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Melbourne Airport MEL Airport Traveler Guide

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MEL Airport Insights & Guide

Key MEL Airport Topics:

Getting to Know MEL Airport

Welcome to the online guide for Melbourne Airport, a bustling hub that serves as the gateway to the vibrant city of Melbourne and beyond. As Australia's second busiest airport, MEL prides itself on its efficient operations and diverse range of services. One of its unique features is the dedication to local culture, with a variety of dining options showcasing Melbourne's renowned food scene. Whether you're embarking on a new journey or returning home, MEL strives to make your travel experience smooth and enjoyable. If your journey takes you to other destinations, be sure to explore our comprehensive guide to worldwide airports for more useful information.

iFly Tip: Explore short-term and long-term parking options on our Airport Parking page.

Melbourne Airport has four terminals: Terminal 1, Terminal 2, Terminal 3, and Terminal 4. Terminal 1 is exclusively used by Qantas, Terminal 2 is used by Tigerair Australia, Jetstar, and Virgin Australia, Terminal 3 is used by Regional Express Airlines, and Terminal 4 is used by Jetstar and Tigerair Australia. Each terminal has a range of shops, restaurants, and services available for passengers.

To navigate the airport, passengers can follow the signs and directions provided throughout the terminals. There are also information desks located in each terminal to assist passengers with any questions or concerns they may have.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

At MEL, there are several options for getting between the terminals. If you need to transfer between Terminal 1, Terminal 2, and Terminal 3, you can do so on foot, as they are all connected via covered walkways. The walk time between each terminal is approximately 5-10 minutes, depending on your walking speed.

If you need to transfer to Terminal 4, there are shuttle buses available that run every 10 minutes, 24/7. The shuttle bus stop is located outside Terminal 3, near the Virgin Australia check-in area. The shuttle bus ride takes approximately 5 minutes, and it's free of charge.

Tips from MEL Frequent Flyers

To help make your experience at Melbourne Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from MEL-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"When navigating between terminals at MEL, remember that Terminals 1, 2, and 3 are all within walking distance, which is super convenient. I usually give myself about 10 minutes to stroll between them. For Terminal 4, the free shuttle is a lifesaver, especially when you're in a hurry." — Priya S., Sunbury, VIC, January 2024

"I always use the interactive map on my phone before heading to the airport. It helps me locate the nearest food outlets and services in each terminal, which saves a lot of time when I'm in a rush." — Marcus T., Craigieburn, VIC, March 2024

Getting To/From the City

"The SkyBus is a great option for getting to the city center quickly. It runs every 10-15 minutes, and I find it much more reliable than a taxi during peak hours. Plus, you can buy tickets online to save time." — Emily J., Essendon, VIC, April 2024

"For a cheaper ride, I sometimes take the public bus to Broadmeadows Station and then catch a train. It takes a bit longer but is perfect if you're not in a rush and want to save some cash." — Ahmed K., Tullamarine, VIC, June 2024

Parking

"I always book off-airport parking in advance. Not only is it cheaper, but the shuttle service is prompt and drops you right at your terminal. It's a great way to avoid the airport parking rush." — Lisa M., Keilor, VIC, August 2024

"If you're picking someone up, use the cell phone waiting areas. They're free and you can just wait for a call before heading to the pickup zone. Saves you from circling around endlessly." — John P., Moonee Ponds, VIC, October 2024

Inside the Airport

"Don't miss Café Vue in Terminal 2 for a taste of local Melbourne flavors. It's a perfect spot for a quick meal before your flight." — Mei L., Glenroy, VIC, May 2024

"If you have a long layover, explore the shops in Terminal 3. There are some unique local boutiques that are worth a visit, especially if you're looking for last-minute souvenirs." — Daniel R., Broadmeadows, VIC, July 2024

Avoiding Delays and Stress

"Always arrive at least two hours early for domestic flights and three hours for international ones. Security lines can get long, especially during peak times, and it's better to be safe than sorry." — Sofia N., Airport West, VIC, September 2024

"I use my airline's mobile app to get real-time updates on my flight status. It helps me stay informed about any delays or gate changes, which reduces a lot of stress." — Rajiv D., Pascoe Vale, VIC, November 2024

iFly Tip: Navigate the gate pass request process smoothly with advice from our gate pass information page.

Picking Up and Dropping Off Passengers

At Melbourne Airport, passengers can be picked up and dropped off at designated areas outside each terminal. Curbside parking is strictly prohibited, and vehicles left unattended may be towed. However, there are several options available for those who need to wait for arriving passengers.

