EYW Airport Lost and Found
Lost something at the airport? Don't panic. This guide will walk you through the process of recovering your lost items at Key West Airport. From contacting the right authorities to understanding the specific procedures based on where you misplaced your item, we've got you covered. We'll also provide you with useful information about what to do if you've lost your checked baggage or left something on the plane.
Scroll down to get specific information about what to do if you lost an item at EYW.
Tips, Help & Resources
iFly.com helps you get to, through, and between airports like a pro. Here are some suggestions to help you on your trip through the airport:
- Need some cash or local currency for your trip? Go here for the location of EYW's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with key-west-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from EYW airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
For any items lost at Key West Airport, the Monroe County Sheriff’s Office (MCSO) manages the Airport’s Lost & Found. To get in touch with the Airport’s MCSO staff, please use the following contact information:
- Phone: (305) 292-4625
Please note that operating hours may vary, and it's advisable to call and confirm before your visit.
Location-Specific Procedures
Items Lost in Airport Terminals
If you suspect that you have lost an item on the airport property, either inside or outside the terminals, you should contact the MCSO staff at the provided phone number. This excludes items lost at security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane.
Items Lost at Security Checkpoint Areas
For items lost at a TSA security checkpoint, you can use the same contact number as provided above: (305) 292-4625.
Items Lost in Other Areas
For items lost in other areas such as parking areas, rental car facilities, shuttle buses, and similar areas that are not located inside the airport, you should also contact the MCSO staff at the provided phone number.
Items Lost on the Plane
If you believe you have left an item on the aircraft after arriving at Key West Airport, there are several options available to recover your belongings. You may return to the gate where your flight arrived, as items are often found by cleaning crews and returned there. Another option is to visit the Lost and Found desk if one is available at the airport. Additionally, each airline typically has a luggage or baggage services desk located in the baggage claim area. This is also a good place to check for lost items. Lastly, you may choose to contact your airline directly to report your lost item.
Lost Checked Baggage
If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, it is important to take immediate action. Most airlines have a specific process for reporting and tracking lost baggage. This often involves filling out a report with the airline's baggage service office, which is typically located near the baggage claim area. Be prepared to provide detailed information about your luggage and its contents.
The following are the most popular airlines that service Key West Airport. You can find more information about their lost and found policies by clicking on the links below:
If your airline is not listed above, check out airlines that serve EYW for contact info and more.
How to File a Report
Unfortunately, Key West Airport does not support online form submission for lost items. To report a lost item, you will need to call the MCSO staff directly. When reporting, be prepared to provide, at a minimum, your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Timely reporting is vital to increase the chances of recovering your lost item.
Collection, Delivery, and Charges
Information regarding the collection of found items, availability of delivery services, and any associated fees or charges is not provided. It is recommended to inquire about these details when reporting your lost item.
Special Considerations
For sensitive items like passports or electronics, it's important to report the loss as soon as possible due to additional security measures and privacy concerns. Be aware of third-party services that may charge unauthorized fees and always contact the MCSO staff directly for any lost and found inquiries. Information on the handling of unclaimed items and any legal notices related to lost and found items should also be requested from the MCSO staff.
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Frequently Asked Questions (FAQ)
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