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Syracuse Hancock Airport SYR Airport Traveler Guide

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Anthony Bruno
iFly.comSYRSyracuse Hancock Airport

SYR Airport Insights & Guide

Key SYR Airport Topics:

Getting to Know SYR Airport

Welcome to our comprehensive guide for Syracuse Hancock Airport . Serving as a gateway to the Central New York region, this airport is known for its ease of navigation and friendly service. One unique feature of SYR is its dedication to accessibility, with a range of services designed to accommodate every traveler's needs. This guide will provide you with essential information to navigate the airport and enhance your travel experience. If you're interested in exploring other airports on your journey, our complete guide to airports is an excellent resource.

Syracuse Airport Sign

iFly Tip: Make your journey stress-free with our baggage advice.

SYR Airport has three terminals: Main Terminal, Terminal A, and Terminal B. The Main Terminal is the largest and busiest terminal, with 15 gates. Terminal A and Terminal B each have 5 gates. Major airlines such as American Airlines, Delta Air Lines, and United Airlines operate out of the Main Terminal. Terminal A is used by Allegiant Air, while Terminal B is used by JetBlue Airways.

To navigate the airport, follow the signs that indicate the terminal you need to go to. If you're not sure which terminal your airline operates out of, check your ticket or contact your airline. Once you're in the correct terminal, look for the gate number on your ticket and follow the signs to that gate.

Need to find food or services? Use our interactive airport map to locate restaurants, shops, restrooms, and other amenities. You can also use the map to find your airline departure gate.

Connecting Between Terminals

At the airport, there are three terminals: the Main Terminal, Terminal A, and Terminal B. Getting between the terminals is easy and convenient. Passengers can walk between the terminals, and the walk time is approximately 5 minutes from the Main Terminal to Terminal A and 10 minutes from the Main Terminal to Terminal B.

For passengers who prefer not to walk, there is a shuttle bus that operates between the terminals. The shuttle bus runs every 10 minutes and is free of charge. The shuttle bus can be found outside of the Main Terminal and Terminal A, and it stops at all three terminals.

Tips from SYR Frequent Flyers

To help make your experience at Syracuse Hancock International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from SYR-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"If you're flying out of Terminal A, be sure to arrive a bit early. It's a smaller terminal, and sometimes the lines at security can back up, especially during peak hours. Keep an eye on the signage; it's pretty clear and will guide you to your gate without much hassle." — Maria G., North Syracuse, NY, January 2024

"For those connecting flights, the walk between terminals is quite short, but if you have heavy luggage, you might want to use the shuttle service. It’s efficient and saves you from the hassle of dragging your bags." — John D., Liverpool, NY, March 2024

Getting To/From the City

"Taking the Centro bus is a great budget option if you're heading downtown. It’s only $2 and runs frequently. Just make sure to check the schedule in advance so you’re not waiting too long." — Emily R., Syracuse, NY, February 2024

"If you’re in a rush, I recommend using ride-share services. They pick up right outside the terminal, and the drivers are usually familiar with the quickest routes to downtown." — Ahmed K., East Syracuse, NY, May 2024

Parking

"For long-term parking, I always opt for the off-airport lots. They offer competitive rates and shuttle service to the terminal that’s reliable and quick." — Lisa T., Cicero, NY, April 2024

"If you're just picking someone up, use the cell phone waiting area. It’s free and only a short drive to the terminal when your passenger is ready." — Kevin S., Clay, NY, June 2024

Inside the Airport

"If you want a good meal before your flight, the Empire Room is a great choice. It’s a bit pricier, but the view of the runway makes it worth it." — Rachel L., Baldwinsville, NY, July 2024

"For a quick caffeine fix, the Dunkin' Donuts in the Main Terminal is my go-to. The lines can get long, but they move fast." — Mark J., Manlius, NY, August 2024

Avoiding Delays and Stress

"Always check your flight status online before heading to the airport. SYR is generally smooth, but weather can cause unexpected delays, especially in winter." — Tom H., Fayetteville, NY, September 2024

"Arriving early is key, especially during holiday seasons. Security can get backed up, and arriving ahead of time helps avoid the stress." — Priya N., DeWitt, NY, October 2024

iFly Tip: Avoid unnecessary delays by staying aware of security checkpoint errors.

Picking Up and Dropping Off Passengers

At SYR Airport, passengers can be picked up and dropped off at the curbside of the Main Terminal, Terminal A, and Terminal B. However, there are restrictions on curbside parking, and vehicles cannot be left unattended. Drivers must stay with their vehicles at all times while waiting for passengers.

