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SAT Lost And Found Help San Antonio Airport

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SAT Airport Lost and Found

Have you misplaced an item at the airport? Fear not! This article provides comprehensive guidance on how to navigate the lost and found process at San Antonio Airport. From contact information and operating hours of the lost and found department to location-specific procedures for different areas of the airport, we've got you covered. We also detail how to file a lost item report, what to do about lost checked baggage, and what to expect regarding item collection, delivery, and potential charges.

Scroll down to get specific information about what to do if you lost an item at SAT.

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Contact Information and Operating Hours

For any lost and found inquiries at the airport, travelers can reach out to the dedicated lost and found department. The contact number for the department is 210.207.3451. Unfortunately, the specific operating hours for the department are not provided, so it is recommended to call during normal business hours.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect that you have lost an item within the airport terminals, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the lost and found department at the contact number provided above.

Items Lost at Security Checkpoint Areas

For items lost at the TSA security checkpoint, travelers can contact the TSA directly at +1-210-832-5333.

Items Lost in Other Areas

If you have lost an item in other areas such as parking lots, rental car facilities, shuttle buses, or similar areas not located inside the airport, you should also contact the lost and found department.

Items Lost on the Plane

If you believe you have left an item on the aircraft after arriving at San Antonio Airport, there are several steps you can take. The first is to return to the gate where you disembarked, if possible. If you can't return to the gate, or if your item isn't there, you should go to the lost and found desk if one is available at the airport. Another option is to go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Finally, you can also contact the airline directly to report your lost item.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time, there are steps you can take. The first is to check with the airline's luggage/baggage services desk, which is typically located in the baggage claim area. If your luggage is not found, you should report it as lost to the airline. You can do this at the airport or by contacting the airline directly.

Here are the most popular airlines that service San Antonio Airport:

If your airline is not listed above, check out airlines that serve SAT for contact info and more.

How to File a Report

To file a lost item report, travelers can use the online form available here. The form requires the following information: First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Timely reporting and providing a detailed description of the lost item can increase the chances of recovering the item.

Collection, Delivery, and Charges

Found items can be collected from the lost and found department. High-value items and currency $100 or greater are stored at the San Antonio Police Department’s Property Room located at 555 Academic Ct., San Antonio, TX 78204. The contact number for the property room is 210.207.7570. Information regarding delivery services and any associated fees or charges is not provided. It is recommended to inquire about these details when contacting the lost and found department or the San Antonio Police Department’s Property Room.

Special Considerations

All perishable items will be discarded immediately upon recovery. Lost and found items are stored and secured for a period of 14 days after which they will be transferred to San Antonio Police custody (for high-value items), donated to the needy, or discarded. Claimants must provide a detailed description of the item, proof of ownership, and a valid ID or Driver’s License to claim their property. Be cautious of third-party services that may charge unauthorized fees for lost and found services.

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Frequently Asked Questions (FAQ)

You should contact the lost and found department at the airport. The contact number is 210.207.3451.
For items lost at the TSA security checkpoint, you can contact the TSA directly at +1-210-832-5333.
If you believe you have left an item on the aircraft, you can return to the gate where you disembarked, go to the lost and found desk, go to the luggage/baggage services desk for your airline, or contact the airline directly.
If your bag does not appear in the baggage claim area, you should check with the airline's luggage/baggage services desk and report it as lost to the airline.
To file a lost item report, you can use the online form available here.
Found items can be collected from the lost and found department. High-value items and currency $100 or greater are stored at the San Antonio Police Department’s Property Room.
Lost and found items are stored and secured for a period of 14 days after which they will be transferred to San Antonio Police custody (for high-value items), donated to the needy, or discarded.