ORD Airport Insights & Guide
- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know ORD Airport
Welcome to the Chicago OHare Airport Online Guide. As one of the busiest airports in the world, ORD plays a vital role in connecting travelers to over 200 destinations worldwide. With its four terminals, each offering a host of amenities and services, the airport is designed to ensure a seamless travel experience. A unique feature of ORD is its Airport Transit System, a convenient way to navigate between terminals. This guide provides an in-depth overview of all that ORD has to offer. If you're planning to visit more airports on your journey, consider exploring our comprehensive guide to worldwide airports.
WATCH VIDEO: Take a journey through Chicago O'Hare International Airport (ORD) with this 4K walking tour:
Airport News
Chicago O'Hare Airport has recently launched several major upgrades. The airport has opened a new $1.2 billion dollar Global Terminal and Concourse, designed by renowned architect Jeanne Gang, which will serve both domestic and international flights. The terminal features a six-pointed Y layout with more gates, retail and dining spaces, and state-of-the-art amenities. In addition to this, ORD has also announced a new direct route to Bangalore, India, operated by American Airlines, marking the first-ever nonstop flight between Chicago and Bangalore. These upgrades and new routes are part of the airport's ongoing $8.5 billion expansion plan, aimed at transforming O'Hare into a global travel hub and enhancing passenger experiences (sources: Chicago Tribune, Architectural Digest, Business Traveller).
Navigating ORD's Terminals
ORD Airport has four terminals: Terminal 1, Terminal 2, Terminal 3, and Terminal 5. Terminal 5 is the international terminal, while the other three terminals handle domestic flights. Terminal 1 has 50 gates and is used by United Airlines and its partners. Terminal 2 has 43 gates and is used by Delta Air Lines and its partners. Terminal 3 has 80 gates and is used by American Airlines and its partners. Terminal 5 has 21 gates and is used by various international airlines.
To navigate the airport terminals, follow the signs and overhead displays to find your airline's departure gate. If you are connecting flights, make sure to check which terminal your connecting flight departs from and allow enough time to travel between terminals. The airport also provides shuttle buses and a train system called the "Airport Transit System" to help passengers travel between terminals.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
Chicago O'Hare Airport has four terminals: Terminal 1, Terminal 2, Terminal 3, and Terminal 5. Each terminal is connected by a free shuttle bus service called the ATS (Airport Transit System), which runs 24/7. The ATS is a fast and convenient way to travel between terminals, with a travel time of approximately 5-10 minutes.
If you prefer to walk, there are pedestrian walkways that connect Terminal 1, Terminal 2, and Terminal 3. The walkway between Terminal 1 and Terminal 2 is the shortest, taking around 10-15 minutes. The walkway between Terminal 2 and Terminal 3 takes around 15-20 minutes. If you need to travel between Terminal 5 and the other terminals, you can take the ATS shuttle bus.
Frequent Flier Tips
To help make your experience at Chicago O'Hare International Airport (ORD) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from ORD-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"O'Hare can be overwhelming with its four terminals, but knowing your way around can save you a lot of time. Terminal 1 is mainly for United Airlines, Terminal 2 for Delta and Air Canada, Terminal 3 for American Airlines, and Terminal 5 for international flights. Always double-check your terminal and gate information as they can change frequently." — Michael S., Evanston, IL, August 2023
"If you’re connecting between terminals, the ATS (Airport Transit System) is your best friend. It runs 24/7 and connects all terminals, parking lots, and the rental car center. Just follow the signs for the ATS, and you’ll be on your way in no time." — Jessica R., Skokie, IL, July 2023
Getting To/From the City
"The Blue Line 'L' train is the most economical and often the quickest way to get to downtown Chicago from O'Hare. It runs 24 hours a day and takes about 45 minutes to get to the Loop. Just follow the signs to the CTA station in Terminal 2." — David K., Des Plaines, IL, September 2023
"If you’re in a rush or have a lot of luggage, consider using a rideshare service. There are designated pickup points at each terminal, and it’s usually faster than waiting for a taxi. Just follow the signs to the rideshare pickup area." — Maria G., Rosemont, IL, October 2023
Parking
"For long-term parking, Economy Lots E and G are your best bet. They offer the most affordable rates and a free shuttle service to the terminals. Just make sure to note where you parked, as these lots are huge!" — John P., Schaumburg, IL, November 2023
"If you’re just picking someone up, use the Cell Phone Lot. It’s free and located near the main terminals. Once your passenger is ready, you can head straight to the arrivals area for a quick pickup." — Emily T., Naperville, IL, December 2023
Inside the Airport
"O'Hare has some great dining options. If you’re in Terminal 1, don’t miss Tortas Frontera by Rick Bayless for some delicious Mexican food. Terminal 3 has a great selection too, including Publican Tavern for some local Chicago fare." — Carlos M., Oak Park, IL, January 2024
"If you need to kill some time, the yoga room in Terminal 3 is a hidden gem. It’s a peaceful place to stretch and relax before your flight." — Linda J., Arlington Heights, IL, February 2024
Avoiding Delays and Stress
"Security lines can get long, especially during peak hours. I highly recommend signing up for TSA PreCheck or CLEAR to expedite the process. It’s a game-changer." — Robert B., Elmhurst, IL, March 2024
"Always check the flight status before you leave for the airport. O'Hare is known for weather-related delays, especially in winter. The airport’s app is very reliable for real-time updates." — Anna L., Wheaton, IL, April 2024
iFly Tip: Explore various check-in methods for a hassle-free start to your trip.
