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Chattanooga Metropolitan Airport CHA Airport Traveler Guide

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CHA Airport Insights & Guide

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Tony Hanseder
Reviewed by: Brian Ozment
Updated:
Key CHA Airport Topics:

Getting to Know CHA Airport

Discover the charm of the Scenic City through its gateway, Chattanooga Metropolitan Airport (CHA). This compact airport not only offers the warmth of southern hospitality but also prides itself on its unique solar farm, making it a leader in sustainability among regional airports. Our concise guide equips you with essential information, from flight updates and parking to dining and shopping, ensuring a smooth journey. Dive into our guide for a hassle-free experience at CHA.

Explore more about major airports with the Comprehensive Airport Guide at iFly.

WATCH VIDEO: Take an up-close look at the check-in, baggage drop, and walk to the gate at Chattanooga Metropolitan Airport (CHA):

Chattanooga Metropolitan Airport has one terminal with two concourses, A and B. Concourse A has 5 gates and is used by Delta Airlines, while Concourse B has 4 gates and is used by Allegiant Air and American Airlines. The terminal is easy to navigate, with clear signage and helpful staff available to assist passengers.

Once you arrive at the airport, follow the signs to the appropriate airline check-in counter. After checking in, proceed through security to reach the gate area. There are several dining and shopping options available in the terminal, including a restaurant, coffee shop, and newsstand.

When it's time to board your flight, check the departure screens to locate your gate. Boarding typically begins 30 minutes prior to departure time, so be sure to arrive at your gate with plenty of time to spare.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

Chattanooga Airport has only one terminal building, so passengers do not need to worry about getting between terminals. All gates, restaurants, and shops are located within the same building, making it easy for travelers to navigate the airport. The terminal is also equipped with amenities such as free Wi-Fi, charging stations, and a business center. Passengers can easily walk from one end of the terminal to the other in just a few minutes, making it a convenient airport for those in a hurry.

Tips from CHA Frequent Flyers

To help make your experience at Chattanooga Metropolitan Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from CHA-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"Even though CHA is small, it can get busy during peak hours. I recommend arriving at least 90 minutes before your flight to get through security and enjoy a coffee at the terminal." — James T., East Ridge, TN, January 2024

"The signs are clear, but if you're unsure, the staff are super helpful. Just ask anyone if you need directions to your gate." — Maria K., Red Bank, TN, February 2024

Getting To/From the City

"If you're heading downtown, the CARTA bus is a great budget option. It’s cheap and runs pretty frequently, but keep in mind it can take a bit longer than a taxi." — Daniel S., Signal Mountain, TN, March 2024

"I always use ride-sharing apps from the airport. They’re convenient and usually cheaper than the taxi flat rate to downtown." — Priya R., Soddy-Daisy, TN, April 2024

Parking

"For longer trips, I suggest using the off-airport parking with shuttle service. It’s more economical and the shuttles run regularly." — Kevin L., Collegedale, TN, May 2024

"The cell phone waiting area is great if you're picking someone up. It's free and just a short drive from the terminal." — Emily W., Lookout Mountain, TN, June 2024

Inside the Airport

"Don’t miss the Moonpie General Store for some unique Southern treats. It’s a great place to pick up gifts." — Sarah P., Chattanooga, TN, July 2024

"If you have time, grab a meal at the Runway Cafe. Their Southern-inspired dishes are delicious and the views of the runway are a bonus." — Mike J., Hixson, TN, August 2024

Avoiding Delays and Stress

"Always check your flight status online before leaving for the airport. The airline apps are very reliable for updates." — Linda H., Ooltewah, TN, September 2024

"Try to travel during off-peak times if possible. Early mornings or late evenings are usually quieter and less stressful." — Ahmed B., Fort Oglethorpe, GA, October 2024

iFly Tip: Get through airport security with your kids with tips from our flying with children guide.

Picking Up and Dropping Off Passengers

At Chattanooga Metropolitan Airport, passengers can be picked up and dropped off at the curbside of the terminal building. However, there are restrictions on curbside parking, and vehicles cannot be left unattended. Drivers can wait in their vehicles for up to 10 minutes while loading or unloading passengers.

