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Johannesburg Tambo Airport JNB Airport Traveler Guide

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JNB Airport Insights & Guide

Key JNB Airport Topics:

Getting to Know JNB Airport

Welcome to Johannesburg Tambo Airport, not only the gateway to South Africa but also home to the tallest air traffic control tower in Africa. Serving over 21 million passengers annually, it's crucial to navigate this bustling hub efficiently. Our concise guide offers essential tips, from flight tracking to dining options, ensuring a seamless experience. Dive deeper into the world of airports with our Comprehensive Airport Guide at iFly.com.

iFly Tip: Get tips on how to keep your kids comfortable and entertained during the flight on our Flying with Children page.

Johannesburg Airport has six terminals: Terminal A, Terminal B, Terminal C, Terminal D, Terminal E, and Terminal F. Terminal A has 11 gates and is primarily used by domestic airlines. Terminal B has 10 gates and is used by international airlines. Terminal C has 10 gates and is used by international airlines, as well as some domestic airlines. Terminal D has 12 gates and is used by international airlines. Terminal E has 18 gates and is used by international airlines, as well as some domestic airlines. Terminal F has 4 gates and is used by low-cost airlines.

Some of the major airlines that use JNB include South African Airways, British Airways, Emirates, and Delta Air Lines. These airlines use a combination of the different terminals.

To navigate the airport terminals, passengers can follow the signage throughout the airport. There are also information desks located in each terminal where passengers can ask for assistance.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

JNB Airport has six terminals, labeled A through F. The terminals are connected by a SkyTrain, which operates 24/7 and runs every 15 minutes, with a travel time of approximately 5 minutes between terminals. The SkyTrain is located in the public area of the airport, and passengers can access it by following the signs for "Train to Terminals".

If you prefer to walk between terminals, there are pedestrian walkways connecting all of the terminals. The walkways are well-signed and easy to follow, but keep in mind that walking between terminals can take up to 20 minutes depending on which terminals you are traveling between.

Tips from JNB Frequent Flyers

To help make your experience at Johannesburg Tambo Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from JNB-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"If you're flying internationally, remember that Terminals B, C, D, and E handle these flights. Use the SkyTrain for quick transfers between terminals. It’s super efficient and runs every 15 minutes." — Thabo M., Kempton Park, January 2024

"Walking between terminals can be a bit of a trek, especially if you're not familiar with the layout. Follow the signs closely, and if in doubt, ask at one of the information desks—they're really helpful!" — Ayesha K., Germiston, March 2024

Getting To/From the City

"The Gautrain is your best bet if you're heading into Johannesburg. It’s fast, reliable, and drops you right in Sandton. Just be sure to check the schedule, especially on weekends." — Sipho N., Benoni, April 2024

"For a more budget-friendly option, shared ride services are great. They pick you up from designated areas outside the terminal and are quite affordable." — Zanele P., Boksburg, June 2024

Parking

"If you're picking someone up and want to avoid parking fees, use the cell phone waiting areas. They're free for up to 30 minutes and a real lifesaver during peak times." — Johan R., Edenvale, August 2024

"For longer trips, consider off-airport parking. It's cheaper, and the shuttle service is quite efficient." — Lerato T., Bedfordview, October 2024

Inside the Airport

"For a quick meal, Kauai in the Domestic Terminal offers healthy options that are both delicious and fast. Perfect if you're on the go." — Nomsa L., Alberton, December 2023

"Don't miss the Out of Africa store for unique gifts and souvenirs. It's a great spot to pick up something special before you leave." — David S., Brakpan, February 2024

Avoiding Delays and Stress

"Keep an eye on the flight displays for real-time updates. They’re located throughout the airport and can save you from missing important announcements." — Mandla H., Springs, May 2024

"Download your airline's app for instant notifications about gate changes or delays. It's a real stress reliever, especially when you're busy exploring the airport." — Kgosi J., Randburg, July 2024

iFly Tip: Learn how to breeze through security with tips from our airport wait times guide.

