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London Gatwick Airport LGW Airport Traveler Guide

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LGW Airport Insights & Guide

Key LGW Airport Topics:

Getting to Know LGW Airport

Discover Gatwick Airport, the UK's second-largest airport, offering a unique experience with its single-runway efficiency. Our concise guide delivers essential tips and information, from flight updates and parking to dining and shopping, ensuring a seamless journey. Dive deeper into airport insights with our Comprehensive Airport Guide.

iFly Tip: Get through airport security with your kids with tips from our flying with children guide.

London Gatwick Airport has two terminals: North Terminal and South Terminal. The North Terminal has 14 gates, while the South Terminal has 21 gates. The North Terminal is primarily used by airlines such as easyJet, Emirates, and British Airways, while the South Terminal is used by airlines such as Ryanair, TUI Airways, and Norwegian Air.

When navigating the airport terminals, it's important to note that there are several amenities available for travelers. Both terminals have a variety of shops, restaurants, and cafes, as well as currency exchange services, ATMs, and lounges. Additionally, there are several information desks located throughout the airport to assist with any questions or concerns.

When it comes to finding your departure gate, be sure to check the flight information displays located throughout the airport. These displays will provide you with up-to-date information on your flight's gate number, as well as any delays or cancellations. If you're unsure of where to go, don't hesitate to ask an airport staff member for assistance.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

Gatwick Airport has two terminals: the North Terminal and the South Terminal. The two terminals are connected by a free shuttle bus service, which runs every few minutes and takes approximately 5-10 minutes to travel between the terminals. You can find the shuttle bus stops outside the terminals and the journey is free of cost.

If you prefer to walk, there is a pedestrian walkway that connects the two terminals. The walkway is located on the first floor of the terminal buildings and takes around 10-15 minutes to walk between the terminals. The walkway is fully covered and has travelators to help you move quickly between the terminals.

Tips from LGW Frequent Flyers

To help make your experience at London Gatwick Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from LGW-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"The North Terminal can get quite busy during peak hours. I recommend using the self-service kiosks for check-in to save time. Also, if you're flying with easyJet, remember they mostly operate from here, so plan accordingly." — James K., Crawley, December 2023

"The shuttle between the North and South Terminals is quick, but if you have time, the walk is pleasant and gives you a chance to stretch your legs before a long flight." — Emily R., Redhill, January 2024

Getting To/From the City

"For a budget-friendly option to central London, consider taking the Southern train instead of the Gatwick Express. It’s only a bit longer and much cheaper." — Aisha M., Horsham, February 2024

"If you're catching an early morning flight, staying overnight at one of the nearby airport hotels can be a lifesaver. Some even offer shuttle services to the terminals." — Oliver S., East Grinstead, March 2024

Parking

"For long-term parking, pre-booking online can save you a lot of money and guarantee a spot. The off-site parking options are reliable and offer shuttle services." — Thomas L., Reigate, April 2024

"If you're picking someone up, use the cell phone waiting area. It's free and saves you the hassle of circling around the airport." — Rachel T., Dorking, May 2024

Inside the Airport

"If you have a layover, the lounges in both terminals are worth it. They offer comfortable seating, Wi-Fi, and complimentary snacks, which are a great way to relax." — Priya N., Haywards Heath, June 2024

"For a quick meal, Pret A Manger in the South Terminal is my go-to. They have fresh options and are always fast, even during busy times." — Liam P., Horley, July 2024

Avoiding Delays and Stress

"Check the flight information displays frequently, especially if there's bad weather. They update faster than the apps sometimes." — Sophie B., Crawley, August 2024

"Arrive early! Security lines can be unpredictable. I always aim to be at the airport at least 2 hours before my flight, even for domestic ones." — Daniel F., Leatherhead, September 2024

"Download the airport's app for real-time updates on gate changes and delays. It’s been a lifesaver for me on multiple occasions." — Lucas J., Horsham, October 2024

iFly Tip: Save time at the airport by reading our airport wait times tips.

Picking Up and Dropping Off Passengers

LGW Airport provides several options for picking up and dropping off passengers. If you are dropping off a passenger, you can use the designated drop-off zones located outside both the North and South Terminals. Please note that there is a strict time limit of 10 minutes for dropping off passengers, and vehicles must not be left unattended. If you need more time, you can use the short-stay car parks located near the terminals.