For those who prefer to wait in their vehicle, there are cell-phone waiting areas located near each terminal. These areas provide a convenient place to wait for arriving passengers without having to circle the airport or pay for parking. Once the arriving passenger has collected their luggage and is ready to be picked up, the driver can simply call or text them to let them know they are waiting outside.

Parking Facilities & Options

MEL offers a variety of parking options to suit the needs of all travelers. There are multiple on-site parking options available, including Express, Long Term, and Valet parking. The parking lots and garages are located within walking distance of all four airport terminals, making it easy to access your vehicle upon arrival.

For those who prefer to wait in their car for arriving passengers, there are designated cell phone waiting areas available free of charge. These areas are located near the airport entrance and provide a convenient place to wait until your party is ready to be picked up.

Handicapped parking is available in all parking lots and garages, with designated spots located close to the terminal entrances. Additionally, there are wheelchair accessible shuttle buses available to transport passengers from the parking lots to the terminals.

For those looking for a more economical parking option, off-airport parking is available near MEL Airport. These lots offer shuttle service to and from the airport, and can often be reserved in advance for added convenience.

Get details about the airport parking options and rates, along with more economical off-airport parking .

Transportation Options

Melbourne Airport, also known as Tullamarine Airport, is located approximately 23 km northwest of Melbourne's central business district. There are several transportation options available for passengers arriving at the airport.

  • Car rental facilities are available at Melbourne Airport. Major providers include Avis, Budget, Europcar, Hertz, and Thrifty. The car rental counters are located in the Terminal 1 Arrivals Hall.
  • Taxis are available at the airport, with designated drop-off areas located outside the terminals. The fare from the airport to the central business district is approximately AUD 60-70. Additional fees may apply for tolls and airport pickup fees.
  • Shared ride services, such as Uber and Ola, are also available at MEL. Pickup areas are located outside each terminal. Please note that there may be restrictions on the type of vehicle that can be used for pickups at the airport.
  • Airport shuttles are available for passengers traveling to and from MEL Airport. These shuttles provide door-to-door service to and from the airport. Pickup areas are located outside each terminal. Fares vary depending on the destination and the number of passengers.
  • Public transportation options are available for passengers traveling to and from the airport. The SkyBus provides express service between the airport and the central business district, with departures every 10-15 minutes. The fare is approximately AUD 19 one way.

iFly Tip: Learn about the strict safety measures in place during cockpit operations in our cockpit safety guide.

Airport Hotels

Looking for a comfortable and convenient place to stay near the airport? We've got you covered. Our guide provides a list of the best hotels near the airport, handpicked based on their proximity, quality of amenities, and value for money. Whether you're on a budget or looking for a luxurious retreat, we have options for every traveler. From hotels offering free shuttle service to those with sound-proof rooms and fitness centers, there's something for everyone. Ready to explore? Check out our Melbourne Airport Hotels now.

Dining, Shopping & Enjoying the Airport

If you're traveling through MEL Airport and looking for some delicious food or a shopping spree, look no further than the wide variety of options available at MEL. From Italian cuisine at Gian Carlo to a pint of beer and pub food at P.J. O'Brien's, there's something for everyone. And when it comes to shopping, MEL has you covered with high-fashion boutiques like Emporio Armani and local souvenirs at Melbourne & Beyond. These are just a few of the many options available to you at MEL.

The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, get details of all shops and services here.

Passenger Services

Melbourne Airport offers a range of passenger services to make your travel experience as comfortable as possible.

For those needing to stay connected, free wifi is available throughout the airport. Simply connect to the "MEL Airport" network and follow the prompts to access the internet.

If you have lost an item during your travels, the lost and found office is located in Terminal 2. You can also contact them via phone or email to report a lost item.

Traveling with children? Melbourne Airport has dedicated children's play areas in Terminals 2 and 3, featuring interactive games and activities to keep little ones entertained.

For passengers with special needs, MEL offers a range of services including wheelchair assistance, accessible restrooms, and designated parking spaces. Be sure to contact your airline in advance to arrange any necessary assistance.

Need to access banking services? There are ATMs and currency exchange kiosks located throughout the airport, as well as a full-service bank in Terminal 2.

If you require medical assistance during your travels, MEL Airport has a medical center located in Terminal 4. Trained medical staff are available 24/7 to provide medical assistance and advice.

