitted to leave their vehicles unattended, and there is no parking allowed in these areas. If you need to wait for your passengers, it is recommended to use the cell-phone waiting areas located near the airport. These areas are free to use and provide a convenient place to wait for your passengers to arrive.
It is important to note that the curbside areas are monitored closely by airport staff and security. Any vehicles left unattended or parked in these areas will be subject to fines and/or towing. It is recommended to plan ahead and have your passengers ready to go when you arrive at the airport to avoid any issues. If you need more time to say goodbye or greet your passengers, it is recommended to park in the short-term or long-term parking lots located near the terminals. These lots are a short walk from the terminals and provide ample time for drop-offs and pick-ups.
Parking Facilities & Options
If you're flying out of Bradley, you'll find several parking options to choose from. The airport offers both short-term and long-term parking in several lots and garages located near the airport terminals. The East and West Concourses have their own parking garages, while the Main Terminal has a surface lot and a garage. The International Terminal has a surface lot as well.
If you're waiting to pick up arriving passengers, you can use the airport's cell phone waiting area, located on Light Lane, just a few minutes away from the terminals. This area allows you to wait in your car until your passenger has arrived and is ready to be picked up.
Handicapped parking is available in all the airport parking facilities, with designated spaces located close to the terminal entrances.
If you're looking for a more economical parking option, off-airport parking lots are available nearby, with shuttle service to and from the airport. These lots can be a great option for longer trips, with lower daily rates than the airport parking facilities.
Get details about BDL parking options and rates, along with more economical off-airport parking here.
Transportation Options
Located in Connecticut, Hartford Bradley Airport (BDL) offers several ground transportation options for travelers.
- Car Rentals: For those who prefer to rent a car, the airport has several car rental facilities including Avis, Budget, Enterprise, Hertz, and National. These companies offer a variety of vehicle options for travelers to choose from.
- Taxis: Taxi services are available at BDL, with pick-up areas located outside of each terminal. Fare rates vary depending on the destination, but the average fare to downtown Hartford is around $45.
- Ride Share Services: Shared ride services, such as Uber and Lyft, are available at BDL. Pick-up areas for these services are located outside of each terminal, and there may be restrictions on the number of passengers and amount of luggage allowed.
- Airport Shuttles: Airport shuttles provide transportation to and from nearby hotels and parking areas. Pick-up areas for shuttles are located outside of each terminal, and fares vary depending on the destination.
- Public Transportation: Public transportation options are available for those who prefer to use them. The CT Transit bus system provides service to and from the airport, with several routes available. Fares start at $1.75 and vary depending on the route and destination.
iFly Tip: Find out how hub airports streamline airline operations globally.
Airport Hotels
Choosing the right hotel near an airport can significantly enhance your travel experience. Whether you're catching an early flight, arriving late, or simply want the convenience of being close to the airport, finding a comfortable and affordable hotel nearby is key. Our selection includes hotels that cater to a variety of budgets and preferences, from luxury establishments to budget-friendly options. Each hotel listed is located within a short distance from the airport, making your transit to and from the airport as convenient as possible. Explore our selection of Bradley Airport Hotels to find the one that best suits your travel needs and preferences.
Dining, Shopping & Enjoying the Airport
Traveling through Hartford Airport? You're in luck! The airport offers a variety of dining options, from classic American fare at Black Bear Restaurant to fresh seafood at Phillips Seafood. Need a caffeine fix? Starbucks and Dunkin' have you covered. And when it comes to shopping, Bradley has something for everyone. From duty-free items at Duty Free International to the latest Apple products at iStore, you'll find it all. For more detailed information about some of the most popular restaurants, shops, and stores at the airport, including proximity to gates and links to amenity maps, check out our the airport Food & Shopping Guide.
