DEN Airport Lost and Found
Have you misplaced an item at the Denver Airport? Don't panic. This comprehensive guide will walk you through the various processes and procedures for locating and retrieving lost items at the airport, from contact information and operating hours of the lost and found department to location-specific procedures for different areas of the airport. We also cover how to file a report and what to expect in terms of collection, delivery, and potential charges.
Scroll down to get specific information about what to do if you lost an item at DEN.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of DEN's in-terminal ATMs or currency exchangers.
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- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
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Contact Information and Operating Hours
The lost and found department at Denver Airport can be contacted at the following phone number: (303) 342-4062. Please note that the phone lines close 30 minutes before the office closes. The department operates from Monday to Saturday between 8 a.m. and 7:30 p.m., and on Sunday from 8 a.m. to 6 p.m.
The physical location of the lost and found office is at Jeppesen Terminal Level 1 East, near doors 111-113. If driving, park on the East Side of the Main Terminal and follow signs to Lost and Found. Inside Terminal Level 5, find luggage carousel 6 and 7 and take the elevator to Level 1.
Location-Specific Procedures
Items Lost in Airport Terminals
If you suspect that you have lost an item in the public areas of the airport, including restrooms, any public interior or exterior areas of the airport, you can file a free claim with the airport's lost and found department. This excludes items lost at the security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane.
Items Lost at Security Checkpoint Areas
For items lost at a TSA security checkpoint, you can contact the TSA directly at +1-303-342-4062.
Items Lost in Other Areas
For items lost in the DEN parking shuttles, DEN parking lots, on a taxi, limo, shuttle, ride app service (Uber, Lyft), or RTD bus or train, you should check your receipt for a direct phone number or look on the airport's transportation page for contact information. If you lost an item at a restaurant, shop, or business within the airport, these businesses are responsible for items lost in their areas. Visit the Dine-Shop-Relax page to find the business contact information.
Items Lost on the Plane
If you believe you have left an item on the aircraft after arriving at Denver Airport, you have several options available to you. You may return to the gate where your flight arrived, if you are still within the secure area of the airport. If you have already left the secure area, you can go to the lost and found desk if one is available at the airport. Alternatively, you can visit the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. If these options are not successful, you may also contact the airline directly to report your lost item.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight has arrived, you should report this to your airline. Most airlines have a baggage service office located in the baggage claim area where you can report your missing bag. They can help you track your bag and arrange for its return.
Here are the contact details for the most popular airlines that service Denver Airport:
- United Airlines Contact Info
- Southwest Airlines Contact Info
- Delta Air Lines Contact Info
- American Airlines Contact Info
- Frontier Airlines Contact Info
If your airline is not listed above, check out airlines that serve DEN for contact info and more.
How to File a Report
To file a lost item report, you can use the online form provided by the airport. Be prepared to submit, at a minimum, your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. You can access the form here.
Collection, Delivery, and Charges
Once your item is found, you can collect it from the lost and found office located at the Jeppesen Terminal Level 1 East, near doors 111-113. Please note that there may be storage, delivery, or processing fees associated with lost and found services.
Special Considerations
For sensitive items like passports or electronics, additional security measures may be in place. Always ensure to provide as much detail as possible when reporting lost items to aid in their recovery. Beware of third-party services that may charge unauthorized fees. Unclaimed items may be disposed of according to airport regulations.
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Frequently Asked Questions (FAQ)
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