Flight Status Info

As a traveler, it's important to stay up-to-date with the status of your flight. Fortunately, there are several ways to check the flight status at the airport.

One of the easiest ways to check flight status is by using the in-airport flight displays (FIDS). These displays can be found throughout the airport and provide real-time information on flight departures, delays, and gate information.

Another convenient option is to download the mobile app of your airline. Most airlines offer mobile apps that allow passengers to check their flight status, receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications. Make sure to enable notifications so you can stay informed about any changes to your flight.

Passengers can also check the status of their flight departure at Melbourne Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

By using these resources, travelers can stay informed and avoid any unexpected surprises during their journey.

Airport Facts & Stats

  • Location: Melbourne Airport (MEL), also known as Tullamarine Airport, is located 23 kilometers northwest of Melbourne's city center, Australia.
  • Terminals: The airport has four terminals: Terminal 1 (domestic), Terminal 2 (international), Terminal 3 (domestic), and Terminal 4 (domestic).
  • Airlines Served: The airport is served by major airlines including Qantas Airways, Virgin Australia, and Jetstar Airways. For a list of all airlines, check out the MEL Airlines Served page.
  • Passenger Traffic: Melbourne Airport handles approximately 100,000 passengers daily.
  • Daily Flights: The airport manages around 700 daily flights.
  • Top International Destinations: The most popular international destinations served from MEL are Auckland, Singapore, Kuala Lumpur, Hong Kong, and Dubai.
  • Hub Status: Melbourne Airport is a hub for Jetstar Airways, Tigerair Australia, and Regional Express Airlines.

Airport History

Melbourne Airport, also known as Tullamarine Airport, is the second busiest airport in Australia and serves the city of Melbourne and its surrounding areas. The airport has a rich history dating back to the 1920s.

Significant events in the airport's history include:

  • 1921 - Essendon Airport, Melbourne's first airport, opened for business.
  • 1959 - Plans were approved for the construction of a new airport to cater for Melbourne's growing population.
  • 1970 - Melbourne Airport, also known as Tullamarine Airport, officially opened for business.
  • 1984 - The airport's first international terminal was opened, allowing for international flights to and from Melbourne.
  • 1997 - MEL underwent a major redevelopment which included the construction of a new domestic terminal.
  • 2006 - A second runway was opened at the airport, increasing its capacity and allowing for more flights to operate.
  • 2013 - MEL Airport welcomed its first Airbus A380, the world's largest passenger aircraft, to its runways.
  • 2020 - The COVID-19 pandemic had a significant impact on the airport, leading to a decrease in passenger numbers and the suspension of many international flights.

Today, the airport continues to be an important hub for air travel in Australia and a gateway to the city of Melbourne.

Airport Contact Information

For more information about Melbourne Airport, please refer to the following contact details:

  • IATA Code: MEL
  • Airport Website
  • Phone: +61 3 9297 1600
  • Email: [email protected]
  • Mailing Address: Melbourne Airport, Locked Bag 16, Gladstone Park, Victoria 3043, Australia

Note that the contact information provided here is subject to change by the airport operator(s).

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Melbourne Airport Q&A

Terminals 1, 2, and 3 are connected via covered walkways, and you can walk between them in 5-10 minutes. For Terminal 4, a free shuttle bus runs every 10 minutes, 24/7, from outside Terminal 3.
The SkyBus offers express service to the city center, departing every 10-15 minutes. Alternatively, you can take a public bus to Broadmeadows Station and transfer to a train for a more economical option.
Yes, MEL offers off-airport parking with shuttle service to the terminals. Booking in advance can secure better rates.
Terminal 2 features Café Vue for local flavors, while Terminal 3 offers a variety of grab-and-go snacks. Use the interactive airport map for a full list of dining options.
Visit the lost and found office in Terminal 2 or contact them via phone or email to report a lost item.
Yes, MEL has introduced a full-service gym to cater to wellness-focused travelers.
Arrive at least two hours early for domestic flights and three hours for international flights, especially during peak times to avoid long security lines.
Options include car rentals from major providers, taxis, shared rides like Uber, airport shuttles, and public transport via the SkyBus.
Yes, there are several hotels near MEL offering amenities like free shuttle service and sound-proof rooms. Check the airport hotel guide for recommendations.
Use in-airport flight displays, your airline's mobile app, or visit the flight departures page on ifly.com for real-time updates.