AUH Airport Insights & Guide
Key AUH Airport Topics:
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know AUH Airport
Discover Abu Dhabi International Airport, the UAE's second-largest airport and home to the world's first and only terminal dedicated to the superjumbo Airbus A380. Serving over 20 million passengers annually, AUH is your gateway to the Middle East and beyond. This concise guide offers everything you need for a smooth journey through AUH, from flight details to terminal information, parking, dining, and shopping. Ease your travel worries with our guide, and for more airport insights, visit iFly's Comprehensive Airport Guide.
WATCH VIDEO: Join us on a tour of Abu Dhabi International Airport's Terminal 3, dedicated to Etihad Airlines, as we prepare for departure to New Delhi:
Navigating AUH's Terminals
AUH Airport has three terminals: Terminal 1, Terminal 2, and Terminal 3. Terminal 1 has 33 gates and is used by most international airlines, including Etihad Airways, Air France, and British Airways. Terminal 2 has 22 gates and is used by low-cost airlines, such as Air Arabia and flydubai. Terminal 3 has 28 gates and is used exclusively by Etihad Airways.
Each terminal has a variety of shops, restaurants, and services available for passengers. Terminal 1 has a duty-free store, a bookshop, and several cafes and restaurants, including Starbucks and Burger King. Terminal 2 has a duty-free store, a pharmacy, and a food court with options like Subway and McDonald's. Terminal 3 has a duty-free store, luxury boutiques, and a range of dining options, including a sushi bar and a juice bar.
When navigating the airport, it's important to check which terminal your flight departs from. You can find this information on your boarding pass or by checking the airport's website. Once you know your terminal, follow the signs to the appropriate area. There are also shuttle buses available to transport passengers between terminals.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has three terminals: Terminal 1, Terminal 2, and Terminal 3. The terminals are connected by shuttle buses that run every 15 minutes, 24 hours a day. The shuttle buses are free of charge and are located outside the arrivals area of each terminal. The travel time between terminals is approximately 10-15 minutes.
If you prefer to walk between terminals, there is a pedestrian walkway that connects Terminal 1 and Terminal 3. The walkway is approximately 1.5 km long and takes around 15-20 minutes to walk. However, there is no pedestrian walkway between Terminal 2 and Terminal 1/3.
Tips from AUH Frequent Flyers
To help make your experience at Abu Dhabi International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from AUH-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're flying with Etihad Airways, remember that Terminal 3 is your go-to. It's exclusively for Etihad flights and is well-equipped with lounges and shopping options. The signage is clear, but always double-check your boarding pass for terminal information." — Ahmed Z., Abu Dhabi, UAE, December 2023
"The shuttle buses between terminals run every 15 minutes, but if you have time and prefer a walk, the pedestrian walkway between Terminals 1 and 3 is quite convenient. Just be aware that it can take about 15-20 minutes to walk." — Fatima H., Al Shahama, UAE, March 2024
Getting To/From the City
"The A1 bus is a budget-friendly option to get to downtown Abu Dhabi. It runs frequently, and the journey takes about 45 minutes. It's a great way to save money if you're not in a rush." — Khalid M., Al Rahba, UAE, February 2024
"For a quicker ride to the city, taxis are reliable and available right outside the arrivals hall. Make sure to confirm the fare with the driver beforehand, especially during peak hours." — Leila R., Bani Yas, UAE, June 2024
Parking
"If you're picking someone up, use the cell phone waiting area. It's free for 30 minutes and saves you the hassle of circling the airport." — Nasser A., Al Shamkha, UAE, January 2024
"For long-term parking, consider the off-airport lots. They offer shuttle services to the terminals and are usually more economical than on-site parking." — Salma K., Al Falah, UAE, April 2024
Inside the Airport
"Terminal 3 has some great dining options if you're a foodie. Try the sushi bar for a refreshing meal before your flight. It's a bit pricier, but worth it for the quality." — Yasmin J., Al Wathba, UAE, May 2024
"If you need a quick caffeine fix, Starbucks in Terminal 1 is a lifesaver. The lines can get long, so plan ahead if you're in a hurry." — Omar T., Khalifa City, UAE, August 2024
Avoiding Delays and Stress
"Always check your flight status online before heading to the airport. Delays can happen, and it's better to be informed than to wait around unnecessarily." — Zainab L., Al Reef, UAE, July 2024
"Security lines can vary, so arrive early, especially during holiday seasons. The staff is efficient, but giving yourself extra time helps avoid any last-minute stress." — Tariq B., Al Bahia, UAE, September 2024
iFly Tip: Navigate baggage policies easily with help from our baggage tips and info page.
