STN Airport Insights & Guide
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know STN Airport
Welcome to Stansted Airport, a key UK hub known for its strikingly unique air traffic control tower. Catering to over 28 million passengers annually, it's essential for both domestic and international flyers. Our concise guide offers everything you need for a smooth journey, from flight status, terminal maps, to dining and shopping options. Navigate STN effortlessly, whether it's your first flight or one of many. For a deeper dive into airport specifics, check out our Comprehensive Airport Guide.
iFly Tip: Explore short-term and long-term parking options on our Airport Parking page.
Navigating STN's Terminals
Stansted Airport has four terminals, including the Main Terminal, Terminal A, Terminal B, and Terminal C. The Main Terminal is the largest and busiest terminal, with 22 gates and used by major airlines such as Ryanair and easyJet. Terminal A has 10 gates and is used by airlines such as Jet2 and TUI Airways. Terminal B has 9 gates and is used by airlines such as Eurowings and Wizz Air. Terminal C has 3 gates and is used by private and charter flights.
When navigating the airport terminals, it's important to pay attention to the signs and follow the directions. There are plenty of information desks and airport staff available to assist you with any questions or concerns. If you need to transfer between terminals, there is a shuttle bus service available that runs every 15 minutes.
Use our interactive airport map to locate food, services, and airline departure gates. The map is user-friendly and provides detailed information about each terminal, including the location of shops, restaurants, and restrooms.
Connecting Between Terminals
STN has four terminals: the Main Terminal, Terminal A, Terminal B, and Terminal C. To get between terminals, passengers can walk or take the free shuttle bus service. The walk time between the Main Terminal and Terminal A is approximately 5-10 minutes, while the walk time between the Main Terminal and Terminal B is approximately 10-15 minutes. The shuttle bus service runs every 10 minutes and takes passengers between all four terminals, as well as the airport's car parks and the nearby train station.
Tips from STN Frequent Flyers
To help make your experience at Stansted Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from STN-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're flying with Ryanair or easyJet, you'll likely be in the Main Terminal. It's quite large, so give yourself extra time to navigate. The signs are clear, but it can be busy during peak hours." — James P., Bishop's Stortford, January 2024
"The shuttle service between terminals is efficient, but if you prefer walking, the paths are well-marked and pleasant. Just make sure to follow the signs to avoid getting lost." — Maria K., Harlow, March 2024
Getting To/From the City
"The Stansted Express is the fastest way to reach central London and is worth the cost for the convenience. Trains run frequently, and it's much easier than driving." — Oliver M., Chelmsford, February 2024
"For budget travelers, consider the National Express buses. They're slower than the train but significantly cheaper and comfortable enough for the journey." — Aisha T., Braintree, April 2024
Parking
"If you're picking someone up, use the cell phone waiting area. It's free and saves you the hassle of circling the airport." — Liam W., Saffron Walden, May 2024
"For long-term parking, the off-airport lots offer great deals and reliable shuttle services to the terminals. Book in advance for the best rates." — Emily J., Great Dunmow, June 2024
Inside the Airport
"Don't miss the Pret A Manger in the Main Terminal. It's perfect for a quick, healthy meal before your flight." — Daniel S., Epping, July 2024
"If you have some time, check out the World Duty Free for some good deals on cosmetics and alcohol. Just remember your liquid limits if you're flying." — Sophie L., Harlow, August 2024
Avoiding Delays and Stress
"Always check the flight status displays as soon as you arrive. Delays are common, and it's better to be informed early." — Jack N., Brentwood, September 2024
"Security lines can be long, especially during peak times. Arrive at least two hours before your flight to avoid any last-minute stress." — Chloe B., Billericay, October 2024
iFly Tip: Navigate the gate pass request process smoothly with advice from our gate pass information page.
Picking Up and Dropping Off Passengers
The airport offers several options for picking up and dropping off passengers. If you are dropping off a passenger, you can use the designated drop-off zones located outside the terminal building. However, please note that there is a strict time limit of 10 minutes for drop-offs, and you are not allowed to leave your vehicle unattended. If you need more time, you can use the short-stay car park, which is located within walking distance of the terminal.
If you are picking up a passenger, you can use the designated pick-up zones located outside the terminal building. However, please note that there is no waiting allowed in the pick-up zones, and you must be ready to pick up your passenger as soon as they arrive. If you need to wait for your passenger, you can use the free cell-phone waiting area, which is located just a few minutes away from the terminal. This area allows you to wait in your car until your passenger is ready to be picked up.
It is important to note that curbside parking is strictly prohibited at Stansted, and vehicles parked illegally will be towed away. Therefore, it is recommended to use the designated drop-off and pick-up zones or the short-stay car park to avoid any inconvenience.
Parking Facilities & Options
London Stansted Airport offers a variety of parking options to suit the needs of every traveler. The airport has several parking lots and garages located within walking distance of the terminals. There are also cell phone waiting areas available for those waiting to pick up arriving passengers.
For travelers with disabilities, designated handicapped parking spots are available in all parking areas. These spots are conveniently located near the terminal entrances and shuttle bus stops.
If you're looking for a more economical option, off-airport parking is available. These parking lots offer shuttle service to and from the airport and often have lower rates than on-airport parking.
Get details about Stansted Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
STN offers a variety of ground transportation options for travelers.
