CMH Airport Lost and Found
Have you misplaced an item while traveling through John Glenn Columbus Airport? Don't worry, we've got you covered. This guide will walk you through the steps to take to retrieve your lost belongings, from contacting the Lost and Found department to filing a report and arranging collection. We'll also provide you with information on location-specific procedures and special considerations for sensitive items.
Scroll down to get specific information about what to do if you lost an item at CMH.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of CMH's in-terminal ATMs or currency exchangers.
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- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
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Contact Information and Operating Hours
The Lost and Found department at John Glenn Columbus Airport is dedicated to helping travelers recover their lost items. The department operates Monday through Friday, from 10 a.m. to 6 p.m. Please note that the office is closed on holidays and weekends.
Location-Specific Procedures
Recovering lost items at the airport depends on where the item was misplaced. Here are the procedures for different locations within the airport:
Items Lost in Airport Terminals
If you suspect you have lost an item within the airport terminal, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, please contact the Lost and Found department directly.
Items Lost at Security Checkpoint Areas
For items lost at a TSA security checkpoint, please contact the TSA Lost and Found department at +1-614-239-5035.
Items Lost in Other Areas
For items lost in parking areas, rental car facilities, shuttle buses, and similar areas not located inside the airport, please contact the relevant department or service provider.
Items Lost on the Plane
If you believe you've left an item on the aircraft after arriving at John Glenn Columbus Airport, you have several options. You can return to the gate where your flight disembarked, provided you're still within the secure area of the airport. If this isn't possible, or if you've left the secure area, you can head to the lost and found desk, if one is available at the airport.
Another option is to visit the luggage/baggage services desk for your airline, typically located in the baggage claim area. This desk can assist with items left on the plane or lost during the flight. If none of these options are viable, or if they prove unsuccessful, you can contact your airline directly. Each airline has its own policy regarding lost items, so it's essential to reach out to them as soon as possible.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight arrives at John Glenn Columbus Airport, you should contact your airline immediately. Airlines typically have a dedicated desk or service area in the baggage claim section where you can report your missing bag and initiate a search.
The following are the most popular airlines that service John Glenn Columbus Airport, along with their contact information:
- American Airlines Contact Info
- Delta Air Lines Contact Info
- Southwest Airlines Contact Info
- United Airlines Contact Info
If your airline is not listed above, check out airlines that serve CMH for contact info and more.
How to File a Report
To report a lost item, visit the Lost and Found page on the airport's website. You will need to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. The more detail you provide, the easier it will be to locate your item.
Collection, Delivery, and Charges
Once your item has been located, you will be contacted by the Lost and Found department to arrange collection. Please note that there may be a storage fee for items left for an extended period. The airport does not currently offer a delivery service for found items.
Special Considerations
For sensitive items like passports or electronics, additional security measures may be required. The airport takes privacy concerns seriously and will handle such items with the utmost care. Be aware that items are stored for 90 days. After this period, unclaimed items may be disposed of according to airport policy. Please be wary of third-party services that may charge unauthorized fees for the return of lost items.
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Frequently Asked Questions (FAQ)
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