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Worcester Regional Airport ORH Airport Traveler Guide

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ORH Airport Insights & Guide

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Getting to Know ORH Airport

Discover Worcester Regional Airport, central Massachusetts' premier travel hub, known for its unique location atop a hill, offering picturesque takeoffs and landings. Ideal for both business and leisure travelers, ORH ensures a seamless experience with its efficient services and modern amenities.

For all your airport needs, from navigating terminals to flight updates, our Comprehensive Airport Guide has you covered, ensuring a smooth journey from start to finish at ORH.

iFly Tip: Learn about valet services and more on our comprehensive parking guide.

ORH Airport has one terminal building with two levels. The upper level is for departures and the lower level is for arrivals. The terminal has a total of 6 gates, with 4 gates on the upper level and 2 gates on the lower level. The gates are numbered from 1 to 6, with gate 1 being the closest to the security checkpoint.

The terminal building at ORH is relatively small, but it offers a range of services and amenities for travelers. There are several food and beverage options available, including a café and a bar. The airport also has a gift shop where you can purchase souvenirs and travel essentials. Free Wi-Fi is available throughout the terminal building.

Major airlines that operate at the airport include American Airlines, Delta Air Lines, and JetBlue Airways. These airlines use gates 1-4 on the upper level of the terminal building.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

Worcester Regional Airport has only one terminal building which houses all of the airport's facilities including check-in, security, baggage claim and departure gates. The terminal is easily accessible and passengers can walk from the parking lot to the terminal in just a few minutes. There are no shuttle buses or trains available to move between terminals since there is only one terminal building. Therefore, passengers do not need to worry about getting lost or confused while navigating between terminals at Worcester Airport.

Tips from ORH Frequent Flyers

To help make your experience at Worcester Regional Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from ORH-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"Even though ORH has just one terminal, it can get busy during peak hours. I recommend arriving at least two hours before your flight to avoid any last-minute rush. The gates are easy to find, but it’s always good to have some buffer time." — John D., Worcester, MA, December 2023

"If you're flying with JetBlue, remember that their check-in counters are usually on the upper level. It’s also where you’ll find the security checkpoint, so it’s quite convenient." — Emily K., Shrewsbury, MA, February 2024

Getting to/from the City

"The WRTA buses are a great budget option if you're heading to downtown Worcester. They run frequently and are quite reliable. Just check the schedule ahead of time to plan your trip." — Carlos M., Auburn, MA, March 2024

"For a quick and hassle-free ride to the city, I usually book an Uber. The pickup area is right outside the terminal, and it saves you the trouble of parking." — Sarah P., Leicester, MA, May 2024

Parking

"The parking garage is super convenient if you want to be close to the terminal. It's worth the extra cost if you're in a hurry or have heavy luggage." — Mike L., Millbury, MA, April 2024

"For longer trips, I always use the off-airport parking lots. They offer shuttle services to the terminal, and it’s a great way to save on parking fees." — Linda S., Holden, MA, June 2024

Inside the Airport

"Don’t miss The Hangar Pub and Grill if you have some time before your flight. They have a great selection of local beers and delicious burgers." — Alex T., Paxton, MA, July 2024

"If you need a quick caffeine fix, Dunkin' Donuts is your go-to spot. It’s right in the main terminal and perfect for grabbing a coffee before boarding." — Rachel J., Grafton, MA, August 2024

Avoiding Delays and Stress

"To avoid stress, always check the flight status online or via your airline's app before heading to the airport. It’s a lifesaver during unpredictable weather." — David R., West Boylston, MA, September 2024

"Security lines can be unpredictable, so I always recommend getting TSA PreCheck if you travel often. It speeds up the process significantly." — Lisa N., Northborough, MA, October 2024

iFly Tip: Get the details on how to obtain a gate pass by visiting our gate pass guide.

Picking Up and Dropping Off Passengers

At the airport, passengers can be picked up and dropped off at the curbside of the terminal building. However, there are restrictions on curbside parking, and vehicles cannot be left unattended. Drivers are advised to remain with their vehicles at all times and to use the cell-phone waiting area if they need to wait for their passengers.

