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San Jose Santamaria Airport SJO Airport Traveler Guide

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SJO Airport Insights & Guide

Key SJO Airport Topics:

Getting to Know SJO Airport

Discover San Jose Santamaria Airport, Costa Rica's premier air hub, uniquely featuring an enchanting view of the surrounding mountains right from its runways. This concise guide equips you with key insights for a seamless journey through the airport, located a brief 20-minute drive from downtown San Jose. Perfect for both new and frequent flyers, it includes flight information, terminal details, parking, dining, and shopping options.

For a smooth transition from doorstep to departure, our guide covers everything you need for an effortless experience at SJO. Explore more about navigating airports with our Comprehensive Airport Guide, ensuring a relaxed start to your Costa Rican adventure.

WATCH VIDEO: Learn essential tips for a smooth departure from San Jose Costa Rica Airport on Copa Airlines:

SJO has one main terminal with two levels. The terminal is divided into three concourses: A, B, and C. Concourse A has 6 gates, Concourse B has 8 gates, and Concourse C has 5 gates. Major airlines such as Delta, American Airlines, United, and Southwest operate out of Concourse A, while Concourse B is used by airlines such as JetBlue, Copa Airlines, and Spirit Airlines. Concourse C is primarily used by local airlines such as Sansa and Nature Air.

As you navigate the terminal, you'll find a variety of services and amenities available to you. There are several restaurants and cafes, including Starbucks, Burger King, and Pops. Duty-free shops are also available for those looking to purchase souvenirs or gifts. If you need to exchange currency, there are several currency exchange booths located throughout the terminal. Additionally, there are ATMs, a pharmacy, and a post office.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

SJO Airport has only one terminal, the Main Terminal. Therefore, there is no need for passengers to worry about getting between terminals. Once you arrive at the airport, you can easily navigate through the Main Terminal to find your departure gate. The Main Terminal offers a variety of services and amenities, including restaurants, shops, and lounges. The airport also provides free Wi-Fi throughout the terminal, making it easy for travelers to stay connected while waiting for their flight.

Tips from SJO Frequent Flyers

To help make your experience at San Jose Santamaria Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from SJO-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"If you're flying out of Concourse B, make sure to arrive a bit early. It tends to get crowded, especially during peak hours. Grab a coffee at Café Britt on your way to the gate for a quick energy boost." — Ana M., Alajuela, Costa Rica, January 2024

"For those departing from Concourse C, keep an eye on the screens for gate changes. They happen occasionally, and it's best to stay informed to avoid last-minute sprints." — Carlos R., Heredia, Costa Rica, March 2024

Getting To/From the City

"Taking the bus to downtown San Jose is a great budget option. It runs frequently and is quite reliable. Just make sure to have local currency ready for the fare." — Maria L., San Jose, Costa Rica, February 2024

"If you're using a taxi, always go for the official airport taxis. They have fixed rates and are much safer than random ones you might find outside the airport." — Juan P., Escazú, Costa Rica, April 2024

Parking

"For short-term parking, the cell phone waiting area is perfect if you're picking someone up. You can wait there for free until your passenger is ready." — Laura G., Alajuela, Costa Rica, May 2024

"If you're planning a longer trip, consider the off-airport parking. It's more economical, and the shuttle service to the terminal is efficient." — Roberto S., Heredia, Costa Rica, June 2024

Inside the Airport

"Don't miss the duty-free shops if you have time. They have a good selection of local products that make excellent gifts." — Elena T., San Jose, Costa Rica, July 2024

"For a hearty meal, La Pampa Argentina is a great spot. It's a bit pricier, but the steak is worth it if you have a long layover." — Miguel D., Escazú, Costa Rica, August 2024

Avoiding Delays and Stress

"Always check your flight status using the airport's free Wi-Fi. It's fast and helps you stay updated on any changes or delays." — Sofia A., Alajuela, Costa Rica, September 2024

"Try to avoid arriving at the airport during peak hours if you can. Early mornings and late evenings are generally less hectic." — Diego F., Heredia, Costa Rica, October 2024

iFly Tip: Get quick access to important travel information with our air travel reference guide.

Picking Up and Dropping Off Passengers

San Jose Airport provides convenient options for picking up and dropping off passengers. If you are picking up a passenger, you can use the curbside parking area located outside the main terminal. However, keep in mind that parking is not allowed in this area for more than a few minutes, and vehicles must be attended at all times. Unattended vehicles may be towed away by airport authorities.

