ZRH Airport Insights & Guide
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know ZRH Airport
Discover Zurich Airport, Switzerland's largest and the world's first to have a Skymetro, an underground automated people mover. This guide simplifies your travel through ZRH, offering essential information for a seamless experience. Whether you're here for the first time or a frequent flyer, we ensure your journey is effortless.
Need a detailed ZRH Airport guide? Our concise resource has everything from flight updates to amenities, ensuring a hassle-free transit. Explore more about airports globally with iFly's Comprehensive Airport Guide.
WATCH VIDEO: Learn essential tips for a smooth departure from Zurich Airport (ZRH) with this comprehensive guide:
Navigating ZRH's Terminals
ZRH Airport, with the airport code ZRH, has four terminals: Concourse A, Concourse B, Concourse E, and the Main Terminal. Concourse A has 10 gates, Concourse B has 21 gates, and Concourse E has 26 gates. The Main Terminal has 67 gates and is used by most airlines, including Swiss International Airlines, Lufthansa, and British Airways.
To navigate the airport terminals, passengers can follow the signs and directions provided throughout the airport. There are also information desks located in each terminal where passengers can ask for assistance with directions or any other questions they may have.
For those looking to grab a bite to eat or do some shopping, there are plenty of options available in each terminal. The Main Terminal and Concourse E have the most options, including restaurants, cafes, bars, and shops selling everything from souvenirs to luxury goods.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has four terminals: Concourse A, Concourse B, Concourse E, and the Main Terminal. Getting between terminals is relatively easy and convenient. Passengers can walk between the terminals, and the walking time is about 10-15 minutes. If you have heavy luggage or prefer not to walk, there is a free shuttle bus service that runs between the terminals every few minutes.
For passengers transferring from one flight to another, there is a dedicated transfer desk located in the Main Terminal. The transfer desk can assist with any questions or issues related to connecting flights and can provide information on transportation options between terminals. Additionally, there is a train station located beneath the airport that provides direct access to downtown Zurich and other destinations in Switzerland.
Tips from ZRH Frequent Flyers
To help make your experience at Zurich Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from ZRH-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're connecting flights at ZRH, remember that the Skymetro is your best friend. It's quick and efficient, especially during peak hours. Also, don't hesitate to ask for help at the information desks—they're super helpful!" — Lukas M., Kloten, Switzerland, December 2023
"Concourse E is a bit out of the way, so if you have a tight connection, keep an eye on the time and use the shuttle bus service. It's reliable and saves you from the stress of rushing." — Anna S., Opfikon, Switzerland, January 2024
Getting To/From the City
"The train is the fastest way to get to Zurich city center. Trains run frequently and are very punctual. It's also the most scenic route, especially if you're new to the area." — Marco T., Winterthur, Switzerland, February 2024
"If you're arriving late at night, taxis are a good option. They are available around the clock and the fare is reasonable. Just confirm the price with the driver before you start your journey." — Sophie L., Dietikon, Switzerland, March 2024
Parking
"For short trips, I always use the P2 parking garage. It's close to the terminals and not too expensive if you book in advance online." — Daniel R., Dübendorf, Switzerland, April 2024
"If you're planning to park for more than a few days, consider the off-airport lots. They offer competitive rates and free shuttle service to the terminals." — Nina K., Uster, Switzerland, May 2024
Inside the Airport
"Don't miss the Lindt chocolate shop in the main terminal. It's perfect for last-minute gifts or a sweet treat for yourself." — Max B., Wallisellen, Switzerland, June 2024
"If you're looking for a quiet spot to relax, head to the observation deck. It's less crowded and offers great views of the runway." — Laura P., Rümlang, Switzerland, July 2024
Avoiding Delays and Stress
"To avoid delays, always check the flight status online before heading to the airport. The displays at ZRH are usually accurate, but it's good to have peace of mind." — Peter J., Regensdorf, Switzerland, August 2024
"Security lines can get long during peak hours. Arrive early and use the priority lanes if you have access. It saves a lot of time and stress." — Clara V., Bülach, Switzerland, September 2024
iFly Tip: Visit our Airport Parking page for essential tips and resources.
