Brussels Airport BRU Airport Traveler Guide

Picking Up and Dropping Off Passengers

BRU Airport offers several options for picking up and dropping off passengers. The airport has designated curbside areas for passenger drop-off and pick-up, but parking is not allowed in these areas. Drivers can only stop for a maximum of 10 minutes to drop off or pick up passengers. Violators may be fined or towed.

If you need to wait for arriving passengers, the airport has a cell phone waiting area located near the airport entrance. This area is free of charge and allows drivers to wait for their passengers to arrive before proceeding to the curbside pick-up area. It is important to note that drivers cannot leave their vehicles unattended in the cell phone waiting area.

Parking Facilities & Options

The airport offers a variety of parking options for travelers. There are several parking lots and garages located near the airport terminals, including Concourse A, Concourse B, Concourse C, and the Main Terminal. The parking facilities are conveniently located and easily accessible for travelers.

For those who need to wait for arriving passengers, there are cell phone waiting areas available. These areas allow drivers to park for a short period of time while waiting for their passengers to arrive. This is a great option for those who want to avoid circling the airport or paying for parking.

Handicapped parking is available in all of the airport parking facilities. These spaces are located near the entrances and exits of the parking garages and lots. There are also wheelchair-accessible shuttles available to transport passengers to and from the parking facilities.

Off-airport parking is also available near Brussels Airport. This is a great option for those who are looking for a more economical parking option. The off-airport parking facilities offer shuttle service to and from the airport terminals and are often less expensive than the on-airport parking options.

Get details about Brussels Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

BRU is the largest airport in Belgium and serves as a hub for several airlines. The airport is located about 12 km northeast of Brussels and offers several transportation options for travelers.

• Car rental facilities are available at the airport, with major providers such as Avis, Europcar, and Hertz. The car rental desks are located in the arrivals hall of the terminal building. More information can be found here.
• Taxis are available at the airport, with a designated drop-off area located outside the arrivals hall. The fares are regulated by the Brussels Capital Region and vary depending on the time of day and distance traveled.
• Ride share services such as Uber and Lyft are available at the airport, with pickup areas located outside the arrivals hall. However, these services are subject to certain restrictions and may not be available at all times.
• Airport shuttles are available for travelers who prefer a more convenient and affordable option. The shuttle service operates between the airport and several destinations within Brussels, with pickup areas located outside the arrivals hall. The fares vary depending on the destination.
• Public transportation options are available at the airport, with a train station located within walking distance of the terminal building. The train service operates between the airport and several destinations within Brussels, with fares starting at €8.90.

Airport Hotels

Looking for a comfortable and convenient place to stay near the airport? We've got you covered. From luxury accommodations like the Sheraton to budget-friendly options like Verac Flats, there's something for everyone. Many of these hotels offer amenities such as sound-proofed rooms, fitness centers, and round-the-clock room service to ensure a comfortable and relaxing stay. Plus, their close proximity to the airport provides easy access for air travelers. Some establishments are also situated near local attractions, ideal for those who wish to explore the city. Check out our BRU Hotels for more information.

Dining, Shopping & Enjoying the Airport

If you're looking for a bite to eat or some last-minute shopping before your flight at the airport, you won't be disappointed. With a variety of dining and shopping options, there's something for everyone.

For a quick snack or coffee, head to Starbucks or Panos, both located in the Main Terminal. If you have more time, sit down for a meal at Belgorama, which serves traditional Belgian cuisine, or at Exki, which offers healthy and organic options. Both restaurants are located in Concourse A.

When it comes to shopping, Brussels Airport has a great selection of stores. Pick up some Belgian chocolates at Neuhaus or Leonidas, located in the Main Terminal. For fashion and accessories, check out Hugo Boss or Michael Kors, both located in Concourse B. And for electronics and gadgets, visit Media Markt in Concourse A.

The locations of all food, shops, and services at Brussels Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, see your options here.

