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Hanoi Noi Bai Airport HAN Airport Traveler Guide

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HAN Airport Insights & Guide

Key HAN Airport Topics:

Getting to Know HAN Airport

Embark on your Hanoi adventure with our concise guide to Noi Bai Airport, featuring unique water puppet performances in its terminals. We streamline your airport experience, covering essentials from flight tracking to the best dining spots.

For a deeper dive into global airport insights, explore our Comprehensive Airport Guide.

WATCH VIDEO: Learn essential tips for a smooth departure from Hanoi's Noi Bai International Airport:

Hanoi Airport has two terminals: Terminal 1 and Terminal 2. Terminal 1 has 13 gates and is used by domestic airlines such as Vietnam Airlines, Jetstar Pacific, and VietJet Air. Terminal 2 has 28 gates and is used by international airlines such as Cathay Pacific, Korean Air, and Qatar Airways.

When arriving at HAN, passengers will go through immigration and customs at the arrival hall of their respective terminal. After clearing immigration and customs, passengers can proceed to the baggage claim area and then exit the terminal.

When departing from HAN Airport, passengers should check their airline and terminal information on their boarding pass or with their airline. Domestic airlines typically depart from Terminal 1, while international airlines depart from Terminal 2. After checking in, passengers can proceed to the security checkpoint and then to their departure gate.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

At the airport, the Main Terminal is the only terminal available for passengers. Therefore, there is no need to worry about getting between terminals as there is only one. However, the Main Terminal is quite large, so it is recommended to give yourself enough time to walk to your gate. There are also shuttle buses available for passengers who need assistance getting to their gate. These shuttle buses are free of charge and can be requested at the information desk.

Tips from HAN Frequent Flyers

To help make your experience at Hanoi Noi Bai Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from HAN-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"When flying domestically, remember that Terminal 1 is the place to be. It can get crowded, especially during peak hours, so I suggest arriving early to avoid the rush. The signage is clear, but if you're ever in doubt, the information desks are super helpful." — Minh N., Soc Son, Hanoi, January 2024

"For international flights, Terminal 2 is your go-to. It's larger and can be quite busy, so keep an eye on the flight information displays to stay updated on any gate changes. The terminal has a nice selection of lounges if you need a quiet place to relax before your flight." — Lan P., Dong Anh, Hanoi, March 2024

Getting To/From the City

"Bus 86 is a great option if you're looking for a budget-friendly way to get to the city center. It's reliable and offers a scenic route through Hanoi. The buses are comfortable and usually not too crowded." — Tuan L., Me Linh, Hanoi, April 2024

"If you're in a hurry, Grab is a lifesaver. It's cheaper than a taxi and the drivers usually know the best routes to avoid traffic. Just make sure to confirm your pickup location in the app to avoid any confusion." — Hoa T., Soc Son, Hanoi, June 2024

Parking

"For long-term parking, I always opt for the off-airport facilities. They offer shuttles to and from the terminal, which is super convenient. Plus, the rates are much more economical compared to on-site parking." — Duc H., Dong Anh, Hanoi, July 2024

"If you're picking someone up, the cell-phone waiting area is a great spot to park while you wait for their call. It's free and close enough to the terminal to make a quick pickup." — Thuy V., Me Linh, Hanoi, October 2024

Inside the Airport

"Pho 24 in the Domestic Terminal is a must-try if you want a taste of authentic Vietnamese cuisine before your flight. It's quick, delicious, and a great way to start or end your trip." — An N., Soc Son, Hanoi, August 2024

"For some last-minute shopping, the Vietnam Airlines Boutique has a good selection of souvenirs and local products. It's a bit pricey, but the quality is worth it." — Binh P., Dong Anh, Hanoi, September 2024

Avoiding Delays and Stress

"To avoid long lines at security, try to check in online and head straight to the security gates. Arriving a bit earlier than usual can save you a lot of stress, especially during the holiday season." — Hanh D., Soc Son, Hanoi, May 2024

"Keep an eye on the flight information displays for any updates on your flight. Delays can happen, but staying informed helps you plan your time better at the airport." — Khoa L., Me Linh, Hanoi, November 2024

iFly Tip: For a full range of air travel resources, check out our Flying Info and Tips page.

