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Boise Airport BOI Airport Traveler Guide

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BOI Airport Insights & Guide

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Getting to Know BOI Airport

Welcome to the Boise Airport Online Guide, your comprehensive resource for navigating Idaho's primary commercial airport. BOI is renowned for its three terminals: Concourse B, Concourse C, and the Main Terminal, each designed to offer a smooth and enjoyable travel experience. This guide provides a detailed overview of the airport, its facilities, and services, ensuring your journey through BOI is seamless and stress-free. A unique feature of BOI is the assortment of dining options and shops, promising something for every traveler. If your journey extends beyond Boise, our complete guide to airports might come in handy, offering valuable insights about other airports you might visit during your travels.

iFly Tip: Pack smarter and travel easier with tips from our airport info page.

Boise Airport has three terminals: Concourse B, Concourse C, and the Main Terminal. Concourse B has 7 gates and is primarily used by Alaska Airlines, while Concourse C has 5 gates and is used by Delta and United Airlines. The Main Terminal has 13 gates and is used by multiple airlines, including American, Southwest, and Allegiant.

When navigating the airport, it's important to note that the Main Terminal is divided into two levels. The upper level is for departures, while the lower level is for arrivals. Concourse B and Concourse C are both located on the east side of the Main Terminal, and can be accessed via the airport's central corridor.

For those with layovers or extra time before their flight, there are plenty of dining and shopping options available throughout the airport. Some popular choices include the Boise Fry Company, Bardenay, and Parilla Grill. There are also several newsstands and gift shops available for those looking to pick up a last-minute souvenir or snack.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

Boise Airport has three terminals: Concourse B, Concourse C, and the Main Terminal. To get between the terminals, passengers can walk or take the complimentary shuttle bus. The walk time between Concourse B and Concourse C is approximately 5 minutes, while the walk time between the Main Terminal and Concourse B or Concourse C is approximately 10-15 minutes.

The shuttle bus runs every 5-10 minutes and stops at each terminal. Passengers can find the shuttle bus stop outside of the baggage claim area in the Main Terminal and outside of the gates in Concourse B and Concourse C. The shuttle bus is wheelchair accessible and free of charge.

Frequent Flier Tips

To help make your experience at Boise Airport (BOI) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from BOI-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"Boise Airport has a straightforward layout with one main terminal split into Concourse B and Concourse C. If you're flying with Alaska Airlines, you'll be in Concourse B, while Delta and United use Concourse C. It's easy to navigate, but keep an eye on the signs to make sure you're heading the right way." — John M., Meridian, ID, August 2023

"The airport is compact, which makes it easy to get from security to your gate quickly. However, during peak hours, the security lines can get a bit long, so plan accordingly." — Emily R., Nampa, ID, July 2023

Getting To/From the City

"Boise Airport is just a short drive from downtown Boise. If you're looking for a quick and affordable option, the ValleyRide bus service is reliable and stops right at the terminal. Taxis and ride-shares are also readily available." — Michael K., Eagle, ID, September 2023

"If you have a lot of luggage or prefer more comfort, consider booking a shuttle service in advance. It's a bit more expensive than a bus but can be more convenient, especially if you're traveling with family." — Lisa T., Kuna, ID, October 2023

Parking

"For long-term parking, the Economy Lot is your best bet. It's affordable and there's a free shuttle that runs every 15 minutes to take you to the terminal. Just make sure to arrive early during holidays as it can fill up quickly." — Robert P., Garden City, ID, November 2023

"If you're picking someone up, use the Cell Phone Waiting Lot. It's free and just a short drive from the terminal. Once your party is ready, you can head straight to the curbside pickup area." — Karen L., Boise, ID, December 2023

Inside the Airport

"Boise Airport has a decent selection of food and shopping options. If you have time, grab a bite at Parrilla Grill in Concourse B. They have great burritos and a friendly atmosphere." — David S., Caldwell, ID, January 2024

"For a quick snack or coffee, stop by the River City Coffee and Cafe near the ticketing area. They have excellent local coffee and pastries." — Jessica W., Star, ID, February 2024

Avoiding Delays and Stress

"To avoid delays, try to book flights that depart early in the morning. The airport is less busy and flights are generally on time. Plus, you'll have the rest of the day ahead of you." — Alex G., Middleton, ID, March 2024

"Download the Boise Airport app to stay updated on your flight status and gate information. It can save you a lot of stress, especially if there are any last-minute changes." — Rachel H., Emmett, ID, April 2024

iFly Tip: Get an insider's look at the flight process with our flight explanation guide.

