lost luggage on conveyor

PHX Lost And Found Help Phoenix Sky Harbor Airport

Explore Today's Deals

iFly.com
Adobe
iFly.comPHXPhoenix Sky Harbor Airport

PHX Airport Lost and Found

Have you lost an item at Phoenix Sky Harbor Airport? Don't worry, this guide is designed to help you navigate through the process of locating your lost items. From contact information and operating hours of the Lost and Found office to specific procedures for different locations within the airport, this article contains all the information you'll need to increase your chances of retrieving your lost belongings.

Scroll down to get specific information about what to do if you lost an item at PHX.

Tips, Help & Resources

iFly.com helps you get to, through, and between airports like a pro. Here are some suggestions to help you on your trip through the airport:

Contact Information and Operating Hours

If you've lost an item in the common areas of Phoenix Sky Harbor Airport, including the terminals, PHX Sky Train®, buses, or parking areas, you can reach out to the Sky Harbor Lost and Found office. Unfortunately, there are no specific operating hours provided. However, you can contact them using the following methods:

Please note that there is no online form available to report lost items at PHX.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect that you've lost an item in the airport terminals, on the PHX Sky Train®, or within the parking areas, you should contact the Sky Harbor Lost and Found office. Remember, items left in these locations are only held for 10 days, except for keys which are held for 30 days. After this period, items are either donated, disposed of, or sent to the Phoenix Police Department depending on their content.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints, you will need to contact the Transportation Security Administration (TSA) directly. You can do this by visiting their lost and found page here.

Items Lost in Other Areas

For items lost in other areas of the airport, such as the PHX Sky Train®, buses, or parking areas, you should also contact the Sky Harbor Lost and Found office using the contact information provided above.

Items Lost on the Plane

If you believe you've left an item on your aircraft after arriving at Phoenix Sky Harbor Airport, there are several options available to you. You can return to the gate where your flight disembarked. If the gate is not accessible, seek assistance from airport personnel. Another option is to visit the airport's Lost and Found desk if one is available. This desk is usually located in a central area of the airport for easy access. If the airport does not have a Lost and Found desk, or if it is not open, you can go to the luggage/baggage services desk for your airline. This is typically located in the baggage claim area. If these options are not successful, you can contact your airline directly. Most airlines have procedures in place to handle lost items.

Lost Checked Baggage

If your checked baggage does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, don't panic. The first step is to contact the airline's baggage services desk, which is typically located near the baggage claim area. The airline will have procedures in place to track and locate lost baggage. In the rare case that your baggage cannot be located, the airline will guide you through the process of making a claim for your lost items.

The following are the most popular airlines that service Phoenix Sky Harbor Airport:

If your airline is not listed above, check out airlines that serve PHX for contact info and more.

How to File a Report

Since there is no online form to report lost items at Phoenix Sky Harbor Airport, the best way to file a report is by contacting the Lost and Found office directly. When filing a report, it's important to provide as much detail as possible about the lost item, including its brand, color, size, type, and any identifiable features. You should also provide your first and last name, contact number, date and time of travel, and the airline used.

Collection, Delivery, and Charges

Unfortunately, there's no specific information provided about the collection, delivery, or any charges associated with lost and found services at Phoenix Sky Harbor Airport. You can contact the Lost and Found office for more information on these matters.

Special Considerations

It's important to note that used blankets and pillows that are not contained within original packaging or attached to other property are disposed of and do not enter the physical inventory of lost and found items. This protocol, effective from November 1, 2018, is due to biohazard risks. Exceptions to this policy exist for baby blankets and pillows, items attached to other property, or items that contain a name and/or contact information.

Also, be aware of third-party services like reclaimlostproperty.com, which are not affiliated with Sky Harbor. All reports of lost items and inquiries should be directed to the official Lost and Found office.

Last updated:

Frequently Asked Questions (FAQ)

If you've lost an item in the common areas of the airport, including the terminals, PHX Sky Train®, buses, or parking areas, you can reach out to the Sky Harbor Lost and Found office. You can contact them via phone at 602-273-3333 or via email at [email protected].
For items lost at TSA security checkpoints, you will need to contact the Transportation Security Administration (TSA) directly. You can do this by visiting their lost and found page here.
If you believe you've left an item on your aircraft after arriving at Phoenix Sky Harbor Airport, you have several options. You can return to the gate where your flight disembarked, seek assistance from airport personnel, visit the airport's Lost and Found desk, go to the luggage/baggage services desk for your airline, or contact your airline directly. Most airlines have procedures in place to handle lost items.
If your checked baggage does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, the first step is to contact the airline's baggage services desk, which is typically located near the baggage claim area. The airline will have procedures in place to track and locate lost baggage.
Since there is no online form to report lost items at Phoenix Sky Harbor Airport, the best way to file a report is by contacting the Lost and Found office directly. When filing a report, provide as much detail as possible about the lost item, including its brand, color, size, type, and any identifiable features. You should also provide your first and last name, contact number, date and time of travel, and the airline used.
Yes, used blankets and pillows that are not contained within original packaging or attached to other property are disposed of and do not enter the physical inventory of lost and found items due to biohazard risks. Exceptions to this policy exist for baby blankets and pillows, items attached to other property, or items that contain a name and/or contact information.