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TUS Lost And Found Help Tucson Airport

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TUS Airport Lost and Found

Traveling can be stressful, and the last thing you need is to lose an item during your journey. Luckily, if you happen to misplace something at the Tucson Airport, there are procedures in place to help you retrieve your lost belongings. This article provides comprehensive information about the Lost and Found office at the airport, including contact details, operating hours, and specific procedures for different locations within the airport.

Scroll down to get specific information about what to do if you lost an item at TUS.

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Contact Information and Operating Hours

The Tucson Airport Authority (TAA) operates a Lost and Found office for items found within the Tucson Airport terminal, TAA parking facilities, and parking shuttles. You can reach the Lost and Found office by calling (520) 573-8156 during their operating hours, which are 8:30 a.m. to 4:30 p.m., Monday to Friday, excluding holidays. Please note that visits to the Lost and Found office are by appointment only.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect that you have lost an item within the airport terminal, TAA parking lots, the parking garage, or TAA parking shuttles, these items are securely stored for 30 days before disposition at the TAA Lost and Found office.

Items Lost at Security Checkpoint Areas

For items that may have been left at a TSA checkpoint, please contact the TSA directly via +1-520-799-9302.

Items Lost in Other Areas

For items lost in areas such as parking areas, rental car facilities, shuttle buses, and similar areas that are not located inside the airport, these items are also taken to the TAA Lost and Found office.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Tucson Airport, there are several steps you can take. First, if the plane is still at the gate, you can return and inquire about your item. If this isn't possible, head to the lost and found desk, if one is available at the airport.

Another option is to visit the luggage/baggage services desk for your airline, typically located in the baggage claim area. You can also contact your airline directly to report your lost item. Different airlines have different procedures for handling lost items, so it's important to reach out as soon as possible.

Lost Checked Baggage

If your checked bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. First, contact the airline's baggage service office, which is typically located near the baggage claim area. They can assist you in tracking your luggage. If your luggage is indeed lost, they will guide you through the process of filing a claim.

Here are the most popular airlines that service Tucson Airport, along with their contact information:

If your airline is not listed above, check out airlines that serve TUS for contact info and more.

How to File a Report

The Tucson Airport does not support online form submission for lost items. Therefore, to report a lost item, you must contact the appropriate Lost and Found office based on where you suspect the item was lost. When reporting a lost item, be prepared to provide your First and Last Name, Contact number, Date and Time of travel, the Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.

Collection, Delivery, and Charges

Once your lost item has been located and you've properly identified it, you can arrange for its return. There are two available options:

  • On-site pickup: You can pick up your items during business hours, 9 a.m.-4 p.m. Mondays – Fridays except holidays. A photo ID is required at the time of pick up. If you need to pick up the item after office hours, arrangements can be made by calling (520) 573-8156 when the office is staffed. Representatives of the owners may pick up items with proper identification and verified permission of the owner.
  • U.S. Mail: Arrangements can be made to return small items via the U.S. Postal Service if a mailing container with proper postage is provided to the Lost and Found office.

Special Considerations

For sensitive items like passports or electronics, the Lost and Found staff secures these items while trying to research and locate potential owners. Please be aware of third-party services that may charge unauthorized fees. If you believe you've lost a sensitive item, it's recommended to contact the Lost and Found office directly.

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Frequently Asked Questions (FAQ)

If you misplace an item within the airport terminal, TAA parking lots, the parking garage, or TAA parking shuttles, these items are securely stored for 30 days at the TAA Lost and Found office.
You can reach the Lost and Found office by calling (520) 573-8156 during their operating hours, which are 8:30 a.m. to 4:30 p.m., Monday to Friday, excluding holidays. Visits to the Lost and Found office are by appointment only.
For items that may have been left at a TSA checkpoint, you should contact the TSA directly via +1-520-799-9302.
If the plane is still at the gate, you can return and inquire about your item. If this isn't possible, head to the lost and found desk or the luggage/baggage services desk for your airline, typically located in the baggage claim area. You can also contact your airline directly to report your lost item.
First, contact the airline's baggage service office, which is typically located near the baggage claim area. They can assist you in tracking your luggage. If your luggage is indeed lost, they will guide you through the process of filing a claim.
Once your lost item has been located and you've properly identified it, you can arrange for its return either by on-site pickup during business hours or by U.S. Mail if a mailing container with proper postage is provided to the Lost and Found office.