YEG Airport Insights & Guide
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know YEG Airport
Discover Edmonton Airport (YEG), Alberta's capital's premier gateway, serving over 8 million passengers annually. YEG stands out with its unique Living Wall, enhancing travelers' experience. This guide simplifies your journey from arrival to departure, covering flight details, parking, terminal maps, and amenities. For more airport insights, check our Comprehensive Airport Guide on iFly.com.
WATCH VIDEO: Experience the arrival and walk through of Edmonton International Airport (YEG), showcasing its layout and amenities:
Navigating YEG's Terminals
YEG has one main terminal with two levels, and it is divided into two concourses: Concourse A and Concourse B. Concourse A has 11 gates, and it is used by Air Canada, WestJet, and United Airlines. Concourse B has 14 gates, and it is used by Flair Airlines, Delta Air Lines, and other airlines.
When you arrive at the airport, you will go through security and then find yourself in the central area of the terminal, where you will find the information desk, baggage claim, and access to the gates. If you are departing from Concourse A, you will find the gates to the left of the central area. If you are departing from Concourse B, you will find the gates to the right of the central area.
There are plenty of dining and shopping options available throughout the terminal, including fast food restaurants, coffee shops, and souvenir stores. You can also find services such as currency exchange, ATMs, and charging stations.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
YEG Airport has only one main terminal, which houses all the necessary facilities for passengers, including check-in counters, security checkpoints, baggage claim, and various dining and shopping options. The terminal is easy to navigate and has clear signage to guide passengers to their desired locations. Walking between gates and facilities within the terminal takes only a few minutes, so there is no need for any transportation options.
Tips from YEG Frequent Flyers
To help make your experience at Edmonton Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from YEG-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're flying out of Concourse A, be sure to arrive early, especially during peak hours. The security lines can get long, but they move quickly. Once you're through, there's a great coffee shop near Gate 5 that's perfect for a quick caffeine fix." — John M., Leduc, AB, December 2023
"For those with connecting flights, it's useful to know that YEG's terminal is compact. You can walk from one end to the other in less than 10 minutes, so don't stress about tight layovers." — Priya S., Beaumont, AB, February 2024
Getting To/From the City
"If you're heading to downtown Edmonton, the Route 747 bus is your best budget option. It's reliable and only costs $5. Make sure you have exact change or a credit card ready." — Ahmed K., Sherwood Park, AB, March 2024
"For a quicker ride, Uber and Lyft are available right outside the arrivals area. Just follow the signs to the designated pickup zone." — Emily R., St. Albert, AB, May 2024
Parking
"Value Park Lot is a solid choice for long-term parking. It's cheaper than the main parkade, and the shuttle service to the terminal is prompt and efficient." — Carlos T., Spruce Grove, AB, January 2024
"The cell phone waiting area is a lifesaver if you're picking someone up. You can wait there for free until your passenger is ready to be picked up." — Lisa P., Fort Saskatchewan, AB, April 2024
Inside the Airport
"The Local Kitchen is a must-visit if you have time before your flight. They serve some of the best local Canadian dishes, and it's a great way to start your journey." — Kevin J., Devon, AB, June 2024
"Don't miss the Living Wall near the central area. It's a beautiful spot to relax and take a breath before your flight." — Sarah N., Nisku, AB, August 2024
Avoiding Delays and Stress
"Always check your flight status on the airport's displays or your airline's app. It helps to stay updated on any changes, especially during winter months when delays are more common." — Mark H., Stony Plain, AB, October 2024
"If you're traveling with kids, make use of the play areas scattered across the terminal. They offer a great way for the little ones to burn off energy before boarding." — Anika L., Leduc, AB, November 2024
iFly Tip: Ensure a smooth start to your trip with parking advice from our Airport Parking page.
Picking Up and Dropping Off Passengers
At YEG Airport, passengers can be picked up and dropped off at the curbside of the Main Terminal. However, there are restrictions on curbside parking, so it is important to plan accordingly. Drivers are not permitted to leave their vehicles unattended at any time, and there is a strict time limit of 5 minutes for loading and unloading passengers and luggage. Violators may be subject to fines or towing.
For those who need to wait for arriving passengers, there are designated cell-phone waiting areas located near the airport. These areas provide a convenient place to park and wait for a call from the arriving passenger. Once the passenger has collected their luggage and is ready to be picked up, the driver can proceed to the curbside for pick-up.
Parking Facilities & Options
The airport offers a variety of parking options to suit the needs of all travelers. There are several parking lots and garages located near the Main Terminal, including the Easy Parkade, Value Park Lot, and Priority Valet.
For those waiting to pick up arriving passengers, there are cell phone waiting areas available near the airport. These areas allow drivers to park for free and wait until their passenger has arrived before proceeding to the terminal.
Handicapped parking is available in all parking lots and garages, with designated spaces located near the entrances for easy access.
For those looking for a more economical parking option, off-airport parking is available. These lots are located just a short shuttle ride away from the airport and offer competitive rates.
Get details about Edmonton Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
Edmonton Airport offers a variety of ground transportation options to help you get to your destination. Here's a breakdown of the options:
- Car Rentals: If you prefer to rent a car, there are several car rental companies available at the airport, including Avis, Budget, Enterprise, Hertz, and National. You can find the car rental counters on the lower level of the terminal building.
