Jakarta Hatta Airport CGK Airport Traveler Guide

Picking Up and Dropping Off Passengers

At CGK Airport, passengers can be picked up and dropped off at designated areas outside each terminal. However, curbside parking is strictly prohibited and vehicles must not be left unattended. Drivers can use the airport's short-term parking areas for up to 2 hours, located near each terminal. Alternatively, there are cell-phone waiting areas available for drivers who are waiting for their passengers to arrive.

Passengers arriving at Terminal 1 can be picked up and dropped off at the designated area outside the terminal building. For Terminal 2, the designated area is located at the ground level of the terminal building. Passengers using Terminal 3 can be picked up and dropped off at the designated area outside the arrival hall.

Parking Facilities & Options

Travelers flying in and out of the airport have several parking options to choose from. The airport offers both short-term and long-term parking, located near each of the three terminals. Handicapped parking is available in all lots and garages.

If you're waiting to pick up a passenger, the airport provides a cell phone waiting area located near each terminal. This area allows drivers to wait for their passengers to arrive before entering the airport's parking facilities.

For those looking for more economical parking options, off-airport parking lots are available near the airport. These lots offer shuttle services to and from the airport, making it a convenient and cost-effective option for travelers.

Get details about Jakarta Hatta Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

Jakarta Airport, located in Indonesia, offers several transportation options for travelers to choose from. Whether you prefer to rent a car, take a taxi, use a shared ride service, or take public transportation, there are plenty of options available to help you get to your destination.

• Rental Cars: If you prefer to rent a car, CGK has several car rental facilities available, including major providers such as Avis, Hertz, and Budget. You can easily rent a car upon arrival and explore Jakarta at your own pace.
• Taxis: Taxi services are also available at the airport, with designated drop-off areas located outside each terminal. Fares are typically based on distance traveled and can vary depending on traffic conditions.
• Ride Share Services: For those looking for a more affordable option, shared ride services such as Grab and Gojek are available at designated pickup areas. However, it's important to note that these services may have restrictions on the number of passengers and amount of luggage allowed.
• Airport Shuttles: Airport shuttles are another option for travelers, with several shuttle services available to transport passengers to and from the airport. Pickup areas are typically located outside each terminal, and fares vary depending on the shuttle service and destination.
• Public Transportation: Finally, public transportation options such as buses and trains are available for those looking for an affordable and convenient way to get around Jakarta. The airport is well-connected to the city's public transportation system, making it easy to reach your destination.

Airport Hotels

Traveling can be a daunting task, especially when considering where to stay during layovers or upon arrival. But worry no more! We've compiled a list of the best hotels to ensure your travel experience is as smooth and comfortable as possible. These hotels not only offer close proximity to the airport, but also provide excellent services and amenities. From 2-star establishments to 4-star accommodations, there are options to suit every traveler's needs. Whether you're looking for a hotel with digital amenities or one with wellness facilities, you're sure to find a hotel that meets your requirements. Start exploring these hotel options and make your travel experience a breeze! For more information, check out our Soekarno Airport Hotels.

Dining, Shopping & Enjoying the Airport

At Jakarta Hatta Airport, travelers have plenty of options for dining and shopping. Terminal 1 offers a variety of local and international cuisine, including Warung Leko for traditional Indonesian food and KFC for fast food. For those looking for a caffeine fix, Starbucks and J.CO Donuts & Coffee are also available. Terminal 2 has a wider selection of restaurants, including the popular Bakmi GM for Indonesian noodles and Sari Ratu for Padang-style cuisine. Travelers can also find duty-free shops and souvenir stores in Terminal 2.

Terminal 3 is the newest and largest terminal at Jakarta Airport, with a wide range of dining and shopping options. For a taste of Indonesian street food, try the Nasi Goreng Kambing Kebon Sirih or the Soto Betawi H. Ma'ruf. For those looking for a sit-down meal, there's the popular Fish & Co. restaurant. Terminal 3 also has a variety of retail stores, including fashion brands like Zara and H&M, as well as electronics stores like Samsung and Sony.

