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OAK Lost And Found Help Metropolitan Oakland Airport

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OAK Airport Lost and Found

Have you misplaced an item at the Metropolitan Oakland Airport? Don't fret – our comprehensive guide is here to help. From contact information and operating hours of the Lost and Found department to detailed procedures for different locations within the airport, we've got you covered. We also provide information on how to file a lost item report and what to do if your checked baggage goes missing. Scroll down to discover more.

Scroll down to get specific information about what to do if you lost an item at OAK.

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Contact Information and Operating Hours

The Lost and Found department at Metropolitan Oakland Airport is located on the second floor of Terminal 1, in the Badges and Permit Office. They can be reached during the following hours:

  • 9:00 a.m. to 4:30 p.m. Monday – Thursday

Please note that the office is closed on all Port of Oakland Holidays.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect that you have lost an item within the airport terminals, curbside, OAK parking lot, or on the OAK parking lot shuttle, please submit a lost item report online. The airport staff will contact you if an item matching your description is found.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints, please contact the TSA directly at +1-510-563-3629.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Metropolitan Oakland Airport, there are several options available. You can return to the gate where your flight disembarked and notify a gate agent. If the gate is no longer staffed, head to the airport's lost and found desk if one is available.

Another option is to visit the luggage or baggage services desk for your airline, typically located in the baggage claim area. Here you can report your lost item and fill out any necessary paperwork.

If these options are not feasible or do not result in the recovery of your item, contact your airline directly. Most airlines have a specific process for reporting and recovering lost items.

Lost Checked Baggage

If your checked bag does not appear in the baggage claim area within a reasonable amount of time, it's crucial to take immediate action. Report your missing bag at the airline's luggage or baggage services desk, located in the baggage claim area. Here, you can fill out a missing baggage report.

Here are the most popular airlines that service Metropolitan Oakland Airport, along with their customer service links:

If your airline is not listed above, check out airlines that serve OAK for contact info and more.

How to File a Report

To file a report for a lost item, you can use the online lost item inquiry form. When filling out the form, be prepared to provide your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. The more detail you provide, the easier it will be for the staff to identify your lost item.

Collection, Delivery, and Charges

Once your lost item is located, you will be contacted by the airport staff for collection. Please note that there may be fees associated with the storage, delivery, or processing of found items.

Special Considerations

For sensitive items such as passports or electronics, additional security measures may be in place. Be aware of third-party services that may charge unauthorized fees for lost and found services. Unclaimed items are handled according to airport policy and legal regulations.

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Frequently Asked Questions (FAQ)

The Lost and Found department at Metropolitan Oakland Airport is located on the second floor of Terminal 1, in the Badges and Permit Office.
The Lost and Found department can be reached from 9:00 a.m. to 4:30 p.m. Monday – Thursday. The office is closed on all Port of Oakland Holidays.
If you suspect that you have lost an item in these areas, please submit a lost item report online. The airport staff will contact you if an item matching your description is found.
For items lost at TSA security checkpoints, please contact the TSA directly at +1-510-563-3629.
If you believe you've left an item on the aircraft after arriving at Metropolitan Oakland Airport, you can return to the gate where your flight disembarked and notify a gate agent. If the gate is no longer staffed, head to the airport's lost and found desk if one is available. Alternatively, visit the luggage or baggage services desk for your airline, located in the baggage claim area, or contact your airline directly.
If your checked bag does not appear in the baggage claim area within a reasonable amount of time, report your missing bag at the airline's luggage or baggage services desk, located in the baggage claim area. Here, you can fill out a missing baggage report. You can find customer service links for popular airlines servicing Metropolitan Oakland Airport here.
There may be fees associated with the storage, delivery, or processing of found items. The airport staff will inform you of any charges when they contact you about your lost item.