Picking Up and Dropping Off Passengers
When picking up or dropping off passengers at Chicago O'Hare Airport, it's important to be aware of the curbside parking restrictions. Drivers are not allowed to park or wait at the curbside for more than a few minutes. This is to ensure that traffic flows smoothly and to prevent congestion. If you need to wait for your passenger, there are cell-phone waiting areas located near each terminal. These areas allow drivers to wait for their passengers to arrive before proceeding to the curbside for pick-up.
When dropping off passengers, drivers should proceed to the designated drop-off areas located near each terminal. These areas are clearly marked and are designed to make the drop-off process quick and easy. If you need to assist your passenger with their luggage, it's best to use the short-term parking facilities located near each terminal. These facilities are designed for quick stops and are a convenient option for drivers who need to park for a short period of time.
Parking Facilities & Options
Chicago O'Hare International Airport offers a variety of parking options for travelers. There are several parking garages and lots available for short-term and long-term parking, conveniently located near all terminals. Terminal parking garages are ideal for those who need to park for a few hours or a day, while economy parking lots are perfect for longer stays.
If you're picking up someone from the airport, there are cell phone waiting areas available where you can wait for your party to arrive before heading to the terminal. These areas are free of charge and located near each terminal.
Handicapped parking is available in all parking garages and lots. Designated spaces are located near elevators and shuttle bus stops for easy access to the terminals.
For those looking for a more economical parking option, off-airport parking is available. These lots are located near the airport and offer shuttle service to and from the terminals. They are a great option for those who need to park for an extended period of time.
Get details about Chicago O'Hare International Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
Chicago O'Hare Airport offers a variety of ground transportation options to help you get to your destination.
If you prefer to rent a car, the airport has a number of car rental facilities available, including major providers such as Avis, Budget, Enterprise, Hertz, and National. You can find these rental car counters in the lower levels of each terminal.
For those who prefer to take a taxi, you can find taxi stands outside of each terminal. The drop-off areas are located on the upper level of each terminal. Fares for taxis are based on a metered system, with a flat rate for trips to downtown Chicago.
If you're looking for a more affordable option, shared ride services such as Uber and Lyft are also available. Pickup areas for these services are located on the upper level of each terminal. However, please note that there may be restrictions on pickups depending on your location within the airport.
Airport shuttles are another option for travelers. These shuttles provide transportation to and from the airport and are available for a fee. Pickup areas for shuttles are located outside of each terminal.
Finally, if you prefer to take public transportation, the Chicago Transit Authority (CTA) offers a number of options. The Blue Line of the CTA's "L" train system provides service to and from the airport, with stops in downtown Chicago and other areas of the city. Additionally, the CTA also operates several bus routes that serve the airport.
iFly Tip: Ensure your baggage makes it onto the flight by checking baggage cutoff times in advance.
Airport Hotels
Looking for a comfortable and convenient place to stay near the airport? We've got you covered. Our guide provides you with a wide range of hotel options, from budget-friendly to premium 4-star establishments, all situated near the airport. These hotels offer a variety of amenities including complimentary airport shuttle services, free Wi-Fi, fitness centers, and more. Most are within a short drive from the airport, ensuring easy transit. Many are also close to popular attractions and landmarks, providing an opportunity to explore the city during your stay. Discover the best hotels near the airport, complete with essential information about their location, services, and amenities. Check out our Chicago O'Hare Airport Hotels for more details.
Dining, Shopping & Enjoying the Airport
Chicago O'Hare Airport is a bustling hub with a wide variety of amenities, including a diverse range of dining options and retail stores. Some of the most popular restaurants at ORD include Goose Island Brewing Company, Tortas Frontera, and Starbucks. Meanwhile, travelers can indulge in retail therapy at stores like Hudson News, Garrett Popcorn Shops, and Brookstone. These are just a few examples of the many options available at Chicago O'Hare Airport. For a complete list of restaurants, bars, shops, and newsstands, please visit iFly's interactive map.
