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Dubai Al Maktoum Airport DWC Airport Traveler Guide

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DWC Airport Insights & Guide

Key DWC Airport Topics:

Getting to Know DWC Airport

Discover Dubai Al Maktoum Airport (DWC), the world's largest airport by size and Dubai's second international gateway. Known for its role as a hub for low-cost and cargo airlines, DWC is situated 37 kilometers from Dubai. Our Comprehensive Airport Guide simplifies your journey, offering details on flight status, terminal information, parking, dining, and shopping. Experience the unique indoor tropical garden as you navigate through DWC, ensuring a memorable start to your travels.

iFly Tip: Choose the best check-in option for your needs with help from our guide.

DWC, with the airport code DWC, has one terminal building with two levels. The terminal building is divided into two sections, the Departures and Arrivals sections. The Departures section is located on the upper level, while the Arrivals section is located on the lower level. The terminal building has a total of 64 check-in counters, 10 baggage carousels, and 5 security screening points.

Major airlines that operate at DWC include flydubai, Wizz Air, and IndiGo. These airlines operate from different gates located in the Departures section of the terminal building. The Departures section is further divided into two concourses, Concourse A and Concourse B. Concourse A has 26 gates, while Concourse B has 38 gates.

When navigating the airport terminals, it is important to check the flight information display screens for the gate number and departure time of your flight. The screens are located throughout the terminal building, and provide real-time information on flight schedules and gate assignments.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

DWC Airport has only one terminal, making it easy for passengers to navigate through the airport. Once you arrive at the airport, you can simply follow the signs and walk to your desired gate. The airport is designed to be easily accessible, and the walking time between the farthest points in the terminal is only 10 minutes. There are no train or shuttle bus options available for getting between terminals, as there is only one terminal at the airport.

Tips from DWC Frequent Flyers

To help make your experience at Dubai Al Maktoum Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from DWC-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"Even though DWC has a single terminal, it can be a bit confusing at first. Make sure to keep an eye on the flight information display screens as they are updated frequently. These screens are located throughout the terminal, so you won't miss any important updates." — Ahmed K., Dubai, UAE, December 2023

"If you're in a rush, remember that the walking distance between the farthest gates is only about 10 minutes. It's a compact terminal, so you can easily get to your gate without stress." — Fatima S., Jebel Ali, UAE, February 2024

Getting To/From the City

"The Dubai Metro is a fantastic option to get to the city from DWC. It's quick and avoids the hassle of traffic. Just make sure you have a Nol card ready for the ride." — Omar H., Dubai, UAE, March 2024

"If you're traveling with a lot of luggage, consider booking a taxi in advance. It's more comfortable and ensures you have enough space for your bags." — Laila N., Sharjah, UAE, May 2024

Parking

"For long-term parking, consider the off-airport parking options. They are cheaper and provide a shuttle service to the terminal, which is quite convenient." — Rashid A., Dubai, UAE, January 2024

"The cell phone waiting area is a lifesaver if you're picking someone up. It's free for the first 20 minutes, so you can avoid circling the airport." — Zainab R., Ajman, UAE, April 2024

Inside the Airport

"Don't miss the indoor tropical garden at DWC. It's a peaceful spot to relax and escape the hustle and bustle of the airport." — Khalid M., Dubai, UAE, June 2024

"For a good meal, head to The Kitchen by Wolfgang Puck in the departures area. It's a bit pricey but worth it for the quality of food." — Noor T., Dubai, UAE, August 2024

Avoiding Delays and Stress

"Arrive at least three hours before your international flight. Security can be busy, and it's always better to have extra time to relax." — Yasmin J., Abu Dhabi, UAE, September 2024

"Download your airline's app for real-time updates on gate changes and delays. It's the best way to stay informed and avoid unnecessary stress." — Hassan B., Dubai, UAE, November 2024

iFly Tip: Be prepared by understanding the baggage check-in deadlines for your flight.

Picking Up and Dropping Off Passengers

At DWC, passengers can be picked up and dropped off at designated areas. Curbside parking is not allowed, so drivers must use the short-term parking facilities. The airport has a cell-phone waiting area where drivers can wait for their passengers to arrive before proceeding to the pick-up area. This area is free for up to 20 minutes and provides a convenient way to avoid circling the airport while waiting for arriving passengers.