Picking Up and Dropping Off Passengers

Boise Airport offers several options for picking up and dropping off passengers. If you are picking up a passenger, you can park at the curbside for a maximum of five minutes. It is important to note that you cannot leave your vehicle unattended, and you must stay with your vehicle at all times. If you need more time to wait for your passenger, you can use the cell-phone waiting area located near the airport entrance. This area is free of charge and allows you to wait for your passenger until they are ready to be picked up.

If you are dropping off a passenger, you can use the curbside area located in front of the terminal. However, you cannot park your vehicle in this area, and you must drop off your passenger and their luggage quickly. If you need more time to say goodbye to your passenger, you can park in the hourly parking lot located near the terminal. The hourly parking lot is a convenient option for those who need to spend more time at the airport, as it allows you to park your vehicle for a longer period of time.

Parking Facilities & Options

Boise Airport offers a variety of parking options for travelers. There are several parking lots and garages located near the airport terminals, including Concourse B, Concourse C, and the Main Terminal. The Short-Term and Long-Term parking lots are located within walking distance of the terminals, while the Economy Lot is a short shuttle ride away.

If you're waiting to pick up a passenger, the airport also offers a Cell Phone Waiting Area where you can park for free for up to 30 minutes while you wait for your passenger's call.

Handicapped parking is available in all parking lots and garages. If you have a disabled parking permit, you can park in designated spaces close to the terminals.

If you're looking for an economical parking option, off-airport parking is available near the airport. These parking lots offer shuttle service to and from the airport terminals and can be a more affordable option for longer trips.

Get details about BOI parking options and rates, along with more economical off-airport parking here.

Transportation Options

BOI Airport offers a variety of ground transportation options to help you get to your destination.

If you prefer to rent a car, there are several car rental companies located at the airport, including Avis, Budget, Enterprise, Hertz, and National. Their rental counters are located in the baggage claim area, and their rental cars are parked in the nearby parking lot.

Taxi services are also available at the airport, with drop-off areas located outside of baggage claim. The fares are metered and vary depending on your destination.

If you're looking for a more affordable option, shared ride services such as Uber and Lyft are available. The pickup areas for these services are located outside of baggage claim, and there may be restrictions on the number of passengers and amount of luggage allowed.

Airport shuttles are another option, with several companies providing service to and from the airport. The pickup areas for these shuttles are located outside of baggage claim, and fares vary depending on your destination.

If you prefer public transportation, there is a bus stop located outside of baggage claim. The bus route connects the airport to downtown Boise, and fares are affordable.

iFly Tip: Explore the efficiency of airline hubs in supporting global travel networks.

Airport Hotels

Looking for a convenient place to stay near your airport of arrival or departure? We've got you covered! Our comprehensive guide includes a range of hotels, from budget-friendly motels to comfortable inns and suites, all located near the airport. Many of these establishments offer amenities such as free Wi-Fi, indoor swimming pools, and fitness centers. Some are even within walking distance from the airport, while others provide complimentary shuttle services. Discover the perfect hotel for your stay by checking out our the airport Hotels page.

Dining, Shopping & Enjoying the Airport

If you're passing through BOI, you're in for a treat. This airport is home to a wide variety of dining options and shops, offering something for every traveler. Some of the most popular restaurants include River City Coffee & Cafe, 13th Street Pub & Grill, and Smashburger. And if you're looking to do some shopping, be sure to check out Forever Heather, Art Source Gallery, and CNBC Smart Shop. Of course, this is just a small sample of what BOI has to offer.

The locations of all food, shops, and services at BOI Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, see your options here.

Passenger Services

The airport, located in the state of Idaho, offers a variety of passenger services to ensure a comfortable and stress-free travel experience. Whether you are traveling with children, have special needs, or require medical assistance, the airport has got you covered.

For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available at the airport, so if you happen to misplace any of your belongings, you can easily retrieve them.

If you are traveling with children, there are designated children's play areas located in Concourse B and Concourse C. These areas are equipped with toys, games, and other activities to keep your little ones entertained before your flight.

