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Des Moines Airport DSM Airport Traveler Guide

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DSM Airport Insights & Guide

Key DSM Airport Topics:

Getting to Know DSM Airport

Welcome to your online guide for Des Moines Airport . Nestled in the heartland of the United States, DSM is an efficient and friendly airport that serves as a gateway to the vibrant city of Des Moines, Iowa. With three terminals and a range of amenities, DSM offers a comfortable and hassle-free travel experience. Notably, DSM is home to the Iowa Aviation Museum, offering travelers a glimpse into the state's rich aviation history. For more information about other airports you may be visiting, our global airport directory is a valuable resource for any traveler.

iFly Tip: For a full range of air travel resources, check out our Flying Info and Tips page.

The airport has three terminals: Concourse A, Concourse C, and the Main Terminal. Concourse A has 9 gates and is used primarily by Delta and United airlines. Concourse C has 4 gates and is used by Allegiant Air and Frontier Airlines. The Main Terminal has 14 gates and is used by American Airlines, Southwest Airlines, and other smaller airlines.

When arriving at DSM, passengers will enter the Main Terminal. From there, they can access Concourse A and Concourse C via a walkway. The airport also provides shuttle service between the terminals for those who need it.

Passengers should allow ample time to navigate the airport, especially during peak travel times. DSM recommends arriving at least 90 minutes before a domestic flight and 2 hours before an international flight to ensure enough time for check-in, security screening, and navigating the terminals.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

Des Moines Airport has three terminals: Concourse A, Concourse C, and Main Terminal. The Main Terminal is the central hub of the airport, while Concourse A and Concourse C are located on either side of the Main Terminal. Passengers can easily walk between the terminals, as they are all connected by covered walkways. The walking time between Concourse A and the Main Terminal is approximately 5 minutes, and the walking time between Concourse C and the Main Terminal is approximately 7 minutes.

If you prefer not to walk, there is also a complimentary shuttle bus service that runs between the terminals. The shuttle bus operates 24 hours a day, 7 days a week, and runs every 10-15 minutes. The shuttle bus stops are located outside of each terminal, and the ride between terminals takes approximately 3-5 minutes.

Tips from DSM Frequent Flyers

To help make your experience at Des Moines Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from DSM-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"If you're connecting between terminals at DSM, it's usually quicker to walk if you're able. The covered walkways are well-marked and easy to follow. Just give yourself a bit of extra time during peak hours." — Emma T., West Des Moines, IA, February 2024

"For those with mobility issues, the shuttle service operates efficiently. It's a good idea to wait near the shuttle stops as they come by every 10-15 minutes." — John K., Ankeny, IA, April 2024

Getting To/From the City

"Taking the DART bus is a great budget-friendly option to get to downtown Des Moines. It's reliable and only costs $2. Make sure to have exact change." — Priya M., Urbandale, IA, January 2024

"If you're in a hurry, taxis have a flat rate to downtown, which is convenient. Just be aware that during peak times, there might be a bit of a wait." — Carlos R., Clive, IA, May 2024

Parking

"For long trips, I always park in the Economy Lot. It's cheaper, and the shuttle to the terminal is pretty frequent. Just allow a bit of extra time to catch the shuttle." — Megan L., Johnston, IA, March 2024

"If you're just picking someone up, use the Cell Phone Waiting Area. It's free and you can wait there until your passenger is ready for pickup." — Tom S., Altoona, IA, June 2024

Inside the Airport

"If you have time before your flight, grab a burger at B-Bop's in Concourse C. It's a local favorite and much better than typical airport food." — Lisa P., Norwalk, IA, July 2024

"For a quick caffeine fix, Dunkin Donuts in the Main Terminal is my go-to. Lines can get long, so try to stop by early if you can." — Ahmed J., Waukee, IA, August 2024

Avoiding Delays and Stress

"Always check the flight status displays as soon as you arrive at the airport. They’re updated in real-time and can save you from any surprises at the gate." — Rachel B., Indianola, IA, September 2024

"Download your airline's app for instant updates on your flight. I find the notifications about gate changes and delays super helpful." — Michael H., Grimes, IA, October 2024

iFly Tip: Learn how to communicate your needs to airline staff with tips from our overweight passengers guide.

Picking Up and Dropping Off Passengers

At Des Moines Airport, passengers can be picked up and dropped off at designated curbside areas outside of the Main Terminal and Concourses A and C. However, there are strict restrictions on curbside parking, and vehicles cannot be left unattended. Drivers must remain with their vehicles at all times while waiting for passengers.

If you need to wait for your arriving passenger, the airport offers a convenient cell-phone waiting area located near the airport entrance. This area allows drivers to park for free and wait in their vehicles until their passenger has arrived and retrieved their luggage. Once the passenger is ready to be picked up, the driver can quickly proceed to the curbside area for pick-up.

