Airport Lounges & Special Facilities at AMS
Welcome to the ultimate guide for navigating the amenities and exclusive lounges at Amsterdam Airport. Whether you’re in need of a peaceful retreat to catch up on work, a cozy corner for relaxation before your next flight, or specialized facilities like baby care or meeting rooms, AMS has got you covered. This guide covers everything from the serene Baby Care Lounge to the opulent KLM Crown Lounge, including its prime locations, availability, and amenities offered. Engage with firsthand visitor insights and ratings to discover the ideal lounge or facility that meets your travel needs, ensuring a smooth and stress-free airport experience.
Tips, Help & Resources
As your hub for information about Amsterdam Schiphol Airport, iFly.com can help you get to, through, and between the world's airports. Here are some links that can help you on your air travel journey:
- Check here if you're curious to know which airlines are served by AMS Airport.
- If you have some time before your flight's departure, be sure to grab a bite or peruse the shops, visit a prayer facility, or jump on Amsterdam Schiphol's free wifi and get caught up on those emails.
- Be sure to know what the anticipated queue will be at the TSA security area closest to your gate.
- Should the need arise, the airport is equipped to handle special-needs persons, and also small medical emergencies that may arise.
- Once you get through security, pull up the interactive airport map of AMS airport to navigate to your gate, and see all the restaurant and shopping options along the way.
Special Facilities & Amenity Areas
Amsterdam Schiphol Airport offers a variety of special facilities and amenity areas designed to cater to the diverse needs of its travelers. These include a Baby Care Lounge, numerous meeting and conference rooms, designated smoking areas, and shower facilities. Each of these spaces is thoughtfully designed to provide comfort, convenience, and a touch of luxury to your travel experience.
Baby Care Lounge
Located on Holland Boulevard, between Departure Lounges 2 and 3, the Baby Care Lounge offers private spaces where you can bathe, feed, and let your baby sleep in one of the seven bed cabins. The lounge is open from 06:00 to 22:00, Monday to Sunday. Various spaces where you can change your baby's nappies are located across the airport. When your baby is sound asleep or playing, parents can also take time out to relax in the Baby Care Lounge. Use of the Baby Care Lounge is free of charge. Please note that Lounge 2 and 3 are only accessible for intercontinental passengers.
Meeting Rooms
Amsterdam Schiphol Airport offers a variety of meeting rooms and conference spaces, located both before and after security. Spaces Lounge, located on the third floor in departure hall 1, offers flexible workplaces and meeting rooms, and can accommodate anywhere from two to eighty associates. Other notable meeting spaces include The Base, The Office Operators (TOO), The Hilton Hotel, Sheraton Amsterdam Airport Hotel and Conference Centre, Spaces Schiphol Airport, and citizenM Schiphol Airport hotel. Each of these spaces offers unique amenities and can be booked by contacting their respective reception desks.
Smoking Areas
Smoking is not permitted in the terminals at Schiphol, both before and after security checks. Smoking is also prohibited in the parking garages. However, smoking remains possible on Jan Dellaertplein.
Showers
If you're in need of a refreshing shower, Amsterdam Schiphol Airport has got you covered. Shower cabins are available 24/7 in the EF filter, accessible from Lounge 2 or from Holland Boulevard. Note that there are no towels or toiletries provided, so make sure you bring those yourself. In addition, YOTELAIR and Mercure Hotel also offer shower cabins for rent.
For more detailed information about these facilities, visit the Amsterdam Schiphol Airport online guide.
AMS Airport Lounges
AMS Airport offers a plethora of lounges to cater to the diverse needs of its travelers. These lounges provide a tranquil escape from the hustle and bustle of the airport, offering comfortable seating, a variety of food and beverage options, and amenities such as Wi-Fi and shower facilities. Among the most popular are the Aspire Lounges and the KLM Crown Lounges, renowned for their modern design, extensive amenities, and positive visitor feedback. Whether you're a business traveler looking for a quiet workspace or a leisure traveler seeking a relaxing pre-flight experience, these lounges have got you covered.
| Main Terminal (Schengen) | Main Terminal (Non-Schengen) | Main Terminal (Concourse D) | Main Terminal (Holland Boulevard, Pier E) | Main Terminal (Pier D, Lounge 1) | Main Terminal (Departures 2, Schengen Area) | VIP Terminal |
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Aspire Lounge (26) (Schengen)
Location: The lounge is conveniently positioned in the Main Terminal, within the security zone. It's a part of the Schengen area.
