KOA Airport Insights & Guide
Key KOA Airport Topics:
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know KOA Airport
Discover Kona Airport, Hawaii's Big Island's unique open-air gateway, nestled close to top resorts and attractions. This guide simplifies your journey, offering flight updates, parking, and terminal info, plus dining and shopping tips. Experience the ease of island travel with our help. For a deeper dive into airports globally, explore our Comprehensive Airport Guide.
iFly Tip: Plan your trip with ease using our flying with kids guide.
Navigating KOA's Terminals
KOA Airport, or KOA, has one terminal with two levels. The terminal is divided into two wings, the North Wing and the South Wing. The North Wing has gates 1-5 and is used by Hawaiian Airlines, while the South Wing has gates 6-10 and is used by other airlines such as United, Delta, and American Airlines.
Passengers can easily navigate the terminal as it is compact and well-organized. The ground level of the terminal is where passengers can find baggage claim, rental car counters, and ground transportation services. The upper level is where passengers can check-in for their flight, go through security, and access the gates.
There are a variety of food and beverage options available at KOA, including fast food restaurants, cafes, and bars. Passengers can also find a variety of retail shops selling souvenirs, clothing, and travel essentials.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has a single terminal building that serves both domestic and international flights. The terminal is divided into two levels, with arrivals on the ground level and departures on the upper level. The terminal is small and easy to navigate, so there is no need for transportation between terminals. However, if you need to transfer to another airport, there are shuttle buses available that can take you to nearby airports.
Tips from KOA Frequent Flyers
To help make your experience at Kona International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from KOA-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're flying Hawaiian Airlines, you'll be using the North Wing. It's a quick walk from security, and the signage is clear, so you won't get lost. The open-air design is refreshing but do keep an eye on your belongings as the breeze can be strong." — Lani M., Kailua-Kona, HI, December 2023
"The South Wing is where you'll find most of the other major airlines. It's compact, so you won't need to rush between gates. Just give yourself a little extra time if you're not familiar with the layout." — Keoni P., Holualoa, HI, January 2024
Getting To/From the City
"The Hele-On Bus is a great budget option if you're heading to Kailua-Kona. Just make sure to check the schedule ahead of time because it doesn't run as frequently as you might expect." — Noa K., Hōlualoa, HI, February 2024
"If you're renting a car, the rental counters are right across from the terminal. It's super convenient, especially if you're planning to explore the island." — Mele L., Captain Cook, HI, March 2024
Parking
"For short trips, I recommend the short-term parking. It's close to the terminal and reasonably priced. If you're just picking someone up, use the cell phone waiting area to avoid circling the terminal." — Pua H., Kealakekua, HI, April 2024
"If you're planning to leave your car for a few days, the long-term parking is a good choice. It's safe and there's a shuttle that runs frequently to the terminal." — Kimo T., Waikoloa Village, HI, May 2024
Inside the Airport
"Don't miss Island Lava Java for a quick bite; their coffee is a lifesaver for early morning flights. For some local flavor, try the poke bowls at Umeke Market." — Leilani S., Waimea, HI, June 2024
"The shopping options are limited but good for last-minute souvenirs. Hawaiian Island Creations has some unique items that are worth checking out." — Nainoa F., Hawi, HI, July 2024
Avoiding Delays and Stress
"Arrive early, especially during peak travel seasons. The security lines can get long, but the staff is efficient and friendly." — Malia O., Honokaa, HI, August 2024
"Keep your boarding pass and ID handy. The open-air design means you might have to deal with unexpected weather, so pack accordingly." — Kai W., Kamuela, HI, September 2024
"Download your airline's app for real-time updates on your flight. It can save you a lot of hassle if there are any changes." — Alana J., Waikoloa, HI, October 2024
iFly Tip: Navigate customs and immigration quickly with advice from our wait times tips.
Picking Up and Dropping Off Passengers
At Kona Airport, passengers can be picked up and dropped off at designated areas. Curbside parking is restricted to active loading and unloading only, so drivers should remain with their vehicles at all times. Vehicles left unattended may be towed at the owner's expense. It is important to note that parking in front of the terminal is not permitted, and violators may be subject to fines.
For those waiting to pick up arriving passengers, the airport offers a cell-phone waiting area located just a short distance from the terminal. Drivers can park for free in this area and wait until their passenger has arrived and retrieved their luggage before proceeding to the curbside pickup area. This helps to alleviate congestion and ensure a smooth flow of traffic in front of the terminal.
Parking Facilities & Options
When it comes to parking at KOA, there are several options available for travelers. The airport offers both short-term and long-term parking options, with both covered and uncovered parking garages available.
If you're picking up a passenger, there are also cell phone waiting areas located near the airport where you can wait for your party to arrive before heading to the terminal.
For those with disabilities, there are designated handicapped parking spots available in both the short-term and long-term parking areas.
If you're looking for a more economical option, off-airport parking is available nearby. These lots offer shuttle service to and from the airport, making it a convenient and affordable option for travelers.
Get details about KOA Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
The airport offers a variety of transportation options to help you get to your destination.
- Car Rental: If you prefer to rent a car, major car rental providers such as Alamo, Avis, Budget, Enterprise, Hertz, and National are available at the airport. You can easily find the car rental facilities located across from the terminal building.
- Taxis: If you prefer to take a taxi, you can find them outside of the baggage claim area. The drop-off area is located in front of the terminal building. Please note that fares are metered and may vary depending on the distance and time of day.
- Ride Share Services: Shared ride services such as Uber and Lyft are also available at Kona Hawaii Airport. You can find the pickup area located outside of the baggage claim area. Please note that there may be restrictions on the number of passengers and luggage.
