CLE Airport Lost and Found
Have you misplaced a personal item at the Cleveland Hopkins Airport? Don't worry, this guide provides comprehensive information on what to do when you lose an item at the airport. From contact information to operating hours of the Lost and Found department, to specific procedures depending on where you lost your item, we've got you covered. Scroll down to learn more.
Scroll down to get specific information about what to do if you lost an item at CLE.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of CLE's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with cleveland-hopkins-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
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Contact Information and Operating Hours
The Lost and Found department at the Cleveland Hopkins Airport operates from Monday to Friday, between 9AM - 5PM. Please note that the office is closed on weekends and holidays. For any inquiries or to arrange for an item pickup, you can contact them at the following:
- Phone: 216.265.0777
Location-Specific Procedures
Depending on where you lost your item in the airport, there are different procedures to follow:
Items Lost in Airport Terminals
If you suspect you've lost an item within the airport terminals, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the main Lost and Found office.
Items Lost at Security Checkpoint Areas
For items lost at a TSA security checkpoint, you can get in touch with the TSA Lost and Found department by calling +1-216-265-0777.
Items Lost in Other Areas
For items lost in parking areas, rental car facilities, shuttle buses, and similar areas that are not located inside the airport, you should also contact the main Lost and Found office.
Items Lost on the Plane
If you believe you have left an item on the aircraft after arriving at Cleveland Hopkins Airport, there are several steps you can take. Firstly, if the plane is still at the gate, you may be able to return and retrieve your item. If this is not possible, try visiting the lost and found desk at the airport, if one is available.
Another option is to go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. If all else fails, you can contact your airline directly to report the lost item and see if it has been found.
Lost Checked Baggage
If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to contact your airline's baggage services, which is usually located near the baggage claim area. They can assist you in locating your lost luggage.
Here are the contact details for some of the most popular airlines that service Cleveland Hopkins Airport:
- American Airlines Contact Info
- Delta Air Lines Contact Info
- United Airlines Contact Info
- Southwest Airlines Contact Info
If your airline is not listed above, check out all airlines that serve CLE for contact info and more.
How to File a Report
When reporting a lost item at the airport, it's important to provide as much detail as possible. This includes your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. You can file a lost item report by filling out the online form.
Collection, Delivery, and Charges
Once your lost item has been found, you can make arrangements to pick it up from the Lost and Found office during their normal business hours. Please call the office to schedule a pick-up time. There may be fees associated with storage, delivery, or processing but these will be communicated to you when you contact the office.
Special Considerations
For sensitive items like passports or electronics, additional security measures may be in place. It's important to report these items as lost as soon as possible. Be aware of third-party services that may charge unauthorized fees for lost and found services. Any unclaimed items will be handled according to the airport's policies and legal regulations.
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Frequently Asked Questions (FAQ)
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