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Boston Logan Airport BOS Airport Traveler Guide

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BOS Airport Insights & Guide

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Anthony Bruno
Reviewed by: Hylke Robben
Updated:
Key BOS Airport Topics:

Getting to Know BOS Airport

Welcome to the Boston Logan Airport Online Guide, your one-stop resource for navigating one of the busiest airports in the United States. BOS is known for its four terminals: Terminal A, Terminal B, Terminal C, and Terminal E, each designed to facilitate a smooth and enjoyable travel experience. This guide provides a detailed overview of the airport, its facilities, and services, ensuring your journey through BOS is seamless and stress-free. A unique feature of BOS is its direct connection to the city's public transportation system, making it an easily accessible gateway to the historic city of Boston. If your journey extends beyond Boston, our world airports overview might be useful, offering valuable insights about other airports you might visit during your travels.

iFly Tip: Stay informed and travel better with advice from our airport tips guide.

BOS has four terminals: Terminal A, Terminal B, Terminal C, and Terminal E. Terminal A has 21 gates and is used by Delta Air Lines, WestJet, and Southwest Airlines. Terminal B has 14 gates and is used by American Airlines and Spirit Airlines. Terminal C has 22 gates and is used by JetBlue Airways. Terminal E has 22 gates and is used by international airlines such as Air Canada, British Airways, and Lufthansa.

When navigating the terminals, keep in mind that Terminal A and Terminal B are connected by a pedestrian walkway, while Terminal C and Terminal E are connected by a shuttle bus. Additionally, there are moving walkways and elevators available to help you get around the airport with ease.

Whether you're looking for food, services, or your airline departure gate, our interactive airport map can help you locate everything you need. Simply input your terminal and desired destination, and the map will guide you to your destination.

Connecting Between Terminals

BOS Airport has four terminals: Terminal A, Terminal B, Terminal C, and Terminal E. Walking is the most convenient way to get between the terminals, as they are all interconnected by covered walkways. The walking times are as follows:

  • Terminal A to Terminal B: 5-7 minutes
  • Terminal B to Terminal C: 5-7 minutes
  • Terminal C to Terminal E: 10-12 minutes
  • Terminal E to Terminal A: 15-20 minutes
If you prefer not to walk, there is a free shuttle bus called the Massport Shuttle that runs between all terminals, as well as the airport's subway station and the Logan Express parking lot. The shuttle runs every 6-8 minutes and takes approximately 5-10 minutes to travel between terminals.

Tips from BOS Frequent Flyers

To help make your experience at Boston Logan Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from BOS-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"If you're connecting flights at BOS, remember that Terminal A and Terminal B are linked by a walkway, saving you some time. For a quicker connection between Terminal C and E, take the shuttle bus—it runs every few minutes and is super convenient!" — Emily S., Cambridge, MA, January 2024

"The interactive maps available at BOS are a lifesaver. If you're unsure where to go, just input your terminal and destination, and it will guide you. It's especially helpful when you're in a rush." — Jonathan K., Quincy, MA, March 2024

Getting To/From the City

"For a budget-friendly trip to downtown Boston, take the Silver Line bus. It's free from the airport to South Station and connects directly to the Red Line. It's a great way to avoid traffic and parking fees." — Rachel M., Somerville, MA, February 2024

"Consider using the water taxi for a scenic and quick route to the city. It's a unique experience that offers great views of the Boston skyline." — David L., Brookline, MA, May 2024

Parking

"If you're picking someone up, use the cell phone waiting area. It's free and saves you from circling around the terminals. Just wait for a call and then head to the curb when your passenger is ready." — Laura T., Medford, MA, April 2024

"For long-term parking, consider off-airport options. They often offer shuttle services to the terminals and can be more economical for extended trips." — Michael P., Malden, MA, June 2024

Inside the Airport

"Don't miss out on the local flavors! Terminal C has some fantastic eateries. I always stop by B.GOOD for a quick bite before my flight." — Sarah J., Newton, MA, July 2024

"If you have time, check out the art exhibits in Terminal E. They showcase local artists and provide a nice distraction while waiting for your flight." — Tom W., Revere, MA, August 2024

Avoiding Delays and Stress

"Download your airline’s app to stay updated on flight status. It’s a great way to receive real-time updates about gate changes or delays." — Linda G., Waltham, MA, September 2024

"Arrive early to avoid stress, especially during peak travel times. Security lines can get long, so give yourself plenty of time to get through." — Chris F., Chelsea, MA, October 2024

iFly Tip: Learn what to expect at each stage of your flight from an airline pilot with our flight guide.

Picking Up and Dropping Off Passengers

If you're picking up or dropping off passengers at the airport, there are a few things you should know. First, curbside parking is restricted to active loading and unloading only. If you need to park your car, you'll have to use one of the airport's parking garages. These garages are conveniently located near each terminal, and they offer both hourly and daily rates.