Getting There: After completing the Departures Hall 1 Passport Control, take a right turn and proceed through the Security Check. Ascend the stairs and follow the signs that direct you to the lounge.
Hours of operation: The lounge is open every day of the week from 6:00 AM to 9:00 PM.
Lounge Description: This modern oasis provides a serene escape from the hustle and bustle of the airport. It is a clean, well-lit space where you can relax or focus on work. A variety of beverages are available, including self-service wine and liquor, as well as beer on tap. The lounge is equipped with several amenities for your convenience, such as Wi-Fi, flight monitors, newspapers, magazines, TVs, and internet terminals. It's a non-smoking area offering snacks, spirits, liquor, beer, and wine. Please note that access might be restricted due to capacity limitations.
What Visitors Are Saying: The Aspire Lounge (26) (Schengen) at AMS Airport has received mixed reviews from visitors. Many travelers appreciated the lounge's cleanliness, comfortable seating, and quiet ambiance. The food options were generally regarded as average, with some visitors noting a lack of variety and freshness, while others found the selection satisfactory. The drink selection also received mixed feedback, with some visitors praising the range of beverages, while others found them limited. The availability of workspaces was appreciated, though some visitors mentioned slow Wi-Fi and a lack of power outlets. Customer service was another area of contention, with some visitors commending the friendly staff, while others reported rude and unhelpful interactions. Overcrowding was a frequently mentioned issue, suggesting that the lounge may struggle to accommodate peak-time traffic. Overall, the lounge seems to offer a decent, if not outstanding, experience for travelers.
iFly Lounge Rating: Based on user comments, we give this lounge a 3-star rating. This rating reflects the lounge's strengths, such as its cleanliness and comfortable seating, as well as areas for improvement like food variety, Wi-Fi speed, and customer service.
Aspire Lounge (41) (Non-Schengen)
Location: You can find this lounge in the Main Terminal, situated inside security. It is specifically located in the Non-Schengen departure area.
Getting There: After you've gone through security, navigate your way to the Main Terminal. Keep an eye out for signs directing you to the Non-Schengen departure area where the lounge is located.
Hours of operation: This lounge is open for your convenience from 6:00 AM to 10:00 PM, seven days a week.
Lounge Description: This lounge provides a serene sanctuary for travelers, equipped with comfortable seating, complimentary Wi-Fi, and a variety of hot and cold food options. A selection of beverages, including alcoholic ones, are also available. It serves as the perfect spot to unwind, finish up some work, or grab a bite before your flight. Please note that access to the lounge might be restricted depending on your flight class, airline loyalty status, or the acquisition of a day pass.
KLM Crown Lounge (25)
Location: This lounge is ideally situated in the Main Terminal, within the secure area. It's specifically located in the Concourse D section of the terminal.
Getting There: Once you're inside security at the Main Terminal, navigate your way to Concourse D. You'll find the lounge by taking the escalator upstairs and heading in the direction of KLM Crown Lounge 25.
Hours of operation: The lounge is open seven days a week, from 4:45 AM to 10:00 PM.
Lounge Description: Amidst the bustling airport environment, this tranquil and expansive retreat offers the perfect spot for pre-flight rest and relaxation. It boasts a range of amenities including a well-stocked bar, a buffet-style food selection, and shower facilities. Quiet areas are also available, making it an ideal workspace for those who need to catch up on work. Please be aware that access might be occasionally restricted due to capacity limitations.
What Visitors Are Saying: The KLM Crown Lounge at AMS Airport has received a mix of reviews from visitors. The lounge is often praised for its ample amenities, including a wide variety of food and beverage options, strong Wi-Fi, and a good selection of newspapers. The ambiance of the lounge is generally considered pleasant, with comfortable seating and a quiet atmosphere. However, some visitors have noted that the lounge can get crowded at times, which may affect the overall experience. A few also mentioned that the lounge could benefit from extended operating hours and improved access for travelers. Despite these criticisms, many visitors have commended the lounge for its excellent service and have recommended it to other travelers.
iFly Lounge Rating: Based on user comments, we give this lounge a 4-star rating. While the lounge has received some criticism, the majority of users have had positive experiences, highlighting the quality of the food, the variety of drinks, and the comfort of the seating area. However, the lounge's tendency to get crowded and its limited access hours have slightly affected its overall rating.
