lost luggage on conveyor

PHL Lost And Found Help Philadelphia Airport

Explore Today's Deals

iFly.com
Adobe
iFly.comPHLPhiladelphia Airport

PHL Airport Lost and Found

Traveling can be a stressful experience, and the last thing you need is to lose a valuable item. This guide provides comprehensive information on how to navigate the Lost and Found department at Philadelphia Airport. From the contact information and operating hours of the department, to specific procedures for different locations within the airport, this guide aims to help travelers recover their lost items as efficiently as possible.

Scroll down to get specific information about what to do if you lost an item at PHL.

Tips, Help & Resources

iFly.com helps you get to, through, and between airports like a pro. Here are some suggestions to help you on your trip through the airport:

Contact Information and Operating Hours

The Lost and Found department at Philadelphia Airport can be reached for any queries or reports of lost items. It is conveniently located in the Communication Center, which is accessible on the Departures Roadway between Terminals C and D. Operating hours are from 8:00 AM to Midnight. You can get in touch with the department by calling 215-937-6888 or emailing [email protected].

Location-Specific Procedures

Items Lost in Airport Terminals

For items that are suspected to be lost within airport property, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, the Lost and Found department located in the Communication Center should be your point of contact.

Items Lost at Security Checkpoint Areas

If you believe you have misplaced an item at a security checkpoint, you will need to reach out to the TSA directly. You can do this by visiting the TSA Lost and Found webpage.

Items Lost in Other Areas

For items lost in areas such as parking lots, rental car facilities, shuttle buses, and other areas outside the airport terminals, it is recommended to contact the respective transportation company or facility management.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Philadelphia Airport, there are several options available to you. Firstly, you may return to the gate where your flight arrived. If the item is not there, you can go to the Lost and Found desk if one is available. Each airline also has a luggage/baggage services desk, typically located in the baggage claim area. You can also contact the airline directly to report the lost item.

Lost Checked Baggage

If your checked baggage does not appear in the baggage claim area within a reasonable amount of time after your flight's arrival, it's important not to panic. Most airlines have procedures in place to locate and return lost luggage. Contact your airline's baggage services desk in the airport or reach out to them directly through their customer service line.

Here are the most popular airlines that service Philadelphia Airport, along with their contact information:

If your airline is not listed above, check out airlines that serve PHL for contact info and more.

How to File a Report

Currently, Philadelphia Airport does not support online form submission for lost items. However, you can still report a lost item by contacting the Lost and Found department directly via phone or email. When reporting, be sure to include your first and last name, contact number, date and time of travel, the airline you used, and a detailed description of the lost property. The description should include brand, color, size, type, and any identifiable features of the item.

Collection, Delivery, and Charges

Information on how to collect found items, the availability of delivery services, and any associated fees or charges is not provided. It is recommended to contact the Lost and Found department for this information.

Special Considerations

For sensitive items like passports or electronics, it is encouraged to report the loss as soon as possible due to additional security measures and privacy concerns. Be wary of third-party services that may charge unauthorized fees for the retrieval of lost items. Unclaimed items and legal notices related to lost and found items should be discussed directly with the Lost and Found department.

Last updated:

Frequently Asked Questions (FAQ)

The Lost and Found department is located in the Communication Center, accessible on the Departures Roadway between Terminals C and D.
The Lost and Found department operates from 8:00 AM to Midnight.
You can contact the Lost and Found department by calling 215-937-6888 or emailing [email protected].
If you lose an item at a security checkpoint, you should reach out to the TSA directly by visiting the TSA Lost and Found webpage.
If you leave an item on the plane, you can return to the gate where your flight arrived, go to the Lost and Found desk if available, or contact the airline's luggage/baggage services desk.
If your checked baggage does not appear in the baggage claim area, contact your airline's baggage services desk in the airport or reach out to them directly through their customer service line.
You can report a lost item by contacting the Lost and Found department directly via phone or email. Be sure to include your first and last name, contact number, date and time of travel, the airline you used, and a detailed description of the lost property.
If you lose a sensitive item, you should report the loss as soon as possible due to additional security measures and privacy concerns. Be wary of third-party services that may charge unauthorized fees for the retrieval of lost items.