The locations of all food, shops, and services at Chicago O'Hare Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and newsstands, explore the facilities at this link.
Passenger Services
Chicago O'Hare Airport is one of the busiest airports in the United States, serving millions of passengers every year. To make your travel experience as comfortable as possible, the airport offers a range of passenger services.
If you need to connect to the internet, free Wi-Fi is available throughout the airport. Simply connect to the "ORD-Free-Wi-Fi" network and follow the prompts to get online.
If you have lost an item during your travels, head to the Lost and Found office located in Terminal 3 near baggage claim. The office is open from 8:00am to 9:00pm daily. You can also call the office at (773) 686-2200 for assistance.
If you are traveling with children, there are several play areas located throughout the airport. These areas feature interactive exhibits, climbing structures, and more to keep kids entertained while waiting for their flight.
Chicago O'Hare Airport also offers special-needs services for passengers with disabilities. These services include wheelchair assistance, accessible restrooms, and TTY phones for the hearing impaired. If you require special assistance, contact your airline prior to your flight to arrange for accommodations.
For your banking needs, there are several ATMs located throughout the airport. There are also currency exchange booths in Terminals 1, 3, and 5.
If you require medical assistance during your travels, there are medical clinics located in Terminals 1, 2, and 3. These clinics offer a range of services, including urgent care, primary care, and travel medicine.
Flight Status Info
For air travelers, getting up-to-date flight information is crucial to avoid missing flights or being stranded at the airport. At Chicago O'Hare Airport, there are several ways to check the status of your flight.
One of the easiest ways is to use the in-airport flight displays (FIDS) located throughout the terminals. These displays provide real-time updates on flight departures, arrivals, delays, and gate information. Simply find your flight number on the display and check the status.
Another convenient way to stay informed is by using airline mobile phone apps. Most airlines have their own apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes. These alerts can be sent via text, email, or push notifications, depending on the passenger's preference. Make sure to download the app for your airline before your trip.
Finally, passengers can check the status of their flight departure at Chicago O'Hare Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information. This is a great option for passengers who prefer to use their own devices to check flight information.
By using these methods, air travelers can stay informed about their flight status and avoid any potential travel headaches. Safe travels!
iFly Tip: Navigate air travel with ease using our flying with toddlers tips.
Airport Facts & Stats
- Location: Chicago O'Hare International Airport (ORD) is located in Chicago, Illinois, United States.
- Terminals: The airport features four terminals: Terminal 1, Terminal 2, Terminal 3, and Terminal 5. Terminal 5 is dedicated to international flights.
- Airlines Served: Major airlines include American Airlines, United Airlines, and Delta Air Lines. For a complete list of airlines, visit the ORD Airlines Served page.
- Passenger Traffic: Chicago O'Hare handles approximately 200,000 passengers daily.
- Daily Flights: The airport sees around 2,400 daily flights.
- Top Destinations: The most popular destinations served from ORD are Los Angeles, New York, San Francisco, Denver, and Atlanta.
- Hub Status: Chicago O'Hare serves as a major hub for both American Airlines and United Airlines.
Airport History
Chicago O'Hare International Airport, located in Chicago, Illinois, is one of the busiest airports in the world. It has a rich history dating back to the 1940s when it was first built.
Here are some significant events in the airport's history:
- 1942: Construction of the airport begins as part of the war effort.
- 1945: The airport is named Orchard Field Airport.
- 1949: The airport is renamed O'Hare International Airport in honor of Lieutenant Commander Edward "Butch" O'Hare, a World War II hero.
- 1955: The first commercial jet service begins at O'Hare with the arrival of a United Airlines Boeing 707.
- 1962: The airport's iconic Terminal 1 is completed.
- 1970: O'Hare becomes the busiest airport in the world, surpassing London Heathrow.
- 1979: American Airlines Flight 191 crashes shortly after takeoff, killing all 271 people on board.
- 1993: The airport's new Terminal 5, dedicated to international flights, opens.
- 2008: O'Hare begins a major expansion project, including the construction of a new runway and terminal.
- 2020: The COVID-19 pandemic causes a significant decrease in air travel, leading to a temporary closure of some terminals at O'Hare.
Today, O'Hare International Airport continues to serve millions of passengers each year and remains a vital hub for air travel in the United States.
Airport Contact Information
For more information about Chicago O'Hare International Airport, please refer to the following contact details:
- IATA Code: ORD
- Airport Website
- Phone: +1 773-686-2200
- Email: [email protected]
- Mailing Address: Chicago O'Hare International Airport, 10000 W O'Hare Ave, Chicago, IL 60666, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Chicago OHare Airport Q&A
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