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East Midlands Airport EMA Airport Traveler Guide

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EMA Airport Insights & Guide

Key EMA Airport Topics:

Getting to Know EMA Airport

Discover East Midlands Airport (EMA), your entry to the UK's Midlands, known for its Robin Hood-inspired Sherwood Forest. EMA not only simplifies your travel with efficient amenities like diverse dining and shopping but also stands out with its unique Robin Hood statue, greeting travelers. This guide streamlines your airport experience, covering flight updates, parking, and more. For broader airport insights, check the Comprehensive Airport Guide on iFly.com. Navigate EMA effortlessly and immerse in its unique charm.

iFly Tip: Ensure smooth travels by checking out our baggage info and tips page.

East Midlands Airport, with the airport code EMA, has one terminal building with three floors. The terminal building is divided into two sections: the Departure Hall and the Arrivals Hall. The Departure Hall is located on the ground floor, while the Arrivals Hall is on the first floor. The second floor is used for airport offices and lounges.

The Departure Hall has 44 check-in desks, and the airport recommends that passengers arrive at least two hours before their scheduled departure time. The Departure Hall also has a security area, duty-free shops, restaurants, cafes, and bars. Passengers can access the gates from the Departure Hall, which are located on the first floor.

The Arrivals Hall has baggage reclaim, customs, and immigration facilities. Passengers can access the ground transportation options, including buses, taxis, and car rentals, from the Arrivals Hall.

East Midlands Airport is served by several major airlines, including Ryanair, Jet2, and TUI Airways. Ryanair uses gates 1-10, Jet2 uses gates 11-16, and TUI Airways uses gates 17-24. Other airlines use gates 25-30.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

EMA has only one terminal, making it easy for travelers to navigate. All gates, check-in counters, and baggage claim areas are located within the same building, and there is no need for shuttle buses or trains to get between terminals. The terminal is spacious and well-organized, with clear signage and helpful staff to assist travelers with any questions or concerns. Walking times within the terminal are minimal, and there are plenty of seating areas and food options available for passengers waiting for their flights. Overall, navigating EMA Airport is a breeze, thanks to its single-terminal design.

Tips from EMA Frequent Flyers

To help make your experience at East Midlands Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from EMA-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"While EMA has just one terminal, it can get busy, especially during peak hours. I recommend using the interactive map on the airport's website to familiarize yourself with the layout before you arrive. It saves a lot of time!" — John S., Derby, UK, December 2023

"EMA's terminal is straightforward, but if you're flying with Ryanair, remember that gates 1-10 are all in one area, making it easy to find your way. Just follow the signs, and you'll be at your gate in no time." — Emily T., Loughborough, UK, February 2024

Getting To/From the City

"The Skylink bus service is a lifesaver for getting to Nottingham or Leicester. It's reliable and runs frequently, so you don't have to worry about missing it. Plus, it's cheaper than a taxi!" — Ahmed K., Nottingham, UK, March 2024

"If you're in a hurry, taxis are available right outside the arrivals. Just make sure to agree on the fare before you start your journey to avoid surprises." — Priya M., Leicester, UK, April 2024

Parking

"For short trips, I always use the short-stay parking. It's a bit pricier, but the convenience of being close to the terminal is worth it. If you're just picking someone up, the cell phone waiting area is perfect to avoid parking charges." — David L., Nottingham, UK, May 2024

"Long-stay parking is the best for vacations. Book online in advance for discounts and peace of mind. The shuttle service to the terminal is quick and efficient." — Sarah P., Leicester, UK, June 2024

Inside the Airport

"If you have time before your flight, try the local dishes at The Grainstore Restaurant & Bar. It's a great way to start your journey with a taste of the Midlands." — Michael J., Derby, UK, July 2024

"For a quick snack, Patisserie Valerie is my go-to. Their pastries are delicious, and it's a nice treat before boarding." — Lucy F., Loughborough, UK, August 2024

Avoiding Delays and Stress

"Check your flight status on the airport's website or your airline's app before leaving for the airport. It gives you peace of mind knowing there are no unexpected delays." — Tom R., Nottingham, UK, September 2024

"Arrive at least two hours early, especially during holiday seasons. Security can be a bit slow, but the staff is friendly and does their best to keep things moving." — Hannah C., Leicester, UK, October 2024

iFly Tip: Avoid delays by learning about common security checkpoint mistakes.

Picking Up and Dropping Off Passengers

EMA Airport provides several options for picking up and dropping off passengers. If you are dropping off passengers, you can use the designated drop-off zone located outside the terminal building. However, please note that there is a time limit of 10 minutes for dropping off passengers and you cannot leave your vehicle unattended. If you need more time, you can use the short-stay car park located adjacent to the terminal building.