If drivers need to wait for passengers for an extended period of time, they can use the cell-phone waiting areas located near the airport. These waiting areas are free of charge and provide a convenient place for drivers to wait until their passengers are ready to be picked up. Once passengers are ready, drivers can easily make their way to the curbside for pick up.

Parking Facilities & Options

If you're flying out of the airport, you'll have several parking options to choose from. The airport offers both short-term and long-term parking in its parking garage, located directly across from the terminal building. There is also a surface lot located adjacent to the garage, which offers both short-term and long-term parking options.

If you're waiting to pick up a passenger, the airport has a free cell phone waiting area located just a few minutes from the terminal. This area allows you to wait in your car until your passenger is ready to be picked up, at which point you can quickly drive over to the terminal to meet them.

Handicapped parking is available in both the parking garage and the surface lot, with designated spaces located near the terminal building.

If you're looking for a more economical parking option, off-airport parking is available near the airport. These lots typically offer shuttle service to and from the airport, and can be a good choice if you're planning to be away for an extended period of time.

Get details about SYR parking options and rates, along with more economical off-airport parking here.

Transportation Options

When arriving at Syracuse Hancock Airport, there are several ground transportation options available to travelers.

  • Rental Cars: If you prefer to rent a car, there are several major car rental providers located at the airport, including Avis, Budget, Enterprise, Hertz, and National. You can find their rental counters located in the baggage claim area of the terminal.
  • Taxis: For those who prefer to take a taxi, there are designated drop-off areas located outside of the terminal. The fare for a taxi ride from the airport to downtown Syracuse is approximately $25.
  • Ride Share Services: Shared ride services, such as Uber and Lyft, are also available at Syracuse Airport. The pickup area for these services is located outside of the terminal, near the taxi drop-off area. However, it is important to note that there are restrictions on where these services can drop off passengers.
  • Airport Shuttles: If you prefer to take an airport shuttle, there are several options available. The Syracuse Regional Airport Taxi provides shuttle service to and from the airport, with pickup areas located outside of the terminal. The fare for this service varies depending on your destination.
  • Public Transportation: Finally, for those who prefer public transportation, the Centro bus system provides service to and from the airport. The bus stop is located outside of the terminal, near the taxi drop-off area. The fare for a one-way trip is $2.

iFly Tip: Discover the significance of global airline hubs in the aviation industry.

Airport Hotels

Looking for a convenient and comfortable stay near the airport? Our guide offers a selection of hotels to suit every traveler's needs. From budget-friendly options like the Red Roof Inn Syracuse and Motel 6-East Syracuse, NY, to luxurious stays at the Embassy Suites Syracuse and Best Western Plus East Syracuse, we have you covered. Most of these hotels are within a 2-mile radius of the airport, ensuring a quick commute for your flight. Many offer complimentary shuttle services, free Wi-Fi, and in-house restaurants or kitchens. Whether you're seeking a hotel with business facilities, family-friendly amenities, or proximity to local attractions, you'll find a suitable option here. Discover the best hotel options with our SYR Hotels guide.

Dining, Shopping & Enjoying the Airport

If you're looking for a bite to eat or some last-minute shopping before your flight, Syracuse Hancock Airport has plenty of options to choose from. For a quick snack or coffee, head to Dunkin' Donuts or Starbucks, both located in the Main Terminal. If you have more time to spare, check out Johnny Rockets for classic American burgers and milkshakes, or the Empire Room for a sit-down meal with a view of the runway.

For shopping, there are several options throughout the airport. In Terminal A, you'll find Hudson News for books, magazines, and snacks, as well as Tech on the Go for electronics and travel accessories. In Terminal B, there's a PGA Tour Shop for golf enthusiasts, and a Syracuse Treasures store for locally-made souvenirs.

The locations of all food, shops, and services at Syracuse Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, click here to navigate the options.

Passenger Services

SYR offers a range of passenger services to make your travel experience as comfortable and stress-free as possible. Whether you're traveling with children, have special needs, or need medical assistance, the airport has got you covered.

For those who need to stay connected, free Wi-Fi is available throughout the airport. If you've lost an item during your travels, head to the lost and found located in the main terminal. If you're traveling with little ones, there are children's play areas located in Terminal A and Terminal B.

If you require special assistance, the airport offers a range of services to accommodate your needs. From wheelchair assistance to hearing loops and visual paging, the airport is committed to making travel accessible for everyone. Additionally, there are accessible restrooms and parking spaces available.

For your banking needs, there is an ATM located in the main terminal. If you require medical assistance, there is a first aid station located in the main terminal as well. If you need additional medical assistance, there is a medical center located just outside of the airport.