The cell-phone waiting area is located just a short distance from the terminal building and is free to use. Drivers can park their vehicles in the designated area and wait for their passengers to call or text them when they are ready to be picked up. Once the passengers have collected their luggage and are ready to be picked up, the driver can proceed to the curbside to collect them.

Parking Facilities & Options

Worcester Regional Airport offers several parking options for travelers. There are both short-term and long-term parking lots available, as well as a covered parking garage. The parking garage is located directly across from the terminal, making it a convenient option for those who want to park as close as possible to their departure gate.

In addition to the on-site parking options, Worcester Airport also offers a cell phone waiting area for those who are picking up arriving passengers. This area is located just outside the terminal and allows drivers to wait for their passengers to arrive without having to pay for parking.

Handicapped parking is available in all of the airport's parking lots and garage. These spaces are located close to the terminal and are clearly marked for easy identification.

For those who are looking for a more economical parking option, off-airport parking is also available near ORH. These lots offer shuttle service to and from the airport and can be a great way to save money on parking fees.

Transportation Options

Worcester Regional Airport offers various ground transportation options for travelers to choose from:

  • Car Rentals: Car rental facilities are available at Worcester Regional Airport, with major providers such as Avis, Budget, Enterprise, and Hertz. The rental car counters are conveniently located in the terminal building, making it easy for passengers to pick up and drop off their vehicles. It is advisable to book your rental car in advance, especially during peak travel times, to ensure availability.
  • Taxis: Taxi services are readily available at the airport, with drop-off areas located outside the terminal building. The fare for a taxi ride varies depending on the destination, so it is recommended to confirm the fare with the driver before starting the journey. Taxis provide a convenient and quick way to reach your destination.
  • Ride-Share Services: Shared ride services, such as Uber and Lyft, are also available at Worcester Regional Airport. Passengers can request a ride using their smartphone app and proceed to the designated pickup area outside the terminal building. Note that some ride-sharing services may have restrictions on the number of passengers and luggage allowed, so be sure to check these details when booking your ride.
  • Airport Shuttles: Airport shuttles are a convenient option for travelers who want to avoid the hassle of driving and parking at the airport. The shuttle service operates between the airport and nearby hotels, with pickup areas located outside the terminal building. The fare for the shuttle service varies depending on the destination and the number of passengers. Booking in advance is recommended to secure your spot, especially during busy periods.
  • Public Transportation: For those who prefer public transportation, Worcester Regional Transit Authority (WRTA) offers bus services to and from the airport. The bus stop is located outside the terminal building, and passengers can purchase tickets onboard or at the WRTA Customer Service Center. This is an affordable option for reaching various destinations in the region.

iFly Tip: Discover the best ways to pack efficiently using our carry-on packing tips.

Airport Hotels

Traveling can be exhausting, and finding the right hotel to rest and recharge is crucial. We offer a variety of hotels that cater to different needs, from those looking for a luxurious stay to those seeking budget-friendly options. Our list includes hotels with spacious yards and patio accommodations, to those offering complimentary breakfast and indoor pools. For those interested in exploring the city, there are hotels located near popular tourist spots and cultural sites. Let's help you find your perfect stay. Click here to view all Worcester Airport Hotels.

Dining, Shopping & Enjoying the Airport

ORH offers a variety of dining and shopping options for travelers. If you're looking for a quick bite, Dunkin' Donuts is located in the main terminal and serves coffee, breakfast sandwiches, and pastries. For a sit-down meal, The Hangar Pub and Grill is a popular choice among locals and visitors alike. They offer a variety of pub-style food and a great selection of craft beers. The Hangar is located just a short walk from the main terminal.

If you need to pick up some last-minute items before your flight, there are a few stores to choose from. Hudson News offers a selection of magazines, books, and snacks. They also have a variety of travel essentials such as headphones, chargers, and travel pillows. For duty-free shopping, head to the Duty Free Americas store located in the international terminal. They offer a wide selection of liquor, tobacco, and luxury goods.

The locations of all food, shops, and services at ORH Airport can be found using iFly's interactive map.