Picking Up and Dropping Off Passengers
At the airport, passengers can be picked up and dropped off at designated areas in each of the airport's terminals. The airport has four terminals, including Concourse A, Concourse B, Concourse E, and the Main Terminal. Curbside parking restrictions are enforced at the airport, and vehicles are not permitted to park or wait at the curb for extended periods of time.
For those waiting to pick up passengers, the airport offers cell-phone waiting areas where drivers can wait in their vehicles until their passenger arrives. These waiting areas are located near each terminal and allow drivers to avoid circling the airport or parking in unauthorized areas. It is important to note that vehicles cannot be left unattended in the cell-phone waiting areas, and drivers must remain in their vehicles at all times.
Parking Facilities & Options
When it comes to parking at Zurich Airport, travelers have several options to choose from. The airport offers a range of parking facilities, including short-term and long-term lots, as well as covered garages.
For those who need to wait for arriving passengers, there are cell phone waiting areas available. These areas are free to use and allow drivers to wait for up to 60 minutes without having to pay for parking.
ZRH also offers handicapped parking spaces in all of its parking facilities. These spaces are located close to elevators and shuttle bus stops, making it easy for travelers with disabilities to access the airport terminals.
If you're looking for a more economical parking option, off-airport parking lots are available nearby. These lots offer shuttle service to and from the airport terminals, and can often be reserved in advance for added convenience.
Get details about Zurich Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
ZRH offers a variety of ground transportation options to get you to your final destination. Car rental facilities are conveniently located at the airport and offer a range of vehicles to suit your needs. Major providers include Avis, Europcar, Hertz, and Sixt.
- Taxis: Taxi services are available at the airport, with drop-off areas located outside the arrivals area. Fares are based on a meter system and may vary depending on your destination. It is recommended to confirm the fare with the driver before starting your journey.
- Ride share services: Shared ride services such as Uber and Lyft are also available at ZRH Airport. Pickup areas are located outside the arrivals area, and there may be restrictions on the number of passengers and luggage allowed.
- Airport shuttles: Airport shuttles are a convenient option for those traveling to nearby hotels or other destinations. Pickup areas are located outside the arrivals area, and fares vary depending on your destination. It is recommended to book your shuttle in advance to ensure availability.
- Public transportation: For those looking for a more affordable option, public transportation is available at the airport. The airport is connected to the city's extensive public transportation network, including trains, trams, and buses. Tickets can be purchased at the airport or at any public transportation station.
iFly Tip: Discover the easiest way to obtain a gate pass with tips from our gate pass page.
Airport Hotels
Looking for the perfect place to rest before or after your flight? Our comprehensive guide offers a range of hotel options to suit every traveler's needs. From luxury accommodations offering a host of amenities to budget-friendly options providing the essentials for a comfortable stay, we've got you covered. Discover hotels within walking distance of the airport or a short drive away, all offering comfortable rooms and various amenities. Some even offer unique features like stunning views, Swiss-inspired cocktails, and innovative capsule-style rooms. Ready to explore? Check out our ZRH Airport Hotels guide now.
Dining, Shopping & Enjoying the Airport
Zurich Airport offers a wide variety of dining and shopping options for travelers. In Concourse A, you can find the popular Swiss restaurant, Swiss Chalet, which offers traditional Swiss cuisine such as cheese fondue and raclette. For those looking for a quick bite, there is a McDonald's and a Starbucks located in Concourse E. If you're in the mood for Asian cuisine, head to the main terminal where you can find the restaurant, Asian Market, which serves sushi, noodles, and other Asian dishes.
