AMS Airport Insights & Guide
- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know AMS Airport
Welcome to our guide for Amsterdam Schiphol Airport, your indispensable companion for all necessary details about AMS Airport. Whether you're an experienced jet-setter or a first-time flyer, this guide is designed to help you navigate the airport's terminals with ease. AMS Airport, renowned for its unique single-terminal concept, ensures a seamless and stress-free travel experience. From terminal maps to dining options, this guide has been curated to provide you with a smooth and pleasant journey. If your travel plans extend beyond AMS, our explore global airports guide can offer you essential information about other airports on your travel route.
WATCH VIDEO: Join us on a journey through the public area of Schiphol Airport in Amsterdam, featuring a 4K walking tour on a sunny spring day:
Airport News
Amsterdam Schiphol Airport will see significant developments in 2024. The Dutch government has abandoned plans to reduce the number of flights, allowing the airport to operate up to 483,000 flights annually, including 293,000 during the summer season. This change comes after consultations and pushback from airlines and the EU. Schiphol is investing over $3 billion in infrastructure improvements from 2024 to 2027, focusing on enhancing quality and sustainability. The airport now provides real-time baggage waiting time information and has introduced measures to improve employee working conditions and reduce emissions. Additionally, 2023 marked a financial and operational turning point, with improvements in passenger experience and airport connectivity. Schiphol has also launched a collaboration with Incheon and Avinor airports to accelerate innovations in baggage handling (sources: Airport Technology, Upgraded Points, Aviation A2Z, Schiphol News).
Navigating AMS's Terminals
AMS has a total of seven terminals, including Concourse B, Concourse C, Concourse D, Concourse E, Concourse F, Concourse G, and the Main Terminal. The Main Terminal is the largest and busiest terminal, with over 100 gates, while the other concourses have between 5 and 20 gates each. Major airlines such as KLM, Delta, and Air France operate out of the Main Terminal, while other airlines are spread out across the other concourses.
Getting around the airport is easy thanks to the clear signage and helpful staff. If you need to transfer between terminals, you can use the free shuttle bus service, which runs every 5-10 minutes and takes about 10 minutes to travel between terminals. There are also moving walkways and elevators to help you navigate the airport with ease.
Make sure to check your departure gate before heading to your terminal, as gates can change at any time. You can find departure gate information on the flight information screens located throughout the airport, or by using the airport's mobile app.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
AMS Airport has several terminals, including Concourse B, Concourse C, Concourse D, Concourse E, Concourse F, Concourse G, and the Main Terminal. Getting between these terminals is easy thanks to the airport's efficient transportation system.
There are several options for travelers to get between the terminals, including walking, taking a shuttle bus, or using the airport's train system. Walking between terminals is possible, but the distances can be quite long, so it's recommended to use the shuttle bus or train system for convenience. The shuttle bus is free and runs every 10 minutes, while the train system is also available and runs every 5-10 minutes. The train station is located underneath the main terminal building and provides easy access to all the concourses.
Frequent Flier Tips
To help make your experience at Amsterdam Schiphol Airport (AMS) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from AMS-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"Schiphol is a single-terminal airport, but it’s divided into three departure halls. Make sure to check your gate number ahead of time as it can be quite a walk between them. The airport’s layout is straightforward, but it’s best to follow the signs closely to avoid any confusion." — Janine K., Haarlem, NL, August 2023
"If you’re connecting flights, pay attention to the transfer desks located in each departure hall. They are incredibly helpful if you need assistance with your next boarding pass or have any questions about your connection." — Mark T., Hoofddorp, NL, July 2023
Getting To/From the City
"The train station located directly beneath Schiphol Plaza is the quickest way to get to Amsterdam Central. Trains run frequently and it’s only about a 15-20 minute ride. It’s much faster and more convenient than taking a taxi." — Lisa V., Amsterdam, NL, September 2023
"For those traveling with heavy luggage, consider taking the Schiphol Hotel Shuttle. It’s a bit more expensive than the train, but it drops you off directly at most major hotels in Amsterdam." — Ahmed R., Amstelveen, NL, October 2023
Parking
"If you’re parking at Schiphol for more than a few days, the P3 Long Term Parking is your best bet. There’s a free shuttle bus that runs every 10 minutes to the terminal, and it’s much cheaper than the short-term options." — Peter M., Leiden, NL, November 2023
"For quick drop-offs and pick-ups, use the Kiss & Ride area. It’s right in front of the terminal and allows you to stop for a few minutes without any hassle." — Sophie L., Zaandam, NL, December 2023
Inside the Airport
"Schiphol has a great selection of shops and restaurants. If you have some time before your flight, check out the Rijksmuseum exhibit near the E-pier. It’s a nice way to get a taste of Dutch culture without leaving the airport." — Willem J., Haarlem, NL, January 2024
"For a quick bite, head to the food court in Lounge 1. There’s a variety of options, from sushi to burgers, and it’s a great place to relax before your flight." — Maria D., Hoofddorp, NL, February 2024
Avoiding Delays and Stress
"Always arrive at least 2-3 hours before your flight, especially during peak travel times. Security lines can get long, and it’s better to be safe than sorry." — Hans B., Amsterdam, NL, March 2024
"Download the Schiphol Airport app. It provides real-time updates on your flight status, gate changes, and even has a map to help you navigate the terminal." — Ingrid S., Amstelveen, NL, April 2024
"If you’re looking to relax, the Aspire Lounge is worth the extra cost. It’s quieter than the main terminal, and they offer complimentary snacks and drinks." — Tom H., Leiden, NL, May 2024
iFly Tip: Enhance your travel experience with expert airport navigation tips available now.