If you don't want to park your car, you can use one of the airport's cell-phone waiting areas. These areas are free to use and are located near each terminal. Simply park your car and wait for your passenger to call you when they're ready to be picked up. Once you receive the call, you can quickly drive to the terminal's curbside area for pick-up.

Overall, picking up and dropping off passengers at Logan Airport is a straightforward process. Just remember to follow the curbside parking restrictions and consider using the airport's convenient cell-phone waiting areas.

Parking Facilities & Options

If you're driving to BOS Logan, there are several parking options available to you. The airport has multiple parking garages and lots located near each terminal. Terminal A and Terminal E have their own parking garages, while Terminal B and Terminal C share a parking garage. There are also several surface lots available for parking.

If you're waiting to pick up a passenger, there are cell phone waiting areas available at the airport. These areas are free to use and provide a convenient location to wait for your passenger's arrival.

If you require handicapped parking, there are designated parking spots available in all parking garages and lots. These spots are located close to the terminal entrances for easy access.

If you're looking for a more economical parking option, off-airport parking is available near Boston Logan Airport. These parking lots offer shuttle service to and from the airport and can be a more affordable option for longer trips.

Get details about Boston Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

When arriving at BOS, there are several transportation options available to get you to your destination.

  • Rental Cars: If you prefer to rent a car, there are several car rental facilities located at the airport, including major providers such as Avis, Budget, Enterprise, Hertz, and National. The rental car center is accessible by a free shuttle bus that runs 24/7.
  • Taxis: Taxi services are available at the airport, with designated taxi drop-off areas located outside of each terminal. Fares are metered, with an average cost of $25-$45 to downtown Boston, depending on traffic and time of day.
  • Ride Share Services: Shared ride services, such as Uber and Lyft, are also available at BOS Airport. Pickup areas are located outside of each terminal, and there may be restrictions on where these services can drop off passengers. Fares vary depending on distance and time of day.
  • Airport Shuttles: Airport shuttles are another option for transportation, with several companies providing service to various destinations in the Boston area. Pickup areas are located outside of each terminal, and fares vary depending on destination.
  • Public Transportation: Public transportation options are available at the airport, including the MBTA subway and bus systems. The Silver Line bus provides service to downtown Boston, with fares starting at $2.90. The Blue Line subway also provides service to downtown Boston, with fares starting at $2.40.

iFly Tip: Discover how airline hubs support airline cargo and passenger operations.

Airport Hotels

Choosing the right accommodation can make or break your travel experience. If you're traveling through an airport, you're in luck. There are numerous hotel options available to suit every traveler's needs. From prestigious AAA Four Diamond hotels to more budget-friendly offerings, there's something for everyone. Many of these hotels are conveniently situated within a couple of miles from the airport, ensuring a quick and hassle-free commute. Some even offer direct skybridge connections or complimentary shuttle services to the airport. Whether you're an air traveler seeking immediate access to the airport, a business traveler needing a comfortable place to rest, or a tourist wanting to explore the city's rich history, these hotels have got you covered. Further, these hotels offer a plethora of amenities ranging from soundproof rooms and complimentary WiFi to fully equipped fitness rooms and on-site dining options. So, rest assured, your stay will be comfortable and connected. Let's explore some of the best hotel options near the airport. Click here to view all Airport Hotels.

Dining, Shopping & Enjoying the Airport

If you're traveling through Boston Airport and looking for some delicious food options or some last-minute shopping, you're in luck! With a wide variety of restaurants and stores, you're sure to find something to satisfy your cravings or pick up a souvenir for your loved ones. Some of the most popular restaurants include B.GOOD, Alta Strada, Legal Sea Foods, and Stephanie's, while stores like Vineyard Vines, New England Collections, and MAC Cosmetics offer plenty of shopping options. For a complete list of all food, shops, and services at Boston Airport, check out iFly's interactive map here.

Passenger Services

The airport is one of the busiest airports in the United States, serving millions of passengers each year. The airport is equipped with a range of passenger services to make your travel experience as comfortable and stress-free as possible.

One of the most important services for travelers is access to Wi-Fi. Logan Airport provides free Wi-Fi throughout all terminals, allowing you to stay connected and catch up on work or entertainment during your wait.

If you lose an item during your travels, Logan Airport has a lost and found department located in Terminal C. You can also report lost items online through the airport's website.

If you are traveling with children, BOS Logan has designated children's play areas located in Terminals A, B, and C. These areas are designed to keep children entertained and active while waiting for their flight.

For passengers with special needs, Logan Airport provides a range of services including accessible parking, wheelchair assistance, and accessible restrooms. The airport also has a dedicated TSA Cares helpline to assist passengers with disabilities or medical conditions through the security screening process.