When it comes to shopping, Zurich Airport has plenty of options. In Concourse B, you can find luxury brands such as Gucci and Burberry, while the main terminal has a variety of shops including a duty-free store, a Swatch store, and a Lindt chocolate shop. If you're looking for souvenirs, head to the Swiss souvenir shop located in Concourse E.
The locations of all food, shops, and services at ZRH can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, explore the facilities at this link.
Passenger Services
Zurich Airport is one of the busiest airports in Switzerland, serving millions of passengers annually. The airport offers a wide range of passenger services to make your travel experience smooth and comfortable.
For those who need to stay connected, free Wi-Fi is available throughout the airport. Simply connect to the "Zurich Airport" network and follow the instructions to access the internet.
If you have lost an item during your travels, the lost and found office is located in the Check-in 2 area of the airport. You can also contact them by phone or email to report a lost item.
Traveling with children? ZRH has several play areas located throughout the airport, including a children's cinema in Concourse E. There are also baby changing facilities in all restrooms.
If you require special assistance, ZRH Airport offers a range of services for passengers with disabilities or reduced mobility. These include wheelchair assistance, special parking spaces, and accessible toilets.
Need to access banking services? There are several banks and ATMs located throughout the airport, including UBS, Credit Suisse, and Zürcher Kantonalbank.
In case of a medical emergency, the airport has a medical center located in the Check-in 2 area. The center is staffed by medical professionals and is equipped to handle a range of medical issues.
Flight Status Info
As an air traveler, it's important to stay up-to-date on the status of your flight departure. Fortunately, there are several ways to check the flight status at Zurich Airport.
One way to check flight status is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information.
Another way to stay informed is by downloading the mobile app of your airline. Most airlines offer mobile apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications.
Passengers can also check the status of their flight departure at Zurich Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Learn the best practices for flying with toddlers from our flying with toddlers guide.
Airport Facts & Stats
- Location: Zurich Airport (ZRH) is located in Zurich, Switzerland.
- Terminals: The airport features four terminals: Concourse A, Concourse B, Concourse E, and the Main Terminal.
- Airlines Served: The airport is served by major airlines including Swiss International Air Lines, Edelweiss Air, and Lufthansa. For a list of all airlines, check out the ZRH Airlines Served page.
- Passenger Traffic: Zurich Airport handles approximately 30 million passengers annually, with an average of 82,000 passengers daily.
- Daily Flights: The airport sees around 700 daily flights.
- Top Destinations: The most popular destinations served from ZRH are London, Berlin, Paris, Amsterdam, and New York.
- Hub Status: Zurich Airport is a hub for Swiss International Air Lines, Edelweiss Air, and Helvetic Airways.
Airport History
ZRH Airport, located in Zurich, Switzerland, has a rich history dating back to the early 20th century. Here are some significant events in the airport's history:
- 1916 - The airport was established as a military airfield during World War I.
- 1921 - The airport began serving commercial flights, with the first flight to Berlin.
- 1948 - The airport was expanded and modernized to accommodate the growing number of passengers and airlines.
- 1960s - The airport continued to expand, with the addition of new runways, terminals, and amenities.
- 2003 - A new terminal, Terminal E, was opened to handle the increasing number of passengers.
- 2011 - the airport was named the Best Airport in Europe by Skytrax, a prestigious aviation industry award.
- 2014 - The airport introduced a new automated baggage handling system, which increased efficiency and reduced wait times for passengers.
- 2019 - Zurich Airport celebrated its 100th anniversary, with a series of events and activities for passengers and visitors.
Today, Zurich Airport is one of the busiest airports in Europe, serving millions of passengers each year with world-class facilities and amenities.
Airport Contact Information
For more information about Zurich Airport, please refer to the following contact details:
- IATA Code: ZRH
- Airport Website
- Phone: +41 43 816 22 11
- Email: [email protected]
- Mailing Address: Zurich Airport, Postfach, CH-8058 Zurich-Flughafen, Switzerland
Note that the contact information provided here is subject to change by the airport operator(s).
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Zurich Airport Q&A
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