MDW Airport Lost and Found
Have you misplaced an item at the airport? Don't worry, we've got you covered. This article provides detailed information on how to retrieve lost items at the Chicago Midway Airport. From contact information and operating hours of various organizations to location-specific procedures and special considerations, we've compiled everything you need to know to recover your lost belongings.
Scroll down to get specific information about what to do if you lost an item at MDW.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of MDW's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with chicago-midway-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from MDW airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
Several organizations at Chicago Midway Airport handle lost and found items. When trying to locate a missing item, contact the organization closest to the location the item was last seen. If you're unsure where you misplaced the item, you can contact several or all of the agencies separately.
- In public areas of the terminal: contact the Midway Communication Center at (773) 838-0656 or Chicago Police (773) 838-9669.
- In the parking facilities: contact Standard Parking at (773) 838-0753.
- In the customs area: contact U.S. Customs and Border Protection at (773) 948-6330.
Location-Specific Procedures
Items Lost in Airport Terminals
If you've misplaced an item in the airport terminal, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, contact the Midway Communication Center or the Chicago Police with the numbers provided above.
Items Lost at Security Checkpoint Areas
For items lost at TSA security checkpoints, please visit the TSA Lost and Found page.
Items Lost in Other Areas
For items lost in parking areas, rental car facilities, shuttle buses, and similar areas not located inside the airport, contact Standard Parking at the number provided above.
Items Lost on the Plane
If you believe you've left an item on the aircraft after arriving at Chicago Midway Airport, there are several options available to you. First, if you're still near the gate, return there immediately and inform the gate agent. They may be able to assist you in retrieving your item.
If you've already left the gate area, head to the airport's lost and found desk, if one is available. They may have already received your item, or can direct you to the appropriate place to report your lost item.
Additionally, you can visit the luggage/baggage services desk for your airline, typically located in the baggage claim area. They can assist you in filing a report and may be able to contact the aircraft or gate to check for your item.
Lastly, you can contact your airline directly. Most airlines have procedures in place for items left on aircraft and can guide you through the process of locating your lost item.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. First, check with the baggage services office of your airline, typically located within the baggage claim area. They can check the status of your bag and may be able to locate it. If your bag is truly lost, they can assist you in filing a report and guide you through the process of making a claim.
Here are the contact information for the most popular airlines that service Chicago Midway Airport:
If your airline is not listed above, check out airlines that serve MDW for contact info and more.
How to File a Report
Unfortunately, Chicago Midway Airport does not support online form submission for lost items. To file a lost item report, you must contact the appropriate organization based on the information provided above. Be prepared to provide your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.
Collection, Delivery, and Charges
Once your item has been located, you will be given instructions on how to collect it. Please note that there may be storage, delivery, or processing fees associated with the recovery of your item. These fees vary depending on the organization handling your lost item.
Special Considerations
Special considerations may apply for sensitive items like passports or electronics. Additional security measures or privacy concerns may be in place, and you will be informed of these when you contact the appropriate organization. Please be aware of third-party services that may charge unauthorized fees. All unclaimed items are handled according to the policies of the respective organization.
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Frequently Asked Questions (FAQ)
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