IND Airport Insights & Guide
- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know IND Airport
Welcome to the Indianapolis Airport Online Guide, your one-stop source for all the information you need to navigate this bustling hub. Known for its three well-organized terminals and a wide variety of amenities, IND offers a seamless travel experience. In this guide, we will provide a general overview of the airport's layout and the unique features it offers. For those looking to explore other airports on their journey, our worldwide airport guide is an invaluable resource.
WATCH VIDEO: Learn essential tips for a smooth departure from Indianapolis International Airport with United Airlines:
Airport News
Indianapolis Airport (IND) has been bustling with new developments and record-breaking numbers in 2024. The airport has introduced several new flight routes, expanding travel options for passengers. Notably, the airport has seen record numbers of travelers, largely attributed to major events like the NBA All-Star Game and Taylor Swift's concerts, which have significantly boosted passenger traffic. These developments mark a strong recovery and growth phase for the airport post-pandemic. (sources: WTHR, IndyStar)
Navigating IND's Terminals
Indianapolis International Airport has three terminals: Concourse A, Concourse B, and the Main Terminal. Concourse A has 20 gates and is primarily used by Delta Air Lines and Air Canada. Concourse B has 20 gates and is primarily used by Southwest Airlines. The Main Terminal has 29 gates and is used by all other airlines, including American Airlines, United Airlines, and Alaska Airlines.
When navigating the airport, it's important to pay attention to the signs and announcements. The airport has a variety of services and amenities, including restaurants, shops, and lounges. There are also information desks located throughout the airport where you can get assistance with directions or any other questions you may have.
Security checkpoints are located in each concourse and the Main Terminal. It's recommended that you arrive at the airport at least two hours before your scheduled departure time to allow enough time to check in, go through security, and get to your gate. If you have a connecting flight, be sure to check the airport map to see which terminal your connecting flight will depart from.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has three terminals: Concourse A, Concourse B, and the Main Terminal. To get between the terminals, passengers can use the airport's shuttle bus service, which operates 24/7 and runs every 10-15 minutes. The shuttle bus is free of charge and takes approximately 10 minutes to travel between the terminals. Passengers can board the shuttle bus outside of the baggage claim area of each terminal.
If passengers prefer to walk between the terminals, there is a pedestrian walkway that connects Concourse A and the Main Terminal. The walkway is located on the third floor of the parking garage and takes approximately 5-10 minutes to walk. To get from Concourse B to the Main Terminal, passengers can take the shuttle bus or walk to Concourse A and use the pedestrian walkway.
Frequent Flier Tips
To help make your experience at Indianapolis International Airport (IND) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from IND-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"IND has a straightforward layout with one main terminal divided into two concourses, A and B. If you’re flying Delta or Southwest, you’ll be in Concourse A. For United and American Airlines, head to Concourse B. The terminal is well-signposted, so just follow the signs to your gate." — John D., Carmel, IN, August 2023
"Make sure to use the moving walkways if you're in a hurry. They can save you a lot of time, especially if your gate is at the far end of the concourse." — Emily R., Fishers, IN, September 2023
Getting To/From the City
"The IndyGo Route 8 bus is a great, budget-friendly option for getting to downtown Indianapolis. It runs every 30 minutes and takes about 45 minutes to reach the city center." — Michael T., Greenwood, IN, October 2023
"If you’re in a rush, consider using a rideshare service. They have a designated pick-up area right outside the baggage claim, making it super convenient." — Lisa K., Plainfield, IN, November 2023
Parking
"For long-term parking, the Economy Lot is your best bet. It’s affordable and a shuttle runs every 10 minutes to take you to the terminal." — David P., Zionsville, IN, December 2023
"If you’re just picking someone up, use the Cell Phone Lot. It’s free and only a short drive from the terminal. You can wait there until your passenger is ready to be picked up." — Rachel S., Brownsburg, IN, January 2024
Inside the Airport
"Don’t miss the Sun King Brewing Co. taproom in Concourse A. It’s a great spot to relax and enjoy some local craft beer before your flight." — Mark L., Avon, IN, February 2024
"If you need a quick bite, the Café Patachou in the Civic Plaza area offers delicious, healthy options. Their breakfast sandwiches are a must-try!" — Jessica M., Speedway, IN, March 2024
Avoiding Delays and Stress
"Arrive at least two hours before your flight, especially during peak travel times. Security lines can get long, and it’s better to be safe than sorry." — Brian H., Noblesville, IN, April 2024
"Keep an eye on the flight information displays. They are updated regularly and can give you a heads-up on any delays or gate changes." — Amanda C., Westfield, IN, May 2024
iFly Tip: From boarding to in-flight care, our guide covers everything you need to know about flying with kids.