Picking Up and Dropping Off Passengers
Amsterdam Airport provides several options for picking up and dropping off passengers. The airport has designated curbside areas for quick stops, but parking is not allowed in these areas. Drivers are only permitted to stop for a maximum of three minutes to drop off or pick up passengers. If you need more time, you will need to park in one of the airport's parking lots.
If you are picking up passengers and need more time, you can use the airport's cell-phone waiting areas. These areas are free and allow drivers to wait in their cars until their passengers are ready to be picked up. The cell-phone waiting areas are located near the airport's terminals, and drivers can wait for up to one hour without incurring any fees.
Parking Facilities & Options
AMS offers a variety of parking options for travelers. There are several parking garages and lots located throughout the airport, including those near Concourse B, Concourse C, Concourse D, Concourse E, Concourse F, Concourse G, and the Main Terminal.
For those waiting to pick up passengers, there are also cell phone waiting areas available. These areas allow drivers to wait in their vehicles until their passengers have arrived and are ready to be picked up.
Handicapped parking is available in all parking areas, with designated spaces located near elevators and entrances for easy access.
Travelers looking for a more economical parking option may want to consider off-airport parking. There are several off-airport parking lots located near AMS Airport that offer shuttle service to and from the airport. These lots may be a more affordable option for those looking to save money on parking fees.
Get details about the airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
Amsterdam Schiphol Airport offers a variety of ground transportation options for travelers. One of the most popular options is car rental, with several major providers located in the airport. These include Avis, Budget, Europcar, Hertz, and Sixt. Visitors can easily rent a car upon arrival and explore the city on their own schedule.
Taxi services are also readily available at the airport, with designated drop-off areas located outside of the arrivals hall. Fares are typically metered and vary depending on the destination. Visitors should be aware that there may be additional fees for luggage or traveling during peak hours.
For those looking for a more affordable option, shared ride services such as Uber and Lyft are also available at Amsterdam Airport. Pickup areas are located outside of the arrivals hall, and fares are determined by distance and time.
Airport shuttles are another option for travelers, with several companies offering door-to-door service to and from the airport. Pickup areas are typically located outside of the arrivals hall, and fares vary depending on the destination and number of passengers.
Finally, public transportation is a convenient and cost-effective option for visitors. The airport is served by trains, buses, and trams, with several routes connecting to popular destinations throughout the city. Tickets can be purchased at the airport or online, and fares vary depending on the mode of transportation and destination.
iFly Tip: Learn the stages of your flight from a pilot's perspective by visiting our takeoff to landing guide.
Airport Hotels
Whether you're a seasoned traveler or a first-time flyer, finding the right hotel near the airport can make your journey much more comfortable. From luxury establishments to budget-friendly choices, there's something to suit every traveler's needs and budget. Many of these hotels are conveniently located within walking distance of the airport, making them ideal for those with early morning flights or long layovers. Some even offer complimentary shuttle services for seamless transfers to and from the airport. Other amenities to look out for include conference centers for business travelers, customizable room ambiance for a personalized stay, and on-site restaurants and bars for a relaxing meal or drink. Discover more about these convenient and comfortable accommodations by exploring our guide to Amsterdam Schiphol Airport Hotels.
