COS Airport Lost and Found
When traveling, losing an item can be a stressful experience. But don't worry, this guide has you covered. Whether you've left something on the plane, at a security checkpoint, or somewhere else in the Colorado Springs Municipal Airport, we'll provide you with all the necessary information on how to retrieve your belongings. From contact details and operating hours of the Lost and Found department to location-specific procedures and how to file a report, we've got everything you need to know.
Scroll down to get specific information about what to do if you lost an item at COS.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of COS's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with city-of-colorado-springs-municipal-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from COS airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
The Lost and Found department at Colorado Springs Municipal Airport is managed by the Colorado Springs Police Department (CSPD) Airport Unit. Their office is conveniently located on the lower level of the terminal across from Baggage Carousel 5.
- Address: 7770 Milton E. Proby Pkwy, Suite 50, Colorado Springs, Colorado, 80916
- Phone: (719) 550-1976
Location-Specific Procedures
Items Lost in Airport Terminals
Property that has been misplaced in the airport terminal or in the parking lots can be turned into the CSPD Airport Unit Office located within the airport. Items are held for 7-10 days before being transferred to the CSPD Evidence Unit.
Items Lost at Security Checkpoint Areas
For items lost at TSA security checkpoints, you can report your lost item using the TSA's lost and found form available here.
Items Lost in Other Areas
For items lost in other areas such as parking lots, rental car facilities, and shuttle buses, the same procedure applies as for items lost in the airport terminals. These items should be reported to the CSPD Airport Unit Office.
Items Lost on the Plane
If you believe you've left an item on the aircraft after arriving at Colorado Springs Municipal Airport, there are several options available to you. Firstly, you can return to the gate where your flight disembarked and speak to the gate agent. Secondly, if the airport has a lost and found desk, you can visit and report your lost item. Thirdly, you can go to the luggage or baggage services desk for your airline, typically located in the baggage claim area, and report your lost item. Lastly, you can contact your airline directly to report the lost item.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight's arrival, don't panic. You should first contact the baggage services desk of your airline, typically located in the baggage claim area. If your bag is not immediately located, your airline will often have a process in place to track it and deliver it to your specified location.
Here are the most popular airlines that service Colorado Springs Municipal Airport, including links to their customer service:
- United Airlines Contact Info
- Delta Air Lines Contact Info
- Southwest Airlines Contact Info
- American Airlines Contact Info
If your airline is not listed above, check out airlines that serve COS for contact info and more.
How to File a Report
The Colorado Springs Municipal Airport does not support online form submission for lost items. If you have lost an item, you should contact the CSPD Airport Unit Office directly. When reporting a lost item, be prepared to provide your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.
Collection, Delivery, and Charges
Once your lost item has been located, you can collect it from the CSPD Airport Unit Office within 7-10 days. After this period, items are transferred to the CSPD Evidence Unit located at 705 S. Nevada Avenue, Colorado Springs, CO 80903. To collect items from the evidence unit, you will need to call (719) 444-7744 to schedule an appointment.
Special Considerations
For sensitive items like passports or electronics, additional security measures may be in place. It's also important to note that some items may go unclaimed and are sent to the Colorado Springs Police Dept. (CSPD) Evidence Unit. Beware of third-party services that may charge unauthorized fees for the recovery of lost items.
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Frequently Asked Questions (FAQ)
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