JNU Airport Insights & Guide
Key JNU Airport Topics:- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know JNU Airport
Discover Juneau Airport (JNU), the unique entry point to Alaska's capital, offering a seamless blend of natural wonders and efficient travel facilities. Our concise guide equips you with everything from flight updates and parking to dining options, ensuring a smooth journey. Notably, JNU stands out for its stunning runway views, where nature meets aviation in spectacular fashion.
Explore more about global airports with iFly's Comprehensive Airport Guide.
iFly Tip: Get tips on how to find affordable parking at airports by visiting our parking guide.
Navigating JNU's Terminals
JNU has a single terminal building with two levels. The ground level is used for arrivals and baggage claim, while the upper level is used for departures. The terminal has a total of 4 gates, with Alaska Airlines being the primary airline operating out of JNU. Other airlines that use the terminal include Delta Air Lines and United Airlines.
As you enter the terminal, you will find the check-in counters for each airline located on the right-hand side. Once you have checked in and dropped off your bags, you can proceed through security to the upper level where the departure gates are located. The gates are located in a single concourse, making it easy to navigate the terminal.
There are a variety of food and beverage options available in the terminal, including a coffee shop, a restaurant, and a snack bar. There are also a few gift shops and newsstands where you can pick up last-minute souvenirs or reading material for your flight.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
JNU Airport has only one terminal building, so passengers do not need to worry about transferring between terminals. All gates, shops, and restaurants are located in the same building, making it easy for passengers to navigate the airport. However, passengers should allow enough time to get from the check-in area to their gate, as the airport can get busy during peak travel times. Walking from one end of the terminal to the other takes approximately 10 minutes, so passengers should plan accordingly.
Tips from JNU Frequent Flyers
To help make your experience at Juneau Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from JNU-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"Juneau Airport is pretty straightforward with just one terminal, but it's good to know that the check-in counters are on your right as you enter. Security can be quick, but during peak times, it's best to arrive early to avoid any rush." — Emily T., Douglas, AK, December 2023
"The upper level is where you'll find the departure gates. It's a small airport, so getting around is easy, but remember there's no need to rush. The views from the terminal windows are worth a moment's pause." — John K., Auke Bay, AK, February 2024
Getting To/From the City
"If you're heading downtown, the Capital Transit bus is a budget-friendly option. Just be mindful of the schedule, especially on weekends when the buses are less frequent." — Linda M., Lemon Creek, AK, March 2024
"For a quicker ride, taxis are reliable and the fare to downtown is reasonable. I suggest sharing a ride if you're traveling with others to save a few bucks." — David S., Thane, AK, April 2024
Parking
"The short-term parking is conveniently located near the terminal, but if you're planning a longer trip, consider the off-airport parking options for better rates. Just make sure to check their shuttle schedules." — Sarah J., Mendenhall Valley, AK, May 2024
"If you're picking someone up, use the cell phone waiting area. It's free and saves you from circling around the terminal." — Tom R., Tee Harbor, AK, June 2024
Inside the Airport
"Don't miss the seafood at the Hangar on the Wharf before your flight. It's a short walk from the terminal and offers a real taste of Alaska." — Alex F., Auke Bay, AK, July 2024
"Heritage Coffee is my go-to for a caffeine fix. It's right in the main terminal and perfect for grabbing a quick cup before heading to your gate." — Mia L., Douglas, AK, August 2024
Avoiding Delays and Stress
"Keep an eye on the flight displays for any updates. They are reliable and help you stay informed about any changes in your flight schedule." — Chris P., Lemon Creek, AK, September 2024
"Download your airline's app for real-time notifications on delays or gate changes. It keeps you one step ahead and reduces stress." — Rachel W., Thane, AK, October 2024
iFly Tip: Stay informed about TSA regulations when obtaining a gate pass with tips from our gate pass guide.
Picking Up and Dropping Off Passengers
JNU offers several options for picking up and dropping off passengers. If you are dropping off a passenger, you can use the curbside area outside the terminal. However, it is important to note that parking is not allowed in this area and vehicles must be attended at all times. If you need to park your vehicle, you can use the short-term parking lot located near the terminal.
If you are picking up a passenger, you can use the cell-phone waiting area located near the airport. This area allows drivers to wait for their passengers to arrive without having to park or circle the terminal. Once your passenger has arrived, you can proceed to the curbside area to pick them up.
It is important to follow all posted signs and instructions when picking up or dropping off passengers at JNU Airport. Failure to do so may result in fines or other penalties.
Parking Facilities & Options
If you're flying out of the airport, you'll find a few parking options available to you. The airport offers both short-term and long-term parking in their on-site lots and garages. There are also designated handicapped parking spots available for those who require them.
If you're waiting to pick up a passenger, there is a cell phone waiting area located near the airport entrance where you can wait for free until your passenger is ready to be picked up.
For those looking for a more economical option, off-airport parking is available near the airport. This can be a great option for those looking to save money on parking fees. However, it's important to research the off-airport parking options beforehand to ensure they are reputable and safe.
Transportation Options
Juneau Airport offers various ground transportation options for travelers arriving at the airport:
- Car Rentals: Juneau Airport provides several car rental companies, including Avis, Budget, Hertz, and National. These companies offer a variety of vehicles to suit the needs of travelers. Rental rates vary depending on the type of vehicle and length of rental. It is advisable to book in advance, especially during peak travel times, to ensure availability.
- Taxis: Taxi services are available at the airport, with designated drop-off areas located outside the terminal. Fares are metered and vary depending on the destination, with an additional charge for each additional passenger. The average fare to downtown Juneau is approximately $20-$30.
