ACK Airport Insights & Guide
Key ACK Airport Topics:
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know ACK Airport
Discover the charm of Nantucket Memorial Airport, your entry to an island paradise with breathtaking Atlantic vistas. Our Comprehensive Airport Guide simplifies your journey, covering everything from flight tracking to terminal maps, ensuring a seamless travel experience to this unique airport, known for its scenic approach over the ocean.
iFly Tip: Get better seat selection by opting for early check-in with your airline.
Navigating ACK's Terminals
The airport has one terminal with three levels. The terminal is divided into two sections: the main terminal and the commuter terminal. The main terminal has two gates, while the commuter terminal has six gates. Major airlines that operate out of ACK include American Airlines, Delta Air Lines, JetBlue Airways, and United Airlines.
Upon arrival, passengers will find baggage claim on the first level of the terminal. The second level is where passengers can check in for their flights and access security. The third level is home to the airport's restaurant, Nantucket Café, which serves breakfast, lunch, and dinner. There are also a few retail shops, including a gift shop and a newsstand, located on this level.
Passengers should note that the commuter terminal is located across the tarmac from the main terminal and can only be accessed by foot. However, the walk is relatively short and well-marked. Additionally, there is a shuttle bus that runs between the two terminals for those who need assistance.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
Nantucket Memorial Airport has a single terminal building that serves all airlines and flights. There is no need to worry about transferring between terminals since there is only one. Passengers can easily navigate through the terminal, which has a variety of dining and shopping options available before and after security.
Tips from ACK Frequent Flyers
To help make your experience at Nantucket Memorial Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from ACK-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"The terminal at ACK is compact, but it can get busy during peak travel times. I recommend arriving at least 90 minutes before your flight, especially during the summer months. The security line can move slowly, so give yourself plenty of time." — Emily T., Nantucket, MA, December 2023
"If you're using the commuter terminal, remember it's a short walk from the main terminal. It's well-marked, but if you have heavy luggage, consider using the shuttle service to save your energy." — John M., Siasconset, MA, March 2024
Getting To/From the City
"During peak season, taxis can be hard to find, so I always book a ride-share in advance. It's more reliable and you can avoid the wait, especially if you're catching an early flight." — Lisa P., Madaket, MA, May 2024
"The public buses are a great option if you're not in a rush. They run regularly and are very affordable. Plus, you get to enjoy the scenic views of Nantucket on your way to the airport." — Carlos R., Surfside, MA, July 2024
Parking
"For short trips, I prefer the short-term parking right in front of the terminal. It's super convenient, and I don't have to worry about long walks with my luggage." — Sarah K., Wauwinet, MA, June 2024
"If you're looking to save on parking fees, the off-airport parking lots are a good choice. They offer shuttle services to the terminal, which is handy if you're traveling with family or lots of baggage." — Tom L., Polpis, MA, April 2024
Inside the Airport
"Don't miss out on the Cisco Brewers Airport restaurant if you have some time before your flight. They have a great selection of local beers and the food is delicious too." — Rachel S., Tom Nevers, MA, February 2024
"For last-minute gifts or souvenirs, Nantucket Treasures is a must-visit. They have a charming collection of local crafts and keepsakes that are perfect for taking a piece of Nantucket with you." — James B., Monomoy, MA, August 2024
Avoiding Delays and Stress
"Keep an eye on your flight status using the airline's app or the airport's displays. Delays can happen, especially with weather changes, so staying updated can save you a lot of stress." — Anna F., Quidnet, MA, October 2024
"If you're traveling with kids, the children's play area is a lifesaver. It keeps them entertained and lets you relax a bit before boarding." — Mike D., Madequecham, MA, January 2024
iFly Tip: Get ahead of the game by understanding baggage processing deadlines.
Picking Up and Dropping Off Passengers
At Nantucket Memorial Airport, passengers can be picked up and dropped off at the curbside outside the terminal building. However, there are restrictions on curbside parking, and vehicles cannot be left unattended. Drivers are allowed to wait in their vehicles for up to 5 minutes while picking up or dropping off passengers.
If you need to wait longer than 5 minutes, you can use the cell-phone waiting area located near the airport entrance. This area is free to use and provides a convenient place to wait until your passenger is ready to be picked up. Once your passenger is ready, you can proceed to the curbside for pickup.
Parking Facilities & Options
When it comes to parking at Nantucket Airport, there are several options available for travelers. The airport offers both short-term and long-term parking in their lots and garages. The short-term lot is located directly in front of the terminal, making it convenient for those dropping off or picking up passengers. The long-term lot is located a short distance away, but still within walking distance to the terminal.
For those who prefer to wait for arriving passengers, there is a cell phone waiting area located just outside the airport entrance. This area allows drivers to park for free while they wait for their passengers to arrive.
Handicapped parking is available in both the short-term and long-term lots, with designated spaces located close to the terminal entrance.
If you're looking for a more economical parking option, off-airport parking is also available. These lots are located a short distance away from the airport and offer shuttle service to and from the terminal. This can be a great option for those looking to save money on parking fees.
Transportation Options
Located in Nantucket, Massachusetts, the Nantucket Memorial Airport offers a variety of transportation options for travelers:
- Car Rentals: Major car rental providers such as Avis, Budget, and Hertz are available at the airport. The rental car area is located just outside the terminal building, and travelers can easily access it by following the signs. It is advisable to book in advance, especially during peak travel times, to ensure availability.