Picking Up and Dropping Off Passengers

At JNB, passengers can be picked up and dropped off at the curbside of the terminal buildings. However, there are restrictions on how long vehicles can park in these areas, so it is important to plan accordingly. Vehicles may only stop for a maximum of 5 minutes, and drivers must remain with their vehicles at all times. If more time is needed, drivers can use the airport's short-term parking facilities.

For those who prefer not to wait in their vehicles, the airport also offers cell-phone waiting areas. These areas are free to use and provide a convenient place for drivers to wait until their passengers are ready to be picked up. Once passengers have collected their luggage and are ready to be picked up, they can simply call or text their driver, who can then proceed to the curbside to collect them.

Parking Facilities & Options

JNB Airport offers a variety of parking options to suit the needs of all travelers. There are several parking lots and garages located within walking distance of the terminals, making it easy to park and catch your flight.

If you're waiting to pick up a passenger, there are also cell phone waiting areas available where you can park for free for up to 30 minutes until your passenger is ready to be picked up.

Handicapped parking is available in all parking areas, and there are designated spaces located close to the terminals for easy access.

For those looking for a more economical parking option, off-airport parking is available with shuttle service to and from the airport. This can be a great option for those looking to save money on parking fees.

Get details about the airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

Johannesburg Tambo Airport offers a variety of ground transportation options for travelers. One of the most popular options is car rental. Major providers such as Avis, Budget, Europcar, and Hertz have rental facilities located at the airport. These providers offer a range of vehicle options to suit different needs and budgets.

  • Taxis: Taxi services are available at the airport. The drop-off area for taxis is located outside the arrivals terminal. Fares are metered and vary depending on the destination. It is important to only use authorized taxi services to ensure safety and avoid scams.
  • Ride share services: For those looking for a more affordable option, shared ride services are available. These services pick up passengers from designated areas outside the airport and drop them off at their desired location. However, there may be restrictions on the number of passengers and luggage allowed.
  • Airport shuttles: Airport shuttles provide a convenient and cost-effective way to get to and from the airport. They operate on a schedule and pick up passengers from designated areas outside the airport. Fares vary depending on the shuttle provider and destination.
  • Public transportation: Public transportation options are available for travelers. The Gautrain is a rapid transit railway system that connects the airport to various destinations in Johannesburg and Pretoria. The train station is located within the airport and offers a convenient and efficient way to travel.

iFly Tip: Save time at security with our helpful carry-on baggage tips for hassle-free travel.

Airport Hotels

Looking for the perfect place to rest before or after a long flight? Our comprehensive guide to airport hotels has got you covered. From the luxurious InterContinental Johannesburg OR Tambo Airport Hotel to the tranquil Dove's Nest Guest House, we provide an overview of the best hotels located near the airport. Most of these hotels offer amenities like complimentary airport shuttles, fitness centers, outdoor pools, and free WiFi, ensuring a comfortable and hassle-free stay. So, whether you're in town for a short layover, an extended business trip, or a leisurely vacation, you can find the perfect hotel to suit your needs. Check out our Johannesburg Airport Hotels guide now!

Dining, Shopping & Enjoying the Airport

At the airport, travelers can find a variety of dining and shopping options to make their airport experience more enjoyable. For those looking for a quick bite, we recommend grabbing a sandwich or wrap at Kauai, located in the Domestic Terminal. For a sit-down meal, head to Ocean Basket in the International Terminal for some delicious seafood.

When it comes to shopping, be sure to check out the Duty Free stores for some great deals on liquor, tobacco, and other luxury items. For souvenirs and gifts, visit Out of Africa in the Domestic Terminal for unique African-inspired items. And if you're in need of some last-minute travel essentials, head to Clicks in the International Terminal for toiletries and other necessities.

The locations of all food, shops, and services at Johannesburg Tambo Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, plan your visit using this guide.

Passenger Services

Johannesburg Airport offers a range of passenger services to ensure a comfortable and stress-free travel experience for all passengers.

For those needing to stay connected, free wifi is available throughout the airport, allowing passengers to access the internet and stay in touch with friends and family.

If you have lost an item during your travels, the airport's lost and found service is available to assist you in locating your belongings.

For families with young children, there are designated children's play areas located throughout the airport, providing a safe and fun environment for kids to play and burn off some energy before their flight.

