Amsterdam Schiphol Airport AMS Airport Traveler Guide

Picking Up and Dropping Off Passengers

Amsterdam Airport provides several options for picking up and dropping off passengers. The airport has designated curbside areas for quick stops, but parking is not allowed in these areas. Drivers are only permitted to stop for a maximum of three minutes to drop off or pick up passengers. If you need more time, you will need to park in one of the airport's parking lots.

If you are picking up passengers and need more time, you can use the airport's cell-phone waiting areas. These areas are free and allow drivers to wait in their cars until their passengers are ready to be picked up. The cell-phone waiting areas are located near the airport's terminals, and drivers can wait for up to one hour without incurring any fees.

Parking Facilities & Options

AMS offers a variety of parking options for travelers. There are several parking garages and lots located throughout the airport, including those near Concourse B, Concourse C, Concourse D, Concourse E, Concourse F, Concourse G, and the Main Terminal.

For those waiting to pick up passengers, there are also cell phone waiting areas available. These areas allow drivers to wait in their vehicles until their passengers have arrived and are ready to be picked up.

Handicapped parking is available in all parking areas, with designated spaces located near elevators and entrances for easy access.

Travelers looking for a more economical parking option may want to consider off-airport parking. There are several off-airport parking lots located near AMS Airport that offer shuttle service to and from the airport. These lots may be a more affordable option for those looking to save money on parking fees.

Get details about the airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

Amsterdam Schiphol Airport offers a variety of ground transportation options for travelers.

• Car Rental: One of the most popular options is car rental, with several major providers located in the airport. These include Avis, Budget, Europcar, Hertz, and Sixt. Visitors can easily rent a car upon arrival and explore the city on their own schedule.
• Taxis: Taxi services are also readily available at the airport, with designated drop-off areas located outside of the arrivals hall. Fares are typically metered and vary depending on the destination. Visitors should be aware that there may be additional fees for luggage or traveling during peak hours.
• Ride Share Services: For those looking for a more affordable option, shared ride services such as Uber and Lyft are also available at Amsterdam Airport. Pickup areas are located outside of the arrivals hall, and fares are determined by distance and time.
• Airport Shuttles: Airport shuttles are another option for travelers, with several companies offering door-to-door service to and from the airport. Pickup areas are typically located outside of the arrivals hall, and fares vary depending on the destination and number of passengers.
• Public Transportation: Finally, public transportation is a convenient and cost-effective option for visitors. The airport is served by trains, buses, and trams, with several routes connecting to popular destinations throughout the city. Tickets can be purchased at the airport or online, and fares vary depending on the mode of transportation and destination.

Airport Hotels

Whether you're a seasoned traveler or a first-time flyer, finding the right hotel near the airport can make your journey much more comfortable. From luxury establishments to budget-friendly choices, there's something to suit every traveler's needs and budget. Many of these hotels are conveniently located within walking distance of the airport, making them ideal for those with early morning flights or long layovers. Some even offer complimentary shuttle services for seamless transfers to and from the airport. Other amenities to look out for include conference centers for business travelers, customizable room ambiance for a personalized stay, and on-site restaurants and bars for a relaxing meal or drink. Discover more about these convenient and comfortable accommodations by exploring our guide to Amsterdam Schiphol Airport Hotels.

Dining, Shopping & Enjoying the Airport

Traveling through Amsterdam Airport can be a delightful experience, especially when it comes to food and shopping. With a wide variety of dining options and stores, there's something for everyone. Some of the most popular restaurants include Dakota's Restaurant & Bar, Two Tigers, and Starbucks, while popular stores include Jamin, Rituals, and Burberry. Keep in mind that this is just a sample of what the airport has to offer.

The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, find your choice of amenities here.

Passenger Services

AMS is one of the busiest airports in Europe, serving millions of passengers every year. To ensure a comfortable and convenient travel experience, the airport offers a range of passenger services.

For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available at the airport, located in the baggage reclaim area of the main terminal. If you are traveling with children, there are several children's play areas located throughout the airport, including in Concourses B and C.

Special-needs services are available for passengers with disabilities or reduced mobility. These services include wheelchair assistance, special seating arrangements, and assistance with boarding and disembarking. To access these services, passengers should contact their airline or the airport's special assistance desk prior to their flight.

For banking needs, there are several ATMs and currency exchange offices located throughout the airport, including in the main terminal and Concourse D. Medical help is also available at the airport, with a medical center located in the main terminal and first aid stations located throughout the airport.

Flight Status Info

As an air traveler, it's important to stay up-to-date on the status of your flight. Fortunately, there are several ways to get flight status information at AMS Airport.

One of the most common ways to check flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information on flight departures, delays, and gate information. Simply find your flight number on the display and check the status.

Another convenient way to stay informed about your flight status is by using airline mobile phone apps. Many airlines have their own apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes. These apps can also provide real-time updates on flight status and gate information. Passengers can download the app for their airline and set up alerts to stay informed.

In addition to mobile apps, passengers can also receive flight status updates via text, email, and push notifications. Simply provide your contact information to the airline when you book your flight, and they will send you updates as needed.

Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

• Location: Amsterdam Schiphol Airport (AMS) is located in the Netherlands.
• Terminals: The airport features a Main Terminal, which includes Concourse B, Concourse C, Concourse D, Concourse E, Concourse F, and Concourse G.
• Airlines Served: The airport is served by major airlines including KLM, Delta Air Lines, and Air France. For a list of all airlines, check out the AMS Airlines Served page.
• Passenger Traffic: Amsterdam Schiphol handles approximately 150,000 passengers daily.
• Daily Flights: The airport sees around 1,300 to 1,500 daily flights.
• Top Destinations: The most popular destinations served from AMS are London, Barcelona, Madrid, Paris, and Rome.
• Hub Status: Amsterdam Schiphol serves as a hub for KLM, Transavia, and Corendon Dutch Airlines.

Airport History

The airport, located in the Netherlands, is one of the busiest airports in Europe. It has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:

• 1916 - The airport was established as a military airbase during World War I.
• 1920 - The first commercial flight took off from Schiphol Airport.
• 1940 - The airport was taken over by German forces during World War II and used as a military airfield.
• 1945 - After the war, the airport was returned to Dutch control and rebuilt.
• 1967 - The first Boeing 747 jumbo jet landed at Schiphol Airport.
• 1991 - A new terminal building, called Schiphol Plaza, was opened to accommodate the growing number of passengers.
• 2002 - A new pier, called D-Pier, was opened to provide additional gates for aircraft.
• 2011 - The airport opened a new terminal, called Terminal 4, to serve low-cost carriers.
• 2020 - The COVID-19 pandemic caused a significant decrease in air travel, leading to a temporary closure of some parts of the airport.

Airport Contact Information

For more information about Amsterdam Schiphol Airport, please refer to the following contact details:

• IATA Code: AMS
• Airport Website
• Phone: +31 20 794 0800
• Email: [email protected]
• Mailing Address: Amsterdam Schiphol Airport, Postbus 7501, 1118 ZG Schiphol, Netherlands

Note that the contact information provided here is subject to change by the airport operator(s).

About this Page: Please note that while we strive to keep the content on this page current and accurate, we cannot guarantee it due to the ever-changing nature of airports and airlines; for more details about our data and practices, refer to our Trust & Transparency statement. To report any data issues, use our feedback form.