AKL Airport Map & Terminal Guide
- Airport Terminal Maps
- Getting Around AKL Airport
- Frequent Flier Terminal Tips
- Security & Screening
- Food, Shops & Services
- Baggage Claim Areas
- Airport Map FAQ
Welcome to the bustling hub of travel in New Zealand, Auckland International Airport. Whether you're navigating through its terminals, enjoying the diverse food and shopping options, or relaxing in one of its lounges, AKL Airport offers a seamless and enjoyable travel experience. Explore the terminal maps and guides to make the most of your journey.
Airport Terminal Maps
Do you know your specific departure or arrival terminal at AKL Airport? Select it from the list of terminal maps below, and use the interactive map to find all available amenities, and even navigate to them, or to another terminal if you're connecting at the airport.
AKL Airport Terminal Map: First, scroll down on this page to the map image. Then, tap or click on the image or button to choose your terminal or locate parking facilities. A window will open with an interactive map, allowing you to pan and zoom to a specific terminal or concourse, gate, or amenity. You can also use the search feature to highlight the location on the map of gates, restaurants, lounges, security checkpoints, baggage claim areas and more. In addition, get directions from one location to another, which is very handy when you know your arrival and departure gate for a connection!
IMPORTANT: If using a mobile phone, please check that you are using the latest software (e.g. iOS) version for the best results.
Auckland Airport Terminal Map
Getting Around AKL Airport
Auckland Airport is structured into two main terminals: the International Terminal and the Domestic Terminal. These terminals are about 500 meters apart. You can travel between them using a free shuttle bus service or by walking along a clearly marked pathway. Inside, the International Terminal spans three levels, with specific areas designated for departures and arrivals. Departures are mainly on the second floor, while arrivals are processed on the first floor.
For ease of navigation:- Departing passengers start at the ground floor for check-ins.- After checking in, you proceed to the first floor for security checks and duty-free shopping.- Finally, head to the second floor to reach the departure gates.Arriving passengers enter on the first floor for immigration and duty-free shopping, then move down to the ground floor for baggage claim and customs. The terminal is equipped with several gates, including airbridge and bus gates, which are spread across two piers. Notably, gate 19, located next to gate 18, does not have an airbridge, requiring a short walk to the aircraft.
See where airlines operate across the concourses at AKL to make navigating easier.
Frequent Flier Terminal Tips
To help you navigate the airport terminals with ease, we’ve gathered the best advice and tips from AKL-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights will guide you through the AKL terminals for a smoother trip. Here’s what they have to say:
"I always use the free shuttle between the terminals; it saves time especially during tight connections." — Maia P., Manukau, April 2024
"The digital display boards near security checkpoints help me confirm my gate swiftly. I value a clear update on flight info." — Jacob R., North Shore, May 2024
"I found the self-check-in kiosks near the Domestic Terminal exit particularly helpful. They cut the waiting time significantly." — Hana K., Papakura, February 2024
"Last time I was at the airport, I appreciated the staff’s guidance at the baggage claim area. They made the process smoother." — Liam S., Howick, March 2024
"Watch for the signs in the International Terminal directing you to Fast Track lanes if you qualify. They are easy to follow." — Rina T., Waitakere, June 2024
"I recommend checking the food court near Gate 10 for a quick bite. It has seating and free Wi-Fi, which boosts productivity." — Teva L., Pukekohe, January 2025
iFly Tip: Stay informed and travel better with advice from our airport tips guide.
Security & Screening
In this section, you'll find detailed information about the security and screening processes at the airport. Learn about the locations of security checkpoints in both the Domestic and International Terminals, and discover the benefits and locations of Fast Track lanes for eligible passengers. Additionally, understand where passport and immigration control is situated and get tips on necessary travel documents. Finally, find out how you can renew or enroll in TSA PreCheck to expedite your security experience.
Locations of Security Checkpoint(s)
AKL Airport has multiple security checkpoints located throughout both the Domestic and International Terminals. The Domestic Terminal has two security checkpoints, one located on the ground floor and the other on the first floor. The International Terminal has four security checkpoints, two located on the ground floor and two on the first floor. It is recommended that passengers arrive at the airport with ample time to pass through security and reach their gate.
Fast Track Lanes and Locations
Fast Track lanes are available for eligible passengers at the airport. These lanes provide a quicker route through security and immigration control. Fast Track lanes are located at security checkpoints in both the Domestic and International Terminals. Eligible passengers include those traveling in Business Class, Premium Economy, or with elite status on their airline's frequent flyer program. Additionally, Fast Track access can be purchased for a fee at the airport.
Passport & Immigration Control Locations
Passport and immigration control is located in the International Terminal at AKL. Upon arrival, passengers will pass through immigration control before collecting their luggage. Departing passengers will pass through passport control after passing through security. It is important to have all necessary travel documents, such as a valid passport and visa, before arriving at the airport to avoid any delays or issues with immigration control.
Ready to Renew or Enroll in TSA PreCheck* for Faster Travel?
Renew Your TSA Pre Membership
Is your TSA PreCheck membership expiring soon? Renew your 5-year membership online with ease through this exclusive iFly offer. Continue to enjoy the benefits of faster airport security, including shorter lines and the convenience of not having to remove shoes, belts, or laptops. Don’t wait—Renew today!
Enroll in TSA PreCheck
If you’re new to TSA Pre, now is the perfect time to enroll! Take advantage of this offer to join the program and start enjoying stress-free travel. With PreCheck, you’ll breeze through airport security with shorter lines and no need to remove shoes, belts, or laptops. Enroll Now!
*TSA Precheck is available to U.S. citizens, U.S. nationals, and lawful permanent residents.
iFly Tip: Learn what to expect at each stage of your flight from an airline pilot with our flight guide.
Food, Shops & Services
Auckland Airport is a hub for food and shopping, with a wide range of options available for travelers. The airport has two terminals, the Domestic Terminal and the International Terminal, both of which offer a variety of dining and shopping options.
The Domestic Terminal has a range of cafes and restaurants, including Burger King, Subway, and Coffee Club. For those looking for a quick snack, there are also several grab-and-go options available, such as Hudsons Coffee and Tank Juice. In addition to food options, the Domestic Terminal also has a variety of shops, including duty-free stores, souvenir shops, and convenience stores.
The International Terminal offers even more amenities, with a wider range of dining options, including international cuisine such as Japanese, Italian, and Indian. There are also several bars and cafes, perfect for those looking for a pre-flight drink or a quick coffee. For shopping, the International Terminal has a range of high-end stores, including Michael Hill and Swarovski, as well as duty-free shops selling a variety of products, from cosmetics to electronics.
Hungry or looking for some retail therapy? See our restaurants and shops guide for food and shopping options.
Baggage Claim Areas
Upon arrival at Auckland Airport, passengers can easily locate the baggage claim areas in both the Domestic and International Terminals. The baggage claim areas are clearly marked with signs and are located near the exit doors. Passengers are advised to check the flight information screens to find out which baggage carousel their luggage will be arriving on. Once passengers have collected their luggage, they can proceed to the customs area for clearance.
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iFly Tip: Learn about TSA PreCheck and how it makes security screening easier.
Auckland Terminal Q&A
Find more help here for your journey through the airport