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John Glenn Columbus Airport CMH Airport Traveler Guide

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CMH Airport Insights & Guide

Key CMH Airport Topics:

Getting to Know CMH Airport

Welcome to the online guide for John Glenn Columbus Airport, a significant transport hub located in Columbus, Ohio. Known for its four well-structured terminals and a wide array of passenger services, CMH stands out as an airport that prioritizes convenience and traveler satisfaction. This guide offers a comprehensive overview of the airport, from navigating its terminals to exploring its dining and shopping options. For those journeying beyond Columbus or coming from another airport, our worldwide airport list is a handy resource to help you navigate airports around the globe.

iFly Tip: Discover a variety of helpful air travel topics on our comprehensive reference guide.

The airport has four terminals: Concourse A, Concourse B, Concourse C, and the Main Terminal. Concourse A has 10 gates and is primarily used by Southwest Airlines. Concourse B has 12 gates and is used by American Airlines, Delta Air Lines, and United Airlines. Concourse C has 8 gates and is used by Frontier Airlines and Spirit Airlines. The Main Terminal has 32 gates and is used by various airlines, including Air Canada, Alaska Airlines, and JetBlue Airways.

When navigating the airport, it's important to know which terminal your airline is using. You can check your boarding pass or ask an airport employee for assistance. The airport also provides clear signage throughout the terminals to help you find your way.

Once you know which terminal you need to be in, you can easily move between them using the airport's shuttle service. The shuttle runs every 5-7 minutes and is free of charge.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

John Glenn Columbus Airport has four terminals: Concourse A, Concourse B, Concourse C, and Main Terminal. The terminals are connected to each other by a pedestrian walkway, which is accessible from the baggage claim area of each terminal. The walkway between the Main Terminal and Concourse C is the longest, taking approximately 10 minutes to walk. The walkway between the Main Terminal and Concourse A takes about 5 minutes, and the walkway between the Main Terminal and Concourse B takes about 7 minutes.

For passengers who prefer not to walk, there is a complimentary shuttle bus that runs between all terminals. The shuttle bus runs every 5-10 minutes and is wheelchair accessible. Additionally, there is a train that runs between the Main Terminal and Concourse B, which is located on the second floor of the terminal. The train runs every 2-3 minutes and is also wheelchair accessible.

Tips from CMH Frequent Flyers

To help make your experience at John Glenn Columbus International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from CMH-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"When traveling through CMH, it's helpful to remember that the shuttle service between terminals is quick and efficient. I always use it when I have a tight connection, as it saves time compared to walking." — Emily K., Westerville, OH, December 2023

"Don't forget to check the interactive maps online before you arrive. It gives you a good sense of where everything is located, especially if you're new to the airport." — Raj P., Dublin, OH, February 2024

Getting To/From the City

"For a stress-free trip to downtown Columbus, I prefer using the COTA bus. It's reliable and much cheaper than a taxi or rideshare." — Carlos M., Gahanna, OH, March 2024

"If you have a lot of luggage, consider using a taxi or rideshare. It's more convenient than the bus, especially if you're traveling with family." — Sarah J., New Albany, OH, April 2024

Parking

"The Long-Term Garage is my go-to for parking. It's a bit more expensive, but the convenience of being close to the terminal is worth it for longer trips." — Mike H., Reynoldsburg, OH, June 2024

"If you're looking to save money, the off-airport parking lots are a great option. They offer free shuttles to the terminal and are very reliable." — Linda T., Grove City, OH, July 2024

Inside the Airport

"For a quick bite, I recommend grabbing a sandwich at Au Bon Pain in the Main Terminal. It's perfect for a pre-flight snack." — Olivia R., Hilliard, OH, August 2024

"If you have time, check out the Ohio Market in Concourse B for some local snacks and souvenirs. It's a nice way to bring a piece of Ohio with you." — Jason W., Pickerington, OH, September 2024

Avoiding Delays and Stress

"Always arrive at least two hours early, especially during peak travel times. The security lines can be unpredictable, and it's better to be safe than sorry." — Hannah S., Upper Arlington, OH, October 2024

"Keep an eye on the flight information displays. They are updated frequently and can help you avoid unnecessary stress if there's a gate change or delay." — Kevin L., Worthington, OH, November 2024

iFly Tip: Ensure a stress-free journey by reading our tips for overweight travelers.