KLM Crown Lounge (52)
Location: Situated in the Main Terminal, this lounge is conveniently accessible after passing through security.
Getting There: After security clearance, navigate your way to the Main Terminal. Watch out for signs directing towards the lounge.
Hours of operation: Open seven days a week, the lounge welcomes guests from 7:00 AM to 9:00 PM.
Lounge Description: This tranquil and spacious haven provides the perfect escape from the bustling terminal. It offers a multitude of amenities such as premium food, snacks, a wide selection of beverages including beer & wine, Wi-Fi, and showers. Additional facilities include newspapers & magazines, TVs, internet terminals, printers & copiers, telephones, and a designated smoking area. Guests can indulge in the local delicacy, stroopwafels, while enjoying a refreshing Heineken on tap. Whether you wish to work, nap, or simply relax, this lounge caters to all your needs. However, due to capacity limits, access may occasionally be restricted.
What Visitors Are Saying: Travelers frequently praise the KLM Crown Lounge (52) at AMS Airport for its expansive and comfortable seating areas, along with the abundance of outlets and USB ports, making it a suitable space for work or relaxation. The lounge's stylish interior and the availability of lockers big enough for large check-in spinners are also highly appreciated. However, the food selection, particularly the complimentary options, received mixed reviews, with some visitors finding them less than impressive. The lounge's views of the tarmac and its shower facilities also garner praise, though some note that the showers lack toilets. There have been some concerns about overcrowding and the quality of amenities during the lounge's construction period. However, the lounge has since been renovated and these issues may no longer be relevant.
iFly Lounge Rating: Taking into account the user comments, we assign the KLM Crown Lounge (52) at AMS Airport a 4-star rating. This rating reflects the lounge's strengths, particularly in terms of its comfortable, work-friendly environment and stylish design. However, it also takes into account the mixed feedback on food options and the previous concerns about overcrowding and construction-related issues. Overall, this lounge is highly recommended for travelers seeking a comfortable and convenient space to relax or work during their layover at AMS Airport.
Oneworld Lounge (40) (Non-Schengen)
Location: This lounge is strategically positioned in the Main Terminal, beyond the security checkpoint. It is found in the Non-Schengen departure area.
Getting There: After you've cleared security, make your way to the Main Terminal. Keep an eye out for signs directing you to the Non-Schengen departure area where the lounge is located.
Hours of operation: The lounge is open from 5:30 AM to 10:00 PM, every day of the week.
Lounge Description: This lounge serves as a tranquil sanctuary for passengers flying on any oneworld member airlines. It boasts an impressive selection of facilities such as complimentary Wi-Fi, shower amenities, and a diverse range of food and beverages. It also offers plenty of seating areas. Whether you need to relax, catch up on work, or grab a bite before your non-Schengen flight, this lounge caters to all your needs. Be aware that access could be occasionally limited due to capacity restrictions.
Privium ClubLounge - Departures
Location: The lounge is strategically positioned in the Main Terminal, outside security. It is nestled between Departure Halls 1 and 2, just behind check-in desk row 9.
Getting There: Once you're in the Main Terminal, navigate towards Departure Halls 1 and 2. The lounge is conveniently located behind check-in desk row 9.
Hours of operation: The lounge is open from 5:30 AM to 9:00 PM, seven days a week, providing travelers with a comfortable space regardless of their flight schedule.
Lounge Description: The lounge offers a unique and pleasant experience for waiting passengers. Unlike conventional lounges, it features a distinctive design that adds to the comfort and ambiance. It is equipped with a variety of amenities such as premium food, snacks, a selection of spirits, beer, and wine, Wi-Fi, flight monitors, newspapers, magazines, TVs, and internet terminals. It is a non-smoking area and only allows entry to those who are 18 years and older. Please note that access may be restricted at times due to capacity limitations.
