Richmond Airport Lost and Found

RIC Airport Lost and Found

Have you misplaced an item while traveling through Richmond Airport? Don't worry, this article provides you with comprehensive information on how to retrieve your lost items. From contact information to operating hours, location-specific procedures, how to file a report, collection, delivery, and charges, we've got you covered. We also discuss special considerations for sensitive items like passports or electronics.

Scroll down to get specific information about what to do if you lost an item at RIC.

Tips, Help & Resources

iFly.com helps you get to, through, and between airports like a pro. Here are some suggestions to help you on your trip through the airport:

Need some cash or local currency for your trip? Go here for the location of RIC's in-terminal ATMs or currency exchangers.
Make use of the wifi offered for free with richmond-international-airport's terminals and explore the web if you have some time before your departure!
If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
Looking to get the best deal possible on your flight from RIC airport? Check multiple sites, and consider nearby airports.

Contact Information and Operating Hours

If you've misplaced something while traveling through Richmond Airport, the Airport Communications Center is responsible for managing Lost and Found items. You can reach them by calling 804-226-8585. This service is available 24/7, ensuring that you can report your lost item at any time.

Location-Specific Procedures

Items Lost in Airport Terminals

Items lost in common areas of the terminal, excluding security checkpoints, immigration and customs areas, airline lounges, or items left on an airplane, may have found their way into Airport Lost and Found. Contact the Airport Communications Center for assistance.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints, you should contact the TSA directly. You can do this by calling the same Airport Communications Center number: 804-226-8585.

Items Lost in Other Areas

Items that are lost on EasyPark shuttles or in other areas not located inside the airport, such as parking areas and rental car facilities, may also have been collected by the Airport Lost and Found. Reach out to the Airport Communications Center for these items as well.

Items Lost on the Plane

Forgetting personal items on the plane is a common occurrence among travelers. If you suspect that you've left an item on the aircraft after arriving at Richmond Airport, there are several options available to you. You can return to the gate, but bear in mind that security measures might prevent you from doing so. If possible, try locating a lost and found desk at the airport. Some airports provide this service, and they can help you retrieve your forgotten items.

Another option is to visit the luggage/baggage services desk for your airline, usually located in the baggage claim area. They can assist you in tracking down your lost item. If all else fails, you can contact your airline directly. Most airlines have procedures in place for such situations and will do their best to help you retrieve your lost item.

Lost Checked Baggage

If you've arrived at Richmond Airport and your checked baggage has not appeared in the baggage claim area within a reasonable amount of time, don't panic. The first step is to report the issue to the airline's baggage services desk, usually located in the same area. They will help you fill out a report and track your bag.

Popular airlines that service Richmond Airport include:

If your airline is not listed above, check out airlines that serve RIC for contact info and more.

How to File a Report

Richmond Airport does not support online form submission for lost items. To report a lost item, you must contact the Airport Communications Center directly. When reporting, be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Prompt reporting can increase the chances of recovering your lost item.

Collection, Delivery, and Charges

Once ownership of a lost item is confirmed, you have two options for retrieval. You can either schedule an on-site pickup by appointment during normal business hours, or have the item shipped to you via U.S. Mail or FedEx, although some restrictions may apply. A photo ID is required for on-site pickup. Please note that the airport will hold unclaimed property for a maximum of 60 days.

Special Considerations

It's important to note that sensitive items such as passports or electronics may require additional security measures or privacy considerations. Always ensure to report such items as soon as possible. Beware of third-party services that may charge unauthorized fees for lost and found services. The airport is not responsible for any charges incurred through these services.

Last updated: March 28, 2024

Frequently Asked Questions (FAQ)

If you've misplaced something while traveling through the airport, the Airport Communications Center is responsible for managing Lost and Found items. You can reach them by calling 804-226-8585. This service is available 24/7.

For items lost in common areas of the terminal, excluding security checkpoints, immigration and customs areas, airline lounges, or items left on an airplane, you may contact the Airport Communications Center. For items lost at TSA security checkpoints, you should contact the TSA directly via the same number. For items lost on EasyPark shuttles or in other areas not located inside the airport, such as parking areas and rental car facilities, you should also reach out to the Airport Communications Center.

If you've left an item on the aircraft after arriving at the airport, you can return to the gate, locate a lost and found desk at the airport, visit the luggage/baggage services desk for your airline, or contact your airline directly. Most airlines have procedures in place for such situations.

If your checked baggage has not appeared in the baggage claim area within a reasonable amount of time, report the issue to the airline's baggage services desk. They will help you fill out a report and track your bag. Here are the contact information for some popular airlines: Delta Airlines, United Airlines, Southwest Airlines, American Airlines.

To report a lost item, you must contact the Airport Communications Center directly. Be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property.

Once ownership of a lost item is confirmed, you can either schedule an on-site pickup by appointment during normal business hours, or have the item shipped to you via U.S. Mail or FedEx, although some restrictions may apply. A photo ID is required for on-site pickup.

Sensitive items such as passports or electronics may require additional security measures or privacy considerations. Always ensure to report such items as soon as possible. Beware of third-party services that may charge unauthorized fees for lost and found services. The airport is not responsible for any charges incurred through these services.

Find more help here for your journey through the airport

RIC Lost And Found Help Richmond Airport