The locations of all food, shops, and services at CGK can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, browse the full directory here.

Passenger Services

CGK Airport is one of the busiest airports in Indonesia, serving millions of passengers every year. The airport offers a range of passenger services to ensure a comfortable and convenient travel experience for all passengers.

For those who need to stay connected, free Wi-Fi is available throughout the airport terminals. If you have lost an item, head to the lost and found desk located in each terminal to report your lost item or to claim a found item.

For families traveling with children, there are designated children's play areas located in each terminal. These areas are equipped with toys, games, and activities to keep children entertained while waiting for their flight.

The airport also provides special-needs services for passengers with disabilities or limited mobility. These services include wheelchair assistance, accessible restrooms, and designated parking spaces.

For those who need to access banking services, there are several banks and ATMs located throughout the airport terminals. Medical help is also available at the airport's medical clinic, which is staffed by trained medical professionals and is open 24/7.

Flight Status Info

As an air traveler, it is important to stay informed about the status of your flight, especially if there are any delays, cancellations, or gate changes. Fortunately, there are several ways to get flight status updates at Jakarta Hatta Airport.

One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information about flight departures, arrivals, delays, and gate information. Simply find the FIDS display for your airline and flight number, and you'll be able to see the latest updates.

Another convenient way to stay informed about your flight status is by using your airline's mobile phone app. Most airlines have apps that allow you to check your flight status, receive alerts about delays and cancellations, and even check in for your flight. You can also sign up for text, email, or push notifications to receive updates about your flight status.

Passengers can check the status of their flight departure at Jakarta Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

• Location: Soekarno-Hatta International Airport (CGK) is located approximately 20 kilometers west of Jakarta, Indonesia.
• Terminals: The airport has three terminals:
  • Terminal 1: Dedicated to domestic flights.
  • Terminal 2: Serves both domestic and international flights.
  • Terminal 3: Also serves both domestic and international flights.
• Airlines Served: Major airlines include Garuda Indonesia, AirAsia, and Batik Air. For a comprehensive list of airlines, visit the CGK Airlines Served page.
• Passenger Traffic: The airport handles approximately 60 million passengers annually.
• Daily Flights: CGK sees around 1,200 daily flights.
• Top Destinations: Popular destinations include Singapore, Kuala Lumpur, Bangkok, Hong Kong, and Tokyo.
• Hub Status: The airport is a hub for Garuda Indonesia, Lion Air, and Batik Air.

Airport History

CGK Airport, also known as Soekarno-Hatta International Airport, is the primary airport serving Jakarta, the capital city of Indonesia. The airport is named after the first President and Vice-President of Indonesia, Soekarno and Mohammad Hatta.

Here are some significant events in the airport's history:

• 1985: the airport officially opened, replacing the old Kemayoran Airport as the main airport serving Jakarta.
• 1991: The airport underwent a major expansion, adding a new terminal and runway to accommodate the increasing number of passengers and flights.
• 2003: A new international terminal was opened, increasing the airport's capacity to handle international flights.
• 2014: Jakarta Hatta Airport was ranked as the 17th busiest airport in the world by passenger traffic, with over 62 million passengers passing through the airport.
• 2017: The airport underwent another major expansion, adding a third runway and a new terminal to further increase its capacity.
• 2020: Jakarta Airport implemented strict health protocols in response to the COVID-19 pandemic, including mandatory temperature checks, social distancing measures, and increased cleaning and disinfection of airport facilities.

Today, CGK continues to serve as a major hub for air travel in Southeast Asia, connecting millions of passengers to destinations around the world.

Airport Contact Information

For more information about Soekarno-Hatta International Airport, please refer to the following contact details:

• IATA Code: CGK
• Airport Website
• Phone: +62 21 550 5179
• Email: [email protected]
• Mailing Address: Soekarno-Hatta International Airport, Jl. Raya Bandara Soekarno-Hatta, Tangerang, Banten 19120, Indonesia

Note that the contact information provided here is subject to change by the airport operator(s).

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