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BUR Lost And Found Help Hollywood Burbank Airport

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BUR Airport Lost and Found

When traveling, it's common to misplace personal belongings in the hustle and bustle of airport activities. Whether you've lost an item at the terminal, security checkpoint, or on the plane, this guide aims to help passengers navigate the lost and found procedures at Hollywood Burbank Airport. It provides detailed information on contact numbers, operating hours, location-specific procedures, and how to file a report for lost items.

Scroll down to get specific information about what to do if you lost an item at BUR.

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Contact Information and Operating Hours

The Lost & Found department at Hollywood Burbank Airport is conveniently located in the Terminal B arrival area. The office operates from 8 a.m. to 4 p.m., Monday through Friday. For inquiries, you can call the Lost & Found department at the following number:

  • Phone: 818.729.2231

If you need to contact Lost & Found over the weekend, please leave a message and your call will be returned the next business day.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect you've lost an item on the airport property, either inside or outside the terminals, you should contact the Lost & Found department. This excludes items lost at security checkpoints, immigration and customs areas, airline lounges, or items left on an airplane.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints at Hollywood Burbank Airport, you can contact the TSA directly at +1-818-729-2231.

Items Lost in Other Areas

For items lost in parking areas, rental car facilities, shuttle busses, and similar areas that are not located inside the airport, you should also contact the Lost & Found department.

Items Lost on the Plane

If you believe you've left an item on the aircraft upon arrival at Hollywood Burbank Airport, you have several options. You can return to the gate where your flight arrived, as the item may still be there. If the gate is not accessible, you can check with the airport's lost and found desk, if one is available.

Another option is to visit the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. If these options are unsuccessful, you should contact your airline directly. Airlines often have specific procedures for locating and returning lost items.

Lost Checked Baggage

If your checked bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to contact the airline's baggage services, which is usually located near the baggage claim area. They can help track your bag and arrange for its return.

If you're unable to resolve the issue at the airport, you can contact your airline's customer service for further assistance. Here are the popular airlines that service Hollywood Burbank Airport with their respective contact info:

If your airline is not listed above, check out airlines that serve BUR for contact info and more.

How to File a Report

If you've lost an item, it's important to file a report as soon as possible. Detailed descriptions of the item, including brand, color, size, type, and identifiable features, will greatly assist in the recovery process. Be prepared to provide your First/Last Name, Contact number, Date and Time of travel, and the Airline used. To file a report, you can use the online form available at Lost & Found Claim Form.

Collection, Delivery, and Charges

Once your lost item has been found, you will be contacted by the Lost & Found department to arrange for collection. Please note that any fees or charges associated with lost and found services, including storage, delivery, or processing fees, will be your responsibility.

Special Considerations

For sensitive items like passports or electronics, additional security measures may be in place to ensure your privacy and the safety of your items. Please be aware of third-party services that may charge unauthorized fees. Unclaimed items will be handled in accordance with airport regulations and any applicable laws.

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Frequently Asked Questions (FAQ)

The Lost & Found department at the airport is conveniently located in the Terminal B arrival area.
The Lost & Found department operates from 8 a.m. to 4 p.m., Monday through Friday.
For items lost at TSA security checkpoints, you can contact the TSA directly at +1-818-729-2231.
If you believe you've left an item on the aircraft, you can return to the gate where your flight arrived, check with the airport's lost and found desk, or visit the luggage/baggage services desk for your airline. If these options are unsuccessful, you should contact your airline directly.
If you've lost an item, you can file a report using the online form available at Lost & Found Claim Form.
Once your lost item has been found, you will be contacted by the Lost & Found department to arrange for collection. Any fees or charges associated with lost and found services will be your responsibility.