- Taxis: Taxis are available outside of the arrivals area. There is a $3.00 airport fee added to the metered fare, and the approximate cost to downtown Edmonton is $55.00.
- Ride Share Services: Shared ride services, such as Uber and Lyft, are also available at the airport. The pickup area is located outside of the arrivals area, and there may be restrictions on where the driver can drop you off.
- Airport Shuttles: If you prefer to take an airport shuttle, there are several companies that offer this service, including Skyshuttle and Red Arrow. The pickup area is located outside of the arrivals area, and fares vary depending on your destination.
- Public Transportation: For a more affordable option, public transportation is available via the Edmonton Transit System. You can take the Route 747 bus from the airport to downtown Edmonton for a fare of $5.00.
iFly Tip: Understand when and how gate passes are issued by visiting our gate pass page.
Airport Hotels
Enhance your travel experience with a comfortable and convenient stay at one of the many hotels near the airport. Whether you're catching a red-eye flight, arriving late, or simply prefer to stay close to the airport, we have a range of accommodations to suit your needs. From luxury stays like the Renaissance Edmonton Airport Hotel to budget-friendly options like the Super 8 by Wyndham, we offer a variety of choices to make your stay as enjoyable as possible. Discover more about these hotels and find the one that best suits your needs by visiting our YEG Hotels page.
Dining, Shopping & Enjoying the Airport
If you're looking for a bite to eat or some last-minute shopping before your flight, the airport has plenty of options to choose from. For a quick snack or coffee, head to Tim Hortons or Starbucks, both located in the main terminal. If you have more time to spare, check out The Local Kitchen for some delicious Canadian cuisine, or grab a drink at the Belgian Beer Cafe.
For those in need of some retail therapy, there are several stores to browse through, including Hudson's Bay, Swarovski, and Rocky Mountain Chocolate Factory. If you're looking for some souvenirs to take home, stop by the Discover Alberta store for locally made gifts and products.
The locations of all food, shops, and services at Edmonton Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, explore the facilities at this link.
Passenger Services
YEG is committed to providing passengers with a comfortable and convenient travel experience. The airport offers a range of passenger services to ensure that travelers have everything they need during their time at the airport.
For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available at the airport, so if you misplace an item, you can rest assured that it will be taken care of.
Traveling with children? YEG Airport has you covered. There are several children's play areas located throughout the airport, so kids can burn off some energy before their flight. Additionally, special-needs services are available for those who require assistance, including wheelchair assistance and designated parking spaces.
If you need to take care of some banking while at the airport, there are several ATMs and currency exchange services available. Medical help is also available at the airport, with first aid stations located throughout the terminal.
Flight Status Info
As an air traveler, it is important to stay informed about the status of your flight. At the airport, there are several ways to check your flight status and stay updated on any changes.
One way to check your flight status is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Simply locate the display for your airline and flight number to see the latest information.
Another way to stay informed is by using your airline's mobile phone app. Many airlines offer apps that allow you to track your flight status, receive alerts about departure delays, cancellations, or gate changes, and even check in for your flight. You can also sign up for text, email, or push notifications to receive updates on your flight status.
Passengers can check the status of their flight departure at Edmonton Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Discover expert advice on picking the best seats when flying with toddlers on our toddler travel page.
Airport Facts & Stats
- Location: Edmonton Airport (YEG) is located approximately 26 kilometers south of downtown Edmonton, Alberta, Canada.
- Terminals: The airport has one main terminal building with two concourses and a total of 29 gates.
- Airlines Served: Major airlines include WestJet, Air Canada, and Flair Airlines. For a complete list of airlines, visit the YEG Airlines Served page.
- Passenger Traffic: Edmonton Airport handles an average of 8 million passengers annually, with around 22,000 passengers daily.
- Daily Flights: The airport accommodates approximately 300 daily flights.
- Top Destinations: The most popular destinations from YEG are Vancouver, Toronto, Calgary, Kelowna, and Winnipeg.
- Hub Status: Edmonton Airport serves as a hub for Flair Airlines and is a focus city for WestJet.
Airport History
Edmonton Airport, located in Alberta, Canada, has a rich history dating back to its opening in 1960. Since then, the airport has undergone several significant changes and developments.
Some of the major events in the airport's history include:
- 1960 - Edmonton Airport officially opens to the public, replacing the previous airport located in the city center.
- 1985 - The airport undergoes a major expansion, including the addition of a new terminal building and runway.
- 1995 - YEG becomes the first airport in Canada to introduce self-service check-in kiosks.
- 2007 - The airport completes a $200 million renovation project, which includes the addition of new retail and dining options, as well as improved parking facilities.
- 2012 - YEG Airport becomes the first airport in North America to introduce a fully automated baggage system.
- 2016 - The airport announces plans for a major expansion, which will include the addition of a new terminal building and runway, as well as improved transportation options.
Today, the airport is one of the busiest airports in Canada, serving millions of passengers each year and connecting travelers to destinations around the world.
Airport Contact Information
For more information about Edmonton Airport, please refer to the following contact details:
- IATA Code: YEG
- Airport Website
- Phone: +1 780-890-8382
- Email: [email protected]
- Mailing Address: Edmonton International Airport, 1000 Airport Rd NW, Edmonton, AB T9E 0V3, Canada
Note that the contact information provided here is subject to change by the airport operator(s).
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Edmonton Airport Q&A
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