For picking up passengers, you can use the designated pick-up zones located outside both the North and South Terminals. However, there is no waiting allowed in these zones, and vehicles must not be left unattended. If you need to wait for your passenger, you can use the airport's cell-phone waiting areas, located a short distance away from the terminals. These areas are free to use and allow you to wait in your vehicle until your passenger is ready to be picked up.

Please note that curbside parking is strictly prohibited at the airport, and vehicles parked illegally will be subject to fines and/or towing. We recommend that you familiarize yourself with the airport's parking regulations before arriving to avoid any inconvenience.

Parking Facilities & Options

If you're driving to Gatwick, you'll find a range of parking options to suit your needs. There are several on-site parking lots and garages available at both the North and South Terminals, with a variety of options for short-term and long-term stays.

For those waiting to pick up arriving passengers, there are cell phone waiting areas available near both terminals. These areas allow you to wait in your car until your passenger is ready to be picked up, helping to reduce traffic congestion around the airport.

If you require handicapped parking, there are designated spaces available in all of the on-site parking areas. These spaces are located close to the terminal entrances and are clearly marked with the international symbol of accessibility.

If you're looking for a more economical parking option, off-airport parking is also available near London Gatwick Airport. These parking lots offer shuttle service to and from the airport terminals, making them a convenient and affordable choice for travelers.

Get details about Gatwick Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

LGW offers a variety of ground transportation options for travelers.

  • Car Rentals: For those who prefer to rent a car, there are several car rental companies located in both the North and South Terminals, including Avis, Hertz, and Enterprise. Visitors can easily compare and book car rentals online before arriving at the airport.
  • Taxis: Taxi services are available at both terminals, with designated drop-off areas outside of the North and South Terminals. Fares vary depending on the destination, but expect to pay around £60 for a trip to central London. Visitors can also book a taxi in advance online or via phone.
  • Ride Share Services: Shared ride services like Uber and Lyft are available at Gatwick Airport, with designated pickup areas outside of the North and South Terminals. However, it's important to note that certain restrictions may apply, such as the number of passengers and amount of luggage allowed in the vehicle.
  • Airport Shuttles: Airport shuttles are another option for travelers, with several shuttle companies offering transportation to and from Gatwick Airport. Pickup areas are located outside of both terminals, and fares vary depending on the destination and number of passengers.
  • Public Transportation: Public transportation options include the Gatwick Express train, which provides service to London Victoria Station in just 30 minutes. There are also several bus and coach services available, including National Express and easyBus, which offer transportation to various destinations throughout the UK.

iFly Tip: Want to know how takeoff is handled? Visit our cockpit operations page for detailed insights.

Airport Hotels

Seeking a comfortable place to rest before or after your flight? Look no further. Our comprehensive guide to airport hotels is here to help. We've gathered information on a variety of accommodations, ranging from luxury 4-star hotels to unique capsule experiences, all within close proximity to the airport. Whether you're a business traveler in need of high-speed Wi-Fi, a leisure traveler seeking convenience, or simply looking for a place to relax, you'll find a hotel that suits your needs. Our selection includes options directly connected to the airport terminals, offering you the utmost convenience and minimizing travel time. Some accommodations provide additional amenities such as fitness centers, quality restaurants, and serene garden views. For those interested in exploring the local area, we also feature hotels located within a short distance of various attractions. Make your journey stress-free by choosing the perfect airport hotel. Ready to book now? View all Gatwick Airport Hotels here.

Dining, Shopping & Enjoying the Airport

Gatwick Airport is a bustling hub for travelers, offering a wide range of restaurants and stores to explore. Whether you're looking for a quick bite or a last-minute souvenir, the airport has something for everyone. Some of the most popular restaurants include Wetherspoon - Red Lion, Starbucks, Giraffe, and Pret A Manger. And for shopping, be sure to check out WHSmith, M&S Simply Food, and World Duty Free. Of course, this is just a small sample of what the airport has to offer.

The locations of all food, shops, and services at LGW can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, view the comprehensive list here.

Passenger Services

LGW Airport is one of the busiest airports in the United Kingdom, serving millions of passengers every year. The airport is equipped with a range of passenger services to ensure a comfortable and stress-free travel experience for all passengers.

For those who need to stay connected, free Wi-Fi is available throughout the airport. Passengers can easily connect to the Wi-Fi network by selecting "Gatwick Free Wi-Fi" on their device and following the instructions.

If you have lost an item at the airport, the lost and found service can help you locate it. The service is located in the South Terminal and is open 24/7. You can also contact the service by phone or email.