If you need to wait for your arriving passenger, you can use the cell-phone waiting area located near the airport entrance. This area is free to use and provides a convenient place to wait while your passenger collects their luggage and clears customs. Once your passenger is ready, you can proceed to the curbside area for pick-up. Please note that parking is not allowed in the cell-phone waiting area, and vehicles must be attended at all times.

Parking Facilities & Options

SJO offers a variety of parking options to suit every traveler's needs. Parking is available at both the main terminal and off-airport locations.

The main terminal offers both covered and uncovered parking options, with easy access to the airport. There are also cell phone waiting areas available for those waiting for arriving passengers.

For those looking for more economical parking options, off-airport parking is available with shuttle service to the airport. This option is a great way to save money on parking fees while still ensuring a convenient and hassle-free airport experience.

Handicapped parking is available at both the main terminal and off-airport locations, with designated spaces located close to the terminal for easy access.

Transportation Options

The airport in Costa Rica offers a variety of ground transportation options to get you to your final destination:

  • Car Rentals: Major car rental companies such as Alamo, Avis, Budget, Enterprise, and Hertz are available at the airport. You can find their rental counters in the baggage claim area. It is advisable to book your rental car in advance, especially during peak travel seasons, to ensure availability.
  • Taxis: Taxis are available outside the airport terminal, with a designated drop-off area in front of the terminal building. Fares are regulated by the government and based on the destination zone. Make sure to confirm the fare with the driver before getting in the taxi to avoid any misunderstandings.
  • Ride-Share Services: Services like Uber and DiDi are available at the airport. The pickup area for these services is located in the parking lot across from the terminal building. Be aware that some restrictions may apply, such as the number of passengers and luggage allowed in these vehicles.
  • Airport Shuttles: Airport shuttles are a convenient option for travelers staying at nearby hotels. The service is available 24/7 and can be booked in advance or upon arrival at the airport. The pickup area for airport shuttles is located outside the terminal building. Fares vary depending on the destination, so it's a good idea to check in advance.
  • Public Transportation: Public buses are available outside the airport terminal, with the bus stop located across from the parking lot. The fare is affordable and varies depending on the destination. Buses provide a budget-friendly option for reaching various parts of the city and surrounding areas.

iFly Tip: Find the best seats and more with advice from our overweight passengers guide.

Airport Hotels

Are you in search of a comfortable and convenient place to stay near the airport? Our comprehensive list of Juan Santamaria Airport Hotels is here to assist you. Whether you're in transit, catching an early flight, or simply want to stay close to the airport, we've got you covered. From budget hostels to luxury accommodations, these hotels offer a variety of amenities to meet your travel needs. Several of these hotels are located within a short distance from the airport, making them ideal for air travelers. Some offer complimentary shuttle services, ensuring seamless transfers for guests. Others are situated near local attractions like the breathtaking Poas National Park and the Alejandro Morera Soto Stadium, perfect for travelers looking to explore the area. No matter what your preference, these hotels offer comfort, convenience, and easy access to your flight.

Dining, Shopping & Enjoying the Airport

The airport offers a variety of dining and shopping options to make your travel experience more enjoyable. If you're looking for a quick bite to eat before your flight, check out Burger King or Dunkin' Donuts, both located in the main terminal. For a sit-down meal, La Pampa Argentina serves up delicious steak and seafood dishes, while Café Britt offers a selection of Costa Rican coffee and light bites.

When it comes to shopping, there are plenty of options to choose from. If you need to pick up some last-minute souvenirs or gifts, head to Pura Vida or Britt Shop. For electronics and gadgets, visit iShop or InMotion. And if you're in need of some reading material for your flight, stop by Libros & Libros.

The locations of all food, shops, and services at San Jose Santamaria Airport can be found using iFly's interactive map.

Passenger Services

  • Free Wi-Fi: San Jose Santamaria Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
  • Lost and Found: If you misplace an item during your journey, the lost and found office is located in the main terminal for your convenience.
  • Children's Play Area: To keep young travelers entertained, San Jose Santamaria Airport features designated children's play areas in the terminal.
  • Special-Needs Services: The airport offers wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
  • ATM: ATMs are available in the main terminal, providing access to banking services while you’re at the airport.
  • Medical Center: In case of a medical emergency, a medical center is located in the main terminal and is open 24/7 to assist travelers.
  • Airport Lounges: San Jose Santamaria Airport features several lounges, including the VIP Santamaria Lounge. These lounges offer amenities such as complimentary Wi-Fi, beverages, snacks, and comfortable seating areas to relax before your flight. Access may be available for a fee or through membership programs.

