Tijuana Airport Lost and Found

TIJ Airport Lost and Found

When traveling, losing an item can be a stressful experience. Whether you've misplaced a personal belonging in the terminal, left something behind on the plane, or lost track of your luggage, this guide is here to help. We'll provide you with the contact information for the Tijuana Airport Lost and Found department, as well as detailed instructions on how to report lost items and recover your belongings.

Scroll down to get specific information about what to do if you lost an item at TIJ.

Tips, Help & Resources

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Need some cash or local currency for your trip? Go here for the location of TIJ's in-terminal ATMs or currency exchangers.
Make use of the wifi offered for free with tijuana-airport's terminals and explore the web if you have some time before your departure!
If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
Looking to get the best deal possible on your flight from TIJ airport? Check multiple sites, and consider nearby airports.

Contact Information and Operating Hours

If you've misplaced an item during your visit, the lost and found department at the airport is here to help. You can contact them directly via the following methods:

Email: [email protected]
Telephone: +52 664 607 8200

Unfortunately, the specific operating hours for the lost and found department are not provided. It is advised to contact them directly for more information.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect you've lost an item within the airport terminals, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the lost and found department directly. They can assist in tracking down your lost item and guide you through the process of reclaiming it.

Items Lost at Security Checkpoint Areas

For items misplaced at security checkpoints, please note that the airport does not provide a specific contact or form for these inquiries. It is recommended to contact the lost and found department mentioned above.

Items Lost in Other Areas

If you've lost an item in areas such as parking lots, rental car facilities, shuttle busses, or similar areas not located inside the airport, you should reach out to the lost and found department. They can provide assistance and guide you on how to recover your items.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Tijuana Airport, you have several options. You can return to the gate, although this is often not possible due to security restrictions. You can also visit the lost and found desk if one is available, or the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Contacting the airline directly is also an option.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. The best course of action is to contact the luggage/baggage services desk for your airline. They can assist in locating your bag and, if necessary, filing a lost baggage claim.

The following are the most popular airlines that service Tijuana Airport:

If your airline is not listed above, check out airlines that serve TIJ for contact info and more.

How to File a Report

The airport does not support online form submission for lost items. To report a lost item, you must contact the lost and found department directly using the contact information provided above. When reporting a lost item, be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Prompt reporting increases the likelihood of recovering your lost item.

Collection, Delivery, and Charges

Information about the collection of found items, delivery services, and any associated fees or charges is not provided. It is recommended to inquire about these details when contacting the lost and found department.

Special Considerations

For sensitive items such as passports or electronics, it is crucial to report the loss immediately due to additional security measures and privacy concerns. Information on the handling of unclaimed items and any legal notices related to lost and found items is not provided by the airport. Be wary of third-party services that may charge unauthorized fees for lost and found services. Always deal directly with the airport's lost and found department.

Last updated: March 28, 2024

Frequently Asked Questions (FAQ)

If you suspect you've lost an item within the airport terminals, you should contact the lost and found department directly. They can assist in tracking down your lost item and guide you through the process of reclaiming it.

For items misplaced at security checkpoints, it is recommended to contact the lost and found department. Unfortunately, the airport does not provide a specific contact or form for these inquiries.

If you've lost an item in areas such as parking lots, rental car facilities, shuttle buses, or similar areas not located inside the airport, you should reach out to the lost and found department. They can provide assistance and guide you on how to recover your items.

If you believe you've left an item on the aircraft after arriving, you have several options. You can return to the gate, visit the lost and found desk if one is available, or the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Contacting the airline directly is also an option.

If your bag does not appear in the baggage claim area within a reasonable amount of time, the best course of action is to contact the luggage/baggage services desk for your airline. They can assist in locating your bag and, if necessary, filing a lost baggage claim.

To report a lost item, you must contact the lost and found department directly. Be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.

For sensitive items such as passports or electronics, it is crucial to report the loss immediately due to additional security measures and privacy concerns. Always deal directly with the airport's lost and found department.

Find more help here for your journey through the airport

TIJ Lost And Found Help Tijuana Airport