If you need to access banking services, there are several ATMs located throughout all terminals. In addition, there are currency exchange services available in Terminals B and E.

If you require medical assistance during your travels, Boston Logan Airport has a medical clinic located in Terminal E. The clinic provides a range of medical services including urgent care, travel medicine, and primary care.

Flight Status Info

As an air traveler, it's important to stay updated on the status of your flight, especially when traveling to or from busy airports like Boston Airport. Fortunately, there are several ways to get flight status information at the airport.

One of the easiest ways to check flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information on flight departures, arrivals, delays, and gate information. Simply find the display for your airline and flight number and check the status.

Another convenient way to stay informed about your flight is by using your airline's mobile phone app. Most airlines offer apps that allow you to track your flight status, receive push notifications about gate changes, delays, and cancellations, and even check in for your flight. Make sure to download your airline's app before your trip and enable notifications to stay up-to-date on any changes to your flight.

In addition to mobile apps, airlines also offer text, email, and push notifications to alert passengers about flight status changes. Make sure to provide your contact information when booking your flight and opt-in to receive notifications from your airline.

Passengers can check the status of their flight departure at BOS by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: General Edward Lawrence Logan International Airport (BOS) is located in East Boston, Massachusetts, United States.
  • Size: It is the largest airport in New England.
  • Passenger Traffic: Logan Airport serves over 42 million passengers annually, making it the 17th busiest airport in the United States.
  • Terminals: The airport has four terminals:
    • Terminal A: Domestic airlines
    • Terminal B: International airlines
    • Terminal C: JetBlue Airways
    • Terminal E: All other international airlines
  • Airlines Served: Major airlines include JetBlue Airways, American Airlines, and Delta Air Lines. For a complete list of airlines, visit the BOS Airlines Served page.
  • Daily Flights: The airport handles around 1,200 daily flights.
  • Daily Passenger Traffic: Approximately 115,000 passengers pass through Logan Airport daily.
  • Top Destinations: The most popular destinations are Toronto, London, Dublin, Chicago, and Atlanta.
  • Hub Status: BOS Logan is a hub for Cape Air, Delta Air Lines, and JetBlue Airways.

Airport History

Boston Logan Airport, also known as General Edward Lawrence Logan International Airport, is located in East Boston, Massachusetts. The airport serves as a hub for Delta Air Lines and JetBlue Airways and is the largest airport in New England.

Here are some significant events in the airport's history:

  • 1923: Boston Airport is established on a 200-acre piece of land in East Boston.
  • 1927: The first commercial flight takes off from Boston Airport.
  • 1943: The airport is renamed General Edward Lawrence Logan International Airport in honor of a Boston-born Army officer who died in World War II.
  • 1956: The airport's first terminal building is opened.
  • 1971: A new international terminal is opened to accommodate the increasing number of international flights.
  • 1983: The airport's runway is extended to accommodate larger aircraft.
  • 2001: Boston Airport becomes one of the primary targets of the 9/11 terrorist attacks, with two of the hijacked planes departing from the airport.
  • 2010: A new rental car center is opened, consolidating all rental car companies into one location.
  • 2013: A new 10-gate terminal is opened for JetBlue Airways.

Airport Contact Information

For more information about Boston Logan International Airport, please refer to the following contact details:

  • IATA Code: BOS
  • Airport Website
  • Phone: 1-800-23-LOGAN
  • Email: [email protected]
  • Mailing Address: Boston Logan International Airport, One Harborside Drive, East Boston, MA 02128, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Boston Logan Airport Q&A

You can take the Silver Line bus, which is free from the airport to South Station and connects to the Red Line. Alternatively, a water taxi offers a scenic and quick route.
Yes, Terminal E features art exhibits showcasing local artists, providing a nice distraction while waiting for your flight.
The seating area near Gate B30 in Terminal B is usually less busy and offers a quieter environment during peak hours.
There are several options including the Economy Lot with a free shuttle to terminals, and a cell phone waiting area for pickups. Each terminal has nearby parking garages.
Terminals are interconnected by covered walkways and a free shuttle bus, with walking times ranging from 5 to 20 minutes depending on the terminals.
Terminal C has a food court with a variety of options for a quick bite before your flight.
Check out the Duty-Free shops in Terminal E for a range of products and gifts, or enjoy the art exhibits.
Use in-airport flight displays, your airline's mobile app, or the Massport website or app for real-time updates.
The airport offers accessible parking, wheelchair assistance, accessible restrooms, and a TSA Cares helpline for security screening assistance.
Yes, there are numerous hotels within a couple of miles from the airport, many offering complimentary shuttle services or direct skybridge connections.