For those who need to wait for longer periods, the airport has cell-phone waiting areas located near the terminal. These areas are free to use and provide a convenient place for drivers to wait until their passengers are ready to be picked up. Once passengers have retrieved their luggage and are ready to be picked up, drivers can proceed to the curbside for pick up.

Parking Facilities & Options

Chattanooga Airport offers a variety of parking options for travelers. There are both short-term and long-term parking options available, with multiple lots and garages located within walking distance of the terminal.

If you're picking up a passenger, there are also cell phone waiting areas available where you can wait for your party to arrive before heading to the terminal.

Handicapped parking is available in all parking areas, with designated spaces located near the terminal for easy access.

For those looking for a more economical option, off-airport parking is available with shuttle service to and from the terminal. This can be a great option for longer trips or for those looking to save some money on parking fees.

Transportation Options

CHA offers a variety of ground transportation options to help you get to your destination:

  • Car Rentals: Several car rental companies are located at the airport, including Avis, Budget, Enterprise, Hertz, and National. It is advisable to book in advance to ensure availability, especially during peak travel times.
  • Taxis: Taxis can be found outside of the baggage claim area. There is a flat rate of $25 for trips to downtown Chattanooga, and fares to other destinations are determined by the meter. Booking ahead can help avoid delays, especially during busy periods.
  • Ride-Sharing Services: Uber and Lyft are available for pickup outside of the terminal. These services offer a convenient and often more affordable option compared to traditional taxis.
  • Airport Shuttles: Several shuttle services are available:
    • Chattanooga Shuttle: Offers door-to-door service to any location in the city, with fares starting at $20 per person.
    • Groome Transportation: Provides service to Atlanta, Nashville, and Knoxville, with fares starting at $34 per person. Booking in advance is recommended to secure your spot.
  • Public Transportation: The Chattanooga Area Regional Transportation Authority (CARTA) operates several bus routes that serve the airport. Route 19 runs between the airport and downtown Chattanooga, with fares starting at $1.50 per person. Buses are a cost-effective option for travelers looking to reach the city center.

iFly Tip: Save time at the airport by reading our airport wait times tips.

Airport Hotels

Looking for a comfortable and convenient stay near the airport? We've got you covered. From extended stay suites to family-friendly escapes, we offer a range of hotel options to suit your needs. Some hotels are located just a mile away from the airport, offering well-ventilated rooms and fully-equipped kitchens for those planning an extended stay. Others are a short drive from the city center, providing a perfect base for exploring the city's vibrant urban life. Whether you're looking for a stylish retreat, a family-friendly escape, or a hotel with fitness facilities and pools, you'll find an option that meets your needs. Ready to explore? Check out our the airport Hotels now!

Dining, Shopping & Enjoying the Airport

CHA offers a variety of dining and shopping options for travelers to enjoy. For a quick bite, head to the Blue Plate, located in the main terminal, which serves up classic American fare such as burgers and sandwiches. Another great option is the Moonpie General Store, where you can indulge in the famous Southern treat and pick up some unique souvenirs.

If you have more time to spare, stop by the Runway Cafe, located on the second floor of the terminal, for a sit-down meal with a view of the runway. Their menu features Southern-inspired dishes such as fried chicken and catfish, as well as vegetarian options. For a drink, head to the Gate 11 Bar, which offers a selection of beer, wine, and cocktails.

The locations of all food, shops, and services at CHA Airport can be found using iFly's interactive map.

Passenger Services

  • Free Wi-Fi: CHA Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
  • Lost and Found: If you misplace an item during your journey, the lost and found services are available at the airport's information desk, located in the main terminal.
  • Children's Play Area: To keep young travelers entertained, the airport features a designated play area for kids to enjoy before their flight.
  • Special-Needs Services: The airport offers wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
  • ATM: An ATM is available in the main terminal near the baggage claim area, providing access to banking services while you’re at the airport.
  • First Aid Station: In case of a medical emergency, a first aid station is located in the main terminal. Airport staff are also available to assist with arranging transportation to a nearby hospital if needed.

Flight Status Info

As an air traveler, it's important to stay informed about the status of your flight, especially if there are any delays, cancelations, or gate changes. Luckily, there are several ways to get flight status updates at Chattanooga Metropolitan Airport.