Picking Up and Dropping Off Passengers

At HAN Airport, passengers can be picked up and dropped off at the curbside area outside the main terminal. However, there are restrictions on curbside parking, and vehicles are not allowed to wait for more than a few minutes. It is recommended that drivers use the cell-phone waiting areas, which are located near the airport entrance.

The cell-phone waiting areas are free of charge and provide a convenient place for drivers to wait for their arriving passengers. Drivers can park their vehicles and wait until their passengers have collected their luggage and are ready to be picked up. Once the passengers are ready, drivers can proceed to the curbside area for pick-up. It is important to note that drivers should not leave their vehicles unattended in the cell-phone waiting areas.

Parking Facilities & Options

If you're flying out of the airport, you'll find a variety of parking options to suit your needs. The airport offers both covered and uncovered parking in several lots and garages. There are also designated cell phone waiting areas where you can wait for arriving passengers.

If you're looking for an economical parking option, off-airport parking is available near the airport. These lots typically offer shuttle service to and from the airport, making it easy to get to your terminal without breaking the bank.

Handicapped parking is available in all airport parking areas, with designated spaces located near the terminal entrances. If you require special assistance, contact the airport in advance to make arrangements.

Transportation Options

Hanoi Airport offers a variety of ground transportation options to help you get to your destination:

  • Car Rentals: Major car rental providers such as Avis, Budget, and Hertz have rental facilities on-site at Hanoi Airport. These rental services offer a convenient way to explore the city and surrounding areas at your own pace. It is advisable to book your car in advance to ensure availability, especially during peak travel seasons.
  • Taxis: Taxis are readily available at Hanoi Airport, with designated drop-off areas located outside the terminal. Fares are typically based on the distance traveled and can vary depending on traffic conditions. The ride to Hanoi's city center generally takes about 30-45 minutes, depending on traffic, and costs approximately VND 300,000 to VND 400,000.
  • Ride-Share Services: For a more cost-effective option, shared ride services such as Grab and GoViet are available for pickup at designated areas outside the terminal. These services may have restrictions on the number of passengers and the amount of luggage allowed, so it is recommended to check the app for specific details.
  • Airport Shuttles: Several shuttle services operate to and from Hanoi Airport, with pickup areas located outside the terminal. These shuttles provide a convenient and often more affordable option for reaching various destinations. Fares vary depending on the shuttle service and destination, so it is advisable to check with the provider for pricing information and to book in advance if possible.
  • Public Transportation: Buses are available for travel to Hanoi's city center and other destinations. Bus stops are located outside the terminal, and fares are typically based on the distance traveled. Popular bus routes include Bus 86, which connects the airport to Hanoi's central railway station, and Bus 7, which travels to Cau Giay District. Tickets can be purchased directly from the bus driver or at designated kiosks, with prices starting at around VND 9,000 for a single journey.

iFly Tip: Learn how to communicate your needs to airline staff with tips from our overweight passengers guide.

Airport Hotels

Looking for a comfortable place to rest before or after your flight? Our guide features a selection of hotels offering a range of amenities to cater to every traveler's needs. From unique sleeping pods perfect for a quick rest between flights, to more traditional hotel experiences complete with restaurants, lounges, gardens, and more. Whether you're looking for a quick nap or a comfortable base to explore the nearby attractions, these hotels offer convenience and comfort to make your travel experience smoother and more enjoyable. Discover the best options with our Noi Bai Airport Hotels guide.

Dining, Shopping & Enjoying the Airport

As one of the busiest airports in Vietnam, Hanoi Noi Bai Airport offers a wide range of dining and shopping options for travelers. If you're looking for a quick bite, head to Burger King or KFC, both located in the Departure Hall. For a more substantial meal, try Pho 24, a popular Vietnamese restaurant chain that serves delicious pho and other local dishes. You can find Pho 24 in both the Domestic and International Terminals.

When it comes to shopping, Hanoi Airport has plenty to offer. If you're in the mood for some duty-free shopping, head to the Lotushop or the Vietnam Airlines Boutique, both located in the International Terminal. For souvenirs and gifts, check out the Vietcraft store, which sells a variety of handmade items such as lacquerware and silk products. You can find Vietcraft in the Domestic Terminal.

The locations of all food, shops, and services at HAN can be found using iFly's interactive map.