Special-needs services are also available at JNB, including wheelchair assistance, accessible restrooms, and designated parking spaces.

If you need to access banking services, there are a number of banks and ATMs located throughout the airport, making it easy to withdraw cash or exchange currency.

Finally, for any medical emergencies, the airport has a fully equipped medical center staffed by trained medical professionals to provide assistance when needed.

Flight Status Info

As an air traveler, it is important to stay updated on the status of your flight departure. One way to do this is by using the in-airport flight displays (FIDS) located throughout the Johannesburg Tambo Airport. These displays provide real-time information on flight departures, delays, and gate information.

Another way to stay informed is by downloading the mobile app of your airline. Most airlines have apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications. This is especially helpful for those who are on the go and may not have access to the airport's FIDS.

Passengers can also check the status of their flight departure at JNB Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: OR Tambo International Airport (JNB) is located in Kempton Park, Gauteng, South Africa.
  • Terminals: The airport has six terminals: Terminal A (domestic flights), Terminals B, C, D, and E (international flights), and Terminal F (VIP and diplomatic passengers).
  • Airlines Served: Major airlines include South African Airways, British Airways, and Emirates. For a full list of airlines, visit the JNB Airlines Served page.
  • Passenger Traffic: OR Tambo handles approximately 50,000 passengers daily.
  • Daily Flights: The airport sees around 600 daily flights.
  • Top Destinations: The most popular destinations from JNB are Cape Town, Durban, Harare, Dubai, and London.
  • Hub Status: OR Tambo is a hub for South African Airways, Mango Airlines, and Kulula.

Airport History

JNB Airport, formerly known as Johannesburg International Airport, is the largest airport in South Africa and one of the busiest airports in Africa. The airport is named after Oliver Tambo, a prominent anti-apartheid activist and former president of the African National Congress.

Here are some significant events in the airport's history:

  • 1952 - The airport is opened as Jan Smuts International Airport, named after a former South African Prime Minister.
  • 1994 - The airport is renamed Johannesburg International Airport after the end of apartheid.
  • 1995 - The airport undergoes a major renovation and expansion project, including the construction of a new international terminal.
  • 2006 - The airport is renamed OR Tambo International Airport in honor of Oliver Tambo.
  • 2010 - The airport handles a record number of passengers during the FIFA World Cup, which was hosted by South Africa.
  • 2013 - The airport opens a new central terminal building, which consolidates all domestic and international flights under one roof.
  • 2019 - The airport celebrates its 60th anniversary and continues to serve as a major hub for air travel in Africa.

Airport Contact Information

For more information about O.R. Tambo International Airport, please refer to the following contact details:

  • IATA Code: JNB
  • Airport Website
  • Phone: +27 11 921 6262
  • Email: [email protected]
  • Mailing Address: O.R. Tambo International Airport, Private Bag X1, Kempton Park, 1627, South Africa

Note that the contact information provided here is subject to change by the airport operator(s).

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Johannesburg Tambo Airport Q&A

There are six terminals at JNB: Terminal A (domestic flights), Terminals B, C, D, and E (international flights), and Terminal F (low-cost airlines).
The SkyTrain connects all terminals and runs every 15 minutes, taking about 5 minutes to travel between them. Pedestrian walkways are also available.
It is advisable to schedule at least a 90-minute layover due to the airport's size and potential walking time between terminals.
The Gautrain offers a fast connection to Sandton, while taxis, rideshares, and airport shuttles provide additional transportation options.
JNB offers short-term parking near terminals and long-term parking with shuttle service. Free cell phone waiting areas are available for pick-ups.
Kauai offers healthy quick bites, and Ocean Basket is a great choice for a sit-down meal with seafood options.
Duty-free shopping is extensive, and Out of Africa offers unique South African gifts. Clicks provides last-minute travel essentials.
Use the in-airport flight displays, your airline's mobile app, or visit the iFly website for real-time flight updates.
Free WiFi, lost and found, children's play areas, special-needs services, banking facilities, and a medical center are available at JNB.
Curbside pick-up and drop-off are available with a 5-minute limit. Alternatively, use the cell phone waiting area for convenient timing.

Find more help here for your journey through the airport