Picking Up and Dropping Off Passengers
When it comes to picking up and dropping off passengers at the airport, there are a few things to keep in mind. First, curbside parking is restricted to active loading and unloading only. This means that drivers cannot leave their vehicles unattended at the curb. If you need to wait for your passenger, you can use one of the airport's cell-phone waiting areas located near the terminals. These areas provide a convenient place to wait for your passenger to arrive and call you when they are ready to be picked up.
Once your passenger is ready to be picked up, head to the designated pick-up areas. These areas are located outside of the baggage claim areas in each terminal. If you are dropping off a passenger, head to the designated drop-off areas located outside of the ticketing areas in each terminal. Be sure to follow all posted signs and instructions to ensure a safe and efficient pick-up or drop-off experience.
Parking Facilities & Options
Indianapolis Airport offers several parking options for travelers, including on-site lots and garages. The Main Terminal Garage is located directly across from the terminal, while the Economy Lot is just a short shuttle ride away. There are also several other parking options available, including the Park & Walk Lot and the Valet Parking Service.
For those waiting to pick up arriving passengers, there is a designated Cell Phone Waiting Area located just outside the airport entrance. This area allows drivers to wait for their passengers without having to circle the airport or pay for parking.
Handicapped parking is available in all on-site parking areas, with designated spaces located close to the terminal entrances. There are also shuttle buses available for those who need assistance getting to and from their vehicles.
Off-airport parking is also available near Indianapolis Airport, providing an economical option for travelers. These parking facilities offer shuttle service to and from the airport, with some even offering additional amenities such as car washes and oil changes.
Get details about IND parking options and rates, along with more economical off-airport parking here.
Transportation Options
IND Airport offers various ground transportation options for travelers.
If you prefer to rent a car, you can find rental facilities on the lower level of the terminal garage. Major car rental providers such as Avis, Budget, Enterprise, Hertz, and National are available.
Taxi services are available at the curb on the lower level of the terminal. The fare to downtown Indianapolis is approximately $35. Drop-off areas are located at the curb on the departure level.
Shared ride services such as Uber and Lyft are also available. Pickup areas are located on the lower level of the terminal garage. Please note that there may be restrictions on the number of passengers and amount of luggage.
Airport shuttles are available for transportation to and from downtown Indianapolis. Pickup areas are located at Zone 1 on the lower level of the terminal. Fares start at $10 per person.
For those looking for public transportation, IndyGo offers bus service from the airport to downtown Indianapolis. The bus stop is located at Zone 7 on the lower level of the terminal. Fares start at $1.75 per person.
iFly Tip: Stay updated on the latest wait times by checking our airport wait times tips.
Airport Hotels
Whether you're a business traveler, a sports enthusiast, or simply in need of a comfortable place to rest before your flight, we've got you covered. Our selection of hotels near the airport offers a unique blend of comfort, convenience, and amenities. From hotels offering complimentary shuttle services and unique features such as indoor swimming pools, fitness centers, and on-site restaurants, to those providing home-like amenities like kitchenettes and complimentary WiFi. Whether you prefer the cozy charm of a boutique hotel or the full-service experience of a well-known chain, you'll find a hotel that suits your needs. Check out our IND Airport Hotels for more information.