Passenger Services

  • Free Wi-Fi: Worcester Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
  • Lost and Found: If you misplace an item during your journey, the lost and found office is located in the terminal building for your convenience.
  • Children's Play Area: To keep young travelers entertained, Worcester Airport features a designated children's play area, offering a safe and fun space for kids to burn off some energy before their flight.
  • Special-Needs Services: The airport offers wheelchair assistance, special seating arrangements, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
  • ATM: Banking services are available at the airport, making it easy to take care of any financial needs before your flight.
  • First Aid Station: In case of a medical emergency, a first aid station staffed by trained medical professionals is available, ensuring that passengers have access to immediate care if needed.

Flight Status Info

As a traveler, it's important to stay informed about the status of your flight. At ORH Airport, there are several ways to check for updates and changes to your flight's departure time and gate information.

One way to stay informed is by using the in-airport Flight Information Display System (FIDS), which provides real-time updates on flight departures, delays, and gate information. These displays can be found throughout the airport, including near the check-in counters and in the gate areas.

Another way to stay informed is by using your airline's mobile phone app. Many airlines offer apps that allow you to receive push notifications, text messages, or emails about any changes to your flight's status. These apps also allow you to check in for your flight, view your boarding pass, and track your luggage.

Passengers can also check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: Worcester Regional Airport (ORH) is located in Worcester, Massachusetts, United States.
  • Terminal: The airport has one terminal building serving all passengers.
  • Airlines Served: Major airlines include American Airlines, Delta Air Lines, and JetBlue Airways. For a full list of airlines, visit the ORH Airlines Served page.
  • Passenger Traffic: Worcester Regional Airport handles approximately 1,500 passengers daily.
  • Daily Flights: The airport operates around 20 to 30 daily flights.
  • Top Destinations: The most popular destinations are Philadelphia, New York, Orlando, Fort Lauderdale, and Detroit.
  • Hub Status: Worcester Regional Airport is used as a hub by American Airlines and JetBlue Airways.

Airport History

The airport, located in Worcester, Massachusetts, has a rich history dating back to the early 20th century. Here are some significant events in the airport's history:

  • 1926: The airport was established as Worcester Airport with a single runway and a small terminal building.
  • 1940s: During World War II, the airport was used by the military for training exercises and as a base for aircraft maintenance.
  • 1950s: The airport underwent major renovations and expansions, including the addition of a new terminal building and a longer runway.
  • 1970s: Worcester Airport was renamed Worcester Regional Airport to reflect its growing importance as a regional transportation hub.
  • 1990s: The airport saw a decline in passenger traffic due to the rise of larger airports in Boston and Providence.
  • 2000s: The airport underwent another round of renovations and upgrades, including the addition of a new parking garage and the expansion of the terminal building.
  • 2010s: Worcester Airport saw a resurgence in passenger traffic thanks to the arrival of low-cost carriers like JetBlue and American Airlines.

Today, ORH continues to serve as an important transportation hub for the region, offering convenient access to destinations across the United States and beyond.

Airport Contact Information

For more information about Worcester Regional Airport (ORH), please refer to the following contact details:

  • IATA Code: ORH
  • Airport Website
  • Phone: +1 508-799-1741
  • Email: [email protected]
  • Mailing Address: Worcester Regional Airport, 375 Airport Drive, Worcester, MA 01602, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Worcester Regional Airport Q&A

The airport has one terminal building with two levels. The upper level is for departures and the lower level is for arrivals.
The airport offers short-term and long-term parking lots, a covered parking garage located directly across from the terminal, and a cell phone waiting area for picking up passengers.
Transportation options include car rentals, taxis, ride-share services like Uber and Lyft, airport shuttles, and the Worcester Regional Transit Authority (WRTA) bus service.
Yes, Dunkin' Donuts and The Hangar Pub and Grill are available for quick bites and sit-down meals, respectively, inside the terminal.
Yes, complimentary Wi-Fi access is available throughout the terminal.
Major airlines operating at the airport include American Airlines, Delta Air Lines, and JetBlue Airways.
Yes, the airport provides wheelchair assistance, special seating arrangements, and other services for passengers with special needs.
The lost and found office is located within the terminal building for your convenience.
Yes, there is a designated children's play area to keep young travelers entertained before their flight.
Flight status can be checked via the in-airport Flight Information Display System (FIDS), your airline's mobile app, or the flight departures page on ifly.com.

Find more help here for your journey through the airport