Boise Airport also offers special-needs services for passengers with disabilities. These services include wheelchair assistance, accessible restrooms, and designated parking spaces. If you require any special assistance, be sure to contact the airport in advance to make arrangements.

For those who need to do some banking, there are ATMs located throughout the airport. Additionally, if you require medical assistance, there is a medical clinic located in the Main Terminal.

Flight Status Info

As an air traveler, it is important to stay updated on the status of your flight, especially if there are any delays, cancelations, or gate changes. Fortunately, there are several ways to get flight status information at Boise Airport.

One of the easiest ways to check flight status is by using the Flight Information Display System (FIDS) located throughout the airport. These displays provide real-time updates on flight departures, arrivals, and gate information. Simply locate the FIDS in the airport terminal and search for your flight number.

Another convenient way to stay informed is by downloading the mobile app of your airline. Most airlines offer mobile apps that allow passengers to check flight status, receive push notifications for delays or gate changes, and even check-in for their flight. Make sure to download the app before your trip and enable notifications to stay updated on any changes.

In addition to mobile apps, airlines also offer text, email, and push notifications to alert passengers about any changes to their flight status. Check with your airline to see what notification options are available and how to sign up for them.

Passengers can check the status of their flight departure at BOI by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: Boise Airport (BOI) is located in Boise, Idaho, United States.
  • Terminals: The airport features the Main Terminal, which includes Concourse B and Concourse C.
  • Airlines Served: The airport is served by major airlines including Alaska Airlines, Delta Air Lines, and Southwest Airlines. For a list of all airlines, check out the BOI Airlines Served page.
  • Passenger Traffic: Boise Airport handles approximately 10,000 passengers daily.
  • Daily Flights: The airport sees around 150 daily flights.
  • Top Destinations: The most popular destinations served from BOI are Seattle, Denver, Salt Lake City, Phoenix, and Las Vegas.
  • Hub Status: Boise Airport is not a hub for any major airline, although Alaska Airlines operates the most flights from the airport.

Airport History

The Boise Airport, located in Boise, Idaho, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:

  • 1919 - The Boise Airport was established as a landing strip for the U.S. Army Air Service.
  • 1926 - The airport was officially opened to the public and commercial flights began.
  • 1942 - During World War II, the airport was used as a training base for the U.S. Army Air Forces.
  • 1959 - A new terminal building was constructed to accommodate the increasing number of passengers.
  • 1987 - The airport was renamed to Boise Air Terminal/Gowen Field to honor a local pilot who died in World War II.
  • 2003 - A major renovation project was completed, which included the construction of a new concourse and baggage claim area.
  • 2016 - The airport was renamed to its current name, BOI.

Today, the Boise Airport serves over 3 million passengers annually and continues to be an important transportation hub in the Pacific Northwest region.

Airport Contact Information

For more information about Boise Airport, please refer to the following contact details:

Note that the contact information provided here is subject to change by the airport operator(s).

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Boise Airport Q&A

The Main Terminal at BOI is divided into two levels: the upper level for departures and the lower level for arrivals. Concourse B and Concourse C are on the east side of the Main Terminal and can be accessed via the central corridor.
Alaska Airlines operates from Concourse B, while Delta and United operate from Concourse C.
Options include taxis, rideshare services, public buses, and rental cars. The airport is just 3 miles south of downtown Boise, making transportation quick and convenient.
The rental car counters are located in the baggage claim area of the Main Terminal.
There are Short-Term and Long-Term parking lots within walking distance of the terminals, and an Economy Lot that is a short shuttle ride away. A Cell Phone Waiting Area is also available near the airport entrance.
Yes, Boise Fry Company and Bardenay are popular local dining spots available at the airport.
Check your flight status before heading to the airport and arrive early in the morning to avoid long security lines. Ensure you have your ID and boarding pass ready.
You can park at the curbside for a maximum of five minutes for pick-ups. For drop-offs, use the curbside area in front of the terminal. For longer waits, use the Cell Phone Waiting Area or the hourly parking lot.
Use the Flight Information Display System (FIDS) located throughout the airport, download your airline's mobile app, or sign up for text, email, and push notifications from your airline.
Services include free Wi-Fi, lost and found, children's play areas, special-needs services, ATMs, and a medical clinic.