Calgary Airport Lost and Found

YYC Airport Lost and Found

Have you lost an item at the Calgary Airport? This article provides comprehensive information on how to locate lost items, contact information for the lost and found department, and detailed procedures for different locations within the airport. From items lost in the terminal to those left on the plane, we have you covered.

Scroll down to get specific information about what to do if you lost an item at YYC.

Tips, Help & Resources

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If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
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Contact Information and Operating Hours

The lost and found department at Calgary Airport operates daily from 7 a.m. to 12 a.m. They can be reached through the following:

Phone: 403 735 1234
Email: [email protected]

Location-Specific Procedures

Items Lost in Airport Terminals

If you have lost an item within the airport terminals, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the airport's lost and found department. To claim an item, you must provide the approximate time the item was lost, a general description of where the item was lost, identifying features of the lost item, and proper identification.

Items Lost at Security Checkpoint Areas

For items lost at security checkpoint areas, please contact the airport's lost and found department with the same details as mentioned above.

Items Lost in Other Areas

If you have lost an item in the parking areas, rental car facilities, shuttle buses, or similar areas that are not located inside the airport, you should contact the airport's lost and found department. The same claim process applies.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Calgary Airport, there are several options available to you. First, if you've just disembarked, you may be able to return to the gate and ask the gate agents for assistance. However, this may not be possible if you've already passed through customs or immigration.

Another option is to go to the lost and found desk if one is available at the airport. The lost and found desk is typically located in the main terminal and can assist with items left on the plane or in the airport.

Alternatively, you can go to the luggage/baggage services desk for your airline. This is typically located in the baggage claim area. The baggage services desk can help you track down items left on the plane or in the baggage claim area.

Finally, you can contact the airline directly. Most airlines have a dedicated lost and found department that can help you locate your item.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to contact the baggage services desk for your airline. They can help track your bag and provide updates on its status. If your bag is indeed lost, they can help you file a claim and provide information on compensation.

Here are the contact details for the most popular airlines that service Calgary Airport:

If your airline is not listed above, check out airlines that serve YYC for contact info and more.

How to File a Report

To report a lost item at Calgary Airport, you should contact the lost and found department directly as there is no online form submission for lost items. When reporting, provide as much detail as possible, including your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Report the loss as soon as possible to increase the chances of your item being found.

Collection, Delivery, and Charges

Once an owner properly identifies an item, it can be picked up during regular operating hours. A photo ID is required at the time of pick up. Representatives of owners may pick up items with proper identification and verified permission of owners. Please note that if an item is not picked up 30 days after it is turned in, it may be donated to one of the airport's partners.

Special Considerations

For lost passports, please contact Passport Canada directly. Also, remember that all items lost on board an aircraft are the responsibility of the airline, so in such cases, please contact the related airline. Also, be wary of third-party services that may charge unauthorized fees for lost and found services.

Last updated: March 28, 2024

Frequently Asked Questions (FAQ)

If you've lost an item at the airport, you should contact the lost and found department. You'll need to provide the approximate time the item was lost, a general description of where the item was lost, identifying features of the lost item, and proper identification.

The lost and found department at the airport can be reached by phone at 403 735 1234 or by email at [email protected].

If you've left an item on the aircraft, you have several options. You can try returning to the gate, going to the lost and found desk at the airport, visiting the luggage/baggage services desk for your airline, or contacting the airline directly.

If your checked baggage does not appear in the baggage claim area, contact the baggage services desk for your airline. They can help track your bag and provide updates on its status. If your bag is indeed lost, they can help you file a claim and provide information on compensation.

To report a lost item at the airport, you should contact the lost and found department directly, providing as much detail as possible about the item and your travel details. There is no online form submission for lost items.

Once an owner properly identifies an item, it can be picked up during regular operating hours. A photo ID is required at the time of pick up. If an item is not picked up 30 days after it is turned in, it may be donated to one of the airport's partners.

Yes, for lost passports, you should contact Passport Canada directly. Also, remember that all items lost on board an aircraft are the responsibility of the airline, so in such cases, please contact the related airline. Be wary of third-party services that may charge unauthorized fees for lost and found services.

Find more help here for your journey through the airport

YYC Lost And Found Help Calgary Airport