Passenger Services

  • Free Wi-Fi: Noi Bai Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
  • Lost and Found: If you misplace an item during your journey, the lost and found office is available to help you locate your belongings.
  • Children's Play Area: To keep young travelers entertained, Noi Bai Airport features designated children's play areas.
  • Special-Needs Services: The airport offers wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
  • ATM: ATMs are available in the terminal, providing access to banking services while you’re at the airport.
  • Medical Center: In case of a medical emergency, the airport is equipped with a medical center staffed by trained professionals ready to assist you.

Flight Status Info

As an air traveler, it's important to stay updated with the latest information about your flight. One of the easiest ways to do this is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time updates on flight status, including departure time, gate information, and any delays or cancellations.

Another way to stay informed is by using airline mobile phone apps. Most airlines have their own apps that allow passengers to check their flight status, receive alerts about departure delays, cancellations, or gate changes via text, email, or push notifications. These apps are free to download and can be a great resource for travelers.

Passengers can also check the airport's website for flight status updates. The Hanoi Noi Bai Airport website provides real-time information about flight departures, delays, and gate information. Additionally, passengers can check the status of their flight departure at HAN Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

iFly Tip: Make air travel smoother for you and your toddler with our helpful travel tips.

Airport Facts & Stats

  • Location: Hanoi Noi Bai Airport (HAN) is located 28 miles from the city center of Hanoi, Vietnam.
  • Terminals: The airport has one main terminal divided into two sections: Domestic and International.
  • Airlines Served: The airport is served by major airlines including Vietnam Airlines, VietJet Air, and Jetstar Pacific Airlines. For a list of all airlines, check out the HAN Airlines Served page.
  • Passenger Traffic: Hanoi Noi Bai Airport handles approximately 19 million passengers annually.
  • Annual Flights: The airport manages around 115,000 flights per year.
  • Top Destinations: The most popular international destinations served from HAN are Bangkok, Seoul, Taipei, Singapore, and Hong Kong.
  • Hub Status: Hanoi Noi Bai Airport is a hub for Vietnam Airlines, VietJet Air, and Jetstar Pacific Airlines.

Airport History

The airport, located in the capital city of Vietnam, has a rich history dating back to the 1960s. Here are some significant events in the airport's history:

  • 1965: Construction of the airport began, with the help of Soviet Union engineers.
  • 1978: The airport was officially opened to the public, serving as a domestic airport with limited international flights.
  • 1991: The airport underwent a major expansion, including the construction of a new terminal and runway.
  • 2001: Hanoi Noi Bai Airport became an international airport, with flights to destinations in Asia and Europe.
  • 2014: A new terminal was opened, increasing the airport's capacity to handle up to 20 million passengers annually.
  • 2018: The airport was ranked as the 87th best airport in the world by Skytrax, a leading air transport rating organization.

Today, Hanoi Airport continues to serve as an important hub for air travel in Southeast Asia, connecting Vietnam to the rest of the world.

Airport Contact Information

For more information about Noi Bai International Airport (HAN), please refer to the following contact details:

  • IATA Code: HAN
  • Airport Website
  • Phone: +84 24 3886 5047
  • Email: [email protected]
  • Mailing Address: Noi Bai International Airport, Phu Minh, Soc Son District, Hanoi, Vietnam

Note that the contact information provided here is subject to change by the airport operator(s).

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Hanoi Noi Bai Airport Q&A

Domestic flights operate from Terminal 1, which has 13 gates, while international flights use Terminal 2, which has 28 gates.
Bus 86 offers an economical and comfortable ride to the city center, with frequent services providing a scenic view of the city.
For international flights, head to the upper level of Terminal 2 for check-in, as it is generally less congested.
The second-floor seating area in Terminal 2 is less crowded and offers a great view of the runway, making it a perfect spot to relax.
Pho 24 in the Domestic Terminal offers authentic Vietnamese flavors, including delicious pho, perfect for a local culinary experience.
Grab is a recommended option as it is cheaper than a taxi and drivers are familiar with the quickest routes to avoid traffic.
Off-airport parking facilities provide economical options with shuttle services to the terminal, ideal for long-term parking.
Yes, Noi Bai Airport offers complimentary Wi-Fi access throughout the terminal for travelers.
Real-time flight status updates can be checked via in-airport flight displays or by using airline mobile apps for alerts on delays or gate changes.
The airport provides wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It is advisable to notify your airline in advance for assistance.

Find more help here for your journey through the airport