MCI Airport Lost and Found
Have you misplaced something at the Kansas City Airport? Don't worry, we've got you covered. This article provides useful information on how to recover your lost items. We've included contact details, operating hours, and specific procedures for each location within the airport. From terminals to parking lots, rental cars to shuttle buses, we've compiled everything you need to know to retrieve your belongings.
Scroll down to get specific information about what to do if you lost an item at MCI.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of MCI's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with kansas-city-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
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Contact Information and Operating Hours
If you have lost an item at the Kansas City Airport, the contact information for the Lost and Found department varies depending on where the item was misplaced. Please note the following phone numbers:
- For items left in Terminal Areas or Parking Areas (restaurants, shops, bathrooms, outside security screening), call: 816-243-5237
- For items left in Parking lots or on Blue Buses, call: 816-243-5201
- For items left at the Rental Car Facility or in a Rental Car, contact your rental car company directly
- For items left on the Rental Car Shuttle Bus, call: 816-243-1390
Location-Specific Procedures
Items Lost in Airport Terminals
If you suspect you may have lost an item inside or outside the airport terminals (excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane), please call the number 816-243-5237.
Items Lost at Security Checkpoint Areas
If you have lost an item at a TSA security checkpoint, you can report it online at the following link: TSA Lost and Found.
Items Lost in Other Areas
For items lost in parking areas, rental car facilities, shuttle buses, and similar areas that are not located inside the airport, please use the appropriate contact number listed in the Contact Information and Operating Hours section above.
Items Lost on the Plane
If you believe you left an item on the aircraft after arriving at Kansas City Airport, there are several options available to you. First, you can return to the gate where your flight arrived and ask the airline staff for assistance. Alternatively, you may go to the lost and found desk if the airport has one. If these options do not work, you can visit the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Lastly, you can contact your airline directly for assistance.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time, do not panic. First, check with the airline's baggage services desk at the airport. If your bag is still not found, contact your airline directly. Here are the contact details for the most popular airlines that service Kansas City Airport:
- Southwest Airlines Contact Info
- Delta Air Lines Contact Info
- United Airlines Contact Info
- American Airlines Contact Info
If your airline is not listed above, check out all airlines that serve MCI for contact info and more.
How to File a Report
Unfortunately, there is no online form for reporting lost items at this airport. To report a lost item, you must contact the appropriate department based on the location where the item was lost. When reporting, be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Prompt reporting increases the likelihood of recovering your lost item.
Collection, Delivery, and Charges
Information about collecting found items, delivery services, and any related fees or charges is not provided. It is recommended to ask about these details when contacting the relevant department to report a lost item.
Special Considerations
For sensitive items like passports or electronics, additional security measures may be in place. Inquire about these when reporting your lost item. Beware of third-party services that may charge unauthorized fees. Always contact the airport directly to report and recover lost items.
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Frequently Asked Questions (FAQ)
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