Passenger Services
Hartford Airport is committed to providing a comfortable and convenient travel experience to all passengers. Here is an overview of the passenger services available at the airport:
For those needing to stay connected, free Wi-Fi is available throughout the airport. Simply connect to the “Bradley-Free-Wifi” network and follow the prompts to access the internet.
If you have lost an item during your travels, visit the Lost and Found office located in the baggage claim area of the Main Terminal. You can also call the office at (860) 292-2000 to inquire about your lost item.
Traveling with children? The airport offers a designated play area for kids located near Gate 1 in the Main Terminal. There are also family restrooms available throughout the airport for your convenience.
For passengers with special needs, BDL offers a variety of services including wheelchair assistance, accessible restrooms, and designated parking spaces. If you require special assistance, please contact your airline prior to your arrival at the airport.
Need to do some banking while you wait for your flight? There are ATMs located throughout the airport, as well as a full-service bank located in the Main Terminal.
In case of a medical emergency, trained medical personnel are available 24/7 at the airport. There are also Automated External Defibrillators (AEDs) located throughout the airport in case of a cardiac emergency.
Flight Status Info
Are you traveling through BDL Airport and want to stay updated on your flight status? There are several ways to do so, both in the airport and through mobile phone apps.
One way to check your flight status is by using the Flight Information Display System (FIDS) located throughout the airport. These displays provide real-time updates on flight departures, arrivals, delays, and gate information. Simply locate the display for your airline and flight number to stay informed.
Another convenient way to receive updates is through your airline's mobile phone app. Many airlines offer free apps that allow you to check your flight status, receive alerts about departure delays, cancelations, or gate changes, and even check in for your flight. Be sure to download your airline's app before your trip and enable push notifications to stay informed.
In addition to mobile apps, you can also receive updates via text or email. Check with your airline to see if they offer this service and how to sign up.
Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: Bradley Airport (BDL) is located in Windsor Locks, Connecticut, United States, serving the Hartford metropolitan area.
- Terminals: The airport features four terminals: East Concourse, International Terminal, Main Terminal, and West Concourse.
- Airlines Served: Major airlines serving the airport include Delta Air Lines, JetBlue Airways, and American Airlines. For a complete list of airlines, visit the BDL Airlines Served page.
- Passenger Traffic: Bradley Airport handles approximately 12,000 passengers daily.
- Daily Flights: The airport sees around 120 daily flights.
- Top Destinations: The most popular destinations served from BDL are Atlanta, Baltimore, Charlotte, Chicago, and Detroit.
- Hub Status: Bradley Airport is a hub for JetBlue Airways and Southwest Airlines.
Airport History
Bradley, located in Windsor Locks, Connecticut, has a rich history dating back to the early 1940s. Here are some significant events in the airport's history:
- 1940: The Connecticut Aeronautics Commission purchases 1,700 acres of land in Windsor Locks to build a new airport.
- 1941: The airport opens as Bradley Field, named after Lieutenant Eugene M. Bradley, a World War I aviator from Connecticut.
- 1952: The airport's first commercial airline service begins with American Airlines.
- 1960s: The airport undergoes major renovations and expansions, including the addition of a new terminal building.
- 1980s: Bradley International Airport becomes the largest airport in New England without non-stop service to Europe.
- 1995: The airport is renamed Hartford Bradley International Airport to reflect its growing international presence.
- 2003: The airport opens a new terminal building, doubling its capacity and adding new amenities for travelers.
- 2013: Bradley International Airport introduces a new logo and branding campaign to promote its status as a major regional airport.
- 2020: Despite the COVID-19 pandemic's impact on air travel, Bradley International Airport remains open and continues to serve the Hartford region.
Airport Contact Information
For more information about Hartford Bradley Airport, please refer to the following contact details:
- IATA Code: BDL
- Airport Website
- Phone: +1 860-292-2000
- Email: [email protected]
- Mailing Address: Bradley International Airport, Schoephoester Road, Windsor Locks, CT 06096, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Hartford Bradley Airport Q&A
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