Picking Up and Dropping Off Passengers
AUH Airport offers several options for picking up and dropping off passengers. If you are dropping off passengers, you can use the designated curbside drop-off zones outside each terminal. However, please note that parking is not allowed in these areas, and you must remain with your vehicle at all times. If you need to assist your passengers with their luggage, it is recommended that you use the short-term parking facilities located near each terminal.
If you are picking up passengers, you can use the designated curbside pick-up zones outside each terminal. However, please note that parking is not allowed in these areas, and you must remain with your vehicle at all times. If you arrive early and need to wait for your passengers, you can use the cell-phone waiting areas located near each terminal. These areas allow you to park your vehicle for free for up to 30 minutes while you wait for your passengers to arrive. Once your passengers have arrived, you can proceed to the curbside pick-up zone to collect them.
Parking Facilities & Options
The airport offers a variety of parking options to suit every traveler's needs. There are both covered and uncovered parking lots available, as well as a multi-story parking garage. The parking facilities are conveniently located near all three terminals, making it easy to access your flight.
If you're waiting to pick up a passenger, there are also cell phone waiting areas available. These areas provide a safe and convenient place to wait for your loved one to arrive, without having to circle the airport endlessly.
For those who require handicapped parking, there are designated spots available in all parking areas. These spots are located close to the terminals, making it easy for those with mobility issues to access the airport.
If you're looking for a more economical parking option, off-airport parking is also available. These lots are located near the airport and offer shuttle service to and from the terminals. This can be a great option for those who are looking to save money on parking fees.
Transportation Options
Abu Dhabi Airport offers a variety of ground transportation options to help you get to your destination:
- Car Rentals: Abu Dhabi Airport has several car rental companies to choose from, including Avis, Budget, Europcar, Hertz, and Thrifty. The car rental facilities are located in the Skypark Plaza, just outside the arrivals hall. It is advisable to book your rental car in advance to ensure availability, especially during peak travel times.
- Taxis: Designated taxi drop-off areas are located outside the arrivals hall. Taxi fares are metered and vary depending on your destination. It is recommended to confirm the fare with the driver before starting your journey. A taxi ride to downtown Abu Dhabi typically takes around 30 minutes.
- Ride-Share Services: Shared ride services are available at the airport, with pickup areas located outside the arrivals hall. These services offer a more affordable transportation option, but there may be restrictions on the number of passengers and luggage allowed. Popular ride-share options include Uber and local services.
- Airport Shuttles: Airport shuttles provide a convenient door-to-door service and can be booked in advance. Pickup areas for the shuttles are located outside the arrivals hall. The fares for shuttle services vary depending on your destination, and booking ahead is recommended to ensure availability.
- Public Transportation: The airport is well-connected to Abu Dhabi's bus network. Bus stops are located outside the arrivals hall, and fares are affordable. However, buses can get crowded during peak hours. The A1 bus route provides service to the city center, with a travel time of approximately 45 minutes. Tickets can be purchased from the driver or at designated kiosks.
iFly Tip: Stay on track by avoiding common pitfalls at security checkpoints.
Airport Hotels
Whether you're in transit, on a short stay, or planning a longer visit, finding a hotel near the airport that suits your needs is essential. From luxurious apartments to cozy studios, there are numerous options equipped with modern amenities to ensure a comfortable and convenient stay. Some hotels are within walking distance from the airport terminals, while others are a short drive away but still offer the convenience of being close to the airport. Many of these hotels are also close to popular attractions, providing guests with ample entertainment opportunities during their stay. Discover the best hotel options for your next trip with our guide to Abu Dhabi Airport Hotels.
Dining, Shopping & Enjoying the Airport
Abu Dhabi International Airport offers a wide range of dining and shopping options for travelers. Whether you are looking for a quick bite or a sit-down meal, there are plenty of restaurants to choose from. For a taste of local cuisine, head to the Marrybrown restaurant in Terminal 1, which serves delicious fried chicken and burgers. Another popular option is the Giraffe restaurant in Terminal 3, which offers a variety of international dishes in a cozy atmosphere.