Parking Facilities & Options

Des Moines Airport offers several parking options for travelers, including on-site parking and off-airport parking. The airport has three parking areas, including the Hourly Parking Lot, the Daily Parking Lot, and the Economy Parking Lot. The Hourly Parking Lot is located in front of the terminal, providing easy access to the airport. The Daily Parking Lot is located just a short walk from the terminal, and the Economy Parking Lot is located further away from the terminal, but offers the most affordable parking rates.

For those who need to wait for arriving passengers, the airport has a Cell Phone Waiting Area located just outside the terminal. This area provides a convenient place to wait for passengers to arrive, without having to pay for parking.

Handicapped parking is available in all parking lots, with designated spaces located close to the terminal. There are also shuttle buses available to transport passengers from the Economy Parking Lot to the terminal, making it easier for those with mobility issues to get to the airport.

Off-airport parking is also available for those looking for a more economical parking option. These parking lots are located near the airport and offer shuttle service to and from the terminal. Many off-airport parking lots offer lower rates than on-site parking, making them a great option for budget-conscious travelers.

Get details about DSM parking options and rates, along with more economical off-airport parking here.

Transportation Options

DSM offers a variety of ground transportation options to help you get to your destination. Whether you prefer renting a car, taking a taxi, using shared ride services, or public transportation, the airport has you covered.

  • Rental Cars: If you need to rent a car, the airport has several car rental companies to choose from, including Avis, Budget, Enterprise, Hertz, and National. The rental car facilities are located just across from the terminal building, and you can easily access them via a covered walkway.
  • Taxis: For those who prefer taking a taxi, you can find them outside of the baggage claim area. The airport has established a flat rate system, so you know exactly how much your ride will cost before you get in the car. The flat rate is $25 for a one-way trip to downtown Des Moines, and $32 for a one-way trip to West Des Moines.
  • Ride Share Services: If you're looking for a more affordable option, you can use shared ride services like Uber or Lyft. The pickup area for these services is located outside of the baggage claim area, and you can request a ride using the app on your smartphone. Keep in mind that there may be restrictions on the number of passengers or amount of luggage you can bring, so be sure to check the app before booking your ride.
  • Airport Shuttles: The airport also offers shuttle services to nearby hotels and other destinations. The shuttle pickup area is located outside of the baggage claim area, and you can purchase tickets from the shuttle driver. Fares vary depending on your destination, so be sure to ask the driver for the current rates.
  • Public Transportation: Finally, if you prefer using public transportation, the airport is served by the Des Moines Area Regional Transit Authority (DART). You can catch the bus at the bus stop located outside of the terminal building. The fare is $2 per ride.

iFly Tip: Find out how TSA PreCheck can improve your airport experience.

Airport Hotels

Searching for the perfect hotel near the airport? Look no further. We've compiled a list of hotels that offer not only convenience but also comfortable accommodations and great amenities. From the Quality Inn & Suites, just 0.8 miles away, to the Baymont by Wyndham, located 2.2 miles away, there are options to suit every traveler's needs. Each hotel offers unique amenities, such as complimentary airport shuttle services, WiFi, and even indoor swimming pools. Discover the best hotel options with our comprehensive guide on the airport Hotels.

Dining, Shopping & Enjoying the Airport

Des Moines Airport offers a variety of dining and shopping options for travelers. Whether you're looking for a quick bite or a sit-down meal, there's something for everyone.

For those in a rush, there are several fast food options available throughout the airport, including McDonald's, Subway, and Dunkin Donuts. For a more leisurely meal, try B-Bop's, a local favorite for burgers and fries. B-Bop's is located in Concourse C.

If you're in the mood for a drink, head to the Full Court Press bar in the Main Terminal. They offer a wide selection of craft beers and cocktails, along with a menu of appetizers and sandwiches.

When it comes to shopping, DSM has a variety of stores to choose from. For last-minute travel essentials, visit the CNBC Newsstand in Concourse A or the InMotion Entertainment store in the Main Terminal. For souvenirs and gifts, check out the Iowa Marketplace in Concourse C.

The locations of all food, shops, and services at DSM Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and newsstands, explore the facilities at this link.

Passenger Services

DSM Airport is a modern airport with a range of passenger services available to make your journey as smooth and comfortable as possible.

For those who need to stay connected, free Wi-Fi is available throughout the airport. If you have lost an item during your travels, the lost and found office is located in the main terminal. For families with children, there are designated children's play areas located in both concourse A and concourse C.

Special-needs services are available upon request, including wheelchair assistance and accessible restrooms. For those in need of medical assistance, a first aid station is available in the main terminal. For banking needs, there are ATMs located throughout the airport.