What Visitors Are Saying: Visitors to the Privium ClubLounge Departures at AMS Airport generally express high satisfaction, consistently rating the lounge as outstanding. The lounge is praised for its modern and spacious design, and the quality of food and beverages on offer. Visitors frequently mention the friendly and attentive staff, which contributes to a pleasant ambiance. The lounge's wifi connection is also appreciated, as are the private seating areas and business desks, providing a comfortable and convenient space for work. However, some visitors have noted that the lounge lacks windows and showers, suggesting areas for potential improvement. The lounge's operating hours and membership requirements have also been mentioned as potential drawbacks, with the lounge closing early and being unavailable on Saturdays, and access requiring a Privium Plus membership.
iFly Lounge Rating: Based on user comments, we give the Privium ClubLounge Departures a 4.5-star rating. This high rating reflects the consistent praise for the lounge's amenities, food and beverage selection, and staff, despite minor areas for improvement and restrictions on access.
Privium ClubLounge - West
Location: This premium lounge is situated in the Main Terminal, inside security. It is located at Holland Boulevard, Pier E, providing a serene escape from the airport's hustle and bustle.
Getting There: Once you've passed through security, head to the Main Terminal. The entrance to the lounge is located behind the Dutch Bar & Kitchen in the non-Schengen area.
Hours of operation: The lounge is open seven days a week from 5:30 AM to 9:00 PM, ensuring a comfortable space for travelers at most hours of the day.
Lounge Description: This lounge provides a tranquil environment for passengers to relax and enjoy their wait. It offers a host of amenities including complimentary high-speed Wi-Fi, a variety of food and beverages, and a quiet space to work or rest before your flight. With comfortable seating, shower facilities, and a non-smoking policy, it ensures a pleasant experience for all its guests. Please note, access may be subject to certain restrictions, so it's advisable to check the eligibility rules in advance.
Privium Express Lounge
Location: Situated inside security, this lounge is found in the Main Terminal. Specifically, it is located in the Schengen area, at the beginning of Pier D on the second floor of Lounge 1.
Getting There: Once you've cleared security, navigate your way to the Main Terminal. The lounge is located on the second floor of Lounge 1, at the start of Pier D inside the Schengen area.
Hours of operation: The lounge is open for your convenience from 5:30 AM to 9:00 PM, every day of the week.
Lounge Description: This exclusive lounge is a sanctuary for frequent travelers, offering a tranquil environment for pre-flight relaxation or work. It comes equipped with comfortable seating, free Wi-Fi, and a variety of light snacks and beverages. There's also a well-equipped business center for those who need to work. A highlight of this lounge is its panoramic airport view, making it a preferred choice for both business and leisure travelers. Please be aware that access may occasionally be limited due to capacity restrictions.
Star Alliance Lounge Amsterdam
Location: The lounge is situated in the Main Terminal, beyond security checks. It's positioned in the Departures 2, Schengen Area on the Panorama Terrace level.
Getting There: After going through security, head towards the Main Terminal. Follow the signs for Departures 2, Schengen Area, and look for the Panorama Terrace level.
Hours of operation: The lounge is open from 5:30 AM to 9:00 PM, every day of the week.
Lounge Description: This lounge provides a tranquil space for travelers who want to relax or get some work done. With amenities such as comfortable seating, free Wi-Fi, a variety of food and drink options, and a serene work environment, it caters to all needs. The lounge also boasts impressive views of the airport, shower facilities, and a dedicated workspace for business travelers. Access is typically granted to Star Alliance Gold members, and business and first-class passengers of Star Alliance member airlines. However, access may occasionally be limited due to capacity constraints.
VIP Centre
Location: The lounge is uniquely situated in the VIP Terminal, outside security. It is a special location, separate from the main terminal.
Getting There: The lounge can be found in the VIP Terminal, which is located outside the security area. This exclusive location sets it apart from the main terminal.
Hours of operation: The lounge is open from 6:00 AM to 11:00 PM, every day of the week.
Lounge Description: This lounge provides an exclusive and luxurious experience, perfect for those seeking privacy and personalized service. It offers a tranquil environment, away from the airport's hustle and bustle. Amenities include private rooms, meeting facilities, complimentary food and drinks, Wi-Fi, and even a personal escort to your aircraft. Whether you're traveling for business or leisure, this lounge ensures a seamless, comfortable, and relaxed journey. It's important to note that it's a non-smoking lounge. Entertainment options like TVs, flight monitors, and a selection of newspapers & magazines are also available. Refreshments include snacks, spirits & liquor, beer & wine.
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