- Car rental facilities are available at the airport, with major providers such as Avis, Hertz, and Europcar offering services. These providers have their offices located in the Car Rental Village, which is a short shuttle bus ride from the terminal.
- Taxis are available at the airport, with designated drop-off areas located outside the terminal building. The fares for taxi services are metered and vary depending on the destination.
- Shared ride services, such as Uber and Lyft, are available at the airport with designated pickup areas located outside the terminal building. However, it is important to note that there are restrictions on the types of vehicles that can enter the airport premises.
- Airport shuttles are available for travelers who want to travel to nearby destinations. These shuttles provide a convenient and affordable way to travel, with pickup areas located outside the terminal building. The fares for airport shuttles vary depending on the destination.
- Public transportation options are also available for travelers. The Stansted Express train service provides a direct link between the airport and London Liverpool Street station, with trains departing every 15 minutes. There are also bus services available from the airport to nearby destinations.
iFly Tip: Flying with a toddler? Let us help with practical advice found on our flying with children guide.
Airport Hotels
Are you looking for the perfect place to rest before an early flight or a comfortable base for exploring the surrounding area? We have compiled a list of the best hotel options that offer a unique blend of convenience, comfort, and excellent amenities. From modern hotels like Hampton By Hilton to charming accommodations like the Old Thatch Bambers Green, there's something for every traveler's taste and budget. These hotels offer a range of amenities including on-site dining options, private parking, and easy access to transportation options. Some are just a short stroll from the airport terminal, while others are situated in quaint towns nearby, offering a taste of English charm and history. Ready to explore your options? Check out our comprehensive list of Stansted Airport Hotels now!
Dining, Shopping & Enjoying the Airport
STN Airport offers a wide variety of dining options and shopping experiences to make your journey more enjoyable. Some of the most popular restaurants include Giraffe, JD Wetherspoon, Pret A Manger, and Starbucks. And when it comes to shopping, be sure to check out Glorious Britain, World Duty Free, Boots, and WHSmith. Of course, this is just a sample of what's available. For a complete list of restaurants, bars, shops, and news stands, discover what's available here.
Passenger Services
STN Airport is committed to providing passengers with a comfortable and stress-free travel experience. Here are some of the services available to passengers:
Wifi access is available throughout the airport, allowing passengers to stay connected during their journey.
The lost and found office is located in the main terminal, and passengers can report lost items or inquire about lost items there.
Children's areas are available in the main terminal and Terminal A, providing a safe and fun space for young travelers to play and relax before their flight.
Special-needs services are available upon request, including wheelchair assistance, accessible parking, and accessible restrooms.
Banking services are available in the main terminal, with ATMs and currency exchange available for passengers.
Medical help is available in the main terminal, with a medical center staffed by trained professionals. In case of emergency, passengers should notify airport staff immediately.
Flight Status Info
As an air traveler, it's important to stay updated on the status of your flight departure. At the airport, there are several ways to check for flight updates.
One way is to use the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time information on flight departures, delays, and gate information.
Another way is to download your airline's mobile phone app. Most airlines offer apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, and push notifications.
Passengers can also check the status of their flight departure at Stansted by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: London Stansted Airport (STN) is located in the United Kingdom, approximately 42 miles from central London.
- Terminals: The airport features a Main Terminal and three additional terminals: Terminal A, Terminal B, and Terminal C.
- Airlines Served: Major airlines serving the airport include Ryanair, easyJet, and Jet2. For a full list of airlines, visit the STN Airlines Served page.
- Passenger Traffic: London Stansted handles approximately 25,000 passengers daily.
- Daily Flights: The airport operates around 600 flights per day.
- Top Destinations: The most popular destinations from STN are Dublin, Barcelona, Amsterdam, Belfast, and Madrid.
- Hub Status: London Stansted serves as a hub for Ryanair and Jet2, with Ryanair operating over 150 routes and Jet2 offering flights to over 50 destinations.
Airport History
Stansted, located in Essex, England, is one of the busiest airports in the United Kingdom. It was originally built in 1942 as a Royal Air Force base during World War II. After the war, the airport was used for commercial flights, and in 1966, it was purchased by the British Airports Authority.
Here are some significant events in the airport's history:
- In 1991, the airport was privatized and sold to the Manchester Airports Group.
- In 1995, a new terminal building was opened, increasing the airport's capacity to 15 million passengers per year.
- In 2003, a new runway was opened, allowing the airport to handle more flights and larger aircraft.
- In 2013, the airport was sold to the M.A.G. Stansted Limited consortium.
- In 2018, the airport celebrated its 25th anniversary of being a privatized airport.
- Today, London Stansted Airport serves over 28 million passengers per year, with flights to over 200 destinations around the world.
Stansted Airport has a rich history and continues to be an important hub for air travel in the United Kingdom.
Airport Contact Information
For more information about STN, please refer to the following contact details:
- IATA Code: STN
- Airport Website
- Phone: +44 (0)844 335 1803
- Email: [email protected]
- Mailing Address: London Stansted Airport, Enterprise House, Bassingbourn Road, Stansted, Essex, CM24 1QW, United Kingdom
Note that the contact information provided here is subject to change by the airport operator(s).
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London Stansted Airport Q&A
Find more help here for your journey through the airport