Picking Up and Dropping Off Passengers

At the airport, passengers can be picked up and dropped off at the curbside of the Main Terminal or any of the three concourses: A, B, and C. However, drivers should be aware of the curbside parking restrictions and time limits. Unattended vehicles are not allowed to park or wait at the curbside, and drivers are not allowed to leave their vehicles unattended at any time. Violators will be ticketed and towed.

If you need to wait for arriving passengers, the airport provides a free cell-phone waiting area located near the airport's entrance. Drivers can park and wait for their passengers to call them and let them know they are ready to be picked up. This area is a convenient option for drivers who want to avoid circling the airport or paying for parking while waiting for their passengers.

Parking Facilities & Options

John Glenn Columbus Airport offers a variety of parking options to accommodate all travelers. There are several parking lots and garages located within walking distance of the terminals, including the Red, Blue, and Green Lots, as well as the Long-Term Garage. For those who prefer to park closer to their terminal, there is also a Short-Term Garage located adjacent to the Main Terminal.

If you are waiting to pick up a passenger, there are cell phone waiting areas available near the airport. These areas allow you to wait in your vehicle until your passenger has arrived and is ready to be picked up.

Handicapped parking is available in all parking areas at Columbus Airport. There are designated spaces located near the entrances of each parking area, as well as in the garages.

For those looking for a more economical parking option, off-airport parking is available near the airport. These parking lots offer shuttle service to and from the airport, and can be a cost-effective alternative to parking at the airport itself.

Get details about CMH parking options and rates, along with more economical off-airport parking here.

Transportation Options

CMH Airport offers a variety of ground transportation options to help travelers get to their destinations.

  • Rental Cars: If you prefer to rent a car, there are several car rental facilities available at the airport, including major providers such as Avis, Budget, Enterprise, Hertz, and National. You can find the rental car counters in the baggage claim area of the terminal.
  • Taxis: If you need a taxi, you can find them outside of baggage claim. The airport sets the fares for taxis, and they are based on the distance you travel. The fare from the airport to downtown Columbus is approximately $25.
  • Ride Share Services: Shared ride services, such as Uber and Lyft, are also available at the airport. You can find the pickup areas for these services outside of baggage claim. However, please note that these services have restrictions on the size of the vehicle and the number of passengers.
  • Airport Shuttles: Airport shuttles are available for travelers who need transportation to nearby hotels. You can find the pickup areas for these shuttles outside of baggage claim. The fares for these shuttles vary depending on your destination.
  • Public Transportation: If you prefer public transportation, the Central Ohio Transit Authority (COTA) operates a bus service that connects the airport to downtown Columbus and other areas. You can find the COTA bus stop outside of baggage claim. The fare for a one-way trip is $2.75.

iFly Tip: Discover the benefits of TSA PreCheck and make your airport security a breeze.

Airport Hotels

Travel can be tiring, but a comfortable and convenient hotel can make all the difference. Whether you're seeking a place to relax before an early flight, a convenient location for a business trip, or a base to explore the city, we've got you covered. From well-known chains like Fairfield Inn & Suites by Marriott and Hampton Inn to unique stays like Housepitality - The Gahanna Ranch, there are options to suit every traveler's needs. Most of these hotels offer amenities like complimentary WiFi, fitness centers, and shuttle services to and from the airport. Some are also conveniently located near local attractions, making it easy for you to explore the city during your stay. Ready to book now? View all Columbus Airport Hotels here.

Dining, Shopping & Enjoying the Airport

If you're looking for a bite to eat or some last-minute shopping at Columbus Airport, you won't be disappointed. Concourse B is home to Wolfgang Puck Express, a popular restaurant chain known for its delicious pizzas and pastas. If you're in the mood for something lighter, head to Concourse C and check out the salad bar at Cameron Mitchell Market. For a quick snack, grab a sandwich or pastry at Au Bon Pain in the Main Terminal.

When it comes to shopping, you'll find plenty of options at CMH. If you're looking for souvenirs or gifts, head to the Ohio Market in Concourse B. For luxury goods and designer brands, check out the shops in Concourse A, including Michael Kors and Tumi. And if you need to pick up some reading material for your flight, stop by Hudson News in the Main Terminal.

The locations of all food, shops, and services at CMH Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, discover what's available here.

Passenger Services

The airport offers a variety of passenger services to make your travel experience as comfortable as possible.

