STL Airport Lost and Found
Traveling can often lead to misplaced belongings. In the unfortunate event that you lose an item at the Lambert St Louis Airport, this article provides a comprehensive guide on how to report and recover your lost items. From contact information to location-specific procedures, we aim to help you navigate through the process as smoothly as possible.
Scroll down to get specific information about what to do if you lost an item at STL.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of STL's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with lambert-st-louis-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from STL airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
If you have lost an item at Lambert St Louis Airport, the Airport Police Department operates a lost and found service. You can contact them Monday through Friday, from 9:00am to 4:00pm, Central Time. Here are the details:
- Phone: (314) 890-1370
Location-Specific Procedures
The process for recovering lost items varies depending on where the item was lost within the airport.
Items Lost in Airport Terminals
If you suspect that you have lost an item within the airport terminal, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the Airport Police Department directly at the number provided above.
Items Lost at Security Checkpoint Areas
For items lost at a TSA security checkpoint, you can report the lost item using the TSA Lost and Found Form.
Items Lost in Other Areas
For items lost in areas such as parking lots, rental car facilities, shuttle buses, and similar areas not located inside the airport, you should also contact the Airport Police Department.
Items Lost on the Plane
If you believe you have left an item on the aircraft after arrival at Lambert St Louis Airport, you have several options available. You can return to the gate from where you disembarked, if security procedures allow. Alternately, if there is a Lost and Found desk at the airport, you can report your lost item there.
Another option is to visit the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. If these options are not feasible, you can also contact the airline directly to report your lost item.
Lost Checked Baggage
If your checked baggage does not appear in the baggage claim area within a reasonable amount of time after your flight's arrival, you should report it to your airline's luggage/baggage services desk immediately. They will assist you in tracking your lost baggage and provide you with updates on its status.
Following are the most popular airlines that service Lambert St Louis Airport, with links to their respective customer service pages:
- Southwest Airlines Contact Info
- American Airlines Contact Info
- Delta Air Lines Contact Info
- United Airlines Contact Info
If your airline is not listed above, check out all airlines that serve STL for contact info and more.
How to File a Report
As there is currently no online form available to report lost items at the airport, you will need to call the Airport Police Department directly. When reporting a lost item, be prepared to provide your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. The more detail you can provide, the better the chance of your item being found.
Collection, Delivery, and Charges
Information on how to collect found items, the availability of delivery services, and any associated fees or charges is not provided. You should inquire about these details when contacting the Airport Police Department about your lost item.
Special Considerations
For sensitive items like passports or electronics, be sure to mention this when reporting the lost item. You should also inquire about the handling of unclaimed items and any legal notices related to lost and found items. Be aware of third-party services that may charge unauthorized fees for lost and found services.
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Frequently Asked Questions (FAQ)
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