One of the easiest ways to check flight status is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time information about flight departures, delays, and gate information. Simply find the display that corresponds to your flight and check the status.

Another convenient way to stay informed is by using your airline's mobile phone app. Most airlines have apps that allow you to check your flight status, receive push notifications about any changes, and even check in for your flight. Make sure to download your airline's app before your trip and enable notifications so that you can stay up-to-date on any changes.

In addition to using the FIDS and airline apps, you can also sign up for text, email, or push notifications from your airline. This way, you'll receive updates about your flight status directly to your phone or email inbox. Check with your airline to see what notification options they offer and how to sign up.

Lastly, passengers can check the status of their flight departure at Chattanooga Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

iFly Tip: Stay informed with essential carry-on baggage tips to avoid airport surprises.

Airport Facts & Stats

  • Location: Chattanooga Metropolitan Airport (CHA) is located in Chattanooga, Tennessee, United States.
  • Terminals: The airport has one terminal building, divided into Concourse A and Concourse B.
  • Airlines Served: Major airlines operating at CHA include Delta Air Lines, United Airlines, and Allegiant Air. For a full list of airlines, visit the CHA Airlines Served page.
  • Passenger Traffic: Chattanooga Metropolitan Airport handles around 3,000 passengers daily.
  • Daily Flights: The airport sees approximately 50 daily flights.
  • Top Destinations: The most popular destinations from CHA are Atlanta, Charlotte, Dallas/Fort Worth, Chicago O'Hare, and Orlando.
  • Hub Status: CHA serves as a hub for Allegiant Air, which operates flights to various U.S. destinations.

Airport History

The Chattanooga Metropolitan Airport, also known as Lovell Field, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:

  • 1919: The airport was established as a grass runway called Marr Field.
  • 1929: The city of Chattanooga purchased the airport and renamed it Lovell Field in honor of local aviator Eugene Lovell.
  • 1941: The airport was taken over by the United States Army Air Forces and used as a training base during World War II.
  • 1950s: The airport underwent significant renovations and expansions, including the addition of a new terminal building and runway.
  • 1980s: The airport saw a decline in passenger traffic due to the deregulation of the airline industry and the rise of nearby airports.
  • 1990s: The airport underwent another round of renovations and expansions, including the addition of a new concourse and parking garage.
  • 2011: The airport was renamed CHA Airport to better reflect its role as a regional airport serving the greater Chattanooga area.
  • 2019: The airport celebrated its 100th anniversary with a series of events and activities.

Today, the Chattanooga Metropolitan Airport continues to serve as an important transportation hub for the region, connecting passengers to destinations across the United States.

Airport Contact Information

For more information about Chattanooga Metropolitan Airport, please refer to the following contact details:

  • IATA Code: CHA
  • Airport Website
  • Phone: (423) 855-2200
  • Email: [email protected]
  • Mailing Address: Chattanooga Metropolitan Airport, 1001 Airport Road, Suite 14, Chattanooga, TN 37421, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Chattanooga Metropolitan Airport Q&A

There is one terminal at CHA, divided into two concourses: Concourse A with 5 gates for Delta Airlines, and Concourse B with 4 gates for Allegiant Air and American Airlines.
You can take a taxi with a $25 flat rate, use the CARTA bus Route 19 for $1.50, or opt for ride-sharing services like Uber and Lyft.
CHA offers short-term and long-term parking options, including off-airport parking with shuttle service. There's also a free cell phone waiting area for pickups.
Dining options include the Blue Plate for quick bites, the Runway Cafe for sit-down meals, and the Moonpie General Store for snacks and souvenirs.
Yes, CHA provides complimentary Wi-Fi access throughout the terminal for travelers.
There is a designated children's play area to keep young travelers entertained before their flight.
Check the in-airport flight displays, use your airline's mobile app, sign up for notifications, or visit the iFly flight departures page for updates.
The airport offers wheelchair assistance, accessible restrooms, and other services. It's recommended to notify your airline in advance if you require assistance.
Yes, several car rental companies like Avis, Budget, Enterprise, Hertz, and National are located at the airport.
Visit the lost and found services at the airport's information desk located in the main terminal.