- Airport Shuttles: If you prefer to take an airport shuttle, you can find them located outside of the baggage claim area. The shuttle service offers door-to-door service to your destination. Fares may vary depending on the distance and time of day.
- Public Transportation: Public transportation options are also available at Kona at Keahole Airport. The Hele-On Bus provides service to various locations on the island of Hawaii. You can find the bus stop located outside of the terminal building. Please note that schedules and fares may vary depending on the route.
iFly Tip: Curious about how pilots manage flights? Explore our cockpit operation guide for a deep dive into flight procedures.
Airport Hotels
Looking for a comfortable place to stay near the airport? We've got you covered. Our guide provides a comprehensive list of the best hotel options located near the airport. Whether you're seeking luxurious comfort, a tranquil stay, or a place that offers easy access to local attractions, you'll find the perfect accommodation to suit your needs. From the breathtaking views of the Breezy Kailua-Kona Bungalow with Lanai and Ocean View, to the convenience and comfort of the Ohana Hale, there are numerous options to choose from. No matter what your preferences are, you're sure to find a hotel that fits your needs in this guide. Discover more about these fantastic options at Kona Keahole Airport Hotels.
Dining, Shopping & Enjoying the Airport
Koha Hawaii Airport offers a variety of dining and shopping options for travelers. If you're looking for a quick bite, head over to Island Lava Java for some delicious coffee and breakfast sandwiches. For a more substantial meal, try out the Kona Pub & Brewery for some tasty pub fare and locally brewed beer. If you're in the mood for Asian cuisine, Umeke Market is the place to go for fresh poke bowls and sushi.
In terms of shopping, there are plenty of options to choose from. If you're looking for souvenirs or gifts, head over to Hawaiian Island Creations or Island Magnets. For some last-minute travel essentials, ABC Stores has got you covered with a wide selection of snacks, drinks, and toiletries.
The locations of all food, shops, and services at Kona at Keahole Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, click here.
Passenger Services
Kona Airport is dedicated to providing passengers with a comfortable and convenient travel experience. Here are some of the services available to passengers:
Wifi Access: Passengers can enjoy free wifi access throughout the airport, making it easy to stay connected while waiting for a flight.
Lost and Found: If you've lost an item at the airport, you can visit the Lost and Found office located in the terminal. The office is open from 8:00 am to 4:00 pm on weekdays.
Children's Areas: The airport has a play area for children located near the food court. The area is equipped with toys and games to keep kids entertained while waiting for a flight.
Special-Needs Services: KOA is committed to providing accessible services to passengers with special needs. The airport has wheelchair-accessible restrooms, elevators, and ramps. Passengers who require special assistance can contact the airport's customer service department for assistance.
Banking: There are ATMs located throughout the airport for passengers who need to withdraw cash. Additionally, there is a bank located in the terminal for passengers who need to conduct banking transactions.
Medical Help: The airport has a medical clinic located in the terminal for passengers who require medical assistance. The clinic is staffed by licensed medical professionals and is open from 8:00 am to 4:00 pm on weekdays.
Flight Status Info
As an air traveler, it is important to stay updated on the status of your flight departure. Fortunately, there are several ways to get flight status information at KOA Airport.
One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information on flight departures, delays, and gate information. Simply locate your flight on the display and check the status.
Another way to stay informed about your flight is by using your airline's mobile phone app. Most airlines have apps that allow you to track your flight status, receive alerts about departure delays, cancellations, or gate changes, and even check-in for your flight. You can also sign up for text, email, and push notifications through the app to receive updates about your flight status.
Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: Kona at Keahole Airport (KOA) is located in Kailua-Kona on the Big Island of Hawaii, United States.
- Terminal: The airport has a single terminal building that serves both domestic and international flights.
- Airlines Served: The airport is served by major airlines including Hawaiian Airlines, United Airlines, and Delta Air Lines. For a full list of airlines, visit the KOA Airlines Served page.
- Passenger Traffic: Kona at Keahole Airport handles approximately 10,000 passengers daily.
- Daily Flights: The airport sees around 100 daily flights.
- Top Destinations: The most popular destinations served from KOA are Honolulu, Los Angeles, Seattle, San Francisco, and Tokyo.
- Hub Status: Kona at Keahole Airport is a hub for Hawaiian Airlines, which operates over 70% of the airport's daily flights.
Airport History
Kona Airport, located in Kailua-Kona, Hawaii, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:
- 1927: The first airport in Kailua-Kona was built on a dirt runway near the coast.
- 1942: The U.S. Army took over the airport and expanded it to support military operations during World War II.
- 1949: The airport was returned to civilian control and renamed Kona Airport.
- 1970: The airport was relocated to its current location and renamed Kona International Airport at Keahole.
- 1993: A new terminal building was opened to accommodate the growing number of passengers.
- 2003: The airport underwent a major renovation project to improve facilities and expand the runway.
- 2019: Kona International Airport at Keahole served over 3 million passengers, making it one of the busiest airports in Hawaii.
Today, Kona International Airport at Keahole continues to be an important gateway to the Big Island of Hawaii, welcoming visitors from around the world to experience the natural beauty and cultural richness of the island.
Airport Contact Information
For more information about Kona International Airport at Keāhole, please refer to the following contact details:
- IATA Code: KOA
- Airport Website
- Phone: +1 808-327-9520
- Email: [email protected]
- Mailing Address: Kona International Airport at Keāhole, 73-200 Kupipi St, Kailua-Kona, HI 96740, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Kona at Keahole Airport Q&A
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