If you are picking up passengers, you can use the designated pick-up zone located outside the terminal building. However, please note that there is no waiting allowed and you must remain with your vehicle at all times. Alternatively, you can use the cell-phone waiting area located approximately 5 minutes away from the terminal building. This area allows you to wait in your vehicle until your passengers are ready to be picked up. Please note that curbside parking is strictly prohibited and vehicles parked illegally will be subject to fines and/or towing.

Parking Facilities & Options

If you're traveling through the airport, you'll find a variety of parking options available to suit your needs. The airport offers several on-site parking options, including short-stay, mid-stay, and long-stay parking lots and garages. These lots are conveniently located within walking distance of the terminal, making them a great option for those who want to park as close to the airport as possible.

If you're picking up passengers, you can use the cell phone waiting area located just a short distance from the terminal. This area allows you to wait in your car until your passengers are ready to be picked up, so you don't have to circle the airport or pay for parking.

For those who require handicapped parking, there are designated spaces available in all of the airport's parking lots and garages. These spaces are located close to the terminal and are clearly marked for easy identification.

If you're looking for a more economical parking option, off-airport parking is also available near East Midlands Airport. These lots are located just a short distance from the airport and offer shuttle service to and from the terminal. This can be a great option for those who want to save money on parking without sacrificing convenience.

Transportation Options

EMA offers a variety of ground transportation options for travelers to choose from:

  • Car Rentals: Several major car rental providers are available at East Midlands Airport, including Avis, Europcar, Hertz, and National. Their rental desks are located in the Arrivals Hall of the terminal building. It is advisable to book your rental car in advance to ensure availability, especially during peak travel times.
  • Taxis: Taxi services are readily accessible at the airport, with a designated drop-off area located outside the terminal building. The fare for a taxi ride varies depending on your destination and the time of day. It is recommended to check the fare with the taxi driver beforehand. A typical ride to Nottingham city center takes about 30 minutes.
  • Ride-Share Services: Shared ride services such as Uber and Lyft are available at the airport. The pickup area for these services is located outside the terminal building, near the taxi drop-off area. Be aware that some restrictions may apply, such as the number of passengers allowed per ride and luggage capacity.
  • Airport Shuttles: Airport shuttles provide a convenient option for travelers, operating between the airport and nearby hotels. Pickup areas are located outside the terminal building. Fares vary depending on your destination and the shuttle provider, so it's best to check with the shuttle driver beforehand. Booking in advance is recommended to secure your spot.
  • Public Transportation: Several bus services are available at the airport. The Skylink bus service operates between the airport and nearby cities such as Derby, Leicester, and Nottingham. The bus stop is located outside the terminal building, and fares vary depending on your destination. Tickets can be purchased directly from the bus driver or online. The Skylink service runs frequently, making it a reliable option for reaching your destination.

iFly Tip: Get to know the captain and first officer’s roles during flight in our cockpit operation overview.

Airport Hotels

Looking for a comfortable and convenient place to stay near the airport? We've got you covered! Our guide features a selection of the best hotels, from luxury accommodations to quaint apartments, all within a short distance from the airport. Whether you're a business traveler or a leisure traveler, you'll find the perfect hotel that caters to your needs. Enjoy amenities like complimentary WiFi, private parking, and easy access to local attractions. Discover hotels like the contemporary Radisson Blu Hotel, the unique self-catering Dbs Serviced Apartments, or the tranquil Delven House. Ready to book now? View all EMA Hotels including rates, on a map.

Dining, Shopping & Enjoying the Airport

The airport offers a wide range of dining and shopping options for travelers. Whether you're looking for a quick bite or a sit-down meal, there's something for everyone.

For a taste of local cuisine, head to The Grainstore Restaurant & Bar, located in the departure lounge. This restaurant offers a variety of dishes made with locally sourced ingredients, including burgers, salads, and sandwiches. If you're in the mood for something sweet, stop by Patisserie Valerie for a delicious pastry or cake.

When it comes to shopping, East Midlands Airport has plenty of options to choose from. For duty-free shopping, head to World Duty Free, where you can find a range of products including cosmetics, fragrances, and alcohol. If you're looking for souvenirs or gifts, WHSmith and Boots offer a variety of items including books, snacks, and travel accessories.

The locations of all food, shops, and services at East Midlands Airport can be found using iFly's interactive map.