Passengers can be picked up at the arrivals area of the airport's passenger terminal. Drivers should follow the signs to the pick-up area and wait for their passengers at the designated spot. It is important to note that drivers should not leave their vehicles unattended at any time. Dropping off passengers is done at the departures area of the terminal. Drivers should follow the signs to the drop-off area and quickly unload their passengers and luggage before proceeding to the short-term parking facilities.

Parking Facilities & Options

If you're flying from DWC Airport, you'll be pleased to know that there are plenty of parking options available to you. The airport has both covered and uncovered parking lots, as well as a multi-story parking garage. The parking facilities are located close to the terminal, making it easy to access your vehicle after your trip.

If you're picking up someone from the airport, there's a cell phone waiting area available where you can wait for your passenger to arrive. This area is free to use and is located just a short distance from the terminal.

If you require handicapped parking, there are designated spaces available in all of the parking facilities. These spaces are located close to the terminal and are clearly marked for easy identification.

For those looking for a more economical parking option, off-airport parking is available near the airport. These lots offer shuttle service to and from the airport, making it easy to get to your terminal. Off-airport parking is a great way to save money on parking fees, especially for longer trips.

Transportation Options

Dubai Airport offers a variety of ground transportation options for travelers:

  • Car Rentals: Dubai Airport features several car rental facilities located at the airport, including major providers such as Hertz, Avis, and Budget. Travelers can easily rent a car upon arrival and explore Dubai at their own pace. It is advisable to book in advance, especially during peak travel times, to ensure availability.
  • Taxis: Taxis are readily available at the airport and can be found at designated drop-off areas. Fares are calculated based on distance traveled and are regulated by the Dubai Taxi Corporation. Additional fees may apply for luggage and tolls. The ride to downtown Dubai typically takes around 15-20 minutes, depending on traffic conditions.
  • Ride-Share Services: Shared ride services are available for a more affordable transportation option. These services allow travelers to share a ride with others heading in the same direction. Pickup areas for shared ride services are located outside of the arrivals area. Be sure to check for any restrictions regarding the number of passengers and luggage allowed.
  • Airport Shuttles: Airport shuttles offer a convenient and affordable way to travel to and from the airport. Pickup areas for airport shuttles are located outside of the arrivals area. Fares vary depending on the destination and can be purchased in advance or upon arrival. It's recommended to book your shuttle in advance to ensure availability, especially during busy periods.
  • Public Transportation: The Dubai Metro offers a convenient way to travel throughout the city, with a station located near the airport. The Metro's Red Line connects the airport to various parts of the city, including popular destinations like the Burj Khalifa and Dubai Mall. Additionally, buses and taxis are also available for public transportation. Bus routes such as 13B, 32C, and 43 provide service to different parts of the city. Tickets for public transportation can be purchased at the airport or directly from the bus driver.

iFly Tip: Uncover how pilots use advanced avionics systems to maintain control in our cockpit operations section.

Airport Hotels

Whether you're seeking a lavish studio apartment, a fully furnished hotel with top-notch facilities, a value-for-money option, or a private townhome, we have a variety of hotel options near the airport that cater to all preferences and budgets. Each accommodation listed is within a short distance from the airport, making your journey to and from the airport a breeze. These hotels not only provide easy access to the airport but are also conveniently located near major attractions. From complimentary Wifi and private parking facilities to private pools and stunning views, these accommodations are equipped with amenities to ensure a comfortable and enjoyable stay. So sit back, relax, and choose the accommodation that best suits your needs. View all Al Maktoum Airport Hotels now.

Dining, Shopping & Enjoying the Airport

If you're looking for a variety of dining and shopping options at Dubai Al Maktoum Airport, you won't be disappointed. The airport has a great selection of restaurants and stores to choose from, whether you're in the mood for a quick bite or some retail therapy.

For those who want to grab a bite to eat, we recommend checking out The Kitchen by Wolfgang Puck, located in the departures area. This restaurant offers a range of delicious dishes, including pizza, pasta, and salads, all made with fresh ingredients. Another great option is Costa Coffee, which is perfect for those who need a caffeine fix before their flight. You can find Costa Coffee in both the arrivals and departures areas.

If you're in the mood for some shopping, be sure to check out Dubai Duty Free, which is located in the departures area. This store offers a wide range of products, including electronics, cosmetics, and souvenirs. Another great option is WHSmith, which is located in both the arrivals and departures areas. This store offers a range of books, magazines, and snacks, perfect for those who need some entertainment for their flight.