Flight Status Info

As an air traveler, it's important to stay up-to-date with the status of your flight departure. Fortunately, there are several ways to get flight status information at San Jose Airport in Costa Rica.

One of the easiest ways to check flight status is by using the in-airport flight displays (FIDS) located throughout the airport. These displays provide real-time updates on flight departures, delays, and gate information.

Passengers can also be alerted about departure delays, cancelations, or gate changes via the use of airline mobile phone apps. Most airlines have their own mobile apps that allow passengers to receive push notifications, text messages, or emails about any changes to their flight status. It's a good idea to download the app for your airline before your trip to stay informed.

Another way to stay informed is by signing up for text, email, or push notifications through third-party flight tracking services like FlightAware or FlightStats. These services provide real-time updates on flight status and can send alerts about any changes to your flight.

Passengers can check the status of their flight departure at SJO by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

iFly Tip: See how advanced avionics assist pilots in flight navigation in our cockpit operation overview.

Airport Facts & Stats

  • Location: San Jose Santamaria Airport (SJO) is located in Alajuela, just outside of San Jose, Costa Rica.
  • Terminals: The airport has one main terminal serving both domestic and international flights.
  • Airlines Served: Major airlines operating at SJO include Avianca, Copa Airlines, and American Airlines. For a complete list of airlines, visit the SJO Airlines Served page.
  • Passenger Traffic: The airport handles approximately 20,000 passengers daily.
  • Daily Flights: SJO sees around 200 daily flights.
  • Top Destinations: The most popular destinations from SJO are Panama City, Miami, Mexico City, Madrid, and Houston.
  • Hub Status: San Jose Santamaria Airport is a hub for Avianca Costa Rica and Volaris Costa Rica.

Airport History

The San Jose Santamaria Airport, located in Alajuela, Costa Rica, has a rich history dating back to the early 1950s. Here are some significant events in the airport's history:

  • 1955 - The airport was officially opened as the Aeropuerto Internacional El Coco.
  • 1975 - The airport was renamed to Aeropuerto Internacional Juan Santamaria in honor of a national hero who died in battle.
  • 1982 - The airport underwent a major expansion, including the construction of a new terminal building and runway.
  • 1995 - The airport was privatized and became the first airport in Latin America to be managed by a private company.
  • 2002 - A new international terminal was opened, increasing the airport's capacity to handle more passengers and flights.
  • 2012 - The airport underwent another expansion, adding a new parking garage and more boarding gates.
  • 2015 - The airport celebrated its 60th anniversary with a series of events and activities.
  • 2019 - The airport began construction on a new cargo terminal, which is expected to be completed in 2021.

Today, the San Jose Santamaria Airport is one of the busiest airports in Central America, serving millions of passengers each year and connecting Costa Rica to destinations around the world.

Airport Contact Information

For more information about Juan Santamaría International Airport, please refer to the following contact details:

Note that the contact information provided here is subject to change by the airport operator(s).

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San Jose Santamaria Airport Q&A

The airport has three concourses: A, B, and C. Concourse A is used by Delta, American Airlines, United, and Southwest. Concourse B hosts JetBlue, Copa Airlines, and Spirit Airlines. Concourse C is primarily for local airlines like Sansa and Nature Air.
The most economical option is the bus, which runs every 10 minutes and requires local currency. Alternatively, official orange airport taxis offer reliable service with fixed rates.
Yes, there are several dining options including Café Britt for coffee, Burger King for a quick meal, and La Pampa Argentina for a sit-down experience.
Yes, there is a cell phone waiting area where you can wait for free until your passenger is ready for curbside pickup.
The airport offers both covered and uncovered parking at the main terminal and more economical off-airport parking with shuttle service.
Yes, major car rental companies like Alamo, Avis, Budget, Enterprise, and Hertz have counters in the baggage claim area.
The airport provides wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It's advisable to notify your airline in advance.
Yes, complimentary Wi-Fi is available throughout the terminal for all passengers.
You can visit the lost and found office located in the main terminal for assistance with misplaced items.
You can check flight status using airport displays, airline mobile apps, or third-party services like FlightAware. The airport's website also provides real-time updates.

Find more help here for your journey through the airport