Dining, Shopping & Enjoying the Airport
Traveling through Amsterdam Airport can be a delightful experience, especially when it comes to food and shopping. With a wide variety of dining options and stores, there's something for everyone. Some of the most popular restaurants include Dakota's Restaurant & Bar, Two Tigers, and Starbucks, while popular stores include Jamin, Rituals, and Burberry. Keep in mind that this is just a sample of what the airport has to offer.
The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, find your choice of amenities here.
Passenger Services
AMS is one of the busiest airports in Europe, serving millions of passengers every year. To ensure a comfortable and convenient travel experience, the airport offers a range of passenger services.
For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available at the airport, located in the baggage reclaim area of the main terminal. If you are traveling with children, there are several children's play areas located throughout the airport, including in Concourses B and C.
Special-needs services are available for passengers with disabilities or reduced mobility. These services include wheelchair assistance, special seating arrangements, and assistance with boarding and disembarking. To access these services, passengers should contact their airline or the airport's special assistance desk prior to their flight.
For banking needs, there are several ATMs and currency exchange offices located throughout the airport, including in the main terminal and Concourse D. Medical help is also available at the airport, with a medical center located in the main terminal and first aid stations located throughout the airport.
Flight Status Info
As an air traveler, it's important to stay up-to-date on the status of your flight. Fortunately, there are several ways to get flight status information at AMS Airport.
One of the most common ways to check flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information on flight departures, delays, and gate information. Simply find your flight number on the display and check the status.
Another convenient way to stay informed about your flight status is by using airline mobile phone apps. Many airlines have their own apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes. These apps can also provide real-time updates on flight status and gate information. Passengers can download the app for their airline and set up alerts to stay informed.
In addition to mobile apps, passengers can also receive flight status updates via text, email, and push notifications. Simply provide your contact information to the airline when you book your flight, and they will send you updates as needed.
Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Find out why key airport hubs are essential for global airline networks.
Airport Facts & Stats
- Location: Amsterdam Schiphol Airport (AMS) is located in the Netherlands.
- Terminals: The airport features a Main Terminal, which includes Concourse B, Concourse C, Concourse D, Concourse E, Concourse F, and Concourse G.
- Airlines Served: The airport is served by major airlines including KLM, Delta Air Lines, and Air France. For a list of all airlines, check out the AMS Airlines Served page.
- Passenger Traffic: Amsterdam Schiphol handles approximately 150,000 passengers daily.
- Daily Flights: The airport sees around 1,300 to 1,500 daily flights.
- Top Destinations: The most popular destinations served from AMS are London, Barcelona, Madrid, Paris, and Rome.
- Hub Status: Amsterdam Schiphol serves as a hub for KLM, Transavia, and Corendon Dutch Airlines.
Airport History
The airport, located in the Netherlands, is one of the busiest airports in Europe. It has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:
- 1916 - The airport was established as a military airbase during World War I.
- 1920 - The first commercial flight took off from Schiphol Airport.
- 1940 - The airport was taken over by German forces during World War II and used as a military airfield.
- 1945 - After the war, the airport was returned to Dutch control and rebuilt.
- 1967 - The first Boeing 747 jumbo jet landed at Schiphol Airport.
- 1991 - A new terminal building, called Schiphol Plaza, was opened to accommodate the growing number of passengers.
- 2002 - A new pier, called D-Pier, was opened to provide additional gates for aircraft.
- 2011 - The airport opened a new terminal, called Terminal 4, to serve low-cost carriers.
- 2020 - The COVID-19 pandemic caused a significant decrease in air travel, leading to a temporary closure of some parts of the airport.
Airport Contact Information
For more information about Amsterdam Schiphol Airport, please refer to the following contact details:
- IATA Code: AMS
- Airport Website
- Phone: +31 20 794 0800
- Email: [email protected]
- Mailing Address: Amsterdam Schiphol Airport, Postbus 7501, 1118 ZG Schiphol, Netherlands
Note that the contact information provided here is subject to change by the airport operator(s).
About this Page: Please note that while we strive to keep the content on this page current and accurate, we cannot guarantee it due to the ever-changing nature of airports and airlines; for more details about our data and practices, refer to our Trust & Transparency statement. To report any data issues, use our feedback form.
Amsterdam Schiphol Airport Q&A
Find more help here for your journey through the airport