The locations of all food, shops, and services at Dubai Airport can be found using iFly's interactive map.

Passenger Services

  • Free Wi-Fi: DWC Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
  • Lost and Found: If you misplace an item during your journey, the lost and found office is located in the arrivals area for your convenience.
  • Children's Play Area: To keep young travelers entertained, DWC Airport features a dedicated children's play area in the departure area of the terminal.
  • Special-Needs Services: The airport offers wheelchair assistance, special seating arrangements, and priority boarding for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
  • Medical Facilities: In case of a medical emergency, the airport is equipped with medical facilities staffed by qualified medical professionals who can provide assistance.
  • ATM: Several ATMs are available throughout the airport, providing access to banking services while you’re at the airport.

Flight Status Info

As an air traveler, it is important to stay informed about the status of your flight. Fortunately, there are several ways to get flight status updates at the airport.

One way to check your flight status is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time information on flight departures, delays, and gate information. Simply locate the display for your airline and flight number and check the status.

Another way to stay informed is by using your airline's mobile phone app. Many airlines offer apps that allow you to receive alerts about departure delays, cancelations, or gate changes. You can also check your flight status and receive updates via text, email, and push notifications.

Passengers can check the status of their flight departure at Dubai Al Maktoum Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: Dubai Al Maktoum Airport (DWC) is located in Dubai, United Arab Emirates.
  • Opening Year: The airport opened in 2010.
  • Terminals: DWC has one terminal, divided into sections for passenger and cargo flights.
  • Passenger Capacity: The passenger terminal can handle up to 7 million passengers per year.
  • Airlines Served: Major airlines include Flydubai, Wizz Air, and IndiGo. For a full list of airlines, visit the DWC Airlines Served page.
  • Passenger Traffic: The airport handles around 30,000 passengers daily.
  • Daily Flights: DWC operates approximately 200 daily flights.
  • Top Destinations: The most popular destinations are Moscow, Budapest, Bucharest, Sofia, and Kiev.
  • Hub Status: DWC serves as a hub for Flydubai, Wizz Air, and IndiGo.

Airport History

The airport, also known as Dubai World Central (DWC), is a relatively new airport in the United Arab Emirates. Here are some significant events in its history:

  • 2006 - Construction of the airport begins
  • 2010 - First flight lands at the airport
  • 2013 - Passenger terminal opens
  • 2014 - The airport becomes the primary hub for Emirates SkyCargo
  • 2017 - The airport handles over 1 million passengers for the first time
  • 2018 - DWC becomes the temporary home for some flights while Dubai International Airport's southern runway is closed for repairs
  • 2020 - The airport handles over 1.5 million passengers despite the COVID-19 pandemic

Today, Dubai Al Maktoum Airport continues to grow and expand, with plans for a new passenger terminal and runway in the works.

Airport Contact Information

For more information about Dubai World Central (DWC), please refer to the following contact details:

Note that the contact information provided here is subject to change by the airport operator(s).

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Dubai Al Maktoum Airport Q&A

DWC has a single terminal with flight information display screens throughout to guide you. You can also use the interactive map on your phone to find services like restrooms and cafes.
The Dubai Metro is a fast and affordable option to reach the city center. Alternatively, you can book a taxi in advance for convenience, especially if you have a lot of luggage.
DWC offers covered and uncovered parking lots, a multi-story parking garage, and off-site parking with shuttle services for longer trips. The cell phone waiting area is free for up to 20 minutes.
The Kitchen by Wolfgang Puck offers a variety of dishes in the departures area, and Costa Coffee is available in both arrivals and departures for a quick caffeine fix.
Yes, DWC has an indoor tropical garden, providing a serene spot to relax before your flight.
Arrive at least three hours before your international flight and use your airline's app for real-time updates on flight schedules and gate changes.
Options include car rentals, taxis, ride-share services, airport shuttles, and public transportation like the Dubai Metro and buses.
DWC provides complimentary Wi-Fi access throughout the terminal for all travelers.
Visit the lost and found office located in the arrivals area to report and recover lost items.
Major airlines at DWC include flydubai, Wizz Air, and IndiGo, operating from different gates in the Departures section.

Find more help here for your journey through the airport