Dining, Shopping & Enjoying the Airport
Indianapolis Airport has a wide variety of restaurants and shops to choose from, so you're sure to find something to suit your tastes. Some of the most popular dining options include Chick-fil-A, Nature's Table, and Shapiro's Delicatessen. And when it comes to shopping, you can find everything from high-end clothing at Brooks Brothers to handmade chocolates at South Bend Chocolate Company. For a complete list of all the restaurants, bars, shops, and news stands available at Indianapolis Airport, check out iFly's interactive map.
The locations of all food, shops, and services at IND can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, discover what's available here.
Passenger Services
The airport, located in the United States, offers a range of passenger services to make your travel experience as smooth as possible.
For those needing to stay connected, free wifi is available throughout the airport. If you happen to lose an item during your travels, the lost and found office is located in the main terminal. Families traveling with children can take advantage of the children's play area, located in Concourse A.
Special-needs services are available for those requiring assistance, including wheelchair access and designated parking spots. Banking services can be found in the main terminal, with ATMs located throughout the airport. In case of a medical emergency, medical help is available 24/7 in the airport's medical center, located in the main terminal.
Whether you're traveling through Concourse A, Concourse B, or the main terminal, Indianapolis Airport has a variety of passenger services to meet your needs.
Flight Status Info
Are you traveling through Indianapolis Airport and want to stay up-to-date with your flight status? There are a few ways to do so!
Firstly, you can use the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Simply find the display nearest to your gate and check for your flight information.
Another option is to download your airline's mobile phone app. Most major airlines have apps that allow you to track your flight status, receive alerts about departure delays, cancelations, or gate changes, and even check in for your flight. You can also sign up for text, email, and push notifications through the app to stay informed about any changes to your flight.
Lastly, if you prefer to use a website, you can visit the flight departures page on ifly.com. This page provides real-time updates on flight departures, delays, and gate information for IND.
By using these methods, you can stay informed about any changes to your flight and ensure a smooth travel experience. Safe travels!
Passengers can check the status of their flight departure at IND Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Ensure your carry-on meets airline standards by consulting our carry-on baggage guide.
Airport Facts & Stats
- Location: Indianapolis International Airport (IND) is located in Indianapolis, Indiana, United States.
- Terminals: The airport features a Main Terminal, which includes Concourse A and Concourse B.
- Airlines Served: The airport is served by major airlines including Delta Air Lines, American Airlines, and Southwest Airlines. For a list of all airlines, check out the IND Airlines Served page.
- Passenger Traffic: Indianapolis International Airport handles around 14,000 passengers daily.
- Annual Passengers: The airport serves over 9 million passengers annually.
- Daily Flights: The airport sees approximately 143 daily flights.
- Top Destinations: The most popular destinations served from IND are Atlanta, Chicago, Denver, Orlando, and Dallas/Fort Worth.
- Hub Status: Indianapolis International Airport is a hub for FedEx Express and UPS Airlines.
Airport History
The Indianapolis Airport, also known as the Indianapolis International Airport, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:
- 1929: The Indianapolis Municipal Airport opens for commercial flights.
- 1944: The airport is renamed Weir Cook Municipal Airport in honor of World War II pilot Harvey Weir Cook.
- 1957: The airport undergoes a major expansion, including the addition of a new terminal building.
- 1976: The airport is renamed Indianapolis International Airport.
- 2008: A new state-of-the-art terminal building opens, replacing the old terminal that had been in use since 1957.
- 2014: The airport is named the Best Airport in North America by Airports Council International.
- 2017: The airport opens a new midfield terminal, allowing for increased capacity and improved passenger experience.
Today, the Indianapolis Airport serves as a major hub for several airlines and welcomes millions of travelers each year.
Airport Contact Information
For more information about Indianapolis Airport, please refer to the following contact details:
- IATA Code: IND
- Airport Website
- Phone: +1 317-487-9594
- Email: [email protected]
- Mailing Address: Indianapolis International Airport, 7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Indianapolis Airport Q&A
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