The airport is committed to providing excellent passenger services to ensure a stress-free travel experience.

Flight Status Info

As an air traveler, it's important to stay up-to-date with the status of your flight, especially if there are any delays, cancelations, or gate changes. Fortunately, there are several ways to get flight status information at Des Moines Airport.

One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the terminal and provide real-time updates on flight departures, arrivals, and gate information. Simply find the display that corresponds to your flight and check the status.

Another convenient way to stay informed about your flight is by using your airline's mobile phone app. Most airlines offer apps that allow you to view your flight status, receive push notifications about delays or gate changes, and even check in for your flight. Make sure to download your airline's app before you arrive at the airport.

In addition to mobile apps, airlines also offer other methods of communication, such as text, email, and push notifications. These options can be set up through your airline's website or app and will alert you if there are any changes to your flight status.

Passengers can check the status of their flight departure at Des Moines Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: Des Moines International Airport (DSM) is located in Des Moines, Iowa, United States.
  • Terminals: The airport features a Main Terminal, which includes Concourse A and Concourse C.
  • Airlines Served: The airport is served by major airlines including American Airlines, Delta Air Lines, and United Airlines. For a list of all airlines, check out the DSM Airlines Served page.
  • Passenger Traffic: Des Moines International handles approximately 10,000 passengers daily.
  • Daily Flights: The airport sees around 100 daily flights.
  • Top Destinations: The most popular destinations served from DSM are Chicago, Denver, Dallas, Minneapolis, and Phoenix.
  • Hub Status: DSM is a hub for several cargo carriers, including FedEx Express, UPS Airlines, and DHL Aviation.

Airport History

The Des Moines Airport, also known as the Des Moines International Airport, is located in Polk County, Iowa, United States. It was established in 1933 and has since undergone several renovations and expansions to accommodate the increasing number of passengers.

Here are some significant events in the airport's history:

  • 1933 - The airport was established as a municipal airport with a single runway.
  • 1942 - The airport was taken over by the US Army Air Corps and used as a training base during World War II.
  • 1946 - The airport was returned to the city of Des Moines and commercial flights resumed.
  • 1950s - The airport underwent significant expansion, including the addition of a new terminal building and longer runways.
  • 1970s - The airport continued to expand with the addition of a new concourse and parking garage.
  • 1990s - The airport underwent a major renovation, including the construction of a new terminal building and the addition of new amenities.
  • 2010s - The airport continued to modernize with the addition of new technology and upgrades to the runway and taxiway systems.

Today, the Des Moines Airport serves over 2 million passengers annually and offers nonstop flights to several major cities in the United States.

Airport Contact Information

For more information about Des Moines International Airport, please refer to the following contact details:

  • IATA Code: DSM
  • Airport Website
  • Phone: +1 515-256-5050
  • Email: [email protected]
  • Mailing Address: Des Moines International Airport, 5800 Fleur Dr, Des Moines, IA 50321, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Des Moines Airport Q&A

The Main Terminal connects to Concourse A and Concourse C via covered walkways, with walking times of approximately 5 minutes to Concourse A and 7 minutes to Concourse C. A complimentary shuttle bus service operates 24/7 every 10-15 minutes for those who prefer not to walk.
Parking options include the Hourly Parking Lot, Daily Parking Lot, and Economy Parking Lot. The Economy Parking Lot offers the most affordable rates and a shuttle service to the terminal. A free Cell Phone Waiting Area is available for those picking up passengers.
The DART bus provides a cost-effective option at $2 per ride. Taxis are available with a flat rate of $25 to downtown Des Moines. Ride-sharing services like Uber and Lyft are also accessible from the baggage claim area.
Fast food options include McDonald's, Subway, and Dunkin Donuts. For a local favorite, try B-Bop's in Concourse C. The Full Court Press bar in the Main Terminal offers craft beers and cocktails.
Yes, DSM provides wheelchair assistance, accessible restrooms, and designated handicapped parking spaces in all parking lots. Shuttle buses from the Economy Parking Lot to the terminal accommodate passengers with mobility issues.
Designated children's play areas are located in both Concourse A and Concourse C to keep young travelers entertained.
Yes, DSM offers free Wi-Fi throughout the airport, allowing passengers to stay connected.
Real-time flight status updates are available on in-airport displays and through airline mobile apps. You can also visit the flight departures page on ifly.com for up-to-date information.
DSM is undergoing a major expansion with a new terminal building expected to be completed by 2028, along with a new parking garage and a consolidated rental car facility. A new non-stop flight to San Francisco has also been added.
Rental car facilities are located just across from the terminal building and can be accessed via a covered walkway. Companies include Avis, Budget, Enterprise, Hertz, and National.