- Ride-Share Services: Shared ride services offer a cost-effective way to travel to and from the airport. Pickup areas are located outside the terminal. However, there may be restrictions on the number of passengers and luggage allowed. Services such as Uber and Lyft are available, but it is recommended to check for availability as these services may be limited in Juneau.
- Airport Shuttles: Airport shuttles provide transportation to and from the airport, with pickup areas located outside the terminal. Fares vary depending on the destination and may be discounted for groups or round-trip bookings. Shuttles are a convenient option for those traveling to nearby hotels or other locations in Juneau.
- Public Transportation: The Capital Transit bus system provides service to and from the airport, with several routes available to different parts of the city. Fares are affordable and vary depending on the route. The bus stop is located near the terminal, making it a convenient option for budget-conscious travelers.
iFly Tip: Get to know the airports behind airline hubs and how they connect passengers.
Airport Hotels
When traveling, finding a comfortable and convenient hotel near the airport can be a game changer. It not only saves you time and reduces stress, but can also offer additional perks such as airport shuttle services, proximity to local attractions, and amenities tailored to the needs of air travelers. Whether you're looking for a hotel with a full kitchen for extended stays, a place with a fitness center to keep up with your workouts, or accommodations with an on-site restaurant for easy dining, there's a hotel that can meet your needs. Some hotels even offer unique features like a fire pit or discounted tour packages. So, whether you're visiting for business or pleasure, or just passing through, check out these hotel options to find the perfect place to rest and recharge. View all Juneau Airport Hotels here.
Dining, Shopping & Enjoying the Airport
If you're looking for a bite to eat or some last-minute shopping before your flight at the airport, you're in luck. There are several dining and shopping options available throughout the airport. For a quick coffee and snack, head to Heritage Coffee, located in the main terminal. If you're in the mood for a sit-down meal, check out the Hangar on the Wharf, which offers a variety of seafood dishes and is located just a short walk from the airport.
For shopping, there are a few options to choose from. If you're in need of some Alaska-themed souvenirs, stop by Alaska Gifts, located in the main terminal. For books, magazines, and other reading materials, head to the News Connection, also located in the main terminal. And if you need any last-minute travel essentials, check out the Hudson News store, located near the security checkpoint.
The locations of all food, shops, and services at Juneau Airport can be found using iFly's interactive map.
Passenger Services
- Free Wi-Fi: Juneau International Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
- Lost and Found: If you misplace an item during your journey, the lost and found office is located in the baggage claim area for your convenience.
- Children's Play Area: To keep young travelers entertained, Juneau International Airport features a designated children's play area near the food court.
- Special-Needs Services: The airport offers wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
- ATM: An ATM is available near the baggage claim area, providing access to banking services while you’re at the airport.
- First Aid Station: In case of a medical emergency, a first aid station is located near the security checkpoint. The airport also has an emergency medical team on standby to provide assistance for more advanced medical needs.
Flight Status Info
As an air traveler, it's important to stay informed about the status of your flight. Fortunately, there are several ways to get flight status updates at JNU Airport.
One of the most convenient ways to check flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information about flight departures, delays, and gate information.
Another way to stay informed is by using your airline's mobile phone app. Many airlines offer free apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications.
Passengers can also check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: Juneau International Airport (JNU) is located in Juneau, the capital city of Alaska, United States.
- Terminal: The airport has one terminal building that serves both domestic and international flights.
- Airlines Served: Major airlines serving the airport include Alaska Airlines and Delta Air Lines. For a list of all airlines, check out the JNU Airlines Served page.
- Passenger Traffic: Juneau Airport handles approximately 2,500 passengers daily.
- Daily Flights: The airport sees around 70 daily flights.
- Top Destinations: The most popular destinations served from JNU are Seattle, Ketchikan, Sitka, Anchorage, and Petersburg.
- Hub Status: Juneau Airport serves as a hub for Alaska Airlines.
Airport History
The Juneau Airport, located in the capital city of Alaska, has a rich history dating back to the early 20th century. Here are some significant events in the airport's history:
- 1935: The first airport in Juneau was established on Douglas Island.
- 1941: The airport was moved to its current location on the mainland.
- 1950s: The airport underwent significant renovations and expansions to accommodate larger aircraft.
- 1960s: The airport was renamed the Juneau International Airport to reflect its growing importance as a hub for air travel in Alaska.
- 1970s: The airport continued to expand, adding a new terminal building and runway.
- 1980s: The airport saw a decline in traffic due to the economic recession and the closure of several major airlines.
- 1990s: The airport rebounded, with increased traffic and the addition of new airlines and destinations.
- 2000s: The airport underwent another major renovation, including the construction of a new terminal building and parking garage.
- 2010s: The airport continued to see growth in passenger traffic and added new routes to destinations across the United States and Canada.
Today, the Juneau Airport remains an important transportation hub for the state of Alaska and a gateway to the stunning natural beauty of the region.
Airport Contact Information
For more information about Juneau International Airport, please refer to the following contact details:
- IATA Code: JNU
- Airport Website
- Phone: +1 907-789-7821
- Email: [email protected]
- Mailing Address: Juneau International Airport, 1873 Shell Simmons Dr, Juneau, AK 99801, United States
Note that the contact information provided here is subject to change by the airport operator(s).
About this Page: Please note that while we strive to keep the content on this page current and accurate, we cannot guarantee it due to the ever-changing nature of airports and airlines; for more details about our data and practices, refer to our Trust & Transparency statement. To report any data issues, use our feedback form.
Juneau Airport Q&A
Find more help here for your journey through the airport