For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available at the airport, located in the main terminal. If you are traveling with children, there are designated play areas located in Concourse B and Concourse C to keep them entertained.

For travelers with special needs, John Glenn Columbus Airport offers a range of services including wheelchair assistance, accessible restrooms, and designated parking spaces. For those requiring medical assistance or first aid, the airport is equipped with a medical clinic located in the main terminal.

For your banking needs, there are ATMs located throughout the airport, and currency exchange services are available in the main terminal.

Flight Status Info

As an air traveler, it's important to stay informed about the status of your flight. Fortunately, there are several ways to get flight status updates at Columbus Airport.

One of the easiest ways to check flight status is by using the in-airport flight displays (FIDS). These screens are located throughout the airport and provide real-time information on flight departures, arrivals, delays, and gate information. Simply find the display for your airline and flight number to get the latest updates.

Another helpful tool is the use of airline mobile phone apps. Most major airlines have their own app that allows passengers to check their flight status, receive alerts about departure delays, cancelations, or gate changes, and even check-in for their flight. Passengers can also choose to receive updates via text, email, or push notifications.

Finally, passengers can check the status of their flight departure at CMH by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: John Glenn Columbus International Airport (CMH) is located in Columbus, Ohio, United States.
  • Terminals: The airport features a Main Terminal, which includes Concourse A, Concourse B, and Concourse C.
  • Airlines Served: Major airlines serving CMH include American Airlines, Delta Air Lines, and Southwest Airlines. For a full list of airlines, visit the CMH Airlines Served page.
  • Passenger Traffic: John Glenn Columbus International Airport handles approximately 30,000 passengers daily.
  • Daily Flights: The airport operates around 150 daily flights.
  • Top Destinations: The most popular destinations served from CMH are Atlanta, Chicago, New York, Dallas, and Denver.
  • Hub Status: CMH serves as a hub for Southwest Airlines and NetJets.

Airport History

CMH, formerly known as Port Columbus International Airport, is a civil-military airport located in Columbus, Ohio. The airport was named in honor of the late astronaut and Ohio Senator John Glenn.

Here are some significant events in the airport's history:

  • 1929 - The airport was established as a municipal airport.
  • 1941 - The airport was taken over by the United States Army Air Forces and renamed to the Northeast Army Airfield.
  • 1946 - The airport was returned to civilian control and renamed Port Columbus Airport.
  • 1958 - The airport's terminal building was expanded and a new control tower was constructed.
  • 1974 - The airport was renamed Port Columbus International Airport to reflect its growing international traffic.
  • 1991 - A new terminal building was opened to replace the outdated 1958 terminal.
  • 2016 - The airport was renamed John Glenn Columbus International Airport in honor of the late astronaut and Ohio Senator John Glenn.

Today, CMH Airport serves more than 8 million passengers annually and offers nonstop flights to more than 40 destinations across the United States and Mexico.

Airport Contact Information

For more information about Columbus John Glenn Columbus International Airport, please refer to the following contact details:

  • IATA Code: CMH
  • Airport Website
  • Phone: +1 614-239-4000
  • Email: [email protected]
  • Mailing Address: John Glenn Columbus International Airport, 4600 International Gateway, Columbus, OH 43219, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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John Glenn Columbus Airport Q&A

The pedestrian walkways between terminals are efficient, but if you're in a hurry, the shuttle service runs every 5-10 minutes and is a faster option.
The COTA bus is a budget-friendly option costing around $2.75, while taxis charge approximately $25 to downtown. Ride-share services like Uber and Lyft are also available.
Rental car facilities are located in the baggage claim area, with major providers like Avis, Budget, and Enterprise available.
There are several parking options including Short-Term and Long-Term Garages, and off-airport lots offer shuttle services to the terminals for more economical rates.
Concourse B offers Wolfgang Puck Express, while Au Bon Pain in the Main Terminal is great for quick snacks and coffee.
Arrive at least two hours before your flight, especially during holidays, and keep an eye on flight information displays for real-time updates.
Ride-share pickups are located outside the baggage claim area, which is well-marked for easy access.
Designated play areas for children are located in Concourse B and Concourse C to keep them entertained.
Yes, there is a free cell phone waiting area near the airport entrance where you can wait for arriving passengers to call you.
Use the in-airport flight displays or airline mobile apps for real-time updates, or check the flight departures page on ifly.com.