Travelling with children? The airport has dedicated children's areas in both the North and South Terminals. These areas are equipped with toys, games, and other activities to keep children entertained while waiting for their flight.

Special-needs services are available for passengers who require assistance. The airport has a dedicated team of staff who can provide assistance with mobility, hearing or visual impairments, and other special needs. Passengers can request assistance when booking their flight or upon arrival at the airport.

Banking and currency exchange services are available in both the North and South Terminals. Passengers can access ATMs, currency exchange booths, and banking services to manage their finances while travelling.

In case of a medical emergency, the airport has a medical centre located in the North Terminal. The centre is staffed by trained medical professionals who can provide assistance with minor injuries and illnesses.

Flight Status Info

As an air traveler, it is essential to stay up-to-date with the status of your flight departure. At the airport, there are various ways to get flight status updates.

One way to check flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information on flight departures, delays, and gate information. Passengers can easily find their flight by searching for their airline and flight number.

Another convenient way to stay informed about flight status is by using airline mobile phone apps. Most airlines have their own apps that allow passengers to receive alerts about departure delays, cancellations, or gate changes. These apps also provide information on baggage claim and boarding times.

In addition to mobile apps, passengers can also receive flight status updates via text, email, and push notifications. These alerts can be customized to provide updates on specific flights and can be sent directly to a passenger's phone or email address.

Passengers can check the status of their flight departure at Gatwick by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: London Gatwick Airport (LGW) is situated in Crawley, West Sussex, United Kingdom.
  • Terminals: The airport has two main terminals: the North Terminal and the South Terminal.
  • Airlines Served: Major airlines operating at LGW include British Airways, EasyJet, and Norwegian Air Shuttle. For a complete list of airlines, visit the LGW Airlines Served page.
  • Passenger Traffic: Gatwick Airport handles approximately 43 million passengers annually, with around 118,000 passengers daily.
  • Daily Flights: The airport sees about 800 daily flights.
  • Top Destinations: The most popular destinations from LGW are Barcelona, Dublin, Malaga, Amsterdam, and Alicante.
  • Hub Status: London Gatwick serves as a hub for TUI Airways and Norwegian Air UK.

Airport History

The airport, located in West Sussex, England, is the second-busiest airport in the United Kingdom. It has a rich history dating back to the 1920s.

Here are some significant events in the airport's history:

  • 1930: The airport opens as an aerodrome with a grass runway.
  • 1934: The first terminal building is constructed.
  • 1935: Scheduled commercial flights begin with flights to Paris.
  • 1958: The airport is renamed Gatwick.
  • 1959: The first jet-powered aircraft, a BOAC Comet, lands at the airport.
  • 1962: The current runway is built, allowing for larger aircraft to land.
  • 1970: The airport's first terminal building is replaced by a new, larger terminal.
  • 1984: The airport's second terminal building, the North Terminal, opens.
  • 2005: Gatwick becomes the first airport in the world to have a commercial flight take off using biofuel.
  • 2019: The airport is sold to Vinci Airports for £2.9 billion.

Today, London Gatwick Airport serves over 46 million passengers annually and offers flights to over 200 destinations worldwide.

Airport Contact Information

For more information about Gatwick Airport, please refer to the following contact details:

Note that the contact information provided here is subject to change by the airport operator(s).

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London Gatwick Airport Q&A

There are two terminals: North Terminal and South Terminal. The North Terminal is used by airlines like easyJet, Emirates, and British Airways, while the South Terminal serves airlines such as Ryanair, TUI Airways, and Norwegian Air.
The Gatwick Express train is the fastest option, providing service to London Victoria Station in just 30 minutes.
Yes, Southern trains offer a cheaper alternative to the Gatwick Express and only take a bit longer to reach Central London.
Yes, a free shuttle bus service connects the North and South Terminals and runs every few minutes, taking about 5-10 minutes for the journey.
You can use the designated pick-up zones outside both terminals, but no waiting is allowed. Alternatively, you can wait in the cell-phone waiting areas nearby until your passenger is ready.
There are on-site long-term parking options at both terminals, and budget-friendly off-airport parking lots with shuttle services to the terminals.
Yes, both terminals have dedicated children's areas equipped with toys and games to keep kids entertained.
Dining options include Wetherspoon - Red Lion, Starbucks, Giraffe, and Pret A Manger, among others.
Free Wi-Fi is available throughout the airport. Connect to the "Gatwick Free Wi-Fi" network and follow the instructions to get online.
The lost and found service is located in the South Terminal and operates 24/7. You can also contact them by phone or email.