Flight Status Info

As an air traveler, it's important to stay up-to-date with the status of your flight. Luckily, there are several ways to check the flight status at SYR Airport.

One of the most convenient ways is to use the in-airport flight displays (FIDS) located throughout the airport. These displays provide real-time information on flight departures, arrivals, delays, and gate information. Simply find the display that corresponds with your flight and check the status.

Another way to stay informed is through airline mobile phone apps. Most airlines offer apps that allow passengers to check the status of their flight, receive alerts about departure delays, cancellations, or gate changes, and even check in for their flight. These apps can be downloaded for free on both iOS and Android devices.

In addition to mobile apps, passengers can also receive updates via text, email, and push notifications. To sign up for these alerts, simply visit your airline's website and enter your flight information.

Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: Syracuse Hancock International Airport (SYR) is located in Syracuse, New York, United States.
  • Terminals: The airport features a Main Terminal, Terminal A, and Terminal B. Terminal A and B are primarily used for charter flights and cargo operations.
  • Airlines Served: Major airlines serving the airport include Delta Air Lines, United Airlines, and American Airlines. For a comprehensive list of airlines, visit the SYR Airlines Served page.
  • Passenger Traffic: Syracuse Hancock handles approximately 8,000 passengers daily.
  • Daily Flights: The airport sees around 80 daily flights.
  • Top Destinations: The most popular destinations served from SYR are Atlanta, Charlotte, Chicago, Detroit, and Philadelphia.
  • Hub Status: Syracuse Hancock is a hub for Boutique Air and FedEx Express.

Airport History

SYR Airport, located in Syracuse, New York, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:

  • 1919 - The first airport in Syracuse, known as the Taft Farm Flying Field, opens.
  • 1927 - The airport is officially named Hancock Field in honor of Lt. Col. Francis S. Hancock, who died in a plane crash during World War I.
  • 1940s - The airport undergoes major expansion to accommodate military aircraft during World War II.
  • 1950s - Commercial airlines begin offering flights out of Hancock Field.
  • 1962 - The airport's name is changed to Syracuse Hancock International Airport to reflect its growing international connections.
  • 1990s - The airport undergoes a series of renovations and upgrades, including the addition of a new terminal building.
  • 2001 - Following the September 11th terrorist attacks, the airport implements new security measures to ensure passenger safety.
  • 2010s - The airport continues to expand and modernize, with the addition of new airlines and destinations.

Today, Syracuse Hancock International Airport serves over 2 million passengers annually and is an important hub for travel in upstate New York.

Airport Contact Information

For more information about Syracuse Hancock International Airport, please refer to the following contact details:

  • IATA Code: SYR
  • Airport Website
  • Phone: +1 315-454-4330
  • Email: [email protected]
  • Mailing Address: Syracuse Hancock International Airport, 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Syracuse Hancock Airport Q&A

The airport has three terminals: the Main Terminal, Terminal A, and Terminal B. Major airlines such as American Airlines, Delta Air Lines, and United Airlines operate from the Main Terminal. Allegiant Air uses Terminal A, and JetBlue Airways operates from Terminal B.
You can walk between the terminals, with a 5-minute walk from the Main Terminal to Terminal A and a 10-minute walk to Terminal B. Alternatively, a free shuttle bus runs every 10 minutes between the terminals.
You can take the Centro bus for a budget-friendly option, costing about $2. Taxis and ride-share services like Uber and Lyft are also available, with taxi fares to downtown Syracuse approximately $25.
Rental car services are located in the baggage claim area. Major providers include Avis, Budget, Enterprise, Hertz, and National.
The airport offers short-term and long-term parking in a garage and a surface lot. The free cell phone waiting area is located a few minutes from the terminal, allowing you to wait until your passenger is ready for pickup.
Yes, you can find Dunkin' Donuts and Starbucks in the Main Terminal for quick snacks and coffee. Johnny Rockets and the Empire Room offer more substantial meal options.
You can check flight status via in-airport flight displays, airline mobile apps, or the airport's flight departures page on ifly.com for real-time updates.
The airport offers wheelchair assistance, hearing loops, visual paging, accessible restrooms, and designated parking spaces to accommodate passengers with special needs.
Hudson News and Tech on the Go are located in Terminal A, while Terminal B features a PGA Tour Shop and Syracuse Treasures for souvenirs.
Yes, there are several hotels within a 2-mile radius, such as the Red Roof Inn Syracuse and Embassy Suites Syracuse. Many offer complimentary shuttle services to and from the airport.