Emergency / Medical Servicesat Raleigh-Durham RDU Airport
Dial 9-1-1 in an emergency from any terminal phone.
People With Special Needs / Persons With Disabilities
Travelers with disabilities will find the following services at RDU Airport (note that elevators & restrooms are accessible, and parking spaces are clearly marked):
When making airline reservations, state your special needs, including wheelchair. Also, if a person has to accomany you to the gate he/she needs airline permission to do so.
TTY phones are located throughout the terminals, or ask any staff member.
TTY services are in Terminal 1, at gates A23 & A25; at T2 in baggage claim near information desk and at gates C1 & C24.
Parking for passengers with disabilities is available in all parking garages and Park & Ride lots; Shuttles for Park & Ride lots are lift-equipped (reserve one b calling 919-840-7277).
Working Dogs - Pet relief areas are located at:
Terminal 1, curbside between Baggage Claim 3 and taxi staging area; and at
Terminal 2, curbside at lower-level baggage claim, just north of taxi staging area.
When making airline reservations, state your special needs, including wheelchair. Also, if a person has to accomany you to the gate he/she needs airline permission to do so.
TTY phones are located throughout the terminals, or ask any staff member.
TTY services are in Terminal 1, at gates A23 & A25; at T2 in baggage claim near information desk and at gates C1 & C24.
Parking for passengers with disabilities is available in all parking garages and Park & Ride lots; Shuttles for Park & Ride lots are lift-equipped (reserve one b calling 919-840-7277).
Working Dogs - Pet relief areas are located at:
Terminal 1, curbside between Baggage Claim 3 and taxi staging area; and at
Terminal 2, curbside at lower-level baggage claim, just north of taxi staging area.
Tips, Help & Resources
iFly.com helps you get around Raleigh-Durham airport with ease. Here are a few recommendations that can help you navigate and make the most of your airport visit:
- Check here for info on lounges or clubs where you might be able to access.
- Missing an item? Forget or lost something at security? Please find info & contact detail for items lost in the airport here.
- If you have a longer layover and need to kill some time before your flight's departure, check out these ideas to help pass the time.
- Search different travel sites, and even other airports near your departure or destination, to secure the cheapest flights available from Raleigh-Durham Airport.
- After clearing security, open the map of RDU airport to navigate through the terminals, and see all restaurant and shopping options along the way and at your gate.
- Wifi access is free, so getting on the internet will also help navigate thru the terminals or finding that cafe before you board.
Find more help here for your journey through the airport