Baggage Rules, Limits, & Fees
When traveling with Jetstar Airways, it is important to be aware of the baggage rules, limits, and fees to ensure a smooth journey. These guidelines apply to both domestic and international flights and may vary depending on your membership in the airline's frequent flier program.
Carry-On Bags
Jetstar Airways allows passengers to bring one main carry-on bag and one small item onboard. The main carry-on bag must not exceed the dimensions of 56cm x 36cm x 23cm and should weigh no more than 7kg. The small item can be a handbag, laptop bag, or a small backpack, and it should fit under the seat in front of you.
Airline Tips and Traveler Help
- Wanna take your pet with you? See what Jetstar Airways’s policy and restrictions are for flying with pets.
- If at some point after ticketing you need to contact the customer service for Jetstar Airways, check here: customer service for Jetstar Airways.
- Avoid surprises when you arrive at the Jetstar Airways (JQ) check-in counter. Weigh your bags before so you don't get stuck paying a high baggage overweight/size fees. Check in here: Jetstar Airways (JQ) check-in
- Navigate here to gain insights on all aspects flying with luggage, so you’re on-par with frequent flyers! flying with luggage
Checked Baggage
The checked baggage allowance for Jetstar Airways depends on the fare type and destination. For domestic flights within Australia, Starter fares do not include any checked baggage allowance. However, passengers can purchase additional baggage allowance according to their needs. For international flights, the checked baggage allowance varies depending on the destination, and it is advisable to check the specific limits for your flight when booking.
Extra, Oversized, and Special Items
If you are traveling with extra, oversized, or special items, such as sporting equipment, musical instruments, or fragile items, Jetstar Airways has specific rules and fees. These items may require pre-booking and additional charges. It is recommended to contact the airline in advance to ensure proper arrangements and to avoid any inconvenience during your journey.
Note that air carriers often change the details of these rules and requirements, so be sure to check directly with Jetstar Airways on the day you are flying for the most accurate information. This will help you avoid any unexpected fees or issues with your baggage.
Is your flight on time? Get real-time Jetstar Airways Flight Status to find out.
Find more help here for your journey through the airport