Passenger Services

BRU Airport is a modern airport that provides a range of passenger services to make your travel experience as comfortable and convenient as possible. Whether you're traveling for business or pleasure, you'll find everything you need to make your journey stress-free.

For those who need to stay connected, the airport offers free Wi-Fi throughout the terminal buildings. You can easily connect to the airport's Wi-Fi network to check your emails, browse the web, or stay in touch with your loved ones.

If you've lost something during your travels, you can visit the airport's lost and found office, located in the main terminal building. The friendly staff will do their best to help you locate your lost item and reunite you with your belongings.

Traveling with children? The airport has dedicated children's areas where your little ones can play and have fun while you wait for your flight. The areas are equipped with toys, games, and other activities to keep your children entertained.

The airport is committed to providing special-needs services to passengers with disabilities or reduced mobility. The airport has a range of facilities and services to ensure that all passengers can travel comfortably and safely. If you require special assistance, you can contact the airport's special assistance team before your flight.

If you need to do some banking before your flight, you'll find several banks and ATMs located throughout the terminal buildings. You can easily withdraw cash or exchange currency before you board your flight.

In case of a medical emergency, the airport has a medical center located in the main terminal building. The center is staffed by trained medical professionals.

Flight Status Info

As an air traveler, it's important to stay up-to-date with the status of your flight at Brussels Airport. Fortunately, there are several ways to do so.

One option is to use the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Simply locate your flight on the display and take note of any changes or updates.

Another convenient option is to download your airline's mobile phone app. Many airlines offer apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications. This is a great way to stay informed about your flight status while on the go.

Finally, passengers can check the status of their flight departure at Brussels Airport by visiting the flight departures page on ifly.com. This website provides real-time updates on flight departures, delays, and gate information. It's a great resource for anyone who wants to stay informed about their flight status.

By using these methods, air travelers can stay informed about their flight status and avoid any unexpected surprises at BRU.

Passengers can check the status of their flight departure at BRU Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

• Location: Brussels Airport Zaventem (BRU) is located in the Flemish Brabant province, Belgium.
• Terminals: The airport features four terminals: Concourse A, Concourse B, Concourse C, and the Main Terminal.
• Airlines Served: The airport is primarily served by Brussels Airlines, Lufthansa, and Ryanair. For a comprehensive list of airlines, visit the BRU Airlines Served page.
• Passenger Traffic: Brussels Airport handles approximately 90,000 passengers daily.
• Daily Flights: The airport sees around 600 daily flights.
• Top Destinations: The most popular destinations served from BRU are Barcelona, Madrid, Geneva, London, and Lisbon.
• Hub Status: Brussels Airport is a hub for Brussels Airlines and TUI fly Belgium.

Airport History

The airport, located in Zaventem, Belgium, has a rich history dating back to the early 1940s. Here are some significant events in the airport's history:

• 1940: The airport was built by the German occupying forces during World War II.
• 1944: The airport was liberated by Allied forces and used as a military airfield.
• 1948: Brussels Airport officially opened for civilian air traffic.
• 1958: The first jet aircraft, a Sabena Boeing 707, landed at Brussels Airport.
• 1994: A new terminal building, Pier A, was opened to accommodate the increasing number of passengers.
• 2001: The airport was renamed BRU.
• 2016: The airport was targeted in a terrorist attack, resulting in the deaths of 32 people.
• 2018: BRU Airport announced plans for a new terminal building, set to open in 2023.

Today, the airport is one of the busiest airports in Europe, serving millions of passengers each year.

Airport Contact Information

For more information about Brussels Airport, please refer to the following contact details:

• IATA Code: BRU
• Airport Website
• Phone: +32 2 753 77 53
• Email: [email protected]
• Mailing Address: Brussels Airport Company, Brussels Airport, 1930 Zaventem, Belgium

Note that the contact information provided here is subject to change by the airport operator(s).

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