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SJC Lost And Found Help San Jose Mineta Airport

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SJC Airport Lost and Found

Have you misplaced an item at the San Jose Mineta Airport? Don't fret, we've got all the information you need to help you retrieve your lost belongings. This guide provides you with the necessary contact details, operating hours of the Lost & Found Office, and the procedures to follow depending on where you lost your item. Furthermore, we provide a step-by-step guide on how to file a report for your lost item and what to do when your item is found.

Scroll down to get specific information about what to do if you lost an item at SJC.

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Contact Information and Operating Hours

The Lost & Found Office at the airport operates from Monday through Friday, 8:00 a.m. - 5 p.m., and is closed on holidays. The office is located between Terminal A and B (1701 Airport Boulevard, Suite B-1130 San Jose, CA 95110-1206). Parking is available in the Terminal A Parking Garage. You can reach the office by phone at (408) 392-3559.

Location-Specific Procedures

Items Lost in Airport Terminals

If you have lost an item in the airport terminals, contact the Lost & Found Office. This includes any items lost on the airport property, inside or outside the terminals, excluding security checkpoint areas, immigration and customs areas, and airline lounges.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints, please contact TSA directly at +1-408-392-3559.

Items Lost in Other Areas

For items lost in areas such as parking lots, rental car facilities, shuttle buses, and similar areas not located inside the airport, contact the respective service providers. For example, if you lost something in a taxi or shuttle, contact your individual Taxi company. If you lost something in a rental car or at the rental car office, contact your individual rental car agency. If you lost something on a public bus, contact the Santa Clara Valley Transportation Authority at 408-321-2300.

Items Lost on the Plane

If you believe you have left an item on the aircraft after arriving at San Jose Mineta Airport, you have several options. You can return to the gate, if it is still accessible, and ask the staff there for assistance. Alternatively, if the airport has a lost and found desk, you can report your lost item there.

Another option is to go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. You can also contact your airline directly to report your lost item. Each airline has its own procedures for dealing with lost items, so it's important to reach out as soon as possible.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. Your first step should be to contact the baggage services desk of the airline you flew with. They can help you locate your bag or file a claim if necessary.

Here are the contact details for the most popular airlines that service San Jose Mineta Airport:

If your airline is not listed above, check out airlines that serve SJC for contact info and more.

How to File a Report

To report a lost item, use the airport's online form. Provide as much detail as possible, including your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Timely reporting and detailed descriptions increase the chances of your lost item being found.

Collection, Delivery, and Charges

Once your item has been found, you will need to provide proof of ownership to claim it. If you are unable to pick up your item during the posted business hours, items may be shipped via FedEx at your expense. Shipping must be coordinated with the Airport Lost and Found Office.

Special Considerations

For sensitive items like passports or electronics, additional security measures may be required. Be aware that third-party services may charge unauthorized fees. Always contact the Lost & Found Office or the appropriate service provider directly to avoid unnecessary charges.

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Frequently Asked Questions (FAQ)

If you have lost an item in the airport terminals, contact the Lost & Found Office. This includes any items lost on the airport property, inside or outside the terminals, excluding security checkpoint areas, immigration and customs areas, and airline lounges.
The Lost & Found Office at the airport operates from Monday through Friday, 8:00 a.m. - 5 p.m., and is closed on holidays.
You can reach the Lost & Found Office by phone at (408) 392-3559.
For items lost at TSA security checkpoints, please contact TSA directly at +1-408-392-3559.
To report a lost item, use the airport's online form. Provide as much detail as possible, including your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.
If you believe you have left an item on the aircraft after arriving at the airport, you have several options. You can return to the gate, if it is still accessible, and ask the staff there for assistance. Alternatively, if the airport has a lost and found desk, you can report your lost item there. You can also contact your airline directly to report your lost item.
If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. Your first step should be to contact the baggage services desk of the airline you flew with. They can help you locate your bag or file a claim if necessary.
Once your item has been found, you will need to provide proof of ownership to claim it. If you are unable to pick up your item during the posted business hours, items may be shipped via FedEx at your expense. Shipping must be coordinated with the Airport Lost and Found Office.