Passenger Services

  • Free Wi-Fi: EMA Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
  • Lost and Found: If you misplace an item during your journey, the lost and found office is located in the arrivals area for your convenience.
  • Children's Play Area: To keep young travelers entertained, EMA Airport features designated children's play areas where kids can burn off some energy before the flight.
  • Special-Needs Services: The airport offers wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
  • ATM: ATMs are available throughout the airport, providing access to banking services while you’re at the airport.
  • First Aid Station: In case of a medical emergency, trained staff are on hand to provide assistance.
  • Airport Lounges: EMA Airport features the Escape Lounge, accessible to all passengers for a fee or through membership programs. The lounge offers amenities such as complimentary Wi-Fi, beverages, snacks, and a comfortable seating area to relax before your flight. Additionally, the lounge provides a quiet space with workstations, a full bar, and even shower facilities for those needing to freshen up before a long journey.

Flight Status Info

As an air traveler, it's important to stay updated on the status of your flight. Fortunately, there are several ways to get flight status information at East Midlands Airport.

One option is to use the in-airport flight displays (FIDS), which provide real-time updates on flight departures, delays, and gate information. These displays can be found throughout the airport, including in the departure lounge and near the check-in desks.

Passengers can also be alerted about departure delays, cancellations, or gate changes via the use of airline mobile phone apps. Many airlines have their own apps that allow passengers to receive push notifications about their flight status. Alternatively, passengers can sign up for text or email alerts through their airline's website.

Another option is to check the status of your flight departure at East Midlands Airport by visiting the flight departures page on ifly.com. This website provides real-time updates on flight departures, delays, and gate information, making it a reliable source for air travelers.

By utilizing these resources, air travelers can stay informed about their flight status and avoid any potential delays or disruptions to their travel plans.

Passengers can check the status of their flight departure at EMA by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: East Midlands Airport (EMA) is located in Leicestershire, United Kingdom, approximately 18 miles from Nottingham, Derby, and Leicester.
  • Terminal: The airport has one terminal building, with the ground floor dedicated to arrivals and the first floor used for departures.
  • Airlines Served: Major airlines serving EMA include Ryanair, Jet2.com, and TUI Airways. For a full list of airlines, visit the EMA Airlines Served page.
  • Passenger Traffic: East Midlands Airport handles approximately 10,000 passengers daily.
  • Daily Flights: The airport operates around 100 daily flights.
  • Top Destinations: Popular destinations from EMA include Palma de Mallorca, Alicante, Malaga, Belfast International, and Amsterdam.
  • Hub Status: EMA serves as a hub for cargo airlines such as UPS Airlines and DHL Aviation.

Airport History

The airport is an international airport located in the East Midlands region of England. It was first opened in 1965 as a Royal Air Force station, but was later converted into a commercial airport in 1966. Since then, it has undergone several changes and developments to become the airport it is today.

Significant events in the airport's history include:
  • 1965 - East Midlands Airport is opened as a Royal Air Force station
  • 1966 - The airport is converted into a commercial airport
  • 1985 - The terminal building is expanded to accommodate more passengers
  • 1993 - The airport is privatized and sold to the National Express Group
  • 2004 - A new runway is constructed to accommodate larger aircraft
  • 2009 - The airport is sold to the Manchester Airports Group
  • 2010 - The airport's name is changed from Nottingham East Midlands Airport to EMA
  • 2013 - A new terminal building is opened to replace the old one
  • 2018 - The airport celebrates its 50th anniversary
Today, EMA Airport serves over 4 million passengers annually and offers flights to over 80 destinations worldwide. It continues to be an important hub for both leisure and business travelers in the East Midlands region of England.

Airport Contact Information

For more information about East Midlands Airport, please refer to the following contact details:

  • IATA Code: EMA
  • Airport Website
  • Phone: +44 (0)871 919 9000
  • Email: [email protected]
  • Mailing Address: East Midlands Airport, Castle Donington, Derby, DE74 2SA, United Kingdom

Note that the contact information provided here is subject to change by the airport operator(s).

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East Midlands Airport Q&A

The airport has one terminal building with three floors, making navigation straightforward.
The Skylink bus service provides convenient connections to Nottingham, Derby, and Leicester. Taxis and ride-share services are also available.
There are short-stay, mid-stay, and long-stay parking options within walking distance of the terminal. A cell phone waiting area is available for pickups.
The Grainstore Restaurant & Bar offers a variety of meals, and Patisserie Valerie provides pastries and cakes. WHSmith and Boots offer snacks and travel essentials.
Flight status can be checked on in-airport displays, airline mobile apps, or the iFly.com flight departures page.
Major airlines include Ryanair, Jet2, and TUI Airways, with specific gates allocated to each.
Yes, the airport offers wheelchair assistance, accessible restrooms, and other services. It's advised to inform your airline in advance.
Yes, there are designated children's play areas to entertain young travelers before their flights.
Use the cell phone waiting area to avoid parking fees, or the designated pick-up zone where you must remain with your vehicle.
The Escape Lounge is available for a fee or through membership, offering Wi-Fi, snacks, and a comfortable seating area.

Find more help here for your journey through the airport