- Taxis: Taxi services are available at the airport, with drop-off areas located in front of the terminal building. Fare information can be obtained from the taxi dispatcher, and travelers should expect to pay around $20-$25 for a ride to downtown Nantucket. It's recommended to book a taxi ahead of time during off-peak hours to avoid delays.
- Ride-Share Services: Shared ride services such as Uber and Lyft are available at the airport. Pickup areas are located in the same area as the taxi drop-off. Travelers should note that there may be restrictions on the number of passengers and amount of luggage allowed.
- Airport Shuttles: Airport shuttles are a convenient option for those traveling to and from nearby hotels. The shuttle service is provided by several local hotels and can be arranged in advance or upon arrival. Fares vary depending on the hotel and destination. Booking in advance is recommended to secure your spot, especially during busy periods.
- Public Transportation: Public transportation is available through the Nantucket Regional Transit Authority. The bus stop is located just outside the terminal building, and travelers can purchase tickets on board or in advance. The bus runs on a regular schedule and provides service to various locations on the island, making it an affordable and convenient option for getting around.
iFly Tip: Find out why key airport hubs are essential for global airline networks.
Airport Hotels
Traveling can be a tiring experience, and having a comfortable place to rest near the airport can make your journey much smoother. If you're planning a trip and are flying via the airport, we have a guide that provides you with a list of some of the best hotels near the airport. These hotels not only offer a comfortable stay but are also conveniently located near local attractions. Whether you're in search of a tranquil retreat, a beachfront property, or a hotel that offers cultural exploration, you'll find a variety of options to suit your preferences. You can rest assured that you'll find a hotel that fits your needs and budget. View all the airport Hotels now.
Dining, Shopping & Enjoying the Airport
At Nantucket Airport, travelers can enjoy a variety of dining and shopping options before their flight. For a quick bite, we recommend checking out ACK Shack, located in the main terminal. This restaurant offers a variety of sandwiches, salads, and snacks, perfect for a light meal on the go. For a more sit-down experience, head to Cisco Brewers Airport, located post-security in the gate area. This restaurant offers a full menu of burgers, sandwiches, and salads, as well as a selection of local beers on tap.
When it comes to shopping, ACK has a few options to choose from. For a last-minute souvenir or gift, stop by Nantucket Treasures, located in the main terminal. This store offers a variety of locally-made items, including jewelry, artwork, and clothing. For a wider selection of travel essentials, head to Hudson News, also located in the main terminal. Here, you'll find snacks, magazines, books, and other items to make your flight more comfortable.
The locations of all food, shops, and services at ACK Airport can be found using iFly's interactive map.
Passenger Services
- Free Wi-Fi: ACK Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
- Lost and Found: If you misplace an item during your journey, the lost and found office is located in the terminal building for your convenience.
- Children's Play Area: To keep young travelers entertained, ACK Airport features a designated children's play area.
- Special-Needs Services: The airport offers wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
- ATM: ATMs are available in the terminal building, providing access to banking services while you’re at the airport.
- First Aid Station: In case of a medical emergency, a first aid station is located in the terminal building. Airport staff are also available to assist with arranging transportation to a nearby hospital if needed.
Flight Status Info
As a traveler, it's important to stay up-to-date with the status of your flight. At the airport, there are several ways to check the status of your flight.
One of the most convenient ways to check flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information about flight departures, delays, and gate information.
Another way to stay informed about your flight status is by using your airline's mobile phone app. Most airlines offer apps that allow you to track your flight status, receive alerts about departure delays, cancellations, or gate changes, and even check in for your flight. You can also sign up for text, email, or push notifications to receive updates about your flight status.
Passengers can check the status of their flight departure at Nantucket Memorial Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: Nantucket Memorial Airport (ACK) is located on Nantucket Island, Massachusetts, United States.
- Terminals: The airport has one terminal building that handles all commercial and general aviation flights.
- Airlines Served: The airport is served by major airlines including Cape Air, JetBlue Airways, and Delta Air Lines. For a list of all airlines, check out the ACK Airlines Served page.
- Passenger Traffic: Nantucket Memorial Airport handles approximately 4,000 passengers daily.
- Daily Flights: The airport sees around 50 daily flights.
- Top Destinations: The most popular destinations served from ACK are Boston, New York City, Washington D.C., Atlanta, and Chicago.
- Hub Status: Nantucket Memorial Airport is a hub for Cape Air and Tradewind Aviation.
Airport History
Nantucket Airport is a public airport located on the island of Nantucket in Massachusetts, United States. The airport has a rich history that dates back to the early 1900s. Here are some of the significant events in the airport's history:
- 1919 - First recorded flight to Nantucket Island by pilot George C. Aiken.
- 1942 - The airport was commissioned by the US Army Air Corps and used as a training base during World War II.
- 1946 - The airport was returned to civilian control and commercial flights resumed.
- 1957 - The airport's runway was extended to accommodate larger aircraft.
- 1980 - The airport was renamed ACK in honor of veterans who served in World War II, Korea, and Vietnam.
- 2001 - The airport underwent a major renovation, including the construction of a new terminal building.
- 2019 - ACK Airport celebrated its 100th anniversary with a series of events and activities.
Today, the airport serves as a vital transportation hub for visitors and residents of Nantucket Island. With its rich history and modern amenities, the airport continues to play an important role in the community.
Airport Contact Information
For more information about Nantucket Memorial Airport, please refer to the following contact details:
- IATA Code: ACK
- Airport Website
- Phone: +1 508-325-5300
- Email: [email protected]
- Mailing Address: Nantucket Memorial Airport, 14 Airport Road, Nantucket, MA 02554, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Nantucket Memorial Airport Q&A
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