HAM Airport Map & Terminal Guide
- Getting Around HAM Airport
- Frequent Flier Terminal Tips
- Security & Screening
- Food, Shops & Services
- Baggage Claim Areas
- Airport Map FAQ
Welcome to Hamburg Airport, your gateway to seamless travel experiences. Whether you're navigating through its interconnected terminals, exploring dining and shopping options, or utilizing the efficient security and baggage claim facilities, Hamburg Airport ensures a smooth journey for all travelers.
HAM Airport Terminal Map: First, scroll down on this page to the map image. Then, tap or click on the image or button to choose your terminal or locate parking facilities. A window will open with an interactive map, allowing you to pan and zoom to a specific terminal or concourse, gate, or amenity. You can also use the search feature to highlight the location on the map of gates, restaurants, lounges, security checkpoints, baggage claim areas and more. In addition, get directions from one location to another, which is very handy when you know your arrival and departure gate for a connection!
IMPORTANT: If using a mobile phone, please check that you are using the latest software (e.g. iOS) version for the best results.
Hamburg Airport Terminal Map
Getting Around HAM Airport
Hamburg Airport is structured with two main terminals, Terminal 1 and Terminal 2, which are effectively interconnected through the Airport Plaza. This setup makes it easy to navigate between terminals without the need for shuttle services. Terminal 1 is primarily used by Oneworld and SkyTeam airlines, while Terminal 2 serves Star Alliance members. Both terminals share a similar design, featuring high, curved ceilings that mimic the shape of an airplane wing, providing a spacious atmosphere.
When you're inside the airport, here are some tips to help you get around smoothly:
- Departures and Arrivals: Both terminals have their departures on level 1. Arrivals and additional bus gates are located on level 0, making vertical movement within the airport straightforward.
- Baggage Claim: The baggage claim area spans the lower levels of both terminals with a total of 12 belts, making it easier to retrieve your luggage upon arrival.
- Airport Plaza: This central area connects both terminals and hosts the main security checkpoint. It’s also a hub for shopping, dining, and accessing other services like lounges. Additionally, the suburban railway station is located here, offering convenient transit options.
Overall, navigating Hamburg Airport is facilitated by its logical layout and clear signage. Moving between terminals and accessing essential services is straightforward, thanks to the centralized design of the Airport Plaza.
Discover the list of airlines serving different terminals at HAM to make your visit hassle-free.
Frequent Flier Terminal Tips
To help you navigate the airport terminals with ease, we've gathered the best advice and tips from HAM-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights will guide you through the HAM terminals for a smoother trip. Here's what they have to say:
"I found that the signs in Terminal 1 are very clear, which helped me find my gate quickly." — Javier S., Lüneburg, February 2024
"Be aware that some popular dining spots in Terminal 2 can get crowded at peak hours. Plan your break accordingly." — Anja K., Lübeck, March 2024
"Last time I was at the airport, I advised a friend to use the Airport Plaza for a quick coffee break; it saved me a lot of time." — Paul R., Kiel, April 2024
"I always double-check my baggage claim tag; the conveyors in both terminals can be confusing for a newcomer like me." — Fatima M., Hamburg, May 2024
"The fast track lanes in Terminal 1 helped me breeze through the security check on a tight schedule." — Lars B., Pinneberg, June 2024
"I suggest asking at information desks if you're unsure about terminal transfers. Staff members are knowledgeable and friendly." — Mia T., Norderstedt, July 2024
iFly Tip: Get informed with a wide range of travel topics available on our air travel guide.
Security & Screening
In this section, you will find detailed information about the security and screening processes at the airport. Learn about the locations of security checkpoints, fast track lanes for eligible passengers, and the procedures for passport and immigration control. Additionally, discover how you can renew or enroll in TSA PreCheck to expedite your security experience and enjoy a smoother journey.
Locations of Security Checkpoint(s)
HAM has several security checkpoints located throughout the airport terminals. The exact locations of these checkpoints vary depending on the terminal and the gate you are departing from. However, there are clear signs and directions throughout the airport to guide you to the nearest security checkpoint. It is recommended that you arrive at the airport at least two hours before your flight to allow enough time for security screening and other procedures.
Fast Track Lanes and Locations
If you are a frequent flyer or have a premium ticket, you may be eligible for the fast track service at Hamburg Airport. This service allows you to skip the regular security lines and go through a dedicated fast track lane. The fast track lanes are located at each terminal and are clearly marked with signs. However, please note that this service is only available to eligible passengers and is subject to availability.
Passport & Immigration Control Locations
Passport and immigration control at Hamburg Airport is located in the arrivals area of each terminal. If you are arriving from a non-Schengen country, you will need to go through passport control before collecting your luggage. The passport control area is clearly marked with signs and there are usually several lanes to accommodate the large number of passengers. After passport control, you will proceed to the baggage claim area to collect your luggage. If you have nothing to declare, you can exit the terminal through the green channel. If you have goods to declare, you will need to go through the red channel and declare your items to customs officials.
Ready to Renew or Enroll in TSA PreCheck* for Faster Travel?
Renew Your TSA Pre Membership
Is your TSA PreCheck membership expiring soon? Renew your 5-year membership online with ease through this exclusive iFly offer. Continue to enjoy the benefits of faster airport security, including shorter lines and the convenience of not having to remove shoes, belts, or laptops. Don’t wait—Renew today!
Enroll in TSA PreCheck
If you’re new to TSA Pre, now is the perfect time to enroll! Take advantage of this offer to join the program and start enjoying stress-free travel. With PreCheck, you’ll breeze through airport security with shorter lines and no need to remove shoes, belts, or laptops. Enroll Now!
*TSA Precheck is available to U.S. citizens, U.S. nationals, and lawful permanent residents.
iFly Tip: Get all the information you need for a comfortable trip from our overweight travelers guide.
Food, Shops & Services
When it comes to food and shopping, Hamburg Airport has a lot to offer. There are plenty of options for hungry travelers, including cafes, restaurants, and fast food chains. Whether you're in the mood for a quick snack or a full meal, you'll find something to suit your taste buds. Some of the popular food options at Hamburg Airport include McDonald's, Starbucks, and Burger King.
In addition to food, there are also plenty of shops and amenities at HAM Airport. Travelers can browse through a variety of stores, including duty-free shops, fashion boutiques, and souvenir shops. Whether you're looking for a last-minute gift or a new outfit for your trip, you'll find plenty of options at the airport. There are also several amenities available, such as currency exchange, luggage storage, and free Wi-Fi.
The airport is a great place to grab a bite to eat and do some shopping before your flight. With a wide range of food and shopping options, as well as convenient amenities, you're sure to have a pleasant experience at this airport.
Explore the best dining and retail venues in the airport by visiting our food and shopping guide.
Baggage Claim Areas
Upon arrival at the airport, passengers can easily locate the baggage claim areas. There are several baggage carousels located in both Terminal 1 and Terminal 2. The baggage claim areas are clearly marked with signs and are located near the exits of the terminals. Passengers should keep their baggage claim tags handy as they will need to present them to collect their luggage.
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iFly Tip: Stay prepared for security checks with our carry-on baggage guidelines.
Hamburg Terminal Q&A
Find more help here for your journey through the airport