If you are in the mood for some shopping, Abu Dhabi Airport has got you covered. There are several stores selling everything from luxury goods to souvenirs. For high-end fashion, check out the Hugo Boss store in Terminal 3. For something more affordable, head to the Dubai Duty-Free store in Terminal 1, which offers a wide range of products at tax-free prices.
The locations of all food, shops, and services at AUH can be found using iFly's interactive map.
Passenger Services
- Free Wi-Fi: Abu Dhabi International Airport offers free Wi-Fi throughout the airport terminals, ensuring you can stay connected during your time at the airport.
- Lost and Found: If you misplace an item during your journey, the lost and found services are available to assist you in locating your belongings.
- Children's Play Area: The airport features dedicated play areas for children, providing a fun and safe environment for young travelers to enjoy before their flight.
- Special-Needs Services: Abu Dhabi International Airport offers services to assist passengers with disabilities or mobility issues. This includes wheelchair assistance and accessible restrooms. It is recommended to notify your airline in advance if you require any special assistance.
- ATM: Several ATMs are available throughout the airport, providing convenient access to banking services while you’re at the airport.
- Medical Center: The airport's medical center is staffed by trained professionals and is ready to assist with medical emergencies and provide first aid if needed.
- Airport Lounges: Abu Dhabi International Airport offers several lounges, including the Al Dhabi Lounge, Al Reem Lounge, and Etihad Airways Premium Lounge. These lounges provide amenities such as complimentary Wi-Fi, beverages, snacks, comfortable seating, and shower facilities. Access to these lounges can be obtained through membership programs or by paying a fee.
Flight Status Info
As an air traveler, it's important to stay updated on the status of your flight departure. At the airport, there are several ways to check your flight status and be alerted of any changes or delays.
One way to check your flight status is by using the in-airport flight displays (FIDS). These displays can be found throughout the airport and provide real-time updates on flight departures, arrivals, and gate information.
Another way to stay informed is by downloading your airline's mobile phone app. Many airlines offer push notifications, text messages, and email alerts for flight changes and delays. This is a convenient way to stay updated on the go.
Passengers can also check the status of their flight departure at Abu Dhabi International Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Find out how major airline hubs enhance your flight experience.
Airport Facts & Stats
- Location: Abu Dhabi International Airport (AUH) is located 16.5 nautical miles east of Abu Dhabi city, United Arab Emirates.
- Terminals: The airport has three terminals: Terminal 1, Terminal 2, and Terminal 3. Terminals 1 and 3 are used for international flights, while Terminal 2 is used for regional flights.
- Airlines Served: Major airlines serving AUH include Etihad Airways, Air Arabia Abu Dhabi, and Wizz Air. For a complete list of airlines, visit the AUH Airlines Served page.
- Passenger Traffic: Abu Dhabi International Airport handles approximately 50,000 passengers daily.
- Daily Flights: The airport sees around 500 daily flights.
- Top Destinations: The most popular destinations served from AUH are Mumbai, Delhi, London, Bangkok, and Cairo. Other notable destinations include New York, Sydney, Paris, and Frankfurt.
- Hub Status: Abu Dhabi International Airport is a hub for Etihad Airways, Air Arabia Abu Dhabi, and also serves as a hub for Air India Express and Rotana Jet.
Airport History
AUH is the second largest airport in the United Arab Emirates and one of the fastest-growing airports in the world. Here is a brief overview of its history:
- 1982: The airport opens as AUH Airport with a single terminal and a 4,000-meter runway.
- 1991: The airport undergoes a major expansion, with a new terminal and runway added.
- 2006: Abu Dhabi Airports Company is established to oversee the airport's operations and development.
- 2009: The airport's new Terminal 3 opens, increasing its capacity to 12 million passengers per year.
- 2012: The airport's new midfield terminal complex is announced, which will increase its capacity to 30 million passengers per year.
- 2019: The midfield terminal complex is scheduled to open, with a capacity of 45 million passengers per year.
Today, the airport serves over 20 million passengers per year and is a major hub for Etihad Airways.
Airport Contact Information
For more information about Abu Dhabi International Airport, please refer to the following contact details:
- IATA Code: AUH
- Airport Website
- Phone: +971 2 505 5555
- Email: [email protected]
- Mailing Address: Abu Dhabi International Airport, PO Box 94449, Abu Dhabi, United Arab Emirates
Note that the contact information provided here is subject to